Basierend auf 69 geprüften Bewertungen
4,7 Sauberkeit der Zimmer
4,8 Service
4,6 Komfort der Zimmer
4,7 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 22.03.2024
Kommentar von Hotelmanagement
14.04.2024 von Ben Thanh Xin Chao Melanie, Hotelmanagement
Ben Thanh Xin Chao Melanie,Thank you very much for your kind review of our hotel. We're honoured to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city.Best regards,Huu Pham (Mr.)Front Office Manager
von einem verifizierten Reisenden
Veröffentlicht am 13.12.2023 auf Hotels
Kommentar von Hotelmanagement
15.12.2023 von Ben Thanh Xin Chao Christian, Hotelmanagement
Ben Thanh Xin Chao Christian,Thank you very much for taking the time to share your wonderful experience at our hotel. We are thrilled to read your glowing review and are delighted to hear that you found our property to be exceptional. It is heartwarming to know that our dedicated team members left such a positive impression on you. Once again, we thank you for visiting us and look forward to welcoming you back soon to this lively city. Kind regards, Huu Pham (Mr.) Front Office Manager
von einem verifizierten Reisenden
Veröffentlicht am 16.11.2023
The hotel is amazing and new. We had honeymoon and the hotel prepared for us flowers and bottle of wine as a complement which was very nice. Also the hotel offers amazing breakfast and afternoon tea with the great selection of sweets and snacks. We really enjoyed our stay and if we come back to Ho Chi Minh we will not even consider other options but Silverland.
Kommentar von Hotelmanagement
18.11.2023 von Ben Thanh Xin Chao Olena, Hotelmanagement
Ben Thanh Xin Chao Olena, Thank you very much for your kind review of our hotel. We're delighted that you had a comfortable and enjoyable stay, and we truly appreciate your high recommendation. It's wonderful to know that you enjoy our dinning offers as well as the warm hospitality service of our associates. We pride ourselves on delivering the highest standard of customer service so it is always nice to discover this focus is noticed. Once again, thank you for visiting us and we look forward to welcoming you back soon for another memorable stay in this lively city. Best regards, Huu Pham (Mr.) Front Office Manager
von einem verifizierten Reisenden
Veröffentlicht am 06.11.2023 auf Hotels
Kommentar von Hotelmanagement
07.11.2023 von Ben Thanh Xin Chao Anonymous, Hotelmanagement
Ben Thanh Xin Chao Anonymous,Thank you very much for your kind feedback about our hotel. We're delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectation. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests.Once again, we thank you for choosing to stay with us and we wish to welcome you back soon for another memorable experience.Best regards,Huu Pham (Mr.)Front Office Manager
von einem verifizierten Reisenden
Veröffentlicht am 19.06.2024
Loved the property, walking distance to shops food, Ben Thanh markets next door, Saigon Mall easy walking.
Staff outstanding customer service
Kommentar von Hotelmanagement
20.06.2024 von Ben Thanh Xin Chao chris,, Hotelmanagement
Ben Thanh Xin Chao chris,Thank you so much for your amazing review! We are thrilled to hear that you had such a positive experience during your stay at our hotel. Your kind words about our impeccable service truly warm our hearts. Your recommendation means a lot to us, and we would be honored to welcome you back in the future. We thank you for your continuous support and look forward to serving you again soon. Kind regards, Khoi Dang (Mr.)Director of Rooms.
von einem verifizierten Reisenden
Veröffentlicht am 17.06.2024
Conveniently located in D1, room was sunny and of adequate size, clean and quiet even though located next to the elevator. Breakfast spread was good and staff were very helpful and professional. A comfortable stay in a cool hotel.
Kommentar von Hotelmanagement
20.06.2024 von Ben Thanh Xin Chao Han Peng,, Hotelmanagement
Ben Thanh Xin Chao Han Peng,Thank you immensely for sharing such a glowing review of your recent stay at Silverland Ben Thanh Hotel! We are thrilled to hear about the exceptional experience you had with us, from the staff to the comforts and conveniences our hotel provided. Recognizing the efforts of our staff is important to us, and your feedback serves as a wonderful testament to their hard work and dedication to hospitality. We thank you again for visiting us and we will prepare a better room to welcome you and your family back again when your travels bring you back to this lively city. Best regards, Khoi Dang (Mr.)Director of Rooms.
von einem verifizierten Reisenden
Veröffentlicht am 14.06.2024
In comparison to the size of the room, the bathrooms are tiny. Also the bath tub with the jacuzzi is such a poor function as the water flows all around the bathtub to the ground. It almost looks as though a tub has been put onto a shower area!
