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Bewertungen von Keys Select by Lemon Tree Hotels, Thiruvananthapuram

3.5 out of 5
Keys Select by Lemon Tree Hotels, Thiruvananthapuram
Opposite Fire Brigade, Housing Board Junction, Thiruvananthapuram, Kerala

Bewertungen

7,6

Gut

12 von insgesamt 55 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
27 von insgesamt 55 Gästebewertungen haben eine Bewertung von 8 - Gut" "
9 von insgesamt 55 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 55 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 55 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

7,8/10

Personal & Service

10/10

Ausstattung

7,4/10

Zustand der Unterkunft

10/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

zentral ; geeignet für nächtliche Anreise

2/10 – Ungenügend

Charles, Solothurn

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not recommended!
Staff unprofessional. Room in quite bad condition. Staff doing work on ac in next doors room at 11:00pm. Restaurant overpriced, food is ok. Location unpleasant, surrounded by run down places. Manager Rahul was nice and helpful.

6/10 – Okay

Manya

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
It’s an ok budget property for urgency and within budget limits
Aufenthalt von 2 Nächten im März 2024
Antwort von Keys Select by Lemon Tree Hotels, Thiruvananthapur am 18. Apr. 2024
Dear Manya,Thank you for sharing your feedback with us! We are glad to hear that Keys Select by Lemon Tree Hotels, Thiruvananthapuram was able to meet your needs during your stay. We hope to welcome you back again soon!Best Regards,Hotel General ManagerKeys Select by Lemon Tree Hotels, ThiruvananthapuramLemon Tree Hotels10,000+ rooms. 100+ hotels

10/10 – Hervorragend

Madhavan, Garden city park

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Outstanding staff's
Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
An Excellent hotel with good service I have no bad remarks All ok and good
Aufenthalt von 1 Nacht im Februar 2020

10/10 – Hervorragend

Ajai

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pleasant property to be
Amazing we have stayed with them in Goa earlier and would like to stay with them at first possible opportunity. I wish they have more locations
Aufenthalt von 3 Nächten im Januar 2020

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Too expensive given the quality of lodging
Air conditioning at the hotel lobby was switched off at night. Room was spacious but very basic. Bathroom shower was not kerbed and most of the bathroom floor was wet after a shower. Toilet paper was completely wet as it was located close to the showerhead. Carpet along the corridor had a bad odor and was worn. Breakfast was not appetizing.
Aufenthalt von 1 Nacht im Dezember 2018

8/10 – Gut

Shweta

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2018

8/10 – Gut

Ravindra

Gut: Personal & Service
Good Budget hotel.
Staff was friendly and helpful. Room was a bit smaller than expected. Not much space available for extra bed. Breakfast buffet was good.
Aufenthalt von 3 Nächten im Dezember 2017

4/10 – Schlecht

Kanishk, Bangalore

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Just another slightly overpriced hotel
Rooms are way too small. They are worn out in places. Bathroom is claustrophobic. Property needs serious maintenance. Staff seemed too busy to attend to people. A little courtesy would have helped. We had to carry all our luggage up on our own without any help. Checkin process took a lot of time with too many questions.
Aufenthalt von 1 Nacht im Dezember 2017

10/10 – Hervorragend

Sudhansu, Pune

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Close to main city
Good, clean, modern room. Food was good, small but ok gym. Lobby was ok.
Aufenthalt von 2 Nächten im Oktober 2017

10/10 – Hervorragend

Deepak, Hubli, Karnataka

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay overnight.
Clean rooms, very friendly staff, helpful. The thing I liked the best though is the authentic North Indian dishes in buffet and even on order. All-in-all had a pleasant stay experience.. good and recommendable.

