Außenpool (je nach Saison geöffnet), Cabañas (gegen Gebühr)
Verfügbarkeit prüfen

Bewertungen von YOTEL Washington DC

4 out of 5
YOTEL Washington DC
415 New Jersey Ave Nw, Washington, DC

Bewertungen

8,4

Sehr gut

747 von insgesamt 1455 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
363 von insgesamt 1455 Gästebewertungen haben eine Bewertung von 8 - Gut" "
188 von insgesamt 1455 Gästebewertungen haben eine Bewertung von 6 - Okay" "
84 von insgesamt 1455 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
73 von insgesamt 1455 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

8,6/10

Personal & Service

8,2/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Andrea

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes Hotel mit top Lage
Sehr schönes und gepflegtes Hotel … super Lage … Housekeeping und Portier sehr freundlich und zuvorkommend … Personal beim Empfang sehr sehr unfreundlich und desinteressiert …
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Matt Sommers, General Manager am 11. Okt. 2023
Good day Andrea,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I assure you we will take your feedback regarding our front desk staff and improve by providing additional training. I am so sorry that this was an issue during your stay.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 – Hervorragend

Tobias

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Matt Sommers, General Manager am 23. Aug. 2023
Good day Tobias,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 – Okay

Sebastian

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Good location, poor service
The hotel is well located for exploring the sights in DC. Public transport is close, a store with liquor, water and soft drinks around the corner. Just don’t expect great service here. Lines for checkin might be long and if your have an issue (e.g. a not working room card) they’ll make you wait. I had two separate booking and needed to wait 20min in line to do a second checkin. Leaving luggage on site until departure is possible, but the grumpy bell man educated us about how „a few“ hours are not six hours. At pickup the (new) bell man didn’t even talk with us, he preferred chatting with his colleague. Rooms are generally good, just not soundproof to outside (single glass windows). Make sure you don’t get a room to the back and that your a/c doesn’t sound like a diesel truck.
Aufenthalt von 1 Nacht im August 2023
Antwort von Matt Sommers, General Manager am 9. Aug. 2023
Good day Sebastian,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. The service you received from my team is completely unacceptable and deeply regrettable. We will be taking your feedback to heart and conduct additional training to ensure this doesn't happen again.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

8/10 – Gut

Andreas

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Die Zimmer sind eher klein aber sauber und modern! Die Dusche ist groß und sauber! Die Lage der Unterkunft ist super zentral, der Bahnhof und die U-Bahn sind schnell zu Fuß erreichbar! Alles in allem würden wir wieder kommen!
Aufenthalt von 3 Nächten im August 2022
Antwort von Anthony am 14. Aug. 2022
Danke für die Bewertung. Wir freuen uns, dass Ihnen das Objekt gefallen hat und freuen uns auf Ihren nächsten Besuch.

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Mai 2022
Antwort von Matt Sommers am 13. Juni 2022
Good day Thomas, Thank you so much for rating your recent stay at Yotel Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington. We hope to see you again soon! In service, Matt Sommers, General Manager

6/10 – Okay

Michael

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Great for party folks, terrible for families
If you are looking for a kids-friendly hotel, avoid this one at all cost. The dance music from the rooftop won't stop until 11pm; the rooftop pool is mainly frequented by Washington's chic and elegant (most of them not even hotel guests), leaving little room for ordinary people; there is both a hefty security deposit and an extra hotel fee. That being said, if you are a party-loving 20-something, this hotel is probably for you: stylish rooms, rooftop pool with nightly dance music, gourmet restaurant on ground floor. In essence, this is a high-end party house dressed up as a hotel.
Aufenthalt von 3 Nächten im August 2021
Antwort von YOTEL DC Management am 31. Aug. 2021
Thanks for your review, Michael! We are open to all guests and do not cater to a particular crowd, but we are sure potential future travelers/guests will find this review useful. Thanks again for your feedback!