It also lacks a selection of vegetarian food. The staff (Brian) went out of their way to provide vegetarian breakfast / afternoon tea choices.
Kommentar von Hotelmanagement
16.06.2024 von Ben Thanh Xin Chao Sonal, Hotelmanagement
Ben Thanh Xin Chao Sonal,Thank you for taking the time to share your feedback about your recent stay with us. As we strive to provide exceptional services to our discerning guests every day, we regret to learn that we fell short in certain aspects of your stay. This is not reflective of our usual standards, and we assure you that your feedback will be seriously considered as an opportunity to improve and enhance our guest experience. Once again, we apologize for any shortcomings during your stay. Thank you for choosing Silverland Ben Thanh and we hope to have a chance to welcome you back with exceptional services that our hotel is known for.Warmest regards, Khoi Dang (Mr.)Director of Rooms.
von einem verifizierten Reisenden
Veröffentlicht am 09.06.2024
Silverland Ben Thanh has amazing interior design. I’d recommend staying there just for that but the location is also great and the staff are wonderful too. So an easy 5 stars from me.
Kommentar von Hotelmanagement
13.06.2024 von Ben Thanh xin chao Alison,, Hotelmanagement
Ben Thanh xin chao Alison,Thank you very much for choosing Silverland Ben Thanh Hotel and taking your valuable time to tell us about your experience during your recent visit. We were delighted to learn that you had a great stay with us and particularly highlight the convenient location, the hotel's unique design as well as the friendliness and helpfulness of our staff services. We pride ourselves on delivering the highest standard of customer service so it is always nice to discover that this focus is noticed. Again, thank you so much for providing your valuable feedback and we hope that your travels will bring you back to stay with us soon. Kind regards, Khoi Dang (Mr.)Director of Rooms.
von einem verifizierten Reisenden
Veröffentlicht am 04.06.2024
Awesome location. Staff very friendly and helpful. Recommended!
Kommentar von Hotelmanagement
07.06.2024 von Ben Thanh Xin Chao Patrick, Hotelmanagement
Ben Thanh Xin Chao Patrick,Thank you very much for your kind review of our hotel. We're honored to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectations. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. We thank you again for visiting us and wish to welcome you back again when your travels bring you back to this lively city. Best regards,Khoi Dang (Mr.)Director of Rooms.
von einem verifizierten Reisenden
Veröffentlicht am 04.06.2024
Pre-covid, we always stayed at this hotel. Post-covid, it was closed. We were very excited when it re-opened and we booked our 4days 3nights stay here without hesitation. It was an excellent experience. The front desk staff, Ms Kim spoke fluent English and was very patient snd helpful in accommodating to our requests. Ms Nancy too spoke fluent English and was helpful to assist us during our stay. The hotel has been nicely renovated with a cosy ambience. It brought us back to the flintstone era. It has added facilities such as the gym, sauna and rooftop swimming pool. Well-lit rooms and corridoor. The toilet bowls were installed with high- tech bidet. All the staff were very friendly, helpful and polite. Commendable goe their excellent service. Will definitely recommend this hotel to relatives and friends who wish to visit HCM city.
Kommentar von Hotelmanagement
13.06.2024 von Ben Thanh Xin Chao SURYANI,, Hotelmanagement
Ben Thanh Xin Chao SURYANI,Thank you very much for taking the time to share your wonderful experience at our hotel. We are thrilled to read your glowing review and are delighted to hear that you found our property to be exceptional. It is heartwarming to know that our dedicated team members, our location as well as our unique design left such a positive impression on you. Once again, we thank you for visiting us and look forward to welcoming you back soon to this lively city.Kind regards, Khoi Dang (Mr.)Director of Rooms.
