Außenbereich

Bewertungen von art'otel Zagreb

5 out of 5
art'otel Zagreb
PETRINJSKA 7, Zagreb, Zagreb

Bewertungen

9,8

Außergewöhnlich

29 von insgesamt 32 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
2 von insgesamt 32 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 32 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 32 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 32 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,6/10

Personal & Service

9,8/10

Ausstattung

9,8/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Georg

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr nettes und modernes Hotel, in Badezimmer gibt keine Bidet , leider gibt keine Garage und für Parkplatz zu teuer. Rezeption Leute sind sehr nett und hilfsbereit nur ersteTag bei Check in ein Junge Mann war bisschen unhöflich und nicht Professionell hat Ihm benommen, sonst sehr nettes Hotel und gute Lage. Putzfrau könnte besser reinigen Zimmer
Aufenthalt von 2 Nächten im April 2024
Antwort von art`otel Zagreb Team am 16. Apr. 2024
Sehr geehrter Gast,vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung über Ihren Aufenthalt in unserem Hotel zu schreiben. Es ist wunderschönen zu lesen, dass unser nettes und modernes Hotel zufrieden waren. Wir haben uns die Zeit genommen, diese Situation zu untersuchen, und wir möchten uns ehrlich für die Unannehmlichkeiten als solche beschrieben werden, da ein Mangel an Service definitiv nicht im Einklang mit unseren Standards steht. Das Feedback unserer Gäste ist sehr wichtig, da wir so die Verbesserungspotenziale identifizieren können. Daher möchten wir uns für die konstruktive Kritik bedanken, die wir mit den zuständigen Abteilungen teilen werden, um unsere Dienstleistungen zu verbessern.Wir wünschen Ihnen alles Gute und würden uns sehr glücklich schätzen, Sie zukünftig wieder bei uns im Hotel begrüßen zu dürfen.Mit freundlichen Grüßen,artotel Zagreb Team

10/10 – Hervorragend

Vesna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von art’otel Zagreb Team am 24. Feb. 2024
Dear Guest, We appreciate you taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you had such a memorable stay at our hotel. It would be our pleasure to welcome you again on your next visit to Zagreb. Best regards, art’otel Zagreb Team

10/10 – Hervorragend

Diana

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unterkunft ist wenige Schritte vom Trg Bana Jelačića entfernt. Top Lage, sehr ruhig. Personal sehr freundlich und ein Frühstück der keine Wünsche offen lässt.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von art`otel Zagreb Team am 2. Jan. 2024
Sehr geehrter Gast,Herzlichen Dank für Ihr positives Feedback zu Ihrem Aufenthalt in unserer Unterkunft. Wir freuen uns sehr, dass Ihnen die zentrale Lage nur wenige Schritte vom Trg Bana Jelačića entfernt gefallen hat und Sie die Ruhe in unserem Hotel schätzen konnten. Es ist erfreulich zu hören, dass Sie unser Personal als sehr freundlich empfunden haben. Wir legen großen Wert darauf, unseren Gästen ein umfassendes und zufriedenstellendes Frühstückserlebnis zu bieten. Es war uns eine Freude, Sie als Gast zu haben, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,artotel Zagreb Team

10/10 – Hervorragend

Antonio

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top Hotel
Top neues Hotel mit sehr freundlichem Personal und sehr gut gelegen. Frühstück ebenfalls sehr zu empfehlen.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von art`otel Zagreb Team am 17. Dez. 2023
Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to learn that you found our hotel to be the best option for central Zagreb, with its convenient location and proximity to everything you need. Your positive comments inspire and motivate us to continue providing excellent service. We would be delighted to welcome you back for another memorable stay in the heart of Zagreb. Kind regards, artotel Zagreb Team

10/10 – Hervorragend

Mark

Geschäftlich gereist
Staff were amazing, especially the young man tending bar at the rooftop bar, really excellent
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Raymond

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a great experience with art'otel. Spent 2 nights exploring Zagreb. Parking was the only issue. Their parking lot was full and so had to park on the street. Got a parking ticket which wasn't costly but had to figure out how to pay it before leaving the country.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von art`otel Zagreb Team am 21. Mai 2024
Dear Guest, Thank you for having chosen the artotel Zagreb and for sharing your impressions with us. Our team works diligently to ensure that each guest has a comfortable and pleasant stay, and it is always rewarding to receive such positive feedback. We hope to have the opportunity to welcome you in the future again. Warm regards, artotel Zagreb Team