10/10 – Hervorragend

Carlos

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not enough shelf space on room. Just one trash can in the bathroom.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Martha M Ramirez

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is located in a central location, close to the Capitol and National mall.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Matt Sommers, General Manager am 22. Mai 2024
Good day Martha,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 – Hervorragend

Thomas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was friendly and it was easy to enjoy the location. The hotel is built well in ways that make it convenient -- easy for taxis/ubers to get in and out, easy to move around inside.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Matt Sommers, General Manager am 20. Mai 2024
Good day Thomas,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 – Gut

Thomas

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Banjie at check in was great I had a drink at the bar and service was horrible,she was overwhelmed with 3 customers I had the steak for dinner. It was one of the best hotel dinners ever
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Matt Sommers, General Manager am 20. Mai 2024
Good day Thomas,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I am so sorry to read about your experience at the bar. This depiction of your experience does not live up to our own internal standards, let alone your expectations, I am sorry that happened. We will review our staffing levels to ensure that does not happen again. Thank you for recognizing Banji as someone who took great care of you. I will be sure to share that with Banji and his manager.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

8/10 – Gut

Melanie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms were small but I’ve been in smaller where we were was quiet. Wish they had more dining hours and variety
Aufenthalt von 4 Nächten im März 2024
Antwort von Matt Sommers, General Manager am 16. Mai 2024
Good day Melanie,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

6/10 – Okay

Christopher

Mit dem Partner gereist
Coffee maker & ice machine on every floor HUGE PLUS
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Matt Sommers, General Manager am 14. Mai 2024
Good day Christopher,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

6/10 – Okay

Eric

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
L'hôtel est à côté d'installations de ventilation qui font beaucoup de bruit toute la nuit. L'insonorisation de l édifice est déficient.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Matt Sommers, General Manager am 14. Mai 2024
Good day Eric,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 – Hervorragend

carlos

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel and location!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Matt Sommers, General Manager am 13. Mai 2024
Good day Carlos,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 – Gut

Carolyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Matt Sommers, General Manager am 13. Mai 2024
Good day Carolyn,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

4/10 – Schlecht

Emily

Geschäftlich gereist
Gut: Zustand der Unterkunft
Check-in is terrible and there was a line at 4p and no coordination with housekeeping on when rooms were ready. Computers for check-in are not reliable and then you have to wait further in line at desk.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Matt Sommers, General Manager am 10. Mai 2024
Good day Emily,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I am so sorry to read that your arrival experience did not live up to our standards, let alone your expectations. Rest assured that your experience is not the norm and we will investigate what happened to make appropriate changes to our processes so this doesn't occur in the future.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 – Hervorragend

KimNgan

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great experience with checking in and the hotel being clean and comfortable! Would definitely stay in again.
Aufenthalt von 3 Nächten im März 2024
Antwort von Matt Sommers, General Manager am 9. Mai 2024
Good day Kim,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 – Hervorragend

Stephanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome service and care. As if we were home. Thank you!!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Matt Sommers, General Manager am 6. Mai 2024
Good day Stephanie,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 – Gut

Elizabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient and easy
Aufenthalt von 1 Nacht im März 2024
Antwort von Matt Sommers, General Manager am 20. Mai 2024
Good day Elizabeth,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 – Hervorragend

Virpal K

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Matt Sommers, General Manager am 6. Mai 2024
Good day Virpal,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 – Hervorragend

Jeremy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Accommodating and friendly staff. Close to the mall and capital building. Cool trendy room design.
Aufenthalt von 1 Nacht im März 2024
Antwort von Matt Sommers, General Manager am 3. Mai 2024
Good day Jeremy,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 – Okay

Shellie

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Matt Sommers, General Manager am 3. Mai 2024
Good day Shellie,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

8/10 – Gut

Heidi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean. Staff are very thoughtful and helpful.
Aufenthalt von 7 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 2. Mai 2024
Good day Heidi,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 – Okay