8/10 – Gut

Gaurav, Pune

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Short stay at Thiruvananthapuram
Was a short stay (hardly 12 hours) Checked in at around 2:00 PM and checked out at about 1:30 AM. Was here just for Padmanabhaswamy darshan. Hotel staff wasn't much aware about darshan tomings procedure etc. It would be better if front desk staff is mafe aware of the same so that when guests need info for darshan, the staff can provide the same. Google doesn't always provide the full picture. Second thing is charges for airport drop were too high. Almost twice of what some local taxi operators charge. Overall it was a comfortable stay.

10/10 – Hervorragend

santosh, cochin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My stay at keys
Nice,comfortable stay,pleasent staff,clean rooms,good food...

6/10 – Okay

dayal, Melbourne

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Feedback
Friendly and helpful staff Buffet meals verse tasty and well presented Crude workmanship of bathroom floor Generally clean but could do with a bit of maintenance such as painting scratched cupboard edges Otherwise the room was good

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

2/10 – Ungenügend

Robin, Bangalore

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
bad for the price
not very friendly front office. Had issues with the kind of ID cards they accept. Kept saying they have their own rules for everything. Gave us smoking rooms by default, offered to spray room freshner when complained! Bath did not drain well. Bath also had glass wall - not great when sharing room with a colleague. Most importantly, little things didnt feel good - the finish of the rooms, poor/no room service, pretty sad breakfast quality (good spread). Pretending to be an American hotel with minimal hotel staff - but that doesnt work when other things dont work. In summary, very poor value for money. Other hotels give more!

8/10 – Gut

ranjith, Ernakulam

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stay at Keys
Had a pleasant stay

8/10 – Gut

Prakash

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Arjun, Cochin

Good budget hotel
Good budget hotel for a nights stay.

8/10 – Gut

Vasant, Pune

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Value for money
Except location,all other requirements like cleanliness of room, quality of service, & breakfast food quality are fantastic

8/10 – Gut

TRUREVIEW, Laguna Hills, CA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Exactly wat you would expect, with a little more..
Clean rooms. Service was great. Make sure to ask for non-smoking room though. We had to move rooms. Also, our bedding did have a drop of blood on it... from housekeeping I would say... and they replaced the bedding without fuss. This is not the norm so do not think badly of it. The point is they were very accommodating. The cafe downstairs is expensive... so we at out for much less... but the most surprising was that because we had a late flight, they extending our checkout to 8:30pm. That was extraordinary. I would definitely stay here again... and you should as well.

6/10 – Okay

S&J, UK

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not Bad
Other than the time it took to check-in and no porter service. It was an adequate hotel for 1 night. Trying to be modern whilst cutting corners with finished workmanship in the rooms. There is a lot of surrounding building works, but it didnt really affect us. We didn't try any of the F&B services so can't comment on that. I would recommend that the receptionist make a litte more effort with their appearance and smile occaisionally. Trying to book a cab to the airport with them proved a trying effort and the prices changed by the minute. Would I stay here again, if I had to, only at the discounted rate, but would arrange my own transport

8/10 – Gut

N RAGHAVAN, MUMBAI

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
stay was comfort. needs to augment service as room attends need to be trained properly.

8/10 – Gut

ektha, france

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
nice location
very pleasant stay. Very helpfull service.

6/10 – Okay

Ekta Gupta, Mumbai

Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
Great location
hotel is centrally located , convenient to travel but service is not upto the mark. room is not properly cleaned if u stay for more than 1 night and bathrooms have just overhead shower. there are better hotels in the surrounding giving better deal. breakfast to be included in the room rate was also not offered

6/10 – Okay

Verifizierter Reisender

2/10 – Ungenügend

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Absolute waste of money
A four star hotel, which provides only one towel, 2 packets of tea and coffee, the mugs had fungus, the iron plug was broken and all out, the remote wasnt working, the commode pipe was broken and worst of all there was no hot water and as per the staff they had not switched on the hot water. Guysss....I am spending money to be treated well, I will never recommend anyone to stay there. Yes, the staff were pleasant that was the only positive. The washroom does not have mat outside so you take a bath and the room is all wet. Please do not stay in the hotel....the worst 4 star hotel I have stayed in recent times.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice stay
Kind of futuristic style / extravagant style of lobby and room, Good buffet food in the hotel restaurant, Internet login did not work (staff might have helped, but we did not ask as it was not urgently required).

