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Bewertungen von The Emerald Resort Noosa

4 out of 5
The Emerald Resort Noosa
42 Hastings Street, Noosa Heads, QLD

Bewertungen

8,8

Hervorragend

144 von insgesamt 256 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
78 von insgesamt 256 Gästebewertungen haben eine Bewertung von 8 - Gut" "
24 von insgesamt 256 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 256 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 256 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,8/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im August 2019
Antwort von Emma (manager) am 27. Aug. 2019
Thank you for rating us so highly.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Großes Apartment, tolle Lage, gut ausgestattet. Unser Zimmer, Nr. 43 im Saphire Gebäude, lag allerdings direkt an einer Hauptstraße mit einer großen Bushaltestelle. Dadurch extrem laut
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Emma (manager) am 16. Juli 2019
Thank you for your review and we are glad you enjoyed your stay with us. Kind Regards

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
wish they would do something about the noise coming from rococo. even on the highest lvl floor you could not sleep until the music finally stopped. so avoid this one around festivals/weekends if you want to sleep before 12am.

8/10 – Gut

Matthew

Aufenthalt von 7 Nächten im März 2024

8/10 – Gut

Stephen

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Position, position, position. Right in the centre of everything Noosa has to offer. Great premises, all amenities but maintenance and upkeep needs to be improved. Internet is terrible and very unreliable. There is no excuse for this with Starlink now available if the NBN is not up to it. We were able to use 4 and 5G on our phone. Otherwise a great place, quiet, comfortable and good amenities.
Aufenthalt von 7 Nächten im Januar 2024

6/10 – Okay

Dean

Mit der Familie gereist
Gut: Komfort des Zimmers
Prime location, sub prime apartment
The Emerald is in the perfect location for great walking accessibility to all that Noosa has offer on Hastings Street, main beach & national park. Our 2 bed, 2 bath apartment was nice but really needs an update. Furnishings are well dated & not suited to the apartment. Big cons of our stay were mould on the ceiling above the shower, balcony constantly wet as floor tiling wouldn’t drain (just pooled after rain) and our apartment was above the restaurant Rococo therefore the dining noise + music was constant throughout the night until they close. We have stayed here plenty of times before but the apartment we had this time was disappointing & no opportunity to move being fully booked.
Aufenthalt von 8 Nächten im September 2023

8/10 – Gut

Celina

Gut: Sauberkeit und Zustand der Unterkunft
The Emerald is in a fabulous location on Hastings St where you can leave the car in the secure on site garage and walk everywhere. Apartment 9 was well equipped and very comfortable for 5 people, but being at the front of the block, above the restaurant and overlooking the public carpark, it was very noisy at night and from early morning. Staff were super friendly and helpful, a minor maintenance issue was fixed quickly and easily. I would stay again but request an apartment at the back of the block, on the inside of the complex.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Emma(Manager) am 25. Juli 2023
Thank you for reviewing our property. Our Hastings Street location does put us right in the heart of restaurants, cafes and shops.Our friendly staff look forward to welcoming you back.Kind Regards

10/10 – Hervorragend

jason

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great location and very spacious apartments
Aufenthalt von 6 Nächten im Juli 2023
Antwort von Emma(Manager) am 19. Juli 2023
Thank you for review and rating your stay with us so highly. We hope to have the opportunity of seeing you again.Kind Regards

10/10 – Hervorragend

Rob

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Was a great relaxing stay that was quite yet accessible to local shops and food easily
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Emma(Manager) am 25. Juli 2023
Thank you for rating your stay with us so highly.Kind Regards

4/10 – Schlecht

Justin

Mit der Familie gereist
The place is getting tired and needs an update. It hasn’t changed in 9 years since we were last here. Other than being close to the beach and right on Hastings St, the property failed. It was so loud, especially in the Diamond tower (in the courtyard above the pool). Stay away from unit 17. Note that every morning at 5am, the pool heating and/or pump system within the wall in this tower would disrupt the family’s sleep. Front end personnel wouldn’t even acknowledge us as we past by or even say hello. Unfortunately, they would not entertain our request to move suites either. Disappointing.

