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Bewertungen von Edgewater Hotel

3.5 out of 5
Edgewater Hotel
101 Main Street, Whitehorse, YT

Bewertungen

9,0

Wunderbar

339 von insgesamt 581 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
178 von insgesamt 581 Gästebewertungen haben eine Bewertung von 8 - Gut" "
44 von insgesamt 581 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 581 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 581 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

8,4/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Direkt in der Main Street. Flughafenshuttle vorhanden
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Front Desk Team am 25. Juli 2023
Thank you for staying at the Edgewater Hotel. We regret your stay didn't fully meet your expectations, but we hope you had a peasant stay with us. We appreciate your feedback.

8/10 – Gut

Katia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gut Hotel,
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Front Desk Team am 4. Juli 2023
Thank you for staying at the Edgewater Hotel. We are pleased to know your stay with us was pleasant. We appreciate your feedback.

8/10 – Gut

JoJa, Düsseldorf

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Restaurant nicht he{ffnet, ohne Info.Fehlende Frühstücksmöglichkeit. Zi. relativ klein, Preis zu hoch!
Aufenthalt von 4 Nächten im Februar 2020
Antwort von Wray Morrell - Rooms Division Manager am 9. Feb. 2020
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zum Namen des Hotels abzugeben. Wir entschuldigen uns, dass Ihre Erfahrung nicht Ihren Erwartungen entsprach. Wir würden uns sehr freuen, wenn Sie sich direkt an unser Management-Team wenden, um die Nachteile zu besprechen, die Sie während Ihres letzten Aufenthalts festgestellt haben, da wir uns dafür einsetzen, dass jeder Gast einen unvergesslichen Aufenthalt hat.

8/10 – Gut

Susanna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ideale Unterkunft
Zweckmässiges Hotel, kleines Zimmer mit kleinem Badzimmer, für eine Nacht ok, um die Reise nach Dawson zu starten. Sauber und gepflegt. Achtung kein Aufzug, aber das freundliche Personal hilft das Gepäck in die obere Etage zu bringen. Alles in Gehdistanz. Restaurant für Frühstück gleich daneben. Empfehlung für Nachtessen in origineller Umgebung, wo auch Einheimische essen: Klondike Rib &Salmon. Alles frisch zubereitet und in einer Pan serviert.
Aufenthalt von 1 Nacht im August 2019
Antwort von Wray am 4. Okt. 2019
Thank you for your kind words about Edgewater Hotel. We appreciate your review.

10/10 – Hervorragend

Bonnie, Peace River

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff, great room, within walking distance of all ameneties!
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Mary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was amazingly kind and helpful, the space is clean, with nice added touches.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Team am 15. Mai 2024
Hello, Mary. Thank you for choosing the Edgewater Hotel as your accommodation in Whitehorse. We are happy to know that your stay with us was pleasant. We appreciate your great review and look forward to welcoming you back in the future.

10/10 – Hervorragend

Ian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is such a clean property. I have stayed there for years and everytime i have been there im so impressed.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Front Desk Team am 15. Mai 2024
Hello, Ian. Thank you for being a repeat guest at the Edgewater Hotel and taking time for your review. Our housekeepers will be happy to know that their hard work is recognized by a guest. We look forward to your next stay with us.

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just a FYI. Limited parking around the hotel. I checked in on a Friday night and had to park a couple blocks away as the street parking and the hotel’s small parking lot were all filled. Other than that, everything was great.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Monica Morrison Rooms Division Manager Edgewater am 14. Mai 2024
Hello Jennifer, it is so nice to see your 5 start rating of the Edgewater Hotel! . Sorry for the parking Inconvenience We are delighted you had an excellent experience and are would love to welcome you back on your next trip to Whitehorse.

10/10 – Hervorragend

Dayton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk Team am 9. Mai 2024
Hello Dayton, Thank you very much for taking the time to leave your feedback for the hotel! We couldn't be happier to know that you had an enjoyable experience staying with us. We look forward to having you back with us sometime soon in the wilderness city!

