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Bewertungen von Days Inn by Wyndham Sturbridge

2 out of 5
Days Inn by Wyndham Sturbridge
400 Haynes St., Route 15, Sturbridge, MA

Bewertungen

5,8
157 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
214 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 8 - Gut" "
201 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 6 - Okay" "
192 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
243 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,0/10

Sauberkeit

6,6/10

Personal & Service

5,2/10

Ausstattung

5,8/10

Zustand der Unterkunft

5,6/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Lauren

Verbesserungswürdig: Ausstattung
This place is disgusting! Hair in the shower, toothpaste spots on the mirror, sink handle is broken so you can’t adjust it, dirty sock against the wall by the bed, pieces of food all along the edges of the floor, crumbs on the fridge, tv is broken, the counter looks like it was ripped off the wall somewhere else and stuck here (old caulking on the edge), toilet paper holder is broken, big areas that had been broken in the tub and someone tried to patch them up, bathroom floor has a layer of something on it that my flip flops leave marks in, one small circular overhead light for the whole room, extremely unpleasant check in staff. Maintenance was called to fix the tv but never showed up. I almost slept in my car but even the parking lot is sketchy
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 26. Mai 2024
Thank you for staying here at Days Inn Sturbridge with us I have read about the issues you had during your stay with us . I am very sorry that you had a negative experience here I would like to thank you for your feedback and rest assured, we will be addressing these issues immediately.

2/10 – Ungenügend

eric

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No refrigerator. Ice room is locked. They're trying to scam me out of money for no reason. Guy at desk lied to me about a pending charge
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Management am 26. Mai 2024
Sorry for any inconvenience or confusion however the charge to the card was resolved when brought to my attention.

10/10 – Hervorragend

Portia

Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 26. Mai 2024
Thank you for staying here with us at Days Inn Sturbridge we look forward to seeing you again soon.

8/10 – Gut

Peter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was good speriands
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 25. Mai 2024
Thank you for staying with us we look forward to seeing you again soon

10/10 – Hervorragend

connie, MINEOLA

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The picture and ad said they had a pool. Broken pool. Need to take that off. Breakfast was terrible
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Management am 24. Mai 2024
Thank you for your feedback . We are working on both of those things

2/10 – Ungenügend

Anne

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The facility itself is behind a major truck stop and difficult to find. We checked in and went to the room. The beds looked like there were slept in and not changed. They were not made up very well. Pillows were nasty and smelly. Bathroom was so nasty with hair everywhere and mold in the shower and sink. We literally left the hotel within 3 minutes from arriving. So gross. This hotel should not be offered.
Antwort von Management am 17. Mai 2024
Thank you for staying here at Days Inn Sturbridge with us I have read about the issues you had during your stay with us . I am very sorry that you had a negative experience here. I would like to thank you for your feedback and rest assured, we will be addressing these issues immediately.

8/10 – Gut

Nancy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it was very clean and quite would stay there again
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 26. Mai 2024
Thank you for your feedback we look forward to seeing you again soon

4/10 – Schlecht

Emma

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our sheets had bloodstains and other bodily fluids on it and the staff didn’t apologize when I asked for new sheets
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 16. Mai 2024
Thank you for staying here at Days Inn Sturbridge with us. I have read about the issues you had during your stay with us . I am very sorry that you had a negative experience here. I would like to thank you for your feedback and rest assured, we will be addressing these issues immediately.

2/10 – Ungenügend

Paula

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was section 8 housing (low income)! Not a hotel! The rooms were dirty, people were not clean, hotel lobby was dirty. Everything was dirty and extremely run down. The room was tiny, you could barely get around the bed and you could not pull out the desk chair (which was broken anyways). I would never recommend this hotel, even if the thing reserving the room was an ant. The ant would run away!
Aufenthalt von 6 Nächten im April 2024
Antwort von Management am 16. Mai 2024
Thank you for staying here at Days Inn Sturbridge with us. I have read about the issues you had during your stay with us . I am very sorry that you had a negative experience here. I would like to thank you for your feedback and rest assured, we will be addressing these issues immediately.

4/10 – Schlecht

Virtuous Woman.

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bed bugs very bad so I have to leave. I supposed to leave on Saturday by left on Friday
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Management am 16. Mai 2024
Thank you for staying here at Days Inn Sturbridge with us. I have read about the issues you had during your stay with us . I am very sorry that you had a negative experience here. I would like to thank you for your feedback and rest assured, we will be addressing these issues immediately.

2/10 – Ungenügend

Chris

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stopped here while travelling through and chose it because it had free breakfast and wifi and a decent rate and it was very late. My mistake was not reading the reviews. As soon as we walked into the building we felt uncomfortable. There was a small group of people loitering and smoking and no one at the front desk. Someone came shortly and although she was not unfriendly, she spoke very little and told us nothing about where to go or if/when/where was breakfast. The hotel seemed very drab and dirty overall. The bathroom had a bad odour and one of the towels was badly stained and another had hair on it. The sink drained very slowly and smelled as if the drain had something plugging it. Our window was open when we got in the room as well. We were on the ground floor and so concerned about why it would be left open. The bed seemed fine, sheets appeared to be clean but the pillows were small and uncomfortable. The wifi did not work. We decided to get up early to leave as we did not want to stay any longer than necessary. There was no one in the breakfast area and the coffee machine was out of order, this was at 7am. The lady that checked us in was in the back room of the desk and ignored us as we left. We were never so happy to be out of somewhere.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 9. Mai 2024
I have read about the issues you had during your stay with us . I am very sorry that you had a negative experience here. I would like to thank you for your feedback and rest assured, we will be addressing these issues immediately

4/10 – Schlecht

RC

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Heater didn't work and they didn't have extra blankets. Water in shower was warm instead of hot
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 9. Mai 2024
I will make sure this is checked out by our maintenance crew. Thank you for your feedback .

6/10 – Okay

Tracy

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Room was dirty, limited amenities, hole in wall, shower curtain was gross.
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Barbara

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There were burn holes in the bead cover, the room smelled. I was waiting in a filthy food area as I arrive early and no one came and got me. No coffee cups no breakfast I would eat
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 2. Mai 2024
Sorry for any inconvenience you may have had.

2/10 – Ungenügend

Zuleimi

Aufenthalt von 3 Nächten im April 2024
Antwort von Management am 24. Mai 2024
I am very sorry that you had a negative experience here. I would like to thank you for your feedback and rest assured, we will be addressing these issues immediately.

6/10 – Okay

allan

Mit dem Partner gereist
Basic motel. It fit hour needs
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 2. Mai 2024
Thank you for your feedback hope to see you again soon.

8/10 – Gut

Niamke

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Kim am 28. Apr. 2024
Thank you for your feedback. We hope to see you again soon

6/10 – Okay

Zachary

Mit einer Gruppe gereist
Place was a little dingy, but did the trick.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kim am 27. Apr. 2024
Thank you for staying with us we do appreciate your feedback. Hope to see you again soon

4/10 – Schlecht

Jillian

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was so dirty and the front desk attendant was so bitter. Not a smile and barely a word. Our prsenece seemed to ruin her day. I have never seen anything like it.
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 27. Apr. 2024
We do apologize for the inconvenience. I will personally have a talk with her. She is typically not like that at all.

4/10 – Schlecht

Kevin

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Unfriendly staff, never a "thank you" or "welcome". Severely understaffed. "Breakfast" was coffee and a granola bar. Hotel is way off the road, back behind a truck stop on a rural road. Room was basically clean, but there were a few hairs in the bathroom and no stopper for the tub. Unlikely I would ever go back.
Aufenthalt von 2 Nächten im April 2024
Antwort von Kim am 24. Apr. 2024
We do apologize for any inconvenience you may have had here at Days Inn .

4/10 – Schlecht

Nelson, Bronx

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
they don't have coffee maker, refrigerator or microwave in the room and the TV was only one channel.
Aufenthalt von 2 Nächten im April 2024
Antwort von Kim am 23. Apr. 2024
We do apologize for the inconvenience howver our single queen rooms do not come with those amenities only the King suites do

8/10 – Gut

Rasty

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
I liked the place in general except for the receptionist, she was not good, she was not giving directions and she was not supportive!!!!
Aufenthalt von 1 Nacht im April 2024
Antwort von Kim am 20. Apr. 2024
I will talk to her and see to it that she is a bit more helpful.

6/10 – Okay

Elizabeth

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Half the towels in my room were dirty/stained but folded as if they were clean. Room looked like it had not been thoroughly been cleaned since previous guest. Was noisy due to other guests all night and walls are thin so you could hear people the next room over clearly. Will not be returning.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kim am 17. Apr. 2024
I have read about the issues you had during your stay with us. I am very sorry that you had a negative experience here. I would like to thank you for your feedback and rest assured, we will be addressing these issues.

4/10 – Schlecht

maria

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
One towel for 2 people. No place close to get food no microwave in the room in the middle of no where only 3 tv channels to watch. Very limited breakfast choices and the coffee maker was broken. Was very inconvenient not having a car because you have to travel for everything.
Aufenthalt von 3 Nächten im April 2024
Antwort von Management am 13. Apr. 2024
Sorry for any inconvenience you had as for the towel situation you could have come to the desk and they would have given you another towel.There is always coffee and a microwave available 24/7 in the breakfast area.

