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Bewertungen von The Setai Tel Aviv, a Member of the leading hotels of the world

The Setai Tel Aviv, a Member of the leading hotels of the world
22 Raziel David St., Tel Aviv

Bewertungen

9,0

Wunderbar

272 von insgesamt 385 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
66 von insgesamt 385 Gästebewertungen haben eine Bewertung von 8 - Gut" "
24 von insgesamt 385 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 385 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
14 von insgesamt 385 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,0/10

Personal & Service

9,2/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Tobias

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gutes Hotel mit spitzen Service in toller Lage.
Aufenthalt von 7 Nächten im September 2022
Antwort von Gustavo Scuppa am 25. Okt. 2022
Dear Tobias,Thank you very much for the perfect review.Looking forward to hosting you soon again.Truly yours,Gustavo ScuppaDuty Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
An excellent hotel, substantially better in terms of both the property and service than anything else I saw in the country. A helpful GM and remarkable concierge (I believe her name was Sallie). Quality furnishings and design. Location is a bit off, but its a small city, so its not a big deal.
Aufenthalt von 4 Nächten im Januar 2020
Antwort von shir am 23. Jan. 2020
Dear guest, Thank you for the positive feedback. I am glad you had a wonderful stay and you received high quality service. We hope to see you again soon. Kind regards, Shir Ston Guest relations manager

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Atmosphäre top. Lounge mit Buffet top. Sabbat etwas schwierig (keine warme frische Küche zb Espresso zum Frühstück.)
Aufenthalt von 4 Nächten im Juni 2019
Antwort von Gustavo am 24. Juni 2019
Dear guest, Thank you very much for your feedback. We are glad you enjoyed your stay, and hope to see you again with us in the future. Sincerely, Gustavo Scuppa, Guest Relations Manager.

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im April 2019
Antwort von Gustavo Scuppa am 17. Mai 2019
Dear guest, We are glad you enjoyed your stay and we thank you for rank. Hope to see you again with us soon Sincerely,

10/10 – Hervorragend

Corinne

Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

karen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très belle expérience, très bon service dans l’hôtel.
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Olga

Aufenthalt von 5 Nächten im August 2023

10/10 – Hervorragend

denis

Aufenthalt von 2 Nächten im September 2023

8/10 – Gut

Barbara

Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Yvonne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location / great spa services. Pricey food options.
Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

Andrea

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von Rachel am 28. Aug. 2023
Dear Andrea,Thank you very much for your high rated feedback. We are glad you enjoyed your stay, and hope to see you again with us in the future. Sincerely, Rachel, Guest Relations Manager.

4/10 – Schlecht

Yeimy

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Ausstattung
We are looking for this property since it is facing the sea, as well as the gym; upon arrival it is difficult to find the parking lot since if you have a car you have to leave your suitcases in the lobby and from there move until you find the place; there is no signage that says hotel parking; there is no valet parking; confusing, at check-in there was no possibility of room upgrade; We went to the hotel bar in the area overlooking the sea for a beautiful sunset; good brunch in the restaurant. The room with the necessary; regarding the bathroom, it had a water outlet in the shower, we flooded each time we bathed, we had dinner in the restaurant on the first floor, the place was very nice and the food was good, the day of check-out we asked for one more hour and the only answer was IMPOSSIBLE, don't even let us see the option in order 70/30 we won't be back there are better options at this price
Aufenthalt von 2 Nächten im August 2023
Antwort von Rachel am 23. Aug. 2023
Dear GuestThank you for your feedback. At Setai Tel Aviv, the staff and management do our very best in order that you, our dear guests, will enjoy a pleasant and enjoyable stay. We took your comments to our attention and I apologize if you had any inconvenience in during your stay.Sincerely, Rachel, Guest Relations Manager.