10/10 – Hervorragend

tania rose

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only negative thing I would say it that the restaurant closed a 8:00 pm on Sunday. They should advise their customers that the restaurant closed early. This was our second time stay at the hotel with our two Yorkies, A1 for pet friendly, cleanses of the rooms and staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Team am 7. Mai 2024
Hello, Tania. Thank you for choosing the Edgewater as your accommodation in Whitehorse for the second time. And thank you for taking time for your review. We are happy to see 5 out of 5. However, our apologies you were not informed our restaurant closed early. We'll ensure to inform our guests moving forward. Besides that, we hope your stay with us was comfortable. We look forward to welcoming back in the future.

10/10 – Hervorragend

Sofia

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay at Edgewater hotel was lovely. We traveled with 2 little kids and the staff was always there to lend us a had if we needed help. The location is wonderful. Great restaurants around, the Yukon River right in front where you can enjoy a beautiful stroll, a short walk to supermarkets, pharmacies and playgrounds. The room was always very clean, no strange smells, quiet and the black out curtains helped us to get the kids to sleep while it was still super light out. Washrooms we're clean and easy to navigate with good amenities. Their Nespresso machine made me want one at home. So good! The staff was super friendly, accommodating and helpful. Whenever we go back to Whitehorse we will be staying with them again.
Aufenthalt von 5 Nächten im April 2024
Antwort von Front Desk Team am 7. Mai 2024
Hello, Sofia. Thank you for choosing the Edgewater Hotel as your accommodation in Whitehorse. And thank you for taking time for your review. We are thrilled to see your great review at 5 out of 5 and happy to know your stay with us was pleasant. We hope your trip to Whitehorse was as enjoyable. We look forward to welcoming you back if you find yourselves in Whitehorse again in the future.

10/10 – Hervorragend

Corinna

Gut: Sauberkeit und Ausstattung
Newly renovated rooms. Clean and comfortable with a fantastic shower head. Located right downtown next to the river
Aufenthalt von 2 Nächten im April 2024
Antwort von Monica Morrison Rooms Division Manager Edgewater am 26. Apr. 2024
Hello Corinna, it is so nice to see your 5 start rating of the Edgewater Hotel! We are delighted you had an excellent experience and are would love to welcome you back on your next trip to Whitehorse.

10/10 – Hervorragend

Rahil

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Locate on Main Street it was perfect!
Aufenthalt von 1 Nacht im April 2024
Antwort von Monica Morrison Rooms Division Manager Edgewater am 23. Apr. 2024
Hello Rahil, thank you very much for taking the time to leave your feedback for the hotel! We couldn't be happier to know that you had an enjoyable experience staying with us. We look forward to having you back with us sometime soon in the wilderness city!

10/10 – Hervorragend

Maggie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel provides an excellent ambiance starting from the lobby through to the rooms. The facilities are well updated and clean and the shower was amazing! Whitehorse overall is quite walkable so the hotel is very conveniently located.
Aufenthalt von 1 Nacht im April 2024
Antwort von Monica Morrison Rooms Division Manager Edgewater am 23. Apr. 2024
Thank you for staying with us, Maggie. Your review reflects our main goal: exceeding our guests' needs. We strive to create memories with our guests and are so pleased your experience reflects this goal. We hope you will visit the Edgewater Hotel soon.

8/10 – Gut

Richard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was nice, a little small. It was very clean and loved the warm robes. Restaurant onsite closed earlier than posted but there were others to walk to close by.
Aufenthalt von 1 Nacht im April 2024
Antwort von Monica Morrison Rooms Division Manager Edgewater am 18. Apr. 2024
Dear Richard, thank you for taking the time to share your feedback of the Edgewater Hotel. We are pleased that you enjoyed our Warm robes. Thank you for staying at the Edgewater Hotel; we hope you choose to create more memories with us whenever your travels bring you back to Whitehorse.

