Dear Ivan, due to pandemic reasons all private rooms are cleaned less often then we would like, however if mentioned to the reception, we would have passed on to our celanign staff. Regarding the window problem, this could have been also resolved quickly as it just takes an unlocking of the window for it to be possible to open and close it without an issue. We are sad to hear that your expierience wasn't as good as you would have like and that none of these problems were mentioned to our staff at any point during your stay with us. We do mention our 24/7 reception and to come by with any concerns. We hope that in case you decide to stay with us in the future, you feel more free to let us know when something is not to your liking. We are glad however that you liked the breakfast served at the bar and you enjoyed our location.

Thank you so much for sharing your opinion with us. We are more than happy to hear that you liked our hostel. We would love to host you once again. We wish you a sunny day, Reception

Thanks very much for your review! We would be happy to host you again for another great experience in Warsaw! Cheers!

Dear Nenad,Thank you for taking the time to leave us a perfect 5 out of 5 rating on Expedia. We are thrilled to hear that you had such a positive experience at Safestay Warsaw Old Town.Your feedback is greatly appreciated, and it motivates our team to continue delivering excellent service and hospitality. If there is anything specific you enjoyed or any suggestions you have for us, we would love to hear more.We look forward to welcoming you back in the future. Should you need any assistance or have any questions, please feel free to reach out to us.Best regards,

Dear Kamil, we're glad we could serve your stay. Hope to see you again ;)

Hi Weronika, we are glad you enjoyed your stay. We hope that we'll meet You again. ;) Have a nice day,

Dear Natalia, thank you very much for your review. Hope to see you again. ;)

Hello Javier Enrique,Thank you for the outstanding 5 out of 5 rating on Expedia! We are thrilled to hear that you had a positive experience at Safestay Warsaw Old Town. If there's anything specific you enjoyed or any suggestions you may have, please feel free to share. We look forward to hosting you again in the future!Best regards,

Hello Tymmi,Thank you for the excellent 5 out of 5 rating on Orbitz! We appreciate your positive feedback. If there's anything specific you'd like to share about your experience at Safestay Warsaw Old Town or if you have any suggestions, feel free to let us know. We look forward to welcoming you back on your next visit!Best regards,

Szanowna Pani Grażyno, nigdy nie była Pani gościem naszego hotelu - skąd taka opinia? Bardzo nam przykro.

Dear Maryna, thank you for high score. Have a nice day ;)

Dear Wilfrid, Thank you so much for leaving your review. We are happy to hear that you found everything to be good and that you will want to stay with us in the future again :)

Thank you for your review. We are happy that you enjoyed your stay with us and hope that in the future you will stay with us again.

Dear Jue, thank you for your review and comment. We are sad to hear that the photos of our dorms didn't provide enough context about the bed sizes, but we are glad that besides this you found everyhting else to be good.

Dear Yurim, thank youfor your positive review. We are glad that you enjoyed your stay with us and do hope that in the future you stay with us again.

Dear Sojung, we are grateful for such a kind feedback. Our team is really keen on making our guests feel very comfortable in SafeStay. We will be happy to host you again!

We'd like to show our thanks for your honest review; We appreciate every detail you mentioned, especially regarding our staff; we can guarantee you that it was a pleasure for us. We hope that we can host you once again in the near future.

We would love to thank you for your honest review, we appreciate every detail you mentioned, especially about our Staff- We can assure you that it was a pleasure for us. Please come back to us as soon as possible ;). We wish you a great day.

Thank you for giving us a 10 out of 10, we truly apreciate it :). We are glad that you had a nice stay with us. We hope that we can host you once again in the near future.

Good evening, Thank you for sharing your opinion with us. We are happy that overall your stay with us was fine. We apologise for the noise, sometimes we cannot control each floor - in case of any issues that ocurr during guest's stay - they can always be reported to the reception. However, we still hope that we can host you again in the near future :).