10/10 – Hervorragend

Myhanh

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is centrally located, a short walk to old town and a 10-minute walk to central train/bus station. The hotel is new, nice, comfortable and clean. I’ve booked my next stay here. Highly recommended you stay at this hotel if you’re in Zagreb!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von art`otel Zagreb Team am 13. Mai 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our property to be centrally located and convenient for exploring the old town, as well as being in close proximity to the central train and bus stations. We are pleased that you enjoyed the modern amenities and cleanliness of our hotel, and it is gratifying to know that you found your accommodations to be comfortable during your visit. Your recommendation means a great deal to us, and we are honored that you have chosen to book your next stay with us. We strive to provide exceptional service and memorable experiences for all of our guests, and we look forward to welcoming you back for another enjoyable stay in Zagreb.Warm regards,artotel Zagreb Team

10/10 – Hervorragend

HIROYUKI

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
午前中に到着したところ、部屋の準備ができているとのことでチェックイン時刻を待たずに部屋に入ることができた。 5階の部屋は側面に窓はないが、天井窓から十分に採光でき、開閉やカーテン遮光は壁面のリモコンで可能な使用だった(ただし、リモコンの反応が鈍く使いづらかった)。 部屋は清潔で、バスルームのアメニティ類もしっかり整っていた。 地下のプールとスパは無料で使うことができ、サウナも2種類あって大変快適だった。
Aufenthalt von 1 Nacht im Mai 2024
Antwort von art'otel Zagreb am 8. Mai 2024
Dear Guest, Thank you for the perfect rating and for sharing your impressions with other travelers. Your compliments regarding our location, modern amenities, luxurious ambiance, and impeccable cleanliness are truly appreciated. We take great pride in providing our guests with a memorable and comfortable environment. Delivering excellent hospitality is at the core of our values, and we are pleased to see that reflected in your review. It would be our pleasure to welcome you back for another memorable stay in the heart of Zagreb. Kind regards, artotel Zagreb Team

10/10 – Hervorragend

Serwaa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay , will stay there again if we ever come back to Zagreb.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel in an excellent location. The hotel is very new so everything is in great condition and the staff are excellent. The hotel is a short walk to everything and is the perfect place to stay when visiting Zagreb.
Aufenthalt von 6 Nächten im März 2024
Antwort von art`otel Zagreb Team am 3. Mai 2024
Dear Guest,Thank you for sharing your experience with us. We are thrilled to receive such positive feedback and to hear that you had an excellent stay at our hotel. We're delighted that you found our hotel to be in an excellent location and that our facilities met your expectations. Providing exceptional service is something we take great pride in, and we're pleased that our team members contributed to making your stay memorable. We're honored to be considered the perfect place to stay when visiting Zagreb. We hope to have the pleasure of welcoming you back for another excellent stay in the future.Kind regards,artotel Zagreb Team

6/10 – Okay

Diana, Stittsville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel but over priced for what we got. Small room even an art studio. Bad view from room of garbage in back. Noisy from floor above us. Heard people above us all night. Way too expensive for the value.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Juan

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Excellent service, great design and very good food!!!
Aufenthalt von 2 Nächten im März 2024
Antwort von art'otel Zagreb am 3. Apr. 2024
Dear Juan,We thank you very much for the perfect rating and for having chosen the art’otel Zagreb for your Zagreb getaway. We are glad to read you were highly satisfied with the excellent service, great design, and excellent food. Thank you for your kind words. Your kind comments have been shared with the entire team, and we look forward to welcoming you again. Kind regards, art’otel Zagreb Team

10/10 – Hervorragend

Arturs

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place in city center with outstanding team of staff. The sevice is 12 out of 10 through all the hotel from reception to the restaurant. Stay there if you are going to Zagreb!
Aufenthalt von 1 Nacht im März 2024
Antwort von art`otel Zagreb Team am 26. März 2024
Dear Guest,Thank you for taking the time to share your positive feedback with us following your recent visit to our hotel. We are delighted to hear that you enjoyed your stay and that our team members exceeded your expectations. It is gratifying to learn that you found our hotel to be a nice place in the city center and that you were particularly impressed by the outstanding service provided by our staff. Ensuring exceptional service and hospitality for our guests is our utmost priority, and we are thrilled that our team members at both the reception and the restaurant contributed to making your experience memorable. It would be our pleasure to welcome you back for another memorable stay in the heart of Zagreb.Kind regards,artotel Zagreb Team

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was luxury at its best.
Aufenthalt von 2 Nächten im März 2024
Antwort von art`otel Zagreb Team am 20. März 2024
Dear Guest,We deeply appreciate your kind words and the time you took to share your experience with us. It brings us immense joy to learn that your stay exceeded your expectations and that you found our artotel Zagreb to be the epitome of luxury. Providing our guests with a truly exceptional experience is at the core of what we strive for, and it is incredibly rewarding to know that we have succeeded in doing so during your visit. Your satisfaction is our utmost priority. We hope you have returned home with brilliant memories from the holiday and to have the opportunity to welcome you in the future again. Kind regards,artotel Zagreb Team