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im August 2023
Antwort von Rachel am 22. Aug. 2023
Thank you Josephfor the high rating.Hope to see you again in The Setai TLVRachel-Guests Relations Manager

6/10 – Okay

Rosana

Gut: Sauberkeit und Zustand der Unterkunft
No geral bom
Café da manhã muito bom Boa limpeza ,bom atendimento. O banheiro é bem pequeno,e o acionamento para escurecer ou clarear parede banho/quarto sem funcionar.Garrafa de vinho privilégio gold gratuita não foi oferecida
Aufenthalt von 3 Nächten im August 2023
Antwort von Rachel am 22. Aug. 2023
Dear Ms RosanaThank you for your feedback. At Setai Tel Aviv, the staff and management do our very best in order that you, our dear guests, will enjoy a pleasant and enjoyable stay. We took your comments to our attention and I apologize if you had any inconvenience in during your stay.Sincerely, Rachel, Guest Relations Manager.

2/10 – Ungenügend

Usher

Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Arnaud

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Très bel hôtel, très bien situé
Très bel hôtel, très bien situé. La piscine est magnifique. Le petit déjeuner très complet. Nous avons eu la chance d’être surclassé grâce a notre statut Gold Hôtels.com. Le personnel a vraiment été à l’écoute et très agréable. Parking sous l’hôtel au tarif très raisonnable vu la situation de l’hôtel.
Aufenthalt von 2 Nächten im August 2023
Antwort von Rachel am 12. Aug. 2023
Dear Mr ArnaudThank you for your warm words,we are happy to know you have enjoyed your stay. Hope to see you again.Guests Relations Manager

10/10 – Hervorragend

Jenny

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great historical location. Much more character that staying in Tel Aviv or Herzelia.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Rachel am 12. Aug. 2023
Dear Jenny1.Thank you very much for your wonderful feedback. We are glad you enjoyed your stay, and hope to see you again with us in the future. Sincerely, Rachel Manor, Guest Relations Manager.

10/10 – Hervorragend

Gary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property with alot of history. Rooms were beautifully presented. Large and sensational view. Well located but on the Jaffa side not close to Allenby but still great loaction. Staff were fantatstic and would def stay again.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Rachel am 30. Juli 2023
Dear GuestThank you very much for your wonderful feedback. We are glad you enjoyed your stay, and hope to see you again with us in the future. Sincerely, Rachel Manor, Guest Relations Manager.

10/10 – Hervorragend

Gary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ser ice was incredible. Staff are amazing. Hotel is impeccable. Really 10/10. Thank you for being so attentive.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Rachel am 12. Aug. 2023
1.Thank you very much for your wonderful feedback. We are glad you enjoyed your stay, and hope to see you again with us in the future. Sincerely, Rachel Manor, Guest Relations Manager.

10/10 – Hervorragend

Galit

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Rachel am 12. Aug. 2023
Dear Galit,Thank you very much for your wonderful feedback. We are glad you enjoyed your stay, and hope to see you again with us in the future. Sincerely, Rachel Manor, Guest Relations Manager.

10/10 – Hervorragend

Patricia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Muy limpio y comodo
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Rachel-Guesst Relations am 18. Juli 2023
Thank You Patriciafor your kind wordsHope to see you again

8/10 – Gut

Brodi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful hotel, excellent location
The Setai is conveniently located in old town Jaffa right on the beach. It’s a beautiful hotel with history and amazing architecture. The food was great and the bartenders Victoria and Hanna were brilliant. Our only compliant is with the concierge. There was confusion that turned to hostility. And now we have a concierge in Jerusalem to compare them too and I’d rate Setai zero in this area.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Rachel am 26. Juni 2023
1.Thank you for your kind comments. It pleases us to learn that you enjoyed your stay. I apologize if you had any inconvenience in the matter of the concierge. We hope to have the pleasure of hosting you again in the near future. Sincerely, Rachel, Guests Relation Manager

10/10 – Hervorragend

liroy

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Rachel am 18. Juli 2023
Thank you Liroy for your high ratingHope to see you again.RachelGuests Relations

10/10 – Hervorragend

Victor

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
vh
perfect
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Rachel am 28. Mai 2023
Dear VictorThank you so much for the high ratingIt was our pleasure to host you in The Setai Hotel TLVRachelGuests Relations

10/10 – Hervorragend

Lee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Rachel am 28. Mai 2023
Dear LeeThank You for the high ratingHope to see you again in our hotelRachelGuests Relations

2/10 – Ungenügend

alon

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Rachel am 28. Mai 2023
Dear AlonThank You for taking time to commentSorry you were not 100% happy with your stay.Rachel Guests Relations