10/10 – Hervorragend

Martine, Toronto

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was delighted to spend 5 nights at the Edgewater in Whitehorse. The staff is very helpful, the room was very clean and well maintained and we even received nightly notes and treats from the housekeeper, something you usually expect at high end hotels. If you are looking for a boutique hotel/inn vibe, the Edgewater will meet expectations. Conveniently located by the river, close to a variety of cafes and restaurants. Beware of the absence of elevators, noise can also travel through the walls if you have noisy neighbours.
Aufenthalt von 5 Nächten im April 2024
Antwort von Monica Morrison Rooms Division Manager Edgewater am 16. Apr. 2024
Hello Martine , thank you for recommending the Edgewater Hotel to future guests. We are delighted to hear we were able to meet your expectations on your most recent stay with us, particularly on staff very helpful. Providing the highest level of guest service is our top priority; thank you for letting us know our team’s efforts are resonating. We hope to be your preferred choice in accommodation on future trips to Whitehorse.

10/10 – Hervorragend

Gena

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Monica Morrison Rooms Division Manager Edgewater am 16. Apr. 2024
Hello Gena, thank you very much for taking the time to leave your feedback for the hotel! We couldn't be happier to know that you had an enjoyable experience staying with us. We look forward to having you back with us sometime soon in the wilderness city!

8/10 – Gut

Harry

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel options in Whitehorse are below average. Edgewater is better than most.
Aufenthalt von 1 Nacht im April 2024
Antwort von Monica Morrison Rooms Division Manager Edgewater am 16. Apr. 2024
Hello Harry, it is so nice to see your 4 star rating of the Edgewater Hotel! We are delighted you had an excellent experience and are would love to welcome you back on your next trip to Whitehorse.

10/10 – Hervorragend

Sandrine

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 3 Nächten im April 2024
Antwort von Front Desk Team am 10. Apr. 2024
Hello Sandrine, Thank you for choosing the Edgewater Hotel as your accommodation in Whitehorse. And thank you for taking time for your review. We are happy to know your stay with us was pleasant. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Julia

Mit der Familie gereist
Great!
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk Team am 10. Apr. 2024
Thank you for taking the time to give us 5 stars, Julia! We love feedback from our guests, and are so thrilled to hear that you enjoyed your experience. We are so grateful for your rating

10/10 – Hervorragend

Grace

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When we were checked in we were greeted by a very friendly and informative man. He showed us a great bar/restaurant
Aufenthalt von 1 Nacht im April 2024
Antwort von Monica Morrison Rooms Division Manager Edgewater H am 4. Apr. 2024
Thank you for taking the time to give us 5 stars, Grace! We love feedback from our guests, and are so thrilled to hear that you enjoyed your experience. We are so grateful for your rating.Sincerely, Monica MorrisonRooms Division ManagerEdgewater Hotel

10/10 – Hervorragend

Ma del Carmen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
El tener acceso a las batas de baño , fue perfecto ! X fuimos a HOT springs
Aufenthalt von 4 Nächten im März 2024
Antwort von Front Desk Team am 2. Apr. 2024
Hola Ma del Carmen. Gracias por elegir el Edgewater Hotel como su alojamiento en Whitehorse. Y gracias por tomarse el tiempo para su revisión. Nos alegra saber que su estancia con nosotros fue agradable. Esperamos darle la bienvenida nuevamente en el futuro.

8/10 – Gut

José Luis

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
La propiedad esta bien para lo que es whitehorse. Las habitaciones cuentan con lo necesario y se encuentran en buenas condiciones. La habitación cuenta con cocina y utensilios para su uso, refrigerador de buen tamaño. No esperes servicios de restaurante para desayunar o almorzar, por ende no tiene servicio a la habitación. Mi queja principal es la calefacción, la cual no funciona correctamente, ya que no se podía apagar, generando ruido excesivo y aire frío cuando la habitación alcanzaba la temperatura deseada. Por lo demás, es una buena opción para hospedarse en whitehorse, considerando que no hay hoteles de mejor categoría.
Aufenthalt von 4 Nächten im März 2024
Antwort von Monica am 2. Apr. 2024
Dear Jose Luis, thank you for taking the time to share your feedback . Please be assured that I take your comments seriously, and will therefore follow up on the heat on rooms and restaurant seasonal services. Thank you again for being our guest, and our apologies for the inconvenience you experienced. We hope to have the opportunity to welcome you again soon.Sincerely, Monica MorrisonRooms Division ManagerEdgewater Hotel

10/10 – Hervorragend

Gerda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk Team am 20. März 2024
Hello, Gerda. Thank you again for your great review in your message. The housekeeping manager was also happy to see your comment. And thank you for taking time for another review. We hope to welcome you back in the future.

