Basierend auf 983 geprüften Bewertungen
3,1 Sauberkeit der Zimmer
3,5 Service
3,7 Komfort der Zimmer
3,0 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Comfort Inn
Veröffentlicht am 02.05.2015 auf Hotelssauber, angenehme Atmosphäre, Zimmer geräumig. Preis- Leistungsverhältnis insbesondere im Vergleich mit den anderen Hotels in der näheren Umgebung okay, Frühstück dem amerikanischen Standard entsprechend gut, Waschmaschine 2 $ und Trockner 1 $ vorhanden. Personal freundlich und hilfsbereit.
von einem verifizierten Reisenden
Veröffentlicht am 01.05.2024
Bed was comfortable. Place is nice. Mattress in pull out was dirty. Pull out couch was dirty. That place could be better maintained. Won’t keep me from coming back though.
Kommentar von Hotelmanagement
01.05.2024 von Hotel Manager , Hotelmanagement
Dear Liza,Thank you for your feedback and 4 out of 5 ratings. We're glad you found the bed comfortable and overall enjoyed your stay. We apologize for the issues with the pull-out mattress and couch cleanliness. Your comments are valuable, and we'll work on improving our maintenance standards to ensure a better experience for future visits. We look forward to welcoming you back again.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 29.04.2024
Las habitaciones no las limpiaron, solo dejaron las toallas y ya.
El desayuno cierra a las 10:00 am y a las 9.30 que llegamos a desayunar ya no había casi nada y nos dijeron que ya no iban a poner porque ya casi era hora de cerrar
Kommentar von Hotelmanagement
01.05.2024 von Hotel Manager , Hotelmanagement
Dear ROSY,We apologize for the unsatisfactory cleanliness of your room and the lack of breakfast availability during your stay. This does not align with our standards of service, and we understand your frustration. We'll address these issues with our housekeeping and breakfast staff to ensure a better experience for our guests in the future.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 21.04.2024
Dirty
Kommentar von Hotelmanagement
22.04.2024 von Hotel Manager , Hotelmanagement
Dear Marisa,We apologize for the cleanliness issues you encountered during your stay. Maintaining a clean and comfortable environment for our guests is a top priority, and we regret falling short of your expectations. Your feedback is valuable, and we will address it with our housekeeping team to ensure improvements are made. We appreciate your understanding.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 13.04.2024
Touring band on our way to Albuquerque the room fit all six of us comfortably and was quite and accommodating for all of us to get a good nights sleep
Kommentar von Hotelmanagement
17.04.2024 von Hotel Manager, Hotelmanagement
Dear Echo,Thank you for your perfect rating! We're thrilled to hear that our hotel could comfortably accommodate your band during your trip to Albuquerque. Providing a quiet and comfortable stay for our guests is our priority, and we're glad that you all were able to get a good night's sleep. We appreciate your feedback and hope to welcome you back for another great stay in the future! Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 12.04.2024
Me hicieron un cargo de 100 dólares a mi tarjeta como deposito porque no me quisieron tomar efectivo y no me lo regresaron, ademas el desayuno pésimo.
Kommentar von Hotelmanagement
12.04.2024 von Hotel Manager , Hotelmanagement
Dear Rene,We have taken note of your comments and will review and investigate them further. Please give us some time so that we can verify your claims. We apologize for any inconvenience.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 07.04.2024
Kommentar von Hotelmanagement
09.04.2024 von Hotel Manager , Hotelmanagement
Dear Julio Cesar,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 07.04.2024
Todo muy bien!!
Kommentar von Hotelmanagement
07.04.2024 von Hotel Manager , Hotelmanagement
Dear Eduardo,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay. Your satisfaction is important to us, and we appreciate your feedback. We hope to welcome you back for another excellent stay in the future!Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 06.04.2024
Building needs updated. Pool was never open and when we took a look it looked dirty. Breakfast was cold bread was hard, no fruit at all. Room did not have smoke detector. Couch in room was dirty with stains. Had to take my key to front desk to re-program 2x and the girl that did it the 2nd time did not say a word to me even though i said please thank you have a good afternoon, did not get a word from her at all. Like the area where it’s located due to having options where to eat and shop.
Kommentar von Hotelmanagement
07.04.2024 von Hotel Manager , Hotelmanagement
Dear Nelson De,We apologize for the numerous issues you encountered during your stay. Your feedback regarding the condition of the building, cleanliness of the pool, quality of breakfast, maintenance of the room, and lack of communication from our staff is deeply concerning. We take your comments seriously and will address these matters promptly to ensure improvements are made. Additionally, we appreciate your positive feedback about the location, and we hope to have the opportunity to provide you with a much-improved experience during your next visit. Thank you for bringing these concerns to our attention.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 06.04.2024
Kommentar von Hotelmanagement
27.04.2024 von Hotel Manager , Hotelmanagement
Dear Julio Cesar, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely,Hotel Manager
