3 Bars/Lounges, Bar auf der Dachterrasse, Cocktailbar

Bewertungen von Motto by Hilton Washington DC City Center

3.5 out of 5
Motto by Hilton Washington DC City Center
627 H Street NW, Washington, DC

Bewertungen

9,0

Wunderbar

943 von insgesamt 1441 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
311 von insgesamt 1441 Gästebewertungen haben eine Bewertung von 8 - Gut" "
99 von insgesamt 1441 Gästebewertungen haben eine Bewertung von 6 - Okay" "
46 von insgesamt 1441 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
42 von insgesamt 1441 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

8,4/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Kristin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything perfect!
Aufenthalt von 1 Nacht im April 2024
Antwort von MDC am 23. Apr. 2024
Hello Kristin,Perfect scores always melt our hearts, and we thank you for spreading the joy. It was a pleasure to serve as your city abode and we look forward to welcoming you again in the months and years ahead.Always with care,Your Hosts at Motto DC

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Great location, friendly staff, a bit noisy
Stayed for 5 days. Overall, I happy with the hotel, and do not mind to stay there again. The staff were friendly. The room is nice. It is a pity it does not have a kettle. I stayed at 8 floor, and my window was next to neighbor's large exhaust system - thus it was quite noisy. The location is great.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von MDC am 18. Jan. 2024
Hi,We’re delighted to hear of your memorable stay, and we can’t thank you enough for sharing such kind words. We trust that the provided ear plugs ensured peaceful nights in the heart of bustling City Center, and we hope you will think of us the next time you find yourself planning a return to DC.Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alles in Ordnung
Aufenthalt von 2 Nächten im September 2023
Antwort von MDC am 13. Sept. 2023
Hello Martin,Knowing that our experience exceeded being worthy of a perfect score in your eyes is high praise! It would be a pleasure to one day host you again and we trust you are looking forward to your return just as much as we are.Always with care,Your Hosts at Motto DC

8/10 – Gut

Juliane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im August 2023
Antwort von MDC am 7. Sept. 2023
Hello Juliane,We know you had many hotels from which to choose, and we thank you for calling our hotel “home” during your recent DC visit. It would be a joy to be your DC host for years to come, and we invite you to return for another memorable visit in the months ahead. Until next time.Always with care,Your Hosts at Motto DC

6/10 – Okay

Peter

Gut: Sauberkeit
Zimmer sehr klein. Kei Platz für den Koffer
Aufenthalt von 3 Nächten im Juli 2023

10/10 – Hervorragend

Eric

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gemütliches kleines Zimmer, die Nachbarschaft ist etwas gewöhnungs bedürftig
Aufenthalt von 2 Nächten im Juni 2023
Antwort von -Front Desk Staff am 7. Juli 2023
Hallo Eric!Vielen Dank für Ihre tolle Fünf-Sterne-Bewertung! Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, Sie bei Ihrem nächsten Besuch in DC wieder bei uns begrüßen zu dürfen.

10/10 – Hervorragend

Mirja

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wir hatten ein super kleines aber praktisch eingerichtetes Zimmer mit Doppelstockbetten. Tolles Bad mit Dusche. Die Lage mit unmittelbarer Nähe zum Times Square ist klasse. Beim Einchecken hat uns Christoph sehr nett empfangen.
Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

Kathrin, Potsdam

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
ich möchte keine weitere Bewertung abgeben.
Antwort von JH am 13. Jan. 2023
Hi Kathrin,Thank you for your 4-star review.

10/10 – Hervorragend

Patrick

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ein super Hotel, welches durch freundliches Personal, einen leckeren Diner und eine tolle Lage überzeugt. Die Zimmer sind hochmodern und es lädt zum wohlfühlen ein. Genau richtig, für einen Städtetrip.
Aufenthalt von 8 Nächten im August 2022

8/10 – Gut

Jennifer

Aufenthalt von 1 Nacht im Juli 2022

10/10 – Hervorragend

Hermann

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nettes und zuvorkommendes Personal, alles sehr sauber und gepflegt. Wir waren sehr gerne in diesem Hotel und können es allen nur empfehlen.
Aufenthalt von 4 Nächten im Juli 2022

10/10 – Hervorragend

Stefan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schönes Hotel in guter Lage nicht weit von der National Mall entfernt
Aufenthalt von 2 Nächten im November 2021

