Außenbereich

Bewertungen von Hampton Inn & Suites by Hilton Walla Walla

2.5 out of 5
Hampton Inn & Suites by Hilton Walla Walla
1531 Kelley Place, Walla Walla, WA

Bewertungen

9,0

Wunderbar

591 von insgesamt 948 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
260 von insgesamt 948 Gästebewertungen haben eine Bewertung von 8 - Gut" "
58 von insgesamt 948 Gästebewertungen haben eine Bewertung von 6 - Okay" "
28 von insgesamt 948 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 948 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

9,0/10

Ausstattung

9,2/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Rick

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dylan am 16. Mai 2024
Thank you for your feedback it is much appreciated, we hope to see you again soon!

10/10 – Hervorragend

Blake

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were friendly and helpful, breakfast was done well with a number of items prepared fresh. Grab and go snack bags in the lobby were great for taking with us as we explored the city. Our room had plenty of space to relax and spread out. Unfortunate that the fitness center was not available during our stay, but we were notified of that ahead of time. Short drive to stores and restaurants.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dylan am 6. Mai 2024
We appreciate the great feedback Blake, thank you! We are glad you enjoyed your stay with us and we look forward to seeing you again in the future!

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent Stay
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dylan am 6. Mai 2024
We appreciate your feedback John, thank you. We are glad you enjoyed your stay with us and we look forward to seeing you again in the future!

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Dylan am 6. Mai 2024
We appreciate your feedback, thank you. We are glad you enjoyed your stay with us and we look forward to seeing you again in the future!

10/10 – Hervorragend

Leah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Dylan am 29. Apr. 2024
Thank you for your feedback, it is much appreciated. We are glad you enjoyed your stay and we look forward to seeing you again in the future!

10/10 – Hervorragend

Steve

Gut: Sauberkeit und Ausstattung
Very posh very clean and the breakfast was excellent
Aufenthalt von 1 Nacht im April 2024
Antwort von Dylan am 28. Apr. 2024
Fantastic that's what we like to hear, thank you for the feedback. We are glad you enjoyed your stay and we look forward to seeing you again in the future Steve!

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Dylan am 26. Apr. 2024
Thank you for your feedback it is much appreciated. Thank you for staying with us and we look forward to seeing you again in the future.

10/10 – Hervorragend

Tricia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No comment
Aufenthalt von 1 Nacht im April 2024
Antwort von Dylan am 25. Apr. 2024
Thank you for your feedback it is much appreciated. We are glad you enjoyed your stay and we look forward to seeing you again in the future!

10/10 – Hervorragend

Diana

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great room great staff. Charger on night stand did not work. Breakfast was good just the basics.
Aufenthalt von 2 Nächten im April 2024
Antwort von Dylan am 25. Apr. 2024
Thank you for your feedback it is much appreciated. We are glad you enjoyed your stay and we look forward to seeing you again in the future!

8/10 – Gut

Erin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Dylan am 25. Apr. 2024
Thank you for your feedback it is much appreciated. We are glad you enjoyed your stay and we look forward to seeing you again in the future!

10/10 – Hervorragend

Ann

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The place is clean, the continental breakfast has lots of varieties and has vegetarian options, the staffs are friendly with excellent customer service.
Aufenthalt von 2 Nächten im April 2024
Antwort von Dylan am 25. Apr. 2024
Thank you for your feedback it is much appreciated. We are glad you enjoyed your stay and we look forward to seeing you again in the future!

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Dylan am 15. Apr. 2024
Thank you for your feedback Andrew. We are glad you enjoyed your stay with us, we look forward to seeing you again in the future!

10/10 – Hervorragend

Susan

Aufenthalt von 1 Nacht im April 2024
Antwort von Dylan am 28. Apr. 2024
Thank you for your feedback, we are glad you enjoyed your stay with us! We look forward to seeing you again in the future Susan.

10/10 – Hervorragend

Kimberly A.

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was comfortable and quiet.
Aufenthalt von 1 Nacht im April 2024
Antwort von Dylan am 8. Apr. 2024
Thank you for your feedback Kimberly, we are glad you enjoyed your stay! We look forward to seeing you again in the future.

10/10 – Hervorragend

Stephen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All around friendly staff, fun places nearby to visit, and great quality of rooms and facilities.
Aufenthalt von 2 Nächten im März 2024
Antwort von Dylan am 1. Apr. 2024
Thanks for your feedback, we are glad you enjoyed your stay with us Stephen! We look forward to seeing you again in the future.

10/10 – Hervorragend

Sarah

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly staff and close to downtown.
Aufenthalt von 1 Nacht im März 2024
Antwort von Dylan am 1. Apr. 2024
We are glad you had a great stay Sarah, thank you for the feedback! We look forward to seeing you again!

10/10 – Hervorragend

Devin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Dylan am 1. Apr. 2024
We thank you for your feedback Devin! We are glad you had a great stay and we look forward to seeing you again in the future, thank you!