Hello Karl,Thank you for your feedback and the 4 out of 5 rating on Expedia! We appreciate you taking the time to share your thoughts about your stay at Safestay Warsaw Old Town. If there are any specific areas where we can improve or if you have any suggestions, please feel free to let us know. We value your input and hope to welcome you back for an even better experience in the future!Best regards,

Bardzo dziękujemy za perfekcyjną notę,cieszymy się że zapewniliśmy Pani udany pobyt w naszym hostelu. Polecamy się na przyszłość i zapraszamy do nas jak najszybciej,pozdrawiamy :)

Thank You for the stellar review,glad to hear that you enjoyed your time with us. See you soon and all the best.

We are very sorry about the misunderstanding,hopefully it didn't spoil the rest of your experience at our hostel. Looking forward to seeing you again :)

Thank you for giving us 10 out of 10 points! That is very nice, we are glad that you enjoyed your stay at our hostel. :)

Dziękujemy za wymienienie tylu aspektów w komenatrzu. Bardzo cieszymy się, że lokalizacja i śniadania wypadły na plus. Personel chodzi zawsze uśmiechnięty właśnie dzięki takim miłym słowom! Mamy nadzieję, że do zobaczenia wkrótce :).

Thank you for a 10 out of 10 opinion :). We are happy that you enjoyed your stay.

Dziękujemy za podzielenie się z nami opinią. Cieszymy się, że ogółem wszystko było dobrze. Prosimy wybaczyć hałas - nie mamy wpływu na zachowanie wszystkich gości, jednak jeśli wystąpi podobna sytuacja, prosimy o poinformowanie recepcji - wtedy będziemy mogli pomóc jak należy. :)

Thank you for such a wonderful description then. We are happy to hear that you found our hostel a good choice for your trip. We hope that the aspects you mentioned above will make you stay at Safestay once again. Have a wonderful and sunny day :), Reception

Thank you so much for your opinion. We are more than glad to host you once again! The staff is always there to help you with whatever you need :). Have a nice day, Reception

Dziękujemy za wystawienie tak pozytywnego komentarza. Cieszymy się, że nie tylko lokalizacja wyszła na plus, ale że także recepcja Pańśkim okiem sprawdziła się fenomenalnie. Uśmiechamy się właśnie dzięki takim komentarzom. Śniadanka smakowały oraz grzaniec został wypity - to musi oznaczać dobry pobyt! Mamy więc nadzieję, że przy kolejnej wizycie w stolicy, ponownie będziemy mogli Państwa gościć. Życzymy miłego dnia, Recepcja

Thank you for such a high rating. We are glad that you liked our place and we would be more than happy to host you again. Best regards, Reception

Bardzo dziękujemy za przychylną recenzję,podoba nam się kiedy nasi goście wyjeżdżają z naszego hostelu zadowoleni. Niestety ograniczona ilość śniadań jest spowodowana brakiem możliwości oferowania szwedzkiego stołu ze względu na pandemię ale z niecierpliwością czekamy na chwilę,w której śniadania te będą mogły powrócić. Dziękujemy za pobyt u nas i zapraszamy ponownie, Mateusz Safestay

Thank you for the kind words Monika,we really appreciate it when our guests leave our hostel satisfied. We are happy to hear that you found everything satisfactory and we hope to see you the next time you decide to visit Warsaw. All the best, Mateusz Safestay

Bardzo dziękujemy za te miłe słowa pani Anno,naszym celem jest tworzenie takiej atmosfery za którą nasi goście tęsknia i chętnie przybywają znowu do naszego hostelu. Tęsknimy i liczymy na to że szybko nas pani znowu odwiedzi :) Pozdrawiam,Mateusz Safestay

Dear Michael, thank You for Your feedback! We are doing our best to ensure the best experience for our guests. You are welcome back to Safestay Warsaw! Kind regards and stay healthy - Dima Khanenko, receptionist