10/10 – Hervorragend

Sheila

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk Team am 20. März 2024
Hello, Sheila. Thank you for staying at the Edgewater Hotel. We are happy to know your stay with us was pleasant. We appreciate your taking time for your review and look forward to your another stay with us later this week.

4/10 – Schlecht

Hendrik

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The A/C controls are limited and the lowest fan speed has been locked to hurricane level. So you won't be able to sleep through the noise. Noise from floors above is also a big problem. Plus fridge is old and noisy. The fittings are damaged and dated. Taps keep falling off in shower. No guest laundry and no dining room. reception keeps referring us to Best Western hotel. So we should have stayed there! Reception staff is friendly.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Danielle Pfeifer - Management am 6. März 2024
Hello Hendrik, thank you for taking a moment to share details of your stay. While we liked reading you found our staff to be excellent, we regret the overall experience did not exceed your expectations. We are investigating your observations internally regarding the taps, so that we can improve our performance for future guests. Although we offer in house laundry services and have an on-site restaurant we are disheartened to hear that these did not meet your expectations. We value your feedback, so thank you again for sharing to allow us to continue on our commitment to you, our guests. We hope to have the opportunity to welcome you back in the future so that we may rebuild your trust in our hotel.

10/10 – Hervorragend

Wei Chun

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love the location of the Edgewater hotel. It is walkable to all the highly rated restaurants in town, even on cold days in February. The staff are friendly and rooms are clean. We found it a little bit weird that you have to go through the back of the restaurant to go from the lobby to the rooms, but it is not a huge deal breaker. Off street parking is available but can be limited (about 6 spots at the back of the hotel). The restaurant on site was delicious.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Danielle Pfeifer - Management am 29. Feb. 2024
Hello Wei Chun, it is a pleasure to hear this insightful feedback about your stay at the Edgewater Hotel in Whitehorse. We applaud our team for taking such great care of you, our valued guest. We are also delighted to hear that you enjoyed our on-site restaurant, Belly of the Bison. We look forward to welcoming you back soon. Please do not hesitate to reach out if I can assist on your next visit to the Yukon.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Front Desk Team am 27. Feb. 2024
Thank you for choosing the Edgewater Hotel as your accommodation in Whitehorse, and thank you for taking your time for the review. We hope your stay with us was pleasant. We look forward to welcoming you back in the future.

8/10 – Gut

Derek

Aufenthalt von 5 Nächten im Februar 2024
Antwort von Front Desk Team am 26. Feb. 2024
Hello Derek, Thank you for choosing the Edgewater Hotel as your accommodation in Whitehorse. And thank you for taking time for your feedback. We hope your stay with us was pleasant and look forward to welcoming you back in the future.

8/10 – Gut

Tyler

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 10 Nächten im Januar 2024
Antwort von Front Desk Team am 14. Feb. 2024
Hello, Tyler. Thank you for choosing the Edgewater Hotel as your accommodation in Whitehorse. We hope that your stay with us was pleasant and that you had a chance to explore Whitehorse while on your work trip. Thank you for taking time for your review. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Breanna

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk Team am 23. März 2024
Hello, Breanna. Thank you for choosing the Edgewater Hotel as your accommodation in Whitehorse. And thank you for taking time for your review. We are happy to know your stay with us was pleasant. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Sreeshkanth

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
All over it was good
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk Team am 28. Jan. 2024
Hello Sreeshkanth, Thank you for choosing the Edgewater Hotel as your accommodation in Whitehorse. And thank you for taking time for your feedback. We hope your stay with us was pleasant and look forward to welcoming you back in the future.

