Dear Pierre, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very sorry about your experience during your stay, we appreciate the feedback and will work on further improvement in our customer service.We are very sad our rich and varied buffet breakfast didn't live up to your standards, we have shared your comment with the department involved in order to keep improving our 5-star service.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here in order to have a wonderful experience and have the opportunity to enjoy the hotel to keep nice memory of your stay.Best regards,F. ChironnaGeneral manager

Dear Eylem, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Eugen, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. We are very sorry you weren't fully satisfied with the housekeeping service. We have shared your comment with the department involved in order to keep improving our 5-star service. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Christian, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Alexander, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. What makes us the happiest is your note about the reception staff, kindness and professionalism are our trademarks and we do our very best to make sure that our guests have an unforgettable NH Collection experience.We are instead very sorry for the issues described with the cleanliness and the breakfast service. What you described, truly doesn't represent our usual 5-star service.We have shared your comments with our Housekeeping and Food and Beverage team in order for such instances not to be repeated. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Armin, thank you for choosing NH Collection Palazzo Verona for your stay in our city and for taking the time to give us this wonderful review.We are very happy that you appreciated the timeless and minimalist design of our hotel. Our Palace is indeed a splendid example of the connection between hostory and modernity. What absolutely makes us the happiest is your note about the wonderful service offered by our staff, in particular our doorman; we work hard every day to ensure the best possible experience for our guests. Words like yours fill us with pride!We are sorry about the pigeons and will take duly note of your remark. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Michael, Thank you for sharing with us your experience at NH Collection Palazzo Verona. We are very happy you agree with us in saying that the position of our hotel is truly strategic, we truly are in the very heart of Verona. The perfect starting point to go on a stroll and explore the ancient beauty of the city. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide! Best regards, F. Chironna General Manager

Dear Kurt, Thank you so much for choosing NH Collection Palazzo Verona and for the score you have kindly recognized us. We hope to welcome you back soon for a new experience with NH Collection Palazzo Verona. Best regards, F. Chironna General Manager

Dear Tenzin Nima, Thank you for taking the time to write a feedback about your stay at NH Collection Palazzo Verona! We are happy that you liked our location in the heart of Verona, it’s perfect to explore the city in all its ancient beauty. We are very proud to know that the NH Collection staff has been sweet and competent, we love our work and words like these give us real pleasure and motivate us even more. We hope to welcome you back soon for a new experience with NH Collection Palazzo Verona. Best regards, F. Chironna General Manager

Dear Santiral, thank you for choosing our hotel for your stay in Verona and for sharing your Experience with us. I am so happy that you enjoyed every aspect of our brand new hotel. We hope to have you back with us soon at the NH Collection Palazzo Verona for another NH Collection Experience! Best regards,

Dear Peter, On behalf of all the NH Collection Palazzo Verona team, I would like to thank you for choosing our hotel and sharing with us your feedback. We are glad that you enjoyed your time here and gave the maximum points to our brand new hotel, we will keep working hard for your next Experience signed NH Collection. We are looking forward to welcoming back in the near future! Best regards,

Liebe Yumiko, im Namen des gesamten Teams des NH Collection Palazzo Verona möchte ich Ihnen dafür danken, dass Sie sich für unser Hotel entschieden und uns Ihr Feedback mitgeteilt haben. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben und unserem brandneuen Hotel die maximale Punktzahl gegeben haben. Wir werden weiterhin hart daran arbeiten, dass Sie Ihre nächste Erfahrung mit NH Collection machen. Wir freuen uns darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

Dear Guest, thank you for choosing our hotel for your stay at NH Collecttion Palazzo Verona and for sharing your Experience with us. I am really happy that you appreciated the central location of our hotel, perfect to visit the city attractions or to go to the Arena. The windows on the third floor cannot be opened due to safety issues dictated by very strict regulations, but I thank you very much for your suggestions on how to organise the space in the bathroom to improve every day, because the contribution of our Guests is very important. We hope to have you back with us soon at the NH Collection Palazzo Verona for a new NH Collection Experience! Cordial greetings

Dear Guest, Thank you for choosing NH Collection Palazzo Verona for your stay in this beautiful city. We are very pleased to hear that you enjoyed our hotel and the service provided. As a new opening, all rooms have been renovated and even our mattresses are brand new, we are sorry that they were not to your liking and we thank you for noticing how our staff tried to find a suitable solution for your needs. We hope to have the opportunity to welcome you back soon, we look forward to welcoming you back for an unforgettable Collection experience! Best regards

