Know What You’re Getting Into
Veröffentlicht am 31.05.2023 auf Hotels
Not enough words can express my discontent with this property. Any positive reviews are misleading. Pretty sure there was illegal activity going on behind the facility. We booked for two nights and didn’t even stay. We tried to get a refund but this property offers no refunds under any circumstances. I was happier getting out of that property and into a different hotel than getting refund. Please know what you’re getting into before booking or checking into this hotel. When I called to get a refund, the manager hung up on me. When I went to the front desk, the manager was nowhere to be found. Please know what you’re getting into before staying at this “hotel”. The room also had a broken lock, broken toilet, broken drawer. Honestly needs to be demolished at this point.
Kommentar von Hotelmanagement
01.06.2023 von hp, Hotelmanagement
Thank you for sharing your feedback with us! It is upsetting to learn of your dissatisfaction with the room cleanliness and overall condition of the accommodations as this is not the standard that Choice Hotels strives to deliver. The feedback you provided has been made available to management for their review, so these issues may be addressed moving forward.