10/10 – Hervorragend

Orly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything from the rooms to the service was amazing!!!
Aufenthalt von 2 Nächten im April 2023
Antwort von Rachel am 17. Apr. 2023
Dear OrlyThank you for the feedbackIt was our pleasure to host youRachelGuests Relations

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The architecture and design of the hotel property/ building is very well appointed. The staff was very friendly, especially Alex Amram Arfi Director of Rooms and Quality was simply excellent.
Aufenthalt von 8 Nächten im April 2023
Antwort von Guests Relations am 17. Apr. 2023
Dear JamesThank you for your feedbackIt was our pleasure to host youHope to see you again.Rachel

8/10 – Gut

Ryan

Aufenthalt von 3 Nächten im März 2023
Antwort von Gustavo Scuppa am 13. Apr. 2023
Dear Ryan ,Thank you for choosing Setai Tel AvivI’m happy to read you have enjoyed your stay.Looking forward to hosting you soon again

10/10 – Hervorragend

Dora

Aufenthalt von 4 Nächten im März 2023
Antwort von Gustavo scuppa am 13. Apr. 2023
Dear Dora ,Thank you very much for choosing Setai Tel AvivWhat a pleasure to read this perfect review It has been a pleasure hosting you with usLooking forward to seeing you soon again among our guests

10/10 – Hervorragend

Rosana

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing!!
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Rachel am 3. März 2023
Dear RosansThank You for the the high markWe are happy to know you had enjoyed in the hotel.RachelGuest Relation

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2023
Antwort von RACHEL am 26. Feb. 2023
Dear guestThank you for the high markHope you will visit us againRachelGuests Relations

10/10 – Hervorragend

Shiying

Aufenthalt von 1 Nacht im Februar 2023
Antwort von The Setai Tel-Aviv Reception am 27. Feb. 2023
Dear Shiying,We are pleased to see that you enjoyed your stay with us! We hope to host you on our property again. Best regards,

4/10 – Schlecht

Renee

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Would not stay here again
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Guest Relation Team am 19. Feb. 2023
Dears Mrs Kauffman, Thanks for your visit with your family. We are sorry for the inconvenience during your stay. Our signature Israeli buffet breakfast is open every day and we do offer as well continental breakfast upon request. We hope to have the pleasure welcoming you again and provide you an unforgettable experience.Thanks for your understanding.Best regards,

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im Januar 2023
Antwort von The Setai Tel-Aviv Guest Relation Team am 7. Feb. 2023
Good afternoon, Thanks for visiting the Setai Tel Aviv. We hope to welcome you back and provide a fabulous experience.Best regards,

10/10 – Hervorragend

Bruce

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel
Great stay with beautiful views. The breakfast buffet was outstanding
Aufenthalt von 1 Nacht im Januar 2023
Antwort von The Setai Tel-Aviv Reception am 30. Jan. 2023
Dear Bruce, Thank you for the positive review. We are happy to hear you enjoyed our hotel, and we would love to host you again soon!Best regards,

10/10 – Hervorragend

Monica

Aufenthalt von 6 Nächten im Januar 2023
Antwort von The Setai Tel-Aviv Reception am 30. Jan. 2023
Dear Monica, Thank you for the high rating! We are happy to know you enjoyed your stay with us, and we are looking forward to hosting you on our property again in the future.Best regards,

6/10 – Okay

Thomas

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not worth the money
Hotel was OK, location was great but very expensive for what you got. A tiny room no view and it had a very strong incense smell.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Rachel am 31. Jan. 2023
Dear Mr ThomasThank you for the feedbackWe are sorry that your stay was not perfect for you.View and size is a factor of what category of room you have ordered. Please do not hesitate to call me for next time so I can take a special care of your booking.RachelGuest relation manager

10/10 – Hervorragend

Sabrina, Atlanta

10/10 – Hervorragend

yusef

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice building
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Rachel am 24. Dez. 2022
Dear Mr YusefThank You for your nice feedbackHope to see you again at The Setai Hotel Tel Aviv.RachelGuests relations manager.

10/10 – Hervorragend

MILTON

Aufenthalt von 3 Nächten im September 2022
Antwort von Rachel- Guests Relations Mamager am 24. Dez. 2022
Dear Mr MiltonThank You for the high ratingHope to see you again as one of our guests.