10/10 – Hervorragend

Zdravko

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommended
Aufenthalt von 4 Nächten im Februar 2024
Antwort von art`otel Zagreb Team am 27. Feb. 2024
Dear Guest,We thank you very much for the perfect rating and for having chosen the artotel Zagreb for your stay. We are delighted to hear that you had a positive experience during your stay. We strive to provide excellent service and are pleased that we met all your expectations. We hope you have returned home with brilliant memories and to have the opportunity to welcome you in the future again at our artotel Zagreb.Kind regards,artotel Zagreb Team

10/10 – Hervorragend

Alan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Really nice hotel, great location, facilities & rooms were great and the restaurant is also excellent.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von art`otel Zagreb Team am 24. Feb. 2024
Dear Guest, Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our location convenient and that you enjoyed the friendly service provided by our staff. It is always our goal to ensure that our guests feel welcome and comfortable during their stay, whether it be for official visits or leisure travel. We are honored that you have chosen to make our hotel your base for your visits to Zagreb and appreciate your kind recommendation. We look forward to welcoming you back on your next visit to the city. Best regards, artotel Zagreb Team

10/10 – Hervorragend

Elena

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Highly recommended
5 star experience.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von art`otel Zagreb Team am 6. Feb. 2024
Dear Guest,We would like to personally thank you for the great review and for sharing your impressions with other travellers. We are delighted to hear that you had a memorable experience with us. Ensuring our guests' satisfaction is our top priority, and we are thrilled that we could meet your expectations. It would be a pleasure to get the opportunity to welcome you again for another exceptional stay in the future.Kind regards,artotel Zagreb Team

10/10 – Hervorragend

Gregory

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is really nice, and the food is AMAZING! It’s definitely worth paying for the breakfast, but dinner was also unforgettable!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von art`otel Zagreb Team am 30. Jan. 2024
Dear Guest,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel really nice and enjoyed our amazing food offerings. Your kind words regarding both breakfast and dinner are truly appreciated. It is gratifying to know that we were able to meet your expectations, and we are thrilled that you found the dinner experience to be unforgettable. We strive to provide exceptional service and create memorable experiences for our guests. We hope you have returned home with brilliant memories from the holiday and to have the opportunity to welcome you in the future again.Kind regards,artotel Zagreb Team

8/10 – Gut

Willem

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel, compact rooms.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von art`otel Zagreb Team am 29. Jan. 2024
Dear Guest,Thank you very much for your kind words and for sharing your positive experience in our hotel with other travellers. We are delighted to hear that you found our hotel to be great. It is always a pleasure for us to learn that our guests have enjoyed a great holiday, and we very much appreciate you took the time to send us your feedback. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay.Best regards,artotel Zagreb Team

6/10 – Okay

Cristiano

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Hotel nuovo, personale da espertizzare, gentili ma soprattutto il room service non a livello. Le chiavi elettroniche della stanza non hanno mai funzionato, ci hanno dato chiavette da cassetto
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von art`otel Zagreb Team am 22. Dez. 2023
Gentile Ospite,Desideriamo esprimere la nostra sincera gratitudine per aver dedicato del tempo a condividere la sua esperienza presso il nostro artotel Zagreb. La sua opinione è di estrema importanza per noi e ci consente di valutare attentamente i nostri servizi al fine di apportare miglioramenti significativi. Siamo lieti di apprendere che ha percepito il nostro personale come gentile, tuttavia, ci dispiace sinceramente apprendere che il nostro room service non ha raggiunto le aspettative. La sua segnalazione è di fondamentale importanza per noi e ci impegneremo immediatamente a esaminare i dettagli specifici. Apprezziamo la sua comprensione e la sua pazienza, e vogliamo rassicurarla che le sue osservazioni sono state condivise con il nostro team al fine di adottare misure correttive immediate. Speriamo che avremo ancora un' opportunità di darvi il benvenuto nel nostro hotel.Cordiali saluti,artotel Zagreb Team

10/10 – Hervorragend

KERSTIN MONICA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im November 2023
Antwort von art`otel Zagreb Team am 17. Dez. 2023
Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to learn that you found our hotel to be the best option for central Zagreb, with its convenient location and proximity to everything you need. Your positive comments inspire and motivate us to continue providing excellent service. We would be delighted to welcome you back for another memorable stay in the heart of Zagreb. Kind regards, artotel Zagreb Team