Sehr geehrter Herr Stefan, vielen Dank, dass Sie unser Hotel für Ihren Aufenthalt im NH Collection Palazzo Verona gewählt haben und dass Sie Ihre Erfahrung mit uns teilen. Ich bin so froh, dass Ihnen jeder Aspekt unseres brandneuen Hotels gefallen hat und Sie unserer Anlage und unseren Mitarbeitern volle Punktzahl gegeben haben. Ich schließe mich Ihrem Dank für diese großartige Bewertung an und lade Sie ein, uns wieder zu besuchen und die mehr als 400 NH Signature Hotels auf der ganzen Welt zu entdecken. Wir hoffen, Sie bald wieder bei uns im NH Collection Palazzo Verona begrüßen zu dürfen, um ein neues NH Collection Erlebnis zu erleben! Herzliche Grüße

Gentile Marco, grazie per aver scelto il nostro hotel per il Suo soggiorno al NH Collection Palazzo Verona e per aver condiviso la sua Esperienza con noi. Sono davvero felice che abbia apprezzato ogni aspetto del nostro nuovissimo hotel e abbia dato pieni voti alla nostra struttura e al personale, che si unisce a me nel ringraziarLa per questa ottima recensione e nell’invitarLa a tornare a trovarci, così come a scoprire i più di 400 hotel firmati NH in tutto il mondo. Speriamo di riaverLa presto con noi all’NH Collection Palazzo Verona per una nuova NH Collection Experience! Un cordiale saluto

Gentile Susanna, grazie per aver scelto NH Collection Palazzo Verona! Siamo davvero felici che il Suo soggiorno sia stato di Suo gradimento e abbia deciso di condividere la Sua Esperienza con noi. La Sua opinione è fondamentale per aiutarci a migliorare ogni giorno e offrire il servizio 5 stelle che questa nuovissima struttura NH vuole garantire ai nostri Ospiti. Speriamo di riaverLa presto all’NH Collection Palazzo Verona per una nuova NH Collection Experience! Cordiali saluti,

Dear Ute, First of all, thank you for choosing NH Collection Palazzo Verona and for taking the time to review your Experience with us. We are thrilled to read that your stay was unforgettable, especially thank to our Staff at the Front Desk and at the Restaurant whose aim is to make every stay unique and extraordinary. We strive to deliver an exceptional service and we are truly glad when we manage to do so! We are also very glad to see that you enjoyed your beautiful room and the décor of it, our classic and minimal design thought also to reduce shelves and storage, but we treasure your tip and the Collection staff will be happy to offer you an alternative solution next time, or offer you some accessory holders to make your stay perfect. The whole team of the NH Collection Palazzo Verona hopes to be able to welcome you back soon here or in one of the more than 400 NH hotels worldwide! Best regards,

Dear Guest, Thank you for staying at NH Collection Palazzo Verona and for sharing such a great feedback. The satisfaction of the guest is our priority and your opinion is very important for us to improve every day. We hope to welcome you back again in the near future! Kind regards,

Dear Guest, Thank you for taking the time to write down such a great feedback about your recent Experience with us. We are delighted to see that you give a more than positive evaluation to your stay and that you consider us number one in Verona. We also agree with you on the fact that our central position is perfect for visiting the attractions of Verona yet it is very quiet as we are in the middle of the limited traffic area and walking district. We are also glad that you found comfort and quality in our brand new hotel, freshly renovated for the big opening of the first NH Collection Hotel in Verona this year. We hope to welcome you back soon to our hotel and invite you to discover to one of the more than 400 NH Hotels in the world! Best regards,

Dear Stefan, On behalf of all the staff of the NH Collection Palazzo Verona, thank you for taking the time to share your recent experience at our brand new hotel. We are proud of your excellent feedback and to have fulfilled all your expectations. We look forward to welcoming you again soon to offer you another extraordinary Collection Experience! Best regards,

Dear Guest, First of all, thank you indeed for choosing NH Collection Palazzo Verona and for sharing your experience with us! We are glad we fulfill all your requests meeting your needs and makind your stay with us extraordinary! We strive to deliver an exceptional service and we are proud when we receive feedback like yours. Our locations is indeed a must be, centrally located and a few steps away from the best attractions of the city we contribute to the historical importance of Verona showing original paintings from the 18th century and bringing to the light the romans ruins we are built on. Our Collection Brand makes the decor unique and the mix between modernity and history gives us the right character to impress our Guests. We look forward to welcoming you back soon for a new Collection experience with us! Kind Regards

