Basierend auf 276 geprüften Bewertungen
4,3 Sauberkeit der Zimmer
4,5 Service
4,3 Komfort der Zimmer
4,1 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden aus Garland
Veröffentlicht am 17.06.2024
Staff was great and price was good for what you get.
Kommentar von Hotelmanagement
19.06.2024 von AGM, Hotelmanagement
Good day, Thank you for your kind words and for choosing to stay with us at the Residence Inn Fayetteville Cross Creek. We are delighted to hear that you were pleased with the value of your stay and that our staff contributed positively to your experience.Our team strives to provide excellent service and ensure that every guest feels both welcomed and valued. It’s heartening to know that we met your expectations in these areas.We appreciate your feedback and look forward to welcoming you back soon for another great stay.Warm regards,AGM
von einem verifizierten Reisenden
Veröffentlicht am 26.05.2024
Second stay with family, specious, clean, and friendly staff. We enjoyed the indoor pool this time and the location restaurants near by which was convenient. We will be staying again in the near future.
Kommentar von Hotelmanagement
31.05.2024 von AGM, Hotelmanagement
Thank you for choosing to stay with us again at The Residence Inn Fayetteville Cross Creek and for taking the time to share your wonderful experience. We are delighted to hear that you found our suites spacious, clean, and well-suited for your family’s needs. Our team is thrilled to know their efforts to provide friendly and attentive service have made a positive impact on your stay.It’s great to hear that you had the opportunity to enjoy our indoor pool during this visit and found the nearby dining options convenient. We strive to provide a comfortable and enjoyable experience for all our guests, and it sounds like we succeeded once again!We are grateful for your continued patronage and look forward to welcoming you back in the near future. Until then, we wish you safe travels and wonderful adventures.
von einem verifizierten Reisenden
Veröffentlicht am 16.05.2024
von einem verifizierten Reisenden
Veröffentlicht am 14.04.2024
Excellent front desk service!!
von einem verifizierten Reisenden
Veröffentlicht am 31.03.2024
It was quiet overall and the front desk each day was very helpful
von einem verifizierten Reisenden
Veröffentlicht am 29.03.2024
von einem verifizierten Reisenden
Veröffentlicht am 27.03.2024
Staff A
von einem verifizierten Reisenden
Veröffentlicht am 03.03.2024 auf Hotels
Too many things were out of order/in poor condition-pool, hot tub, 2 dryers, and the table in my room
Staff was super nice
von einem verifizierten Reisenden
Great hotel good location.
Veröffentlicht am 22.01.2024 auf HotelsVery good. Would stay here again. Clean and very comfortable beds. Nice breakfast.
Kommentar von Hotelmanagement
23.01.2024 von AGM, Hotelmanagement
Good day, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a very good stay and found our hotel clean with very comfortable beds. Providing a comfortable and welcoming environment is a top priority, and we're delighted that we met your expectations.It's great to know that you enjoyed our breakfast offerings. A good breakfast is a wonderful way to start the day, and we're pleased it added to the overall quality of your stay.We appreciate your kind words and look forward to welcoming you back on your next visit. If there's anything specific you enjoyed or any additional ways we can enhance your future stays, please feel free to let us know.Warm regards,AGM
von einem verifizierten Reisenden
Veröffentlicht am 15.01.2024
Requested room with fireplace - didn’t work. Mattress was extremely uncomfortable. Couch was extremely uncomfortable. Could have used an ottoman for the couch to relax while watching television and “ unlit” fireplace. HVAC was loud when AC/heat kicked on. Views from windows were of Sam’s Club parking lot and backside of another hotel. Overall, served its purpose but nothing to rave over.
Kommentar von Hotelmanagement
17.01.2024 von AGM, Hotelmanagement
Good day,Thank you for taking the time to share your thoughts with us. We genuinely appreciate your feedback, and we apologize for the challenges you encountered during your stay.We're sorry to hear that the fireplace in your room wasn't functional, and we understand the disappointment this may have caused. Our maintenance team will investigate and address this issue promptly to ensure it doesn't occur in the future.We also regret that you found the mattress and couch uncomfortable. Your comfort is our priority, and we will look into these matters to identify opportunities for improvement.Your suggestion regarding an ottoman for the couch is valuable, and we will consider this as we continually strive to enhance our guests' experience.We apologize for any disturbance caused by the HVAC system, and we will investigate ways to minimize noise associated with AC/heat cycles.We understand the importance of room views, and we regret that the scenery did not meet your expectations. We appreciate your feedback on this matter.While we are pleased to hear that our hotel served its purpose, we want to ensure that your future stays surpass your expectations. Please reach out to us directly so that we can address your concerns and make amends.Thank you for bringing these matters to our attention.Stay safe!