8/10 – Gut

Yessenia

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Location was good not too far from everything, about 20-30 min walking. A bit sketch and busy at night. Very noisy location due to the train. Staff was great help. Bed was way too plush and very uncomfortable for me as I am pregnant and felt like I was sinking in a water bed. Room was awesome, not as small as I thought it would be. Would be great to add microwaves/small fridges. Overall average stay and pick for the two days we stayed in DC.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Lillian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was amazing. The location was perfect for my convention and for dining experiences.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von MDC am 13. Mai 2024
Hi Lillian,Thank you for sharing your review! It was a joy to welcome you to our convenient City Center location, and we’re thrilled to have provided you with a successful stay. Anytime you’re in town, our team would be delighted to serve you again.Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Tyler

Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

TATEKI

Aufenthalt von 1 Nacht im Mai 2024
Antwort von MDC am 13. Mai 2024
Hello Tateki,It was a pleasure to welcome you to the DMV and we appreciate you spreading the word about your experience. We thank you for being a part of our extended family and we hope to welcome you time and again for many years to come.Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Ana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff is super friendly and place was very clean.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von MDC am 13. Mai 2024
Hi Ana,A perfect score always leaves us smiling from ear to ear and we thank you for spoiling us with your review. Our team thrives on being helpful to our guests, and so we thank you for sharing how that shined during your stay. It was a pleasure to serve as your city abode and we look forward to welcoming you again in the months and years ahead.Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Joseph

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pleasant staff.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von MDC am 10. Mai 2024
Hello Joseph,A perfect score always leaves us smiling from ear to ear and we thank you for spoiling us with your review. On behalf of every one of us at the hotel, the pleasure was ours and we hope to serve as your host when you next visit DC. Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Naomi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I've stayed at other micro hotels in the area and found them to be rather dorm-like. While the room was small, it was laid out nicely, very quiet, and the bed was very comfortable with nice bedding. Would stay again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von MDC am 8. Mai 2024
Hi Naomi,Your perfect score melts our hearts, and we thank you for taking the time to pass this along. We would be delighted to have you back for another comfortable stay.Always with care,Your Hosts at Motto DC

8/10 – Gut

Christine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were clean but very small.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von MDC am 8. Mai 2024
Hello Christine,We know you had many options from which to choose, and we thank you for calling our hotel “home” during your recent DC visit. Our phenomenal housekeeping team will be delighted to know that their efforts left an impression on your time with us, and we hope you will think of us the next time you find yourself in our part of the world.Always with care,Your Hosts at Motto DC

8/10 – Gut

Monika

Geschäftlich gereist
such a clean and comfortable place to stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von MDC am 8. Mai 2024
Hi Monika,Creating an environment in which our guests can feel perfectly at home is always our goal and we are thrilled to learn that this was accomplished for you. We would be delighted to have you back for another comfortable stay.Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Pei Yi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice staff, clean rooms, great gym!! We can still hear street noises up on the top floor but it was very manageable for us.
Aufenthalt von 2 Nächten im April 2024
Antwort von MDC am 8. Mai 2024
Hello Pei Yi,We are elated to find that we impressed at every turn, and we thank you for taking the time to share your thoughtful review. You can always expect a warm welcome and an unforgettable adventure when you make us your downtown DC home, and we eagerly await your return. Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Ruby

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent front desk staff. Comfortable sleep. Wish there was a small fridge so I didn't have to waste leftovers.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ronnie am 4. Mai 2024
Hey, We have Micro coolers would you like one sent up to your room?

10/10 – Hervorragend

MICHAEL

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was extraordinarily friendly and engaging. I have trouble w my back and the bed was just a little soft for me, but the room was clean and everything was pretty new. I loved being able to hop right on the metro to the airport across the street from the hotel, but downtown DC is also close enough to walk to from the hotel.
Aufenthalt von 1 Nacht im April 2024
Antwort von MDC am 3. Mai 2024
Hello Michael,Your perfect score and comments on how much our hotel enabled you to enjoy exploring downtown DC are a treat to see! Our team thrives on being helpful to our guests, and so we thank you for sharing how that shined during your stay. The next time you’re craving a central place to call home in the district, know that we’re here for you.Always with care,Your Hosts at Motto DC