4/10 – Schlecht

Yvette

Aufenthalt von 4 Nächten im April 2023

8/10 – Gut

Warren

Mit der Familie gereist
Gut: Komfort des Zimmers
Great location, large room. room for improvement
Great location. Was not too noisy at night, the beds were comfortable and the kitchen was well stocked with utensils and cutlery. Ground floor 2 bed apartment was large, though not the most private with the lounge and ajoining outdoor area in direct view of the public carpark and thoroughfare. The cleanliness inside the apartment was pretty average (but not unexpected) but common areas in the complex were spotless and well maintained. Pool was fantastic and heated and very clean. Spa was nice and hot. Sauna was available however needed to get a key from reception to use so didn't bother. Had a spider infestation where hundreds of baby spiders were flowing out of the cracks and powerpoint and were congregating on the walls and ceiling around the dining table. I resolved this by vacuuming them up as I saw them and after 2 days of vigilant vaccuming they were mostly gone. It is one of those places where you need to clean and pack the dishes and put the bins out before check out otherwise you may be liable for a clean up fee. Extra towels, detergents, toiletries, toilet paper etc can be had for additional cost when you run out of the initially provided supplies. You may want to bring your own if that annoys you.
Aufenthalt von 4 Nächten im März 2023

4/10 – Schlecht

BRIAN

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Its location on Hastings Street.
Aufenthalt von 4 Nächten im Februar 2023

6/10 – Okay

Katie

4/10 – Schlecht

Marie

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Blinds did not work, no privacy and sleep.
The location was great , good sized apartment, good pool. However we were so disappointed that the blinds in (2 of them) in the main bedroom was faulty and did not close. Meaning we had no privacy and the light went in the room causing lack of sleep. When this was mentioned to the staff, unfortunately nothing could be done . The lack of sleep and privacy was terrible. They didn’t even offer anything else to try to make the stay comfortable:( It’s hard to believe that the fault of 2 blinds was not brought up between guest stays. I booked a supreme room so was hoping important items such as the blinds were in working order.. we were very envious of other apartments that had working blinds! We stayed in the Sapphire building apartment 42.
Aufenthalt von 4 Nächten im November 2022
Antwort von The Emerald Noosa Team am 15. Nov. 2022
Thank you for your review of your stay and we are sorry to hear your stay feel short.Our maintenance team attended as soon as you reported the problem, and unfortunately one of the blinds had seized and could not be fully shut. We can assure you that this fault had not previously occurred and we have had someone in to quote on replacing these blinds, upon your departure,We are glad you enjoyed our location, apartment size and pool.Kind Regards

10/10 – Hervorragend

Fiona

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Convenience to shopping & restaurants. Unit spacious, comfortable & clean. Nice surrounds.
Aufenthalt von 3 Nächten im August 2022
Antwort von Emma(Manager) am 31. Aug. 2022
Thank you for rating your stay with us so highly. We hope to see you again.

4/10 – Schlecht

andrew

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
Tired interior in need of serious work. Quality Appliances not clean. Noisy at night from restaurant below
Aufenthalt von 2 Nächten im August 2022
Antwort von Emma(Manager) am 31. Aug. 2022
Thank you for your review. You were booked into one our 3 star unrenovated apartments, but we do have other apartments superior and platinum that are of a higher standard.Kind Regards

8/10 – Gut

SHARRON

Gut: Sauberkeit und Komfort des Zimmers
Well situated but dated.
The hotel is well situated on Hastings Street. Our room was on the ground floor near the car park, which was not the best position and the Kitchen and unit was dated. However reception were great and we enjoyed a few happy days there.
Aufenthalt von 3 Nächten im August 2022
Antwort von Emma(Manager) am 9. Aug. 2022
Hi Sharron Thank you for our review. The apartment booked was our classic unrenovated, we do have superior and platinum, which provide a better level of guest stay. We are glad you enjoyed your stay and the service provided by reception staff. Kind Regards

8/10 – Gut

Didi

Gut: Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Emma(Manager) am 9. Aug. 2022
Thank you for your review. We hope to see you again. Kind Regards

10/10 – Hervorragend

Kaeko

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The apartment is well located, clean, comfortable, and equipped with everything you possibly need, just like your holiday home.
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Emma(Manager) am 2. Aug. 2022
Thank you for rating your stay with us so highly Kaeko. We hope to see you again soon. Kind Regards

10/10 – Hervorragend

Christine

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Staff very friendly, communal areas clean, unit clean with good amenities. The beds are xonfortable
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Emma(Manager) am 3. Juli 2022
Thank you for rating your stay with us so highly Christine. We hope to see you again soon. Kind Regards

