Veröffentlicht am 21.04.2024
Loved our view looking out over the Citadel. Very clean, spacious rooms, liked the attention to recycling, composting, other eco-friendly policies. Very nice breakfast with lots of variety - prefer gala apples to red delicious - less tough. Music a bit noisy, throbbing at times in restaurant. Don't like the hotel's policy of providing wine for purchase right in the room. This easy access may cause problems for individuals who struggle with alcoholism. Front desk staff could do with being updated on local tourist info. We were directed to waterfront for tourist info, only to be told that Halifax Tourist Information facility there has been closed for over a year. Out-of-season tour brochures, (such as Hopper) should not be on display until companies are open for the season.
Kommentar von Hotelmanagement
22.04.2024 von Cambridge Reservation, Hotelmanagement
Dear Douglas,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the stunning view of the Citadel from your room.We are sorry to hear about the misinformation provided by our front desk staff and the out-of-season tour brochures. We will address this issue with our team to ensure that they have accurate and up-to-date information for guests.Thank you again for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.