4/10 – Schlecht

Richard

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The area has really gone in a bad direction. I would not stay here again
Aufenthalt von 2 Nächten im April 2024
Antwort von MDC am 3. Mai 2024
Hello Richard,Greetings and thank you for sharing your review. We understand that not every traveler may be used to the hustle and bustle of City Center, but we trust that our security measures helped you to feel secure and that the convenient location provided easy access to many DC sites. Welcoming you again would be our delight and we hope that possibility is something you will consider. Until then.Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice hotel clean and the staff is very friendly the rooms are small and the extras are none. But I would recommend the hotel highly for price location and staff.
Aufenthalt von 1 Nacht im April 2024
Antwort von MDC am 30. Apr. 2024
Hello Michael,Your perfect score melts our hearts, and we thank you for taking the time to pass this along. On behalf of every one of us at the hotel, the pleasure was ours and we hope to serve as your host when you next visit DC. Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Dacy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved staying here. The rooftop bar had great views. I will be staying here again in the future.
Aufenthalt von 4 Nächten im April 2024
Antwort von MDC am 30. Apr. 2024
Hello Dacy,Your perfect score melts our hearts, and we thank you for taking the time to pass this along. We hope you will return soon for more stunning sunsets from our rooftop lounge. Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Yulia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von MDC am 30. Apr. 2024
Hi Yulia,Our Motto DC goal is to ensure every guest feels at home and finding your top score suggests that this was accomplished for you. It would be a pleasure to one day host you again and we trust you are looking forward to your return just as much as we are.Always with care,Your Hosts at Motto DC

8/10 – Gut

Michelle

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Nice, very clean micro hotel. Rooms are very small here, but a great location! Lots of food options nearby. However, this place didn’t have an actual breakfast to purchase. Just some light fare on the rooftop ( coffee, pastries , etc.) * You also get charged your incidental deposit upon arrival. Beware- it’s not included even if you pay in advance!*
Aufenthalt von 1 Nacht im April 2024
Antwort von MDC am 29. Apr. 2024
Hello Michelle,Thank you for sharing your review! It was a joy to welcome you to our convenient City Center location, and we’re delighted to have provided you with a successful stay. The next time you’re craving a central place to call home in DC, know that we’re here for you.Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Paul

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quick stay but nice
Aufenthalt von 1 Nacht im April 2024
Antwort von MDC am 30. Apr. 2024
Hello Paul,We’re delighted by your perfect review, and we thank you for taking the time to share. It would be a joy to welcome you for another adventure in the coming months, and we wish you all the best until then.Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Christine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is conveniently located close to transportation, dining options and the National Mall, White House, etc. The rooms are very small and that was unexpected. Staff is courteous and helpful which is good because you need to ask for everything (for example; ice, access to rooftop restaurant). The hotel is very secure so we felt safe.
Aufenthalt von 4 Nächten im April 2024
Antwort von MDC am 30. Apr. 2024
Hi Christine,It was a pleasure to welcome you to the District and we appreciate you spreading the word about your thoroughly enjoyed experience. Our team thrives on being helpful to our guests, and so we thank you for sharing how that shined during your stay. The next time you’re craving a central place to call home in DC, know that we’re here for you.Always with care,Your Hosts at Motto DC

6/10 – Okay

Theodore

Mit der Familie gereist
Gut: Personal & Service
I booked this room for a quick overnight. I needed 2 beds and even though this room had bunk beds I thought this would be fine. For some reason, I’ve slept in bunks a lot, and recently. The room is described as 140 sq ft but this is very very misleading as it must include space you can’t use, such as where the furniture sits, bathroom, cabinets. I estimate usable space at maybe 40 sq ft. Seconds the bunks are flimsy so that the whole frame moves when a person rolls over. I wouldn’t stay there again unless I was solo.
Aufenthalt von 1 Nacht im April 2024
Antwort von MDC am 25. Apr. 2024
Hello Theodore,It was a pleasure to serve as your host and we thank you for taking the time to share your review. We take great pride in the clarity with which we describe our accommodation, and we regret any confusion prior to your stay. We understand that our travel-ready rooms may not suit the preferences of every guest, but we hope that our phenomenal location and sparkling hospitality helped to make your stay with us memorable and convenient. It would be a pleasure to one day welcome you again and we hope you look forward to providing us with that opportunity. Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Robert, East Elmhurst

Aufenthalt von 4 Nächten im April 2024
Antwort von MDC am 30. Apr. 2024
Hello Robert,Perfection is always the goal, and we're delighted to know that we were successful. We thank you for being a part of our extended family and we hope to welcome you time and again for many years to come.Always with care,Your Hosts at Motto DC