Brad

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The property was nice, but the room itself had a couple problems. First the temperature was so up and down, it would be hot and then you’d turn the thermostat down to be cold and then it would be too cold, then when it was warmer in there, it smelled like paint. Next the blinds were already broken when we got there, there was a light in the closet that was on constantly and would not turn off, the chrome cast they used for casting TV and Movies too was not even connected and I had to plug it in behind the TV myself. At night, there was constant banging outside and sounded like people moving around and like construction work, even though there was no construction. The technology that used to control the lights was nice, and different but it also did not work half the time and was dark. There also was not enough plug ins for the amount of things we needed to charge. I charged my phone next to the bed and my partner had to go across the room to charge her phone. The staff was nice and always there to help, especially the man at the front desk when we first book in. He was nice and helpful and always a friendly face to see and always wanted to say hi. Lastly, there was a couple of homeless people outside when the times we would walk around out side to get to the museums and different restaurants. Although it was a nice and different stay, I don’t think I would re stay there again if I had the chance.
Aufenthalt von 7 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 29. Apr. 2024
Good day Brad, Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Our mission at YOTEL is to challenge the status quo. We appeal to those who find traditional hotels uninspiring, searching for a different experience and not just a great sleep. We provide unique spaces, each with their own personality, all delivered with a touch of fun and tons of passion. I will share your feedback with our leaders and make any improvements and changes that are necessary. Thank you very much for sharing your valuable feedback with us! We hope you will give us another opportunity to earn your business in the future. In service, Matt Sommers, General Manager

10/10 – Hervorragend

Alonza

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Matt Sommers, General Manager am 26. Apr. 2024
Good day Alonza,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 – Gut

Eric

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My room, 1055, was cleaned daily. Staff was professional, courteous and helpful.
Aufenthalt von 5 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 25. Apr. 2024
Good day Eric,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and the staff was very kind. Very easy to walk to the National Mall!
Aufenthalt von 3 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 19. Apr. 2024
Good day Jennifer,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 – Okay

Laura

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Meh. Service fee of $35 daily was supposed to include $10/day food credit. Nope. Asked and was told only $20 for full 5 day stay. Child's book was taken during cleaning on first morning after we were told only cleaning every other day.
Aufenthalt von 5 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 18. Apr. 2024
Good day Laura,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I am eager to investigate further to attempt to make it right. If convenient, please reach out to me directly at the hotel so that we can discuss your experience in greater detail.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

8/10 – Gut

Lindsay, Union City

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
This property is very convenient to the Capitol and other legislative buildings in the DC area.
Aufenthalt von 2 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 18. Apr. 2024
Good day Lindsay,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 – Hervorragend

Adam, Madison

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great facility and staff - Look forward to visiting when the pool is open!
Aufenthalt von 5 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 18. Apr. 2024
Good day Adam,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington. The pool is guaranteed to be fully open by Memorial Day, however, if the weather gets to a point of stability, we will open early. Stay tuned!We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 – Gut

JOSE ARMANDO LUGO

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 6. Mai 2024
Good day Jose,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 16. Apr. 2024
Good day James,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 – Gut

Fe, Isabela

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
No me gusto la forma que me trato el dia 5 de abril la joven que estaba en el front desk, Cuando fui a cambiar la habitacion por la que nos correspondia. Es una persona que debe estar mas orientada a servicio al cliente. Por eso le di un 3. en servicio para que mejoren con esta persona. Sin embargo Mia es excelente fue muy agradable su recibimiento, nos ofrecio ayuda mas alla de sus responsabilidades y en adicion se esforzo en entendernos a pesar que no era su idioma. Gracias Mia!!!! Eres la mejor.
Aufenthalt von 5 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 16. Apr. 2024
Buen día Fe,Gracias por elegir hospedarse en el YOTEL Washington DC. Apreciamos su negocio y valoramos sus comentarios mientras nos esforzamos continuamente por mejorar cada día para nuestros huéspedes.Esperamos que nos brinde otra oportunidad de ganar su negocio en el futuro.En servicio,Matt Sommers, director general