8/10 – Gut

Katerina

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
Location was amazing, property could do with a more modern update overall not just the rooms.
Aufenthalt von 4 Nächten im Juni 2022
Antwort von Emma(Manager) am 23. Juni 2022
Thank you for the review. There has been numerous renovations conducted in the resort, from full pool renovation, lift upgrades and building repaint. We are always investing in our product, encouraging unit owners to do the same and value guest feedback. We hope to see you again. Kind Regards

10/10 – Hervorragend

PETER

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 10 Nächten im Juni 2022
Antwort von Emma(Manager) am 20. Juni 2022
Thank you for rating us so highly and we look forward to welcoming you back to the resort. Kind Regards

10/10 – Hervorragend

Nigel

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Great location and amenities.
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Emma(Manager) am 2. Juni 2022
Thank you for rating us so highly. We hope to welcome you to the resort again. Kind Regards

10/10 – Hervorragend

kerry

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Brilliant
Aufenthalt von 2 Nächten im April 2022
Antwort von Rochelle (Reservations) am 29. Apr. 2022
Thank you so very much. So glad you enjoyed your stay. We look forward to seeing you again. Kind Regards the Emerald Team

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Comfortable and clean room, well presented and maintained. We were welcomed to the property in a very friendly and professional manner and facilities were well explained. One "minor challenge" we experienced was the rather loud music which was clearly audible from the restaurant in the street below the property.
Aufenthalt von 2 Nächten im Februar 2022
Antwort von Emma(Manager) am 28. März 2022
Thank you for your wonderful review John. We are so glad to hear you enjoyed your stay. Kind Regards

10/10 – Hervorragend

brigitte

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Great location and beautiful bright apartment Nice furnishing and spacious with great facilities Will go there again
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Emma(Manager) am 26. Dez. 2021
Thank you for rating your stay with us so highly. We look forward to seeing you soon. Kind Regards

6/10 – Okay

roslyn

Gut: Sauberkeit
Ok but missing friendly touches
Aufenthalt von 4 Nächten im Juli 2021
Antwort von Emerald Noosa Team am 1. Aug. 2021
Thank you for your review. We hope that next time your stay is amazing.

8/10 – Gut

Matthew

Mit der Familie gereist
Gut: Komfort des Zimmers
Aufenthalt von 5 Nächten im Mai 2021
Antwort von Emma(Manager) am 8. Juni 2021
Thank you for your review and we are glad you enjoyed your stay. Kind Regards

8/10 – Gut

Ken

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2021
Antwort von Emma - Manager am 2. Juni 2021
Thank you for rating your stay with us so highly. We look forward to welcoming you back to the resort in the future. Kind Regards

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Pretty good location. No internet was available at the time we stayed. A unit was being refurbished on our floor so we had paint fumes drilling and hammering during our stay. It was not mentioned at check in that this would begin the next day. No apology was made to us. Our apartment was large and well appointed although was looking a little tied. You couldn’t use the balcony because of the noise from the street and the restaurant below.
Aufenthalt von 11 Nächten im März 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Loved everything about the property, very friendly staff, great room & location. Will ONLY stay here from now on.
Aufenthalt von 5 Nächten im Februar 2021
Antwort von Emma(Manager) am 5. März 2021
Thank you for your amazing review of the resort. We can't wait to welcome you back. Kind Regards

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit
the unit was Ok but there was noise from a bus interchange and late night groups making noise.
Aufenthalt von 3 Nächten im Februar 2021

8/10 – Gut

Janelle

Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Uncomfortable beds always ruin it
Great location, big rooms, awfully uncomfortable bed
Aufenthalt von 2 Nächten im Februar 2021

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 4 Nächten im Januar 2021

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Dezember 2020
Antwort von Emma(Manager) am 5. Jan. 2021
Thank you for rating your stay with us so highly. We hope to see you again soon. Kind Regards

10/10 – Hervorragend

Tracey, Rockhampton

Geschäftlich gereist, Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Great location and parking. Rooms are clean, spacious and nice. Will stay again
Aufenthalt von 3 Nächten im Oktober 2020
Antwort von Emma(Manager) am 6. Okt. 2020
Thank you for rating us so highly. We hope we get to see you back at the resort soon. Kind Regards

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
An affordable, quality place to stay for a family in a fantastic location. We were very happy with the classic, basic unit. The resort was very clean and well managed. We were thrilled with the location, so close to the beach and shops.
Aufenthalt von 3 Nächten im September 2020
Antwort von Emma(Manager) am 23. Sept. 2020
Thank you so much for your exceptional review, we are delighted to receive it. We hope to have the opportunity of welcoming you back to the resort. Kind Regards

10/10 – Hervorragend

Rachel, Brisbane

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Spacious apartment with everything you need at your door step. The pool was perfect for the kids and the spa was a real treat for mum.
Aufenthalt von 3 Nächten im September 2020
Antwort von Emerald Noosa Team am 21. Sept. 2020
Hi Rachel, Thankyou for your great review and for taking the time to do it. We are very glad that you and your family enjoyed your stay and look forward to welcoming you back in the future. Emerald Noosa Team

8/10 – Gut

Renee, Bargara

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great location with beautiful gardens. Large apartment close to everything
Aufenthalt von 6 Nächten im September 2020
Antwort von Emerald Noosa Team am 12. Sept. 2020
Hi Renee, Thanks for taking the time to post your review. We are very glad you enjoyed your stay and look forward to welcoming you back soon. Emerald Noosa Team

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 2 Nächten im August 2020
Antwort von Emma(Manager) am 26. Aug. 2020
Thank you for rating your stay with us so highly. We hope to see you again. Kind Regards

10/10 – Hervorragend

Ora, Brisbane, Queensland.

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
The unit was quiet, spacious & comfortable to stay in. Undercover parking is definitely a good thing to have in Noosa, as parking is very limited. The heated pool & the sauna was awesome. The staff were very friendly & helpful. So close to the beach, restaurants & shops. The only thing I was concerned about was they didn’t supply a sachet of dishwashing liquid to clean dishes & the walls were quite dusty. But other than that a wonderful stay overall.
Aufenthalt von 3 Nächten im August 2020
Antwort von Emerald Noosa Team am 23. Aug. 2020
Hi Ora, Thanks for your great review. We do supply dishwashing liquid under the sink wrapped in the teatowels, but we are sorry if you did not have any. We will certainly have our housekeeping staff dust down the walls, thanks for letting us know. We look forward to welcoming you again in the future. Emerald Noosa Team

8/10 – Gut

Zoe, North Brisbane

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Great location, staff were very friendly apartment was great. We found it was very noisy late at night, being above a restaurant/ bar.
Aufenthalt von 2 Nächten im August 2020
Antwort von Emerald Noosa Team am 17. Aug. 2020
Hi Zoe, Thanks for your great review. Sorry about the noise from the restaurant, next time we can request an apartment away from that area for you. At present we are working with our Body Corporate for answers to that actual issue. We look forward to seeing you very soon and thanks again for staying. Emerald Noosa Team

10/10 – Hervorragend

Dean

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2020
Antwort von Emma(Manager) am 18. Juli 2020
Thank you for rating us so highly. We glad you enjoyed your stay and hope to see you again soon. Kind Regards

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a noisy apartment on top of the cafe Early morning the staff In the cafe were shouting To each other. At night(being Friday & Saturday night) the entertainment was ultra loud.
Aufenthalt von 2 Nächten im März 2020
Antwort von Emma (Manager) am 20. März 2020
Thank you for review. Kind Regards

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
Worst hotel experience I have every had combined with the worst customer service possible = do not stay at this hotel
Aufenthalt von 3 Nächten im März 2020
Antwort von Emma (Manager) am 15. März 2020
Really disappointing to receive this review anonymously as does not put us in a position to address any issues you may have. We wish you all the best in these very difficult times we are all facing. Kind Regards

8/10 – Gut

Hector, Argentina

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Muy bien ubicado, pero hay que tener suerte de que te hospedes en pisos superiores, abajo hay un restaurante con música en vivo todas las noches y hay demasiado ruido
Aufenthalt von 3 Nächten im März 2020
Antwort von Emma (Manager) am 10. März 2020
Thank you for your review. Kind Regards

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location right on the Main Street, close to the beach and cafes
Aufenthalt von 4 Nächten im Januar 2020
Antwort von Emma (manager) am 3. Feb. 2020
Thank for your review. We are glad you enjoyed our Hastings Street location. Kind Regards

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2020
Antwort von Emma (Manager) am 29. Jan. 2020
Thank you for rating us so highly. Kind Regards