6/10 – Okay

Marcella

Mit der Familie gereist
Gut: Sauberkeit
Rooms are very tiny. Limited breakfast available.
Aufenthalt von 2 Nächten im April 2024
Antwort von MDC am 25. Apr. 2024
Hi Marcella,We know you had many hotels from which to choose, and we thank you for calling our hotel “home” during your recent DC visit. We appreciate that our rooms with everything you need and nothing you don't want may not suit the preferences of every traveler, but we take great pride in the clarity with which we describe our accommodation. Thank you once more for joining us and know that we’d be delighted to see you back in the District.Always with care,Your Hosts at Motto DC

8/10 – Gut

Adam

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von MDC am 25. Apr. 2024
Hello Adam,It was a pleasure to welcome you to our convenient City Center location, and we’re thrilled to have been part of your successful stay. We hope to welcome you time and again for many years to come. Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Iyasha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Walking distance to bars and restaurants
Aufenthalt von 1 Nacht im April 2024
Antwort von MDC am 23. Apr. 2024
Hi Iyasha,A perfect score always leaves us smiling from ear to ear and we thank you for spoiling us with your review. We look forward to providing another memorable stay when you’re next in town.Always with care,Your Hosts at Motto DC

2/10 – Ungenügend

Jessica

Aufenthalt von 1 Nacht im April 2024
Antwort von MDC am 25. Apr. 2024
Hi Jessica,It was a pleasure to welcome you and yours and we thank you for taking the time to share your review. It would be a pleasure to welcome you to our convenient location and spotless accommodations for a more typical visit in the months ahead, and we eagerly await another opportunity to exceed your expectations.Always with care,Your Hosts at Motto DC

8/10 – Gut

Santana

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was nice
Aufenthalt von 2 Nächten im April 2024
Antwort von MDC am 23. Apr. 2024
Hi Santana,It was a pleasure to welcome you to the DMV and we appreciate you spreading the word about your experience. We encourage you to hurry back for a visit that truly exceeds your expectations in the months ahead, and we wish you all the best until then.Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Jamarl

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von MDC am 23. Apr. 2024
Hello Jamarl,Perfection is always the goal, and we're delighted to know that we were successful. We thank you for spreading the word and we hope to host you time and again for many years to come.Always with care,Your Hosts at Motto DC

8/10 – Gut

Waqas, Chicago

Gut: Sauberkeit und Personal & Service
The rooms were neat but too small
Aufenthalt von 2 Nächten im April 2024
Antwort von MDC am 23. Apr. 2024
Hi Waqas,It was a pleasure to serve as your host and we appreciate you taking the time to share your review. Thank you and know that we’d be delighted to see you back in the District.Always with care,Your Hosts at Motto DC

8/10 – Gut

Elvin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alittle confusing to find the parking lot
Aufenthalt von 1 Nacht im April 2024
Antwort von MDC am 23. Apr. 2024
Hello Elvin,It was a pleasure to welcome you to our convenient City Center location, and we’re thrilled to have been part of your successful stay. Here’s hoping we see you back soon!Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Michele

Aufenthalt von 1 Nacht im April 2024
Antwort von MDC am 10. Mai 2024
Hi Michele,Perfect scores always melt our hearts, and we thank you for spreading the joy. It was a pleasure to serve as your city abode and we look forward to welcoming you again in the months and years ahead.Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

susan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and comfortable. Convenient location.
Aufenthalt von 1 Nacht im April 2024
Antwort von MDC am 18. Apr. 2024
Hello Susan,It was a pleasure to welcome you to the District and we appreciate you spreading the word about your thoroughly enjoyed experience. The next time you’re craving a central place to call home in DC, know that we’re here for you.Always with care,Your Hosts at Motto DC

8/10 – Gut

jairo

Mit der Familie gereist
It has a very good location and is also very clean
Aufenthalt von 1 Nacht im April 2024
Antwort von MDC am 17. Apr. 2024
Hello Jairo,Your kind words have us smiling from ear to ear, and we’re delighted to learn of your memorable stay. We know that even with such a short distance to many museums and the National Mall you only got a taste of the wonder that is DC. We hope you will join us again soon to take another bite!Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Pedro

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von MDC am 17. Apr. 2024
Hi Pedro,Your perfect score melts our hearts, and we thank you for taking the time to pass this along. It would be a joy to welcome you for another adventure in the coming months, and we wish you all the best until then.Always with care,Your Hosts at Motto DC