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Secure and pleasant stay for single women
All the staff were very professional, courteous, and responsive and I received exceptional service. As a non-resident Indian woman traveling alone, I felt very secure in the hotel which provides access to guest floors in the elevators only with the key to the guest room. The hotel and the room were very clean. Buffet breakfast and dinner had a lot of variety with more variety in North Indian food for dinner and in South Indian food for breakfast though it is continental breakfast. Breakfast is not complimentary unless it is negotiated at the time of the reservation. The taste of food is good but not exceptional. Hotel amenities were good in terms of wifi access, business center (3 workstations) to access the internet, and a cell phone charging station. The drivers of the travel service connected to the hotel were very professional and courteous. The hotel is in a safe neighborhood and is quite close to the city center, M.G. Road and is about 20 minutes or 10 km from the airport.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Personal & Service
Clean and passable but not very comfortable
We sytayed one nightr in this hotel while waiting for a plane. It feels like a fairly low end chain hotel like Best Western or Econolodge. The bed was comfortable and the room clean. Bathroom was small and had soap dispensers rather than individual toiletries. The staff was very young and seemed inexperienced. They forgot to order an early morning taxi for us. Hotel is close to airport. Surrounding area is nondescript.

10/10 – Hervorragend

Shashi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Recommended for North American travellers
Loved this hotel, secure , friendly, neat and tidy

8/10 – Gut

PMan1

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Nice hotel, good location
Nice modern hotel, close to the main attractions in Trivandrum, reasonably priced. We had an early morning flight (leaving hotel at 1:30am) and the staff were good enough to have a breakfast box (fruit and sandwiches) ready for us. Service over and above the price. 2 hours of free Wi-Fi included in the room rate.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great hotel for a break and for business trip
Hotel staff were very nice,polite and helpful restaurant was nice and clean service was very good and food better than many a places.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good buffet
Loved the buffet breakfast, that was yummy. Staff were very helpful in organising cars for us for day trips and recommending shops for shopping trips.

8/10 – Gut

Brundaban

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Suvir

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel comfortable
Good location comfortable rooms and staff coutios. Breakfast menu needs to be worked on could be better. Thx

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
good
Very cooperative staff. centrally located. but need to gearup on upkeep of the hotel.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Keys Hotel Trivandrum
I stayed here for four nights as a female traveling alone, and felt extremely safe (I recommend the "secure ladies floor", although the other floors are probably just as safe). Very clean, free wi-fi in room, tv, bottled water with housekeeping everyday, good room service, overall very nice. The food is somewhere between OK and good - they have a pretty decent selection.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
KEYS HOTEL TRIVANDRUM REVIEW
Excellent staff who go out of their way to help, The food is good.

6/10 – Okay

Mistry2, Fredrikstad Norway

stay at the hotel
I was in the beginning disappointed because my booking was with airport pick and drop. Even after ringing the hotel 3 times for airport pick nobody was there to pick us at the airport. We had to hire a taxi after half an hour.Of course the hotel reimbursed the expenses but we were disappointed. Otherwise our stay was comfortable with good food and service. I will recommend Expedia to give the hotel booking in English as there was a bit of question mark about my booking regarding free airport pick and drop.

8/10 – Gut

Hajime, Bangalore, India

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Pamella, Sydney Australia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Keys Hotel Trivandrum
Thank you for a wonderful stay. I specially wan to thank Jijo in the restaurant, Vyshak and Irshad at the Reception for being warm, friendly and extremely professional and guiding me as it was my first time in Trivandrum. I'l be back.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Not too bad for Trivandrum
From the photographs it does look to be in an great area. It is in a good area but that is how all the areas in Trivandrum are. Staff was extremely courteous and the pricing for everything was aplus. However, the carpets could use a good cleaning or better yet replacement.