Veröffentlicht am 31.03.2024
We stayed 1 night. Will not ever stay here again. Place was a dump. Had to pay a $50 deposit for possible damage (really?) that we still have not been credited back yet, no mention of this when we booked online. Guy at check in was rude. Guy at check out barely spoke English and could not figure out how to give us a receipt. Questionable people walking around parking lot, one of them ended up being an employee. Not sure if they lock the lobby up at a certain time because there was a night check in window which made us nervous about the safety of the area. We were told breakfast was Fruit Loops, Frosted Flakes, and blueberry muffins, that's it so nothing for Diabetic people. Most hotel beds are very hard but this one was so soft we sank in. Not a lot of restaurants nearby either so we had to have unhealthy fast food.
Kommentar von Hotelmanagement
01.04.2024 von Sophia CSR, Hotelmanagement
Hi Barbara,We're disappointed to hear about your negative experience during your stay. The issues you've mentioned are certainly not typical of our standards. Regarding the deposit, it is already mentioned on our website to ensure transparency and cover any potential damages. As for the safety of the area, we assure you that we prioritize the security of our guests and property. Additionally, while our beds are typically designed for comfort, we understand preferences may vary. We do have dining options nearby that we encourage guests to explore. We appreciate your feedback and hope you'll consider giving us another chance to provide you with a more positive experience in the future.