6/10 – Okay

Aaron

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Clean but blinds didn’t open and it took 3 days and 7 phone calls to get them to fix. Their fix made it so the blinds didn’t close. Wouldn’t use them again except for a one-night stay.
Aufenthalt von 4 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 16. Apr. 2024
Good day Aaron,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. I am terribly sorry that my team was unable to resolve the window blinds issue in a timely manner. Your experience is not indicative of the high standards we set for ourselves and I am sorry that we failed during your stay.I hope you will reach out to me directly so that I can attempt to make it right for your next visit to DC.In service,Matt Sommers, General Manager

10/10 – Hervorragend

Christopher

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was extremely friendly, but overworked.
Aufenthalt von 3 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 16. Apr. 2024
Good day Christopher,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

6/10 – Okay

Leslie

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 6. Mai 2024
Good day Leslie,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

10/10 – Hervorragend

Dena

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice property & friendly staff.
Aufenthalt von 4 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 16. Apr. 2024
Good day Dena,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 – Hervorragend

Ivis, Sarasota

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent experience.
Aufenthalt von 5 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 10. Apr. 2024
Good day Ivis,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 – Hervorragend

Mary

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved my stay at Yotel!Staff was Great as was atmosphere,will come back!
Aufenthalt von 7 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 10. Apr. 2024
Good day Mary,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

4/10 – Schlecht

Kevin

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Modern hotel with cool LED lighting and reclining bed. Rooms are clean and separate shower and toilet. Parking is expensive, but you can park for half price at Hall of the States building behind, garage entrance is on E st NW, check it on Spot Hero or Best Parking app. Front desk are not customer services oriented, you will get the same level of service from a government offices or a kiosk. Cleaning staffs and valet are nice.
Aufenthalt von 2 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 9. Apr. 2024
Good day Kevin,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Please look out for our Park N Play package that bundles parking with your room rate at savings of up to 25 per night. We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 – Hervorragend

Suzanne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 29. Apr. 2024
Good day Suzanne,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 – Hervorragend

Hector

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Matt Sommers, General Manager am 29. Apr. 2024
Good day Hector,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 – Hervorragend

Kristopher

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 29. Apr. 2024
Good day Kristopher,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 – Okay

Roseanne

The parking lot is tight and odd...I ended up parking around the block...There were homeless people sleeping on the ground aroubd the hotel.
Aufenthalt von 2 Nächten im März 2024
Antwort von Matt Sommers, General Manager am 9. Apr. 2024
Good day Roseanne,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 – Hervorragend

Mona Alyah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Matt Sommers, General Manager am 29. Apr. 2024
Good day Mona Alyah,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

6/10 – Okay

Stephanie

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 9. Apr. 2024
Good day Stephanie,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager

10/10 – Hervorragend

Shane

Aufenthalt von 1 Nacht im März 2024
Antwort von Matt Sommers, General Manager am 25. Apr. 2024
Good day Shane,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

10/10 – Hervorragend

Emily

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All & all was excellent.
Aufenthalt von 2 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 9. Apr. 2024
Good day Emily,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager

8/10 – Gut

Misty

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
I did not get the room that I reserved and the staff would not refund the difference. And a “city” view, is not as imagined; staring at the Hyatt is not what I expected. Lots of hair in the shower. It is nearly attached to a fire station so siren’s were loud. Parking is $50-$60/day. Staff in the restaurant were very friendly & helpful.
Aufenthalt von 2 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 9. Apr. 2024
Good day Misty,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Please look out for our Park N Play package that bundles parking with your room rate at savings of up to 25 per night. The cleanliness issues you encountered are deeply regrettable and completely against our service standards. If interested, please reach out to me at the hotel directly so that we can discuss you experience and I can attempt to make it right.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager

10/10 – Hervorragend

Van

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The parking garage is too small. You need to be very careful in the parking garage especially if you are backing up. Many cars get accidents in the garage.
Aufenthalt von 2 Nächten im April 2024
Antwort von Matt Sommers, General Manager am 3. Apr. 2024
Good day Van,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager