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Bewertungen von Four Points by Sheraton Tallahassee Downtown

3 out of 5
Four Points by Sheraton Tallahassee Downtown
316 W Tennessee St, Tallahassee, FL

Bewertungen

8,0

Sehr gut

466 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
247 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
150 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
74 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
63 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,6/10

Personal & Service

7,6/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Front Desk am 19. Nov. 2023
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.

10/10 – Hervorragend

Nadja

Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good Hotel!! Clean room and very friendly service!
Aufenthalt von 2 Nächten im Januar 2019

10/10 – Hervorragend

Jeremy, anthem

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great except the mattress.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Cristal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Price was good, free parking, close to Capital and FSU.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Jamie

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk am 23. Mai 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Hervorragend

Bryan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was a very nice room.
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 18. Mai 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Hervorragend

Mikeria

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was incredibly helpful and courteous, and check-in was quick and simple. Without a doubt, my family and I will return.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk am 18. Mai 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Gut

krystyna

Good
Aufenthalt von 2 Nächten im März 2024
Antwort von Front Desk am 18. Mai 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Hervorragend

Sabrina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk am 18. Mai 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Hervorragend

brenda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super clean , Free Parking , good Food . Good location .
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk am 18. Mai 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Understanding that it was a college graduation weekend, it was expected that the price would be extremely high as all hotels were overpriced unfortunately. Traveling for work and staying in hotels I understand the pricing system, I don’t think the hotel was a $450 a night hotel. The staff was great and very customer friendly and did whatever they could for the guests.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk am 18. Mai 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Gut

WENDY

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Parking was difficult due to events happening but easy access.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk am 18. Mai 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Gut

Isabelle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Le personnel est très accueillant
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 18. Mai 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Gut

Tammy

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk am 18. Mai 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Hervorragend

Aberdeen Klein, Moses Lake

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely place and location
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 3. Mai 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Gut

Gloria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 3. Mai 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

6/10 – Okay

Heather

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 26. Apr. 2024
"We regret to read that your experience with our service fell short of expectations. We value your feedback and are committed to addressing these issues to improve our guest experience."

4/10 – Schlecht

Lucy

Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Unique circular-shaped hotel, but the staff's knowledge at the front desk is concerning. We had issues with our room keys multiple times, and whenever there was an issue the front desk employee asked "What's your room number?" and then re-programmed the card for us. There was no verification said room belonged to us. What kind of security is that!? They re-program door keys without making sure it's your room! So after re-programming our door keys 3 times in 2 days, they also double charged us for the stay. It takes 3-5 days for the refund to be applied back to your account - I hope you aren't short on cash! The lack of training and knowledge of this staff is concerning.
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk am 17. Apr. 2024
"We regret to read that your experience with our service fell short of expectations. We value your feedback and are committed to addressing these issues to improve our guest experience."

8/10 – Gut

Carlos

Gut: Sauberkeit
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk am 17. Apr. 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Hervorragend

Yolanda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everyone was real nice and accommodating. I slept well and felt safe
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk am 16. Apr. 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Gut

Chris

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
The mumbling front desk attendant didnt provide the level of service I expected and have experienced here in the past. The other staff - especially breakfast staff were amazing. The room had no mini fridge - and ice machine dispensed a small tumbler worth of ice at a time. Very weird and a downgrade from lower-starred hotels. The shower diverted 1/4 of the water into the bath as one tried to shower. A lower experience from some staff and some of the facilities makes me luke warm from choosing this facility again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 16. Apr. 2024
"We apologize for the service issues you encountered during your stay. This is not the standard we strive for, and we are taking immediate steps to ensure our team provides the high-quality service our guests expect and deserve."

4/10 – Schlecht

Pamela

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Our room smelled like mold or mildew. The room was dingy and very run down. The mattress was hard with an egg crate under the sheets. The sheets were rough. Housekeeping barely touched the room when cleaning. Front desk staff were not engaged. Not a good experience. Won’t stay here again.
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk am 16. Apr. 2024
We sincerely apologize for the cleanliness issues you experienced during your stay. We have addressed this with our housekeeping team to ensure it is an isolated incident. Thank you for bringing it to our attention."