8/10 – Gut

Carol

Aufenthalt von 2 Nächten im Juni 2022
Antwort von G.R manager am 8. Dez. 2022
Dear Carol,Thank you for the high rating Looking forward to host you again in the near future.Kind regards

10/10 – Hervorragend

Alerice

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff. Naomi and Yosef were top notch. They did everything to make our stay great. Naomi was so great with helping us get a room with a double bed at the last minute. When we needed help with a privacy issue in our room. Yosef was very helpful in getting it taken care of. Awesome place to stay,
Aufenthalt von 6 Nächten im November 2022
Antwort von G.R manager am 7. Dez. 2022
Thank you for the high rating.Looking forward to host you again in the near future.Kind regards

10/10 – Hervorragend

Stuart

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
location location location
Antwort von Rachel am 8. Nov. 2022
Dear Mr StuartThank you for your wonderful comments. It pleases us to learn that you enjoyed your stay with us. Your positive feedback has been passed on to the entire hotel's staff. We look forward to host you again in the near future. Sincerely, Rachel Manor, Guest Relations Manager.

10/10 – Hervorragend

Joanne, Bronxville

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Setai Tel Aviv is a beautiful historic hotel that has been renovated to preserve its history while offering beautiful, modern spaces to guests. It’s conveniently located for walking to restaurants in Jaffa, Florentin and Neve Tzedek. The staff are professional and go out of their way to provide excellent service on every dimension. We relied heavily on Elizabeth in the concierge to help us with excursions with private guides and she went out of her way to help us. Our stay at The Setai was amazing!
Aufenthalt von 7 Nächten im Oktober 2022
Antwort von Rachel am 31. Okt. 2022
Dear JoanneThank you for your wonderful comments concerning your recent stay with us. I am glad that you enjoyed your stay and was very pleased by the high level of service received by our staff. We hope to host you again with us. Sincerely, Rachel Manor, Guest Relations Manager

10/10 – Hervorragend

Jim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Gustavo Scuppa am 25. Okt. 2022
Dear Jim,Thank you very much for your feedback.Looking forward to hosting you again.Best regards,Gustavo ScuppaDuty Manager

10/10 – Hervorragend

Juan, ROCHESTER

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was in great condition and all of the staff was extremely friendly. Elizabeth the concierge was amazing and really made a good stay into a great one. We will definitely come back.
Aufenthalt von 3 Nächten im September 2022
Antwort von Gustavo Scuppa am 25. Okt. 2022
Dear Juan,Many thanks for the review and the compliments.I am happy to read you have enjoyed your stay with us.Looking forward to hosting you soon again.Best regards,Gustavo ScuppaDuty Manager

10/10 – Hervorragend

CHRISTINE

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Such a beautiful hotel with all the right amenities! The bar and sushi restaurant was great, the breakfast buffet and service was wonderful, the music in the garden on Tues night was perfect, the pool was stunning…the list goes on and on. The one thing that stands out the most, however, was the exceptional customer service! The front desk and concierge are beyond kind and helpful along with the entire hotel staff. Alex (manager), Rachel (front desk), Elizabeth (concierge), Vincent (valet), Maya (hostess) and Ziad (breakfast dining and outdoor bar) made me feel extra special and went above and beyond to make sure I had an amazing stay, which I did. I didn’t want to leave. I HIGHLY recommend this hotel and give it 10/10!
Aufenthalt von 2 Nächten im September 2022
Antwort von Gustavo Scuppa am 25. Okt. 2022
Dear Christine,Thank you very much for the staff compliments! Appreciate it.I am very happy to read you have enjoyed your stay with us.Looking forward to hosting you soon again.Best regards,Gustavo ScuppaDuty Manager

10/10 – Hervorragend

Rafi

Aufenthalt von 2 Nächten im September 2022
Antwort von Gustavo Scuppa am 25. Okt. 2022
Dear Rafi,Thank you very much for the feedback.I am glad to read you have had a nice stay with us.Looking forward to hosting you soon again.Truly yours,Gustavo ScuppaDuty Manager

6/10 – Okay

Jonathan

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im August 2022