8/10 – Gut

Ann, Newark

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place for a quick visit. However, it was a popular location for outdoor protests/activism which was loud. Otherwise, fine.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von MDC am 9. Apr. 2024
Hello Ann,It was a pleasure to welcome you to the DMV and we appreciate you spreading the word about your experience. It would be a joy to welcome you for another adventure in the coming months, and we wish you all the best until then.Always with care,Your Hosts at Motto DC

6/10 – Okay

Lazara

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Great location with quick and easy access to the metro and local buses (for access to the metro that serves Union Station and National Mall). We liked that the hotel had water stations and a rooftop bar. We dropped something on the floor and saw that under the air conditioner unit, it was filthy and saw a loose used ear plug. Finally, something that was mentioned on arrival was that Motto was a "micro hotel". This, as far as I recall, was not mentioned in the hotel description. It's fine that the room was small but it could have been made clearer before the booking.
Aufenthalt von 3 Nächten im März 2024
Antwort von MDC am 9. Apr. 2024
Hi Lazara,We were glad to have you with us and happy to share our amazing location which you clearly enjoyed! While we understand that our travel-ready rooms don't suit the preferences of every guest, and we are unfortunately unable to control how information is displayed on third-party sites, we take great pride in the clarity with which we describe our accommodations. We thank you once more for your feedback and we look forward to shining even brighter the next time we welcome you to DC.Always with care,Your Hosts at Motto DC

10/10 – Hervorragend

Brenda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Small room, but overall very convenient hotel to stay in. The metro is right across the street and you can take it anywhere to get to all the monuments! There’s also a lot of great places to eat 😊!
Aufenthalt von 4 Nächten im März 2024
Antwort von MDC am 9. Apr. 2024
Hi Brenda,A perfect score always leaves us smiling from ear to ear and we thank you for spoiling us with your review. We know that even with such a short distance to many museums and the National Mall you only got a taste of the wonder that is DC. We hope you will join us again soon to take another bite!Always with care,Your Hosts at Motto DC

2/10 – Ungenügend

Jessica

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
If I could give a place zero stars, I would First of all I was told parking was nearby and that I get at least half of the money back once I brought the ticket. I parked around 10 PM and left around 10 AM and it was almost $70 and it is at least a half a mile from the hotel. I brought the receipt to the reception because I was told the night before I would receive the money back for parking… to be told that I was supposed to bring the ticket before I paid. This was not told to me whatsoever. Check out is at 11 AM. I was told to pull up to the front so we could bring our luggage out….. I just opened my mail and received a $200 parking ticket from District of Columbia with photos of my car outside of the hotel at 11:07 AM as I was talking to the clerk getting the luggage out. Not to mention the actual room… this room is so small it’s almost laughable. A full sized adult could almost touch their feet on the wall that has a TV on it. The bathroom is 12 inches away from the bed and the only thing separating it is a sliding glass door. So make sure you are VERY familiar with who you are staying with. They have two water bottles in the room, because depending on the floor they may or may not have ice/ water machine…. However they charge you $4 for a bottle of water if you open it. We got DoorDash the night we stayed… But it was cold as the front desk never let us know it was there and the delivery person could not get to the floor our room was on without access.
Aufenthalt von 1 Nacht im März 2024
Antwort von MDC am 9. Apr. 2024
Hello Jessica,We were glad to have you with us, though, we’re sorry that we fell short of expectations. We sincerely apologize for any miscommunication regarding parking both at the beginning and end of your stay, and we hope that our phenomenal location helped to make your time with us convenient for all you had planned in DC. Welcoming you again would be our delight and we hope that possibility is something you will consider. Until then, we wish you the best in your travels.Always with care,Your Hosts at Motto DC

2/10 – Ungenügend

Rudie

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Not as expected. This is a micro hotel with limited amenities. Staff were not very hospitable, seemed bothered, not accommodating. The location was good the room was clean but other than this would not recommend staying here!
Aufenthalt von 1 Nacht im März 2024
Antwort von MDC am 8. Apr. 2024
Hello Rudie,We appreciate you taking the time to share your review though we are disheartened to learn that we fell short in providing the treasured moments we are known to provide. It's wonderful to know that our location proved to be convenient, but we apologize for any inconsistency in our team's typically sparkling hospitality. Welcoming you again would be our delight and we hope that possibility is something you will consider. Until then, we wish you the best in your travels. Always with care,Your Hosts at Motto DC