“Das Best Western Newark liegt wirklich in einem Industriegebiet”

Wir wollten anlässlich unseres Hochzeitstages nach New York und hatten uns wegen des im Preis enthaltenen Frühstücks für das Best Western Newark Airport entschieden. Dank der hilfreichen Bewertung eines Reisenden ging es mit dem Shuttle-Bus (Mercedes-Bus) nach einem Anruf vom P4 nach kurzer Zeit zum Hotel. Dort angekommen war der Check-In nur Minutensache und wir haben unser Zimmer bezogen. Wie gebucht hatten wir ein Zimmer mit 2 Queens-Betten, grossem Flachbildschirm, Pad-Kaffemaschine, neuen Radioweckern, Mikrowelle und Kühlschrank. Das Bad war ordendlich und wurde jeden Tag geputzt. 2 Dollar Tip sind immer hilfreich. Die Betten waren uns zu weich und das Fenster nach draussen haben wir kurz die "Augsburger Puppenkiste" getauft. Gefrühstückt haben wir jeden Tag und wer mit den üblichen Zutaten des amerikanischen Breakfast klarkommt hat keine Probleme. Zweimal haben wir im Restaurant zu Abend gegessen und das war auch in Ordnung. Das Bar- und Restaurantpersonal ist sehr freundlich und hilfsbereit. Nach New York ging es jeden Morgen zuerst mit dem kostenlosen Shuttle zur Trainstation Newark (von 7.00 bis 11.00 im Stundentakt kostenlos) und abends wieder retour. Da abends der Shuttlebus via Telefon angefordert werden muss kommt es zu einer Wartezeit von ca. einer halben Stunde (das Nervt wenn es kalt ist). Da Fahrer sind Spitze und helfen gerne auch mal bei kleinen Wünschen weiter. Insgesamt war der Aufenthalt völlig in Ordnung. Gerne wieder !!!

“Einfach aber geeignet”

Das Best Western Newark Airport West ist ein einfaches aber zweckdienliches Hotel. Es hat einen 2-Sterne Standard nach amerikanischen Verhältnissen. Daher sollten die Ansprüche nicht zu hoch sein. Die Zimmer sind einfach aber sauber, die Betten ebenfalls sauber, groß und bequem. Der Roomservice war freundlich und korrekt. Das Hotel wird viel von Amerikanen für den Kurzzeiturlaub in New York besucht (Do-So stark frequentiert). Auch wenn das Hotel nahe am Flughafen liegt ist der Fluglärm nur gering Wahrzunehmen. Die Fenster lassen sich nicht öffnen, die Klimaanlage ist leise. Das angebotenen Frühstücksbuffet - Continental-style- gibt es auf Plastikgeschirr. Kostenloser Schuttleservice zum Flughafen und Bahnhof, Wirelass Lan ebenfalls kostenlos. Um ein paar Tage in New Jersey oder New York zu verbringen ist es eine einfache, preiswerte und günstig gelegene Unterkunft.

“Es liegt schon weit von NY weg, ist aber günstig”

Das Hotel war für den Preis gut. Besonderes darf man nicht erwarten, aber Shuttleservice hat meistens funktioniert.

“Bad experience”

I'm very disappointed with hotel service... Bad experience with information desk, problems with door lock that despite maintenance be called still not fixed. Tried to use room safe but attendant insisted that it would cost 10 times more than explained on the label at room and offerred wireless connection at room did not worked at all. The shuttle service and location is pretty good for who wants to visit Manhattan without paying too much on the old hotels, but need to improve a lot to be a good choice.

“Great place and super friendly staff!!!”

For a hotel close to the airport - it was perfect!!! I called and spoke with front desk and they explained to me how to find the hotel shuttle at airport -then a wonderful person showed in ten minutes and picked me and my luggage up! Arrived at hotel to a super friendly staff who was just wonderful and i checked in quickly! Got to my room and it was great! Bed was awesome and so were the pillows!!! For such a low price this hotel really was great!! My room was clean, comfy and huge!!! Loved it!! Breakfast was standard hotel buffet fare, but again the service was excellent and it was a free breakfast so i am not sure how people can complain. I just wish it had a restaurant, there was nothing close by to eat at except airport and i did not want to go there until it was time.....

“Shuttle to airport took 45 minutes to pick us up....”

The room was fine, but the shuttle service took 45 min to pick us up at 11pm. Finally when a Best Western shuttle pulled up, we jumped in, ready to get back to our car. After a few minutes we noticed we were heading downtown- not to BW at the airport. The driver never said where he was going, and when we asked him to bring us back to the airport or the BW at the airport he refused. He said it was his last run of the night and dropped us off on the side of the road to get a cab. $20 and another 15 minutes later we were back at the correct hotel....So frustrating after a long flight!

“Surprised”

Difficult location to reach but nice quality, decent breakfast, pleasant and clean rooms

“1st time stay”

handy location, shuttle bus very good, breakfast above average, staff very helpful, will probably stay here on future visits to nyc, comfotable bed

“Nice Room - Poor Service”

I picked this hotel for an over night stay before an early morning departure from Newark Liberty Airport. Previous reviews were positive especially that the hotel provided a breakfast as early as 4:00 AM for early morning departures. Our departure required a breakfast at 4:45 AM. When we arrived the desk clerk told me that a hot breakfast started at 7:00 AM but there would be a continental breakfast at 4:45 AM. I believe he said it started at either 4:00 AM or 4:30 AM. When we came down for our continental breakfast at 4:45 AM the room was dark. The night clerk could not seem to find the way to turn up the lights. The only item provided for the breakfast were some muffins. There was only one yougurt in the cooler and the rest was coffee and juice from machines. This was hardly the breakfast we expected. There was no fruit, no cheese, no toast, no jam, etc. that comprises a continental breakfast. If you leave early and expect a continental breakfast before 7:00 AM you will be very disappointed as we were. Also, the location of this hotel leaves a lot to be desired. It is right next to a container loading yard where machines operate and can be heard in your room. The parking lot is narrow for a car if you bring a car in to park over night. On the positive side the rooms are clean and well appointed. I found the desk staff not very responsive. However, the bar and restaurant staff were pleasant. Lastly, the restaurant is small and offers a very limited menu.