2/10 – Ungenügend
Avril
10. März 2024
The hotel was closed! No lights on, the doorbell was inactivated, the telephone not answered. I was left standing in a strange city at 8 o' clock at night with nowhere to stay!!!!
This was the first time I have used your portal to book a hotel and I and shocked and disgusted with the service. I received no notification that my reservation was cancelled, I was in Essen to give workshops to medical students at the University clinic, and was so stressed by having to search for a different hotel late at night that my first day of work was completely undermined.
This may even mean that I am not asked back to teach at University Duisburg Essen. Since I am a freelancer this will be a disaster for my income.
Since I not only suffered severe stress at being stranded without accommodation late on a Sunday night, but may also suffer financial loss, I will certainly now advise everyone I know never to use your booking service ever.
Avril
Aufenthalt von 5 Nächten im März 2024