Dear Marianna Montebello,Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Kathryn, Thank you for choosing NH collection Palazzo Verona for you stay in our city!We are happy to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. We agree that it’s the perfect starting point to go on a stroll and explore the city in all of its ancient beauty. We are very sorry you were disturbed by some noise from the street. We have shared your comment with our Maintenance team to improve under this aspect. Please, next time let us know so that we can come up with the best possible solution to you to ensure you a good sleep. For what concerns the temperature, please be aware that from your room you can change it up to three degrees (lower or higher) any other change can be done by the reception.We are very sad our rich and varied buffet breakfast didn't live up to your standards, we have shared your comment with the department involved in order to keep improving our 5-star service.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide! Best regards, F. Chironna General Manager

Dear Fabiana, Thank you for choosing NH collection Palazzo Verona for you stay in our city!We are happy to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. We agree that it’s the perfect starting point to go on a stroll and explore the city in all of its ancient beauty.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Mohammad, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.As fort the parking, we kindly ask you to note that we have a garage right under our hotel with limited parking spots available upon reservation. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Genc, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.Moreover, we are delighted that you enjoyed the fabulous fragrance created especially for our NH Collection chain.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Humberto, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Husien, Thank you for choosing NH collection Palazzo Verona for you stay in our city!We are very pleased that you appreciated the very central location of our hotel, just a stone's throw from Portoni Borsari. We agree that it is very strategic for exploring our wonderful Verona in all its ancient beauty.As for the bathrooms, we are sorry the design didn't live up to your expectations, but we kindly ask you to note that they were entirely renewed in 2020. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Gentile Alberto, grazie per aver scelto NH Collection Palazzo Verona!Siamo felici che l’eleganza senza tempo del nostro splendido palazzo del tredicesimo secolo le abbia rubato il cuore.Speriamo di riaverLa presto nostro Ospite qui a NH Collection Palazzo Verona o in uno degli oltre 400 NH hotel in giro per il mondo.Cordiali saluti, F. ChironnaGeneral Manager

Dear Anna, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very sorry you weren't fully satisfied with your stay at our hotel. Our aim is always that of making our guests' stay unforgettable. Should you want to contact us directly to give us more information regarding your feedback we are always at your disposal.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear David, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Bonnie, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Ricardo, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Ruben, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous design of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Burak, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Haesun, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are sorry you weren't fully satisfied with your stay. Should you want to write to us how we could improve the aspects that didn't leave you completely happy about our stay, we are at your complete disposal. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Mrs. Seung, thank you for choosing NH Collection Palazzo Verona for your stay in our beautiful city. We are very sorry you weren't fully satisfied with your stay. For what concerns the airconditioning, our hotel indeed has to comply with the municipal ordinance that states that from the 20th of October the air-conditioning system has to be switched off in favour of the heating system.Therefore unfortunately, it is impossible for us to turn on the A/C in the rooms. All we can do is turn off the heating should the room be too warm for your liking. As for the noise, we are extremely sorry, next time please let our staff know so that we can come up with the best possible solution for you. We are at your disposal 24/7.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Gentile Aldo, Grazie per il tempo speso nel dedicarci queste splendide parole riguardo la Sua esperienza a NH Collection Palazzo Verona. siamo lieti che sia rimasto pienamente soddisfatta del Suo soggiorno e che il nostro staff sia riuscito a renderlo indimenticabile.Speriamo di riaverLa presto come nostro Ospite qui a NH Collection Palazzo Verona o in uno degli oltre 400 NH hotel in giro per il mondo.Cordiali saluti, F. ChironnaGeneral Manager

Dear Anja Vibeke, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Simone, Thank you for choosing NH Collection Palazzo Verona.we are sorry you weren't fully satisfied with your stay, please feel free to contact us directly should you want to tell us how we could make your stay unforgettable in the future. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Nancy, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. What makes us the happiest is your note about the restaurant staff, kindness and professionalism are our trademarks and we do our very best to make sure that our guests have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Melissa, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Ammar, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Maha, Thank you for sharing with us your experience at NH Collection Palazzo Verona.we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Emma, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Luiz Otavio, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are happy to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. We agree that it’s the perfect starting point to go on a stroll and explore the city in all of its ancient beauty.What makes us the proudest is your note about the helpfulness of the staff, we do indeed deeply care about our guests, and do our very best to ensure that they have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH Hotels worldwide!Best regards,F. ChironnaGeneral Manager

Dear Maria de las Mercedes, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.What makes us the happiest is your note about the service offered by our staff, kindness and professionalism are our trademarks and we do our very best to make sure that our guests have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager