Grill-/Picknickplatz

Bewertungen von Sentrim Tsavo Lodge

3.5 out of 5
Sentrim Tsavo Lodge
11km from Voi Gate, Tsavo East National Park, Voi

Bewertungen

6,0
1 von insgesamt 3 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
0 von insgesamt 3 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 3 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 3 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 3 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,8/10

Sauberkeit

7,4/10

Personal & Service

4,8/10

Ausstattung

5,4/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Alexander, Nairobi

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
A lodge at a nice location that has seen better times. Rooms are rather spartanisch, but clean. The lunch/dinner area certainly could do with some make-up. The food was OK, lacked a bit of creativity. Overall, it is possible to find better places for a similar price.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von MN am 14. Mai 2024
Thank you for sharing your feedback regarding your recent stay at our lodge. We appreciate your honest assessment of our facilities and services.We apologize for any disappointment caused by the condition of our rooms and dining area. Your comments about the rooms being rather spartan but clean, as well as the need for improvements in our lunch/dinner area, have been noted. We are actively working on enhancing the overall ambiance and comfort of our lodge to better meet the expectations of our guests.Regarding the food, we regret that it did not fully meet your expectations in terms of creativity. We are constantly refining our menu offerings to provide a more diverse and satisfying culinary experience for our guests.Your feedback is valuable to us, and we will use it to make necessary improvements. We understand that you may have other options available, but we hope to have the opportunity to welcome you back and exceed your expectations in the future.

2/10 – Ungenügend

Christine

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Affreux. Des baraquements à la limite de la salubrité, la nourriture est celle d'une mauvaise cantine
Aufenthalt von 1 Nacht im Februar 2024
Antwort von MN am 14. Mai 2024
Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience or dissatisfaction you may have encountered during your recent visit. Your feedback is incredibly valuable to us as we strive to improve our services.

10/10 – Hervorragend

Jeffrey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a great location in the park with friendly helpful staff. It was hot sleeping in the tents during our visit though-the fan provid ed wasnt enough to keep the air moving
Aufenthalt von 2 Nächten im Januar 2024
Antwort von MN am 14. Mai 2024
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our location within the park and found our staff to be friendly and helpful.We apologize for any discomfort you experienced due to the heat in the tents during your visit. Your feedback regarding the fan not being sufficient to keep the air moving is valuable to us, and we will take steps to address this issue to ensure a more comfortable stay for our guests, especially during warmer periods.Your feedback helps us improve, and we look forward to welcoming you back for a more enjoyable experience in the future.