8/10 – Gut

Kevin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Dylan am 29. März 2024
We are glad to hear you enjoyed your stay Kevin, we look forward to seeing you again in the future!

2/10 – Ungenügend

Joseph, Larkspur

Aufenthalt von 1 Nacht im März 2024
Antwort von Eleanor, GM am 29. März 2024
Thank you so much for the honest feedback. We’re so sorry our service was not up to par our usual expectations. If you could please share why this experience was terrible. This is certainly uncharacteristic of our hotel and staff. We are always looking for ways to improve and we will ensure we use this information to enhance the guest experience.

10/10 – Hervorragend

Ryan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
very good
Aufenthalt von 1 Nacht im März 2024
Antwort von Dylan am 28. März 2024
Thank you for your feedback, we look forward to seeing you again in the future Ryan!

10/10 – Hervorragend

Trudi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ease of check in, variety of choices for breakfast.
Aufenthalt von 3 Nächten im März 2024
Antwort von Dylan am 28. März 2024
Thanks for the great feedback Trudi! Thanks for staying with us and we look forward to seeing you again.

8/10 – Gut

Richard

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im März 2024
Antwort von Dylan am 28. März 2024
Thank you for the feedback, we look forward to seeing you again in the future Richard!

8/10 – Gut

ugur

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Noisy
Aufenthalt von 2 Nächten im März 2024
Antwort von Dylan am 21. März 2024
We apologize for the inconvenience with your stay Ugur! Please, if there are any complaints regarding noise at night in the future reach out to the front desk and we will be more than happy to help resolve the issue for you. We appreciate your feedback and hope to see you again in the future!

8/10 – Gut

Desiree

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was helpful, room very clean and it was convenient to our event. It was also very close to food businesses.
Aufenthalt von 2 Nächten im März 2024
Antwort von Dylan am 21. März 2024
We appreciate your feedback Desiree, thank you for staying with us and we look forward to seeing you again in the future!

2/10 – Ungenügend

Elia

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Eleanor, GM am 5. März 2024
Thank you for reviewing the property. Can you please elaborate on what made the stay a 1? We would love the feedback and try to make the next stay better. Please kindly respond to Eleanor Specht at eleanor.specht@ignitehotels.com

6/10 – Okay

Jeffrey

Geschäftlich gereist
I understand that hotels want to be open during renovations, but I guess they should discount rates if that’s the case. The guest room I was given a key to hasn’t been cleaned, so it strewn with take out containers and used linens. I dragged my bags back down to the lobby to see if I could get a room that had been cleaned. I told the pleasant person on duty that my only requirement was quiet, since I would be switching to a day-sleeping schedule during my stay. She put me in a room on a floor that was being renovated, so I awoke to power tools and loud banging nice and early. I asked for a third room, and this time scored a room that required, in order to take a shower (at any time of day) running the hot water in the sink for, seriously, 15 to 20 minutes beforehand (no exaggeration here), and then running the shower itself for about 5 full minutes to get some hot water. This was described as completely normal for the suites (so I was paying a little more for this feature). By the time I left, the lobby was being painted, and I figured on my next visit I’d probably stay somewhere else. I know that many hospitality businesses are struggling to maintain adequate staff, but it was unsettling how often the front desk was unmanned and had no bell to ring.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Eleanor, GM am 22. Feb. 2024
Thank you for taking the time to write a review.We strive for every guest to have an exceptional experience at our hotel. We have fallen short of this experience with you and your family. We are currently working with our team in maintenance and housekeeping to rectify all issues you have addressed. We were under the understanding that bathroom doors were being switch out and that it would be very seamless, which to my dismay was not the case. I was the one that moved you to the 3rd floor for a quiet room. It is not normal to have to ask you to run the water, however when rooms are not occupied for a time being, hot water does need to be ran in a sink to plumb the lines. In a normal situation, we would have done this prior to arrival so no one knows. I do apologize that you felt it was ok from me to allow this. It was not, I simply was trying to get you what you needed fast. Since, we have fallen short please accept our sincerest apologies for all inconveniences that were caused. We hope that you considered using the Hampton Inn and Suites in Walla Walla again for your travel needs.

10/10 – Hervorragend

Hao Duong

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Dylan am 16. Feb. 2024
Thank you for your feedback Hao, we appreciate it. Thank you for choosing the Hampton and we look forward to seeing you again in the future!

10/10 – Hervorragend

GWENN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful hotel, great staff, great breakfast. Super clean, lovely stay! Will stay again. Became a Hampton/Hilton rewards member because we liked it so much!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Dylan am 15. Feb. 2024
Wonderful, that's what we love to hear! We are so glad you had a great time and we look forward to seeing you again in the future Gwenn!

10/10 – Hervorragend

Terri

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Dylan am 12. Feb. 2024
Thank you for your feedback, we are glad you had a great time and we look forward to seeing you again in the future!

