Thanks for your feedback; every year, during the low season, we renovate 7/8 rooms and take care of the common areas, to provide a better service to our guests. We were already supposed to finish the work but unfortunately we had delays on deliveries in supplying materials but we tried to disturb as little as possible. Anyhow, we hope to have the pleasure of welcoming you again in the near future.kind regardsGianni Serandrei - owner

why?

Dear Mrs. Irene, thanks for sharing your experience with the other users of Expedia. We confirm that by booking received you have stayed in the correct type of rooms. You have stayed in small double rooms that are the cheapest room that we have for 2 people. Unlike the other rooms, the cheaper ones have not been recently restored. All the rooms in the Hotel are different and are renovated at different times over the years because the Hotel is not a chain, but is managed by the same family since ever. If we had known of your disappointment for the rooms we could have opted for a solution, perhaps for a room change. Unfortunately, as we are now aware of your problem, we have not been able to intervene. In any case, we hope to be able to welcome you back to our Hotel and show you other rooms. Best regards