8/10 – Gut

Larry

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was great, I think the queen beds were twins but....my opinion. Bathroom was amazing with lots of hot water. Shower head was disappointing. Beautiful shower, hot water than low flow shower head, bummer Parking was tight, we have a full size truck so finding a spot close to the hotel is tough, the walk is not bad except it was -22F when we were there.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lovepreet Kaur, Superintendent of Services am 25. Jan. 2024
Thank you for sharing your thoughts on your recent stay. We're glad to hear you enjoyed the room and the amenities in the bathroom. We appreciate your feedback on the shower head, and we'll certainly look into ways to enhance the water flow for a more satisfying experience.We understand the challenge with parking, especially during colder temperatures. We'll explore options to improve accessibility, taking your concerns into account. If there's anything specific you'd like us to address or if you have further suggestions, please feel free to reach out.We appreciate your stay and hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

Lindsey

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very accommodating to our needs. The location felt historic and close to everything.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk Team am 23. Jan. 2024
Hi, Lindsey. Thank you for staying at the Edgewater Hotel. And thank you for taking time for your review. We very much appreciate your comment for the staff. This location has long history and there are other historic locations in town, so we hope you enjoyed your stay in Whitehorse, as well. We look forward to welcoming you back in the future.

10/10 – Hervorragend

charles

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Front Desk Team am 23. Jan. 2024
Hi, Charles. Thank you for choosing the Edgewater Hotel as your accommodation in Whitehorse. We hope you had a great birthday(s) trip to Whitehorse, and your stay with us was pleasant. Thank you for taking time for your review. We look forward to welcoming back you in the future.

10/10 – Hervorragend

Caylen

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay! Right across from the river and in a perfect spot for walking around downtown. Super clean, friendly staff, highly recommend.
Antwort von Lovepreet Kaur, Superintendent of Services am 22. Jan. 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us, particularly our prime location, cleanliness, and friendly staff. Your recommendation means a lot to us, and we look forward to hosting you again in the future.

10/10 – Hervorragend

Aaron

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing would recommend and stay again
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lovepreet Kaur, Superintendent of Services am 22. Jan. 2024
Thank you for your positive review! We're thrilled you had an amazing experience and appreciate your recommendation. We look forward to welcoming you back. If you have any specific feedback or requests, feel free to share.

10/10 – Hervorragend

Matthew

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
The staff made the stay easy and enjoyable. In particular, the front desk staff were extremely polite, helpful and professional. My only issue was the poor sound proofing on the room but given the age of the building it should have been expected.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Front Desk Team am 17. Jan. 2024
Hello, Matthew. Thank you for staying at the Edgewater Hotel. And thank you for taking time for your kind comments about the hotel staff. However, we apologize for the noise you experienced. We hope you enjoyed your trip to Whitehorse and look forward to welcoming you back in the future.

8/10 – Gut

Sherry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Front Desk Team am 17. Jan. 2024
Hello, Sherry. Thank you for staying at the Edgewater Hotel. We regret your stay with us didn't fully meet your expectations. We hope your stay with us was enjoyable. Thank you for taking time for the review. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Tawni

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk Team am 17. Jan. 2024
Hello, Towni. Thank you for choosing the Edgewater Hotel as your accommodation in Whitehorse. And thank you for taking time for your feedback. We hope your stay with us was pleasant and look forward to welcoming you back in the future.

10/10 – Hervorragend

Jianjun

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Front Desk Team am 17. Jan. 2024
Hi, Jianjun. Thank you for staying at the Edgewater Hotel and taking time for your review. We hope you enjoyed your stay in Whitehorse as well. We look forward to welcome you back in the future.

10/10 – Hervorragend

Karen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk Team am 10. Jan. 2024
Thank you for the 10 out of 10 rating. We are looking forward to welcome you back soon to our hotel!