10/10 – Hervorragend

Mike

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place friendly staff
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Dylan am 2. Feb. 2024
Thank you for your feedback Mike, thank you. We are glad you enjoyed your stay, we look forward to seeing you again in the future!

8/10 – Gut

Allen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well maintained facility
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Dylan am 22. Jan. 2024
Thank you for your feedback Allen, we appreciate it! We look forward to seeing you again in the future, thank you for choosing Hilton!

8/10 – Gut

Ciarra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely room which was very accessible. But, the wall unit for heating was very loud when it came on. Only area of improvement.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Dylan am 15. Jan. 2024
We are happy to hear you enjoyed your room, but we apologize for the inconvenience with our heating unit! We ran into a few issues when we had the sudden weather drop and we are working on resolving the issue. Thank you for your feedback, we look forward to seeing you in the future!

8/10 – Gut

Eric

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was clean and the breakfast was good
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Dylan am 14. Jan. 2024
Thank you for your feedback Eric, we appreciate it. We are happy you enjoyed your stay and we look forward to seeing you again in the future!

8/10 – Gut

Lois, ELLENSBURG

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Dylan am 30. Dez. 2023
We appreciate your feedback! Thank you for choosing the Hampton and we hope to see you again in the future!

10/10 – Hervorragend

Scott

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ally am 27. Dez. 2023
Thanks for the review! Hope to see you again soon. Have a great rest for your day, and safe travels!

8/10 – Gut

Lorrayne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Ally am 27. Dez. 2023
Thanks for the review! Hope you had a Merry Christmas. We will see you next time you visit!

10/10 – Hervorragend

Melissa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great breakfast
Antwort von Dylan am 9. Feb. 2024
Thank you very much we are glad you enjoyed it. Thank you for your feedback and we look forward to seeing you again in the future!

10/10 – Hervorragend

David, Great Falls

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and comfortable. Nice breakfast.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Dylan am 18. Dez. 2023
Wonderful to hear you enjoyed your stay! Thanks for staying with us and we look forward to seeing you again in the future!

8/10 – Gut

amarjit

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Dylan am 15. Dez. 2023
We are glad you had a good stay with us, thank you for your feedback and we hope to see you again in the future!

10/10 – Hervorragend

Jani

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel rooms are beautiful and spacious. The front desk lady was friendly and made sure my needs were met. Thank you!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Dylan am 11. Dez. 2023
Great to hear your stay met all of your needs! Thank you for choosing us and we hope to see you again in the future!

8/10 – Gut

Davis

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Dylan am 11. Dez. 2023
Thank you for your feedback Davis, we hope to see you again in the future!

8/10 – Gut

Craig

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Dylan am 7. Dez. 2023
Thank you for your feedback. We are glad you had a great stay and we hope to see you again in the future!

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good indeed
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Dylan am 7. Dez. 2023
Wonderful to hear, thank you for your feedback! We hope to see you again in the future William!

10/10 – Hervorragend

Trudi

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All of the staff was welcoming. It is so enjoyable to stay in a facility that is clean and in great condition.
Aufenthalt von 3 Nächten im November 2023
Antwort von Dylan am 4. Dez. 2023
Wonderful to hear about your good experience, thank you for your feedback. Thank you for choosing the Hampton and we look forward to seeing you again in the future!

8/10 – Gut

Raymond

Aufenthalt von 2 Nächten im November 2023
Antwort von Dylan am 18. Dez. 2023
Thank you for your feedback Raymond! Thank you for staying with us and we look forward to seeing you again in the future.

10/10 – Hervorragend

Gae

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent customer service. We had to check out early and they made a sack breakfast for us. We found them very accommodating.
Aufenthalt von 1 Nacht im November 2023
Antwort von Dylan am 4. Dez. 2023
Thank you for your feedback, we are happy to have you stay here at the Hampton and we look forward to seeing you again in the future!

10/10 – Hervorragend

Katie

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a wonderful stay over Thanksgiving, visiting family. Thank you to the staff for making it such a nice time!
Aufenthalt von 2 Nächten im November 2023
Antwort von Dylan am 4. Dez. 2023
Great to hear you had a great stay, thank you for choosing Hampton and we look forward to seeing you again in the future!

10/10 – Hervorragend

Ernest

Aufenthalt von 2 Nächten im November 2023
Antwort von Ally am 21. Nov. 2023
Thanks for the review! We are glad you had such great stay! Hope to see you again soon!

10/10 – Hervorragend

Miya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My stay was great!
Aufenthalt von 2 Nächten im November 2023
Antwort von Ally am 19. Nov. 2023
Thanks for the review! I'm so glad you had an amazing stay. We hope you come back and visit real soon. Until then safe travels!

10/10 – Hervorragend

Joshua

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Dylan and Joe the night auditor both were incredibly helpful and friendly. Clean facility. Very nice stay.
Aufenthalt von 1 Nacht im November 2023
Antwort von Ally am 19. Nov. 2023
Thanks for the review! I'm glad you found our front desk so friendly, and we hope to see you again real soon. Until then safe travels!