8/10 – Gut

Ernesto

Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 18. Mai 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Gut

Dora

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Safe
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 11. Apr. 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Hervorragend

Tina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff
Aufenthalt von 2 Nächten im März 2024
Antwort von Front Desk am 10. Apr. 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Hervorragend

Kedrin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk am 10. Apr. 2024
"Thank you for acknowledging the exceptional service provided by our staff. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement."

8/10 – Gut

LaShondra, Jonesboro

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 10. Apr. 2024
"We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you."

10/10 – Hervorragend

lillie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel common areas were clean. Staff were welcoming and provided great service. Room was clean and comfortable during our two night stay.
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk am 10. Apr. 2024
"Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us."

10/10 – Hervorragend

Eduardo

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the property and especially the assistance of the front desk reception who facilitate check in on 4/3. He was amazing and wonderful. The food at the bar was also phenomenal and service was great!
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk am 5. Apr. 2024
Hello and thank you for your review. We are thrilled to hear that you had a wonderful stay at our Hotel. Your feedback is valuable to us and we are committed to maintaining the high standards that our guests have come to expect. We hope to see you again soon.

10/10 – Hervorragend

Jacqueline

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staffs, make u feel at home, food was great also, would stay here again
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 4. Apr. 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Hervorragend

Darrell

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thank you again for another great weekend. The staff are always super friendly.
Aufenthalt von 2 Nächten im März 2024
Antwort von Front Desk am 2. Apr. 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Hervorragend

Lourie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Front Desk am 2. Apr. 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

6/10 – Okay

Gisella

Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 29. März 2024
"Thank you for highlighting our convenient location. We're glad it made your visit to the area easier and more enjoyable. We hope to be your choice of stay whenever you're in town."

10/10 – Hervorragend

Katie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to FSU and very affordable!
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 27. März 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

10/10 – Hervorragend

Amy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely and interesting hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 19. März 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

10/10 – Hervorragend

Ken

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All around great service!
Aufenthalt von 2 Nächten im März 2024
Antwort von Front Desk am 19. März 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

10/10 – Hervorragend

Barry

Mit dem Partner gereist
Gut: Ausstattung
Front desk clerk was excellent.
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 9. März 2024
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.

10/10 – Hervorragend

Mary

Mit dem Partner gereist
Clean room, super nice bartender in juicy bar! Food great!
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 9. März 2024
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.

10/10 – Hervorragend

Molly B

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, walking distance to Florida State University campus and a short drive to Downtown Tallahassee. Very attentive and friendly staff that went above and beyond to help us.
Aufenthalt von 2 Nächten im März 2024
Antwort von Front Desk am 9. März 2024
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.

10/10 – Hervorragend

Carlos

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place
Aufenthalt von 2 Nächten im März 2024
Antwort von Front Desk am 7. März 2024
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.

6/10 – Okay

Elizabeth

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk am 3. Apr. 2024
"Your compliments on our staff's service are greatly appreciated. We aim to create memorable experiences for our guests, and it's rewarding to know we succeeded with your stay."

8/10 – Gut

Tim

Aufenthalt von 2 Nächten im März 2024
Antwort von Front Desk am 27. März 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

2/10 – Ungenügend

Edward

Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 23. März 2024
Thank you for your feedback! we are sorry about your experience, that is not our property or brand standard as well. we do hope you can give us another try and make this right for you!

10/10 – Hervorragend

Delorse

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 28. Feb. 2024
We appreciate the positive feedback. It’s very rewarding.

8/10 – Gut

Charles

Mit dem Partner gereist
Didn’t like type of ice machines.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 28. Feb. 2024
Everyone loves Sonic ice. We have different ice at the bar, we would’ve been happy to deliver a bag to your room. Please let us know next time you visit, we will have different ice for you.

6/10 – Okay

Mimi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Property is tired and needs a renovation. Furnishings and bathroom need to be updated. There is no noise insulation, so you can hear everything in the hall as if it were in the room. Bed was comfy and front desk staff were great.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 26. Feb. 2024
Hello Mimi, Thank you for your review. I apologize for the noise being an issue. I will speak with the staff to advise all guests of our sleep well channel. We hope to see you again.

8/10 – Gut

Pamela

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 26. Feb. 2024
We would love to see you again. Thank you for the positive review.

8/10 – Gut

Alexander

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Desk am 5. März 2024
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.