10/10 – Hervorragend

Cynthia

Mit dem Partner gereist
Gut: Ausstattung
Dry nice hotel in the center of town. Everything about the town and hotel is very charming.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Lovepreet Kaur, Superintendent of Services am 10. Jan. 2024
Thank you for taking the time to share your kind words about your recent stay with us. We're delighted to hear that you found our hotel to be exceptionally nice and enjoyed the charm of both the town and our establishment.We look forward to welcoming you back in the future and providing you with another delightful stay.

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent but small beds
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lovepreet Kaur, Superintendent of Services am 10. Jan. 2024
Thank you for sharing your feedback with us. We're pleased to hear that you had an excellent experience during your stay. Your comfort is of utmost importance to us, and we appreciate your mention of the bed size. We will certainly take your feedback into consideration as we continuously strive to enhance our guest experience.

10/10 – Hervorragend

Sean

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Love this hotel!
I've found the Edgewater to be the best hotel in Whitehorse. The rooms are clean, cozy, and modern. They also allow pets, which is very helpful for last minute visits.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lovepreet Kaur, Superintendent of Services am 8. Jan. 2024
Sean, thank you so much for your heartwarming feedback! We're thrilled to hear that you love our hotel and consider us the best in Whitehorse.I'll be sure to share your kind words with our staff. They work hard to provide exceptional experiences, and your feedback is a great motivation for them.We can't wait to welcome you and your furry friend back to the Edgewater for another enjoyable stay!

8/10 – Gut

So Yeon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room is very clean and cozy. When I visited this hotel, a receptionist made me happy because she was helpful for me to arrive early. Thanks. Every staff is kind and helpful.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lovepreet Kaur, Superintendent of Services am 8. Jan. 2024
Thank you for taking the time to share your feedback with us. We're thrilled you enjoyed your stay! Your compliments on the clean and cozy room are appreciated. We're glad our team, especially the receptionist, could make your experience pleasant. Thank you for recognizing our staff's kindness and helpfulness. We look forward to welcoming you back soon!

8/10 – Gut

Christopher

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Well kept and very friendly staff :)
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lovepreet Kaur, Superintendent of Services am 8. Jan. 2024
Thank you for your kind words! We're delighted you found our hotel well-kept and our staff friendly. Your positive feedback means a lot to us, and we look forward to welcoming you back.

8/10 – Gut

Christine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great central location in Whitehorse; easy to walk around town to shop, see the sights, and eat out. The rooms are modern and well appointed, but the building is old and not sound-proofed at all. Ask for a room on the second floor, because house keeping gets going very early. It wasn't great to get woken up at 8:30am by stomping and the sound of a vacuum from the ceiling, but otherwise our stay was great.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lovepreet Kaur, Superintendent of Services am 8. Jan. 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our hotel's central location and found our rooms modern and well-appointed. We appreciate your constructive comments about the soundproofing in our building. We apologize for any inconvenience you experienced due to noise disturbances during your stay. In the future, please don't hesitate to contact our front desk if you encounter any disturbances during your stay.We genuinely value your patronage and hope to welcome you back for an even more enjoyable stay in the future.

10/10 – Hervorragend

Gerald

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed 4 nights. Convenient location close to very good restaurants. Cafe across the street was great for casual breakfast. Close to the river, shops, and the museum. Friendly and helpful staff. Airport shuttle was appreciated. Enjoyed the Nespresso coffee maker in the room. Only down side is that there's no elevator but this did not affect us, we pack light. Recommend staying here.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Lovepreet Kaur, Superintendent of Services am 26. Dez. 2023
Gerald, thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed your four-night stay and found our location convenient, with excellent dining options nearby. It's great to know that our proximity to the river, shops, and the museum added to your experience. We're glad you appreciated the friendly and helpful staff, as well as the convenience of the airport shuttle. Your recommendation means a lot to us. We look forward to hosting you again and providing another enjoyable stay.

10/10 – Hervorragend

Robin, Princeton

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Front Desk Team am 17. Jan. 2024
Hello, Robin. Thank you for choosing the Edgewater Hotel as your accommodation in Whitehorse. And thank you for taking time for your review. We hope your stay with us was pleasant, and you enjoyed your trip in Whitehorse. We look forward to welcoming you back in the future.