Aloha Tobias, We appreciate you taking the time to leave us a review. We are saddened to hear that you did not find all of our facilities up to your standards. We are making upgrades to the hostel every day to better the experience of our guests. In addition, our team is incredibly passionate about providing the best possible guest experience. We hope that you consider checking us out again on your next trip to Maui! We would love the opportunity to enhance your experience while staying at Howzit Hostels. Mahalo,ZacGeneral ManagerHowzit Hostels

Mahalo for taking your time to write this review! We’re stoked to hear you had such a great experience with us, and we hope to see you again in the future!

Aloha Jean! Thank you for your amazing feedback! We're stoked you enjoyed our location, value, and the hospitality from our team, as well as the cleanliness of our bathrooms. We apologize for any inconvenience caused by a noisy A/C unit in your room, and we'll be sure to look into your room and address this promptly with our maintenance team. Thank you for bringing this to our attention and for your valuable feedback. We look forward to the opportunity to host you again for more memorable experiences with us in Hawaii!Mahalo!WillGeneral Manager Howzit Hostels

Aloha Dawn!Thanks for sharing your thoughts with us! We're stoked you enjoyed our awesome downstairs common area. Sorry to hear that the parking options didn't quite hit the mark for you. We'll definitely take a look at how we can improve in that area. Your feedback means a lot to us as we strive to make every aspect of your stay top-notch. To start, we have a small parking lot located behind our hostel that operates on a first come first serve basis. If there are spots available at check-in feel free to purchase a spot for 10 a night. If there are no spots available please know that you are more than welcome to use that lot while unloading your luggage and getting situated at the hostel! For other options, there is ample free street parking located all around our hostel! In the future, please don't hesitate to stop by our front desk reception which is open 24/7 with any parking questions or concerns you may have. Our team is always ready and willing to point guests in the right direction for the easiest parking options in the area. Most nearby parking is 2-hour parking monitored only between 8am-6pm. That means, after 6pm you can leave your car parked all night without limitation.Hope to see you again soon for more good times here on Maui or Big Island!Mahalo!WillGeneral ManagerHowzit Hostels

Aloha Dawn!Thank you for sharing your experience with us! We're glad to hear that our receptionist left a positive impression and that you found our bathrooms to be well cleaned.We're sorry to hear about the issues you encountered with the AC and the noise from outside traffic. Your comfort is super important to us, so we've already had our maintenance team address the AC to ensure it's now working properly. Thank you for bringing this issue to our attention, and our apologies for any inconvenience this may have caused during your stay. Regarding the lack of restaurants in the area, we totally get where you're coming from. While it can be a bit challenging to find the best local eats, we're always here to offer recommendations and help make your stay as enjoyable as possible. We have recently put together an awesome list of all of the local restaurants and hidden gems here in Wailuku! Next time you're in the area, please don't hesitate to swing by the front desk if you need any recommendations at all. We're here to help!Mahalo for your feedback, and we hope to welcome you back soon for a smoother, more relaxing stay.Warm regards,WillGeneral ManagerHowzit Hostels

Aloha Nathan!Thank you so much for sharing your awesome experience with us! We're stoked to hear that you found our staff was helpful and friendly.We're thrilled to announce that we've recently completed all maintenance on our bathrooms and are now running at full capacity with our 8 full bathrooms and showers, along with 2 newly updated female-only full bathrooms and showers, and 2 half-bathrooms in our common area lobby downstairs.We totally get that parking can be a bit tricky, but we're glad to hear that it wasn't a big deal for you. And hey, if you don't have a vehicle, it's a total non-issue!Thanks again for the awesome review, and we can't wait to welcome you back for another fantastic stay!Mahalo,WillGeneral ManagerHowzit Hostels

Aloha Carolyn!Thanks a bunch for sharing your feedback with us! We're thrilled to hear that our staff made your stay great and that you had a positive overall experience.We totally understand your concerns about the price and the availability of bathrooms. We're constantly striving to balance affordability with providing a top-notch experience, so your input is super valuable to us.We're excited to announce that we've recently completed all maintenance on our bathrooms and are now running at full capacity with 8 full bathrooms and showers, along with 2 new updated female-only full bathrooms and showers, and 2 half-bathrooms in our downstairs common area/lobby. We hope update this makes your future stays even more comfortable and convenient!Thanks again for your feedback, and we can't wait to welcome you back soon for an even better stay!Mahalo,WillGeneral ManagerHowzit Hostels

Aloha Angelika,After our countless interactions during your stay, I am very sorry to hear your experience was anything short of incredible. We are bummed to hear that we missed the mark in providing the welcoming and accommodating atmosphere that we are known for, as referenced in many of our reviews. I understand that we had to move some things around to ensure that your room would be on the lower floor prior to you checking-in and I apologize for any inconvenience while we sorted this request out. Your feedback is truly valuable to us as we continuously work to improve and provide an unparalleled guest experience here at Howzit Hostels. Thanks again for your feedback. Mahalo!WillGeneral ManagerHowzit Hostels

Aloha Alexandra,Thank you for sharing your feedback with us. We're delighted that you enjoyed our delicious complimentary chocolate chip pancakes and experienced our kind staff. However, we regret to hear about the challenges you faced regarding the room setup and hot water availability during your stay.With regard to the hot water issue, we apologize for any inconvenience this caused during your stay. We're stoked to announce that we've recently installed brand new solar-powered hot water heaters and have fine tuned the temperature settings to ensure all of our guests now enjoy hot and comfortable showers. Thank you for bringing this to our attention.Additionally, we've revised our check-in procedure to ensure all guests are up to speed on the important components of the hostel. Additionally, our dedicated staff is available 24/7 to assist with any questions or concerns you may have.Your comfort and satisfaction are our top priorities, and we apologize for any inconvenience you experienced. We appreciate your valuable feedback and hope to welcome you back for an improved stay in the future.Mahalo!WillGeneral ManagerHowzit Hostels

Aloha Jane! Thank you so much for leaving us a review. We are glad to hear you enjoyed your stay and hope to see you again in the future!Mahalo, LarissaGuest Experience SupervisorHowzit Hostels

William,We are so glad you found our hostel to be of a good value. We appreciate your review and hope to see you again on Maui soon!Mahalo, LarissaGuest Experience SupervisorHowzit Hostels

Dominic,Thanks for leaving us a review! We love our staff here and glad you felt the same. Thanks for coming out and being a part of the fun. We hope to see you on Maui again soon.Mahalo,LarissaGuest Experience Supervisor

Douglas,Thank you for taking the time to write us a review! We are so glad you enjoyed your stay with us. We have officially opened up our new lobby space and we hope you come back to enjoy it soon. Thank you for your patience and understanding as we were remodeling - we can't wait to see what you think of it!Mahalo,LarissaGuest Experience SupervisorHowzit Hostels

Dominic,We can't wait to see you back on Maui again! Thanks for leaving us a review. So glad you had a good stay with us and stoked to do it again soon!Mahalo,LarissaGuest Experience SupervisorMahalo,LarissaGuest Experience Supervisor