6/10 – Okay

Corey

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
Staff was rude and was a lot of noise coming from next door and on top of our room
Aufenthalt von 1 Nacht im März 2024
Antwort von Kim am 1. Apr. 2024
I do apologize for any inconvenience you may have had while you were here. Had we known of any noise complaints we would have addressed them for you without a problem

2/10 – Ungenügend

Patricia J

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Filthy & shabby
Aufenthalt von 1 Nacht im März 2024
Antwort von Kim am 1. Apr. 2024
We are sorry that we did not meet your expectations. We do strive to meet our guests needs and expectations. I will be informing the staff of your feedback

2/10 – Ungenügend

Brian

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Facility is in desperate need of remodel. There’s not 1 single lamp in room. Badly stained window cushion. TV gets just a few blurry channels. Refused refund when I left to stay elsewhere.
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 29. März 2024
Sorry for any inconvenience you may have had during your stay here with us.

10/10 – Hervorragend

Sonia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No complaints
Aufenthalt von 2 Nächten im März 2024
Antwort von Kim am 17. März 2024
Thank you for staying here with us we look forward to seeing you again . Thank you for your feedback we appreciate it

2/10 – Ungenügend

Jaymarie

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property really made me reconsider staying in hotels during my business travels. I would have never imagined that I would have to move to a different room because the room I was given was absolutely disgusting. There was still dirty underwear and trash in the drawer. After going back and forth with the front desk about wanting my money back so that I could go to another hotel I was placed in another room. This room was slightly cleaner yet had weird yellow sticky food all over the walls, loose lightbulbs on the window sill and it made for just a terrible experience. I just did not understand why this hotel could not understand that their rooms were absolutely dirty! I should have been offered a refund so that I could go elsewhere. Instead they fought me every step of the way and in the end just outright refused to help me. The solution was “ I can let you try another room” as if this was some joke. Honestly the whole experience was terrible and I would not recommend to anyone it felt unsafe, the location is super weird and hard to access. I was just taken back and honestly would have appreciated a little understanding from the front desk. Rather than acting upset with the feedback, some accountability on their end would have gone a long way. I completely understand things happen but this was not it! From the dirtiness to the way it was handled was just wrong. After being in my second room I just left without my hard earned money. I was done fighting for a clean room.
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 15. März 2024
I am very sorry for any inconvenience you may have had here. I will be looking into this matter to make sure that it has been cleared up .

2/10 – Ungenügend

Jessyca

Aufenthalt von 2 Nächten im März 2024
Antwort von Kim am 8. Apr. 2024
Sorry for any inconvenience

2/10 – Ungenügend

Donovan

Mit dem Partner gereist
The room smelled terrible and the bathroom was very dirty with faucet and shower head falling out of the wall
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 15. März 2024
Sorry for any inconvenience you may have had here I will be looking into this matter that you have brought to our attention

4/10 – Schlecht

Jason

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Kim am 7. März 2024
Sorry for any inconvenience you may have had .

2/10 – Ungenügend

Cory

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
This hotel was the most disgusting place I’ve ever stayed. There was urine all over the toilet bowl and the water in the toilet was dirty looking. There were holes in the wall, missing art work from the wall with holes where it was hung, the sheets and pillow cases had stains everywhere. We were forced to stay coming home from NYC and there was a bad snow fall that did not allow us to drive home and this was the closest hotel. If I knew it was this gross, I’d have risked my safety to drive elsewhere. Staff was also extremely slow and rude and when we checked out didn’t even acknowledge us for 3 minutes so we just left. Not to mention it was hard to find behind a truck stop that had literally 100 tractor trailers in the parking lot.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kim am 7. März 2024
I do apologize that our room was not to your liking . However I will denitely look into the room quality and cleanliness for sure I have spoke with the supervisor and he assured me that he will be double checking the rooms to prevent this from happening again thank you for letting me know.

2/10 – Ungenügend

Mark

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Kim am 28. Feb. 2024
Sorry for any inconvenience you may have had

10/10 – Hervorragend

Hasan Akisik

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place for the money
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kim am 28. Feb. 2024
Thank you for staying here with us at Days Inn. We look forward to seeing you again soon.

6/10 – Okay

Stefany

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room was dirty. There was hair everywhere. The was really the only thing that bothered me. It was in the bed, on the bathroom floor, my face clothe. It was a mess.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Management am 30. Jan. 2024
Sorry for any inconvenience you may have had here with us. If you had come to the desk, we would have changed your room. Again, I do apologize for any inconvenience.

2/10 – Ungenügend

steve

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
pas propre et pas d eau chaude pour prendre sa douche
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kim am 21. Jan. 2024
Sorry for any inconvenience you may have had I will be looking into this matter thank you for the feedback .

8/10 – Gut

Anthony

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kim am 16. Feb. 2024
Thank you for staying with us and we look forward to seeing you again soon thank you for your feedback.

4/10 – Schlecht

Amanda

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
You get what you pay for
That saying… “you get what you pay for” goes for this place. Bugs in the window sill, pretty sure there was dog poop on the floor, the water was black in the morning after flushing. Couldnt take a shower. The bed was pretty comfortable though and so were the 3 pillows. However, I did ask to be up away from most people so my boyfriend could play his guitar and not disturb the people near by. She said it was on the side that was still under construction. We honestly weren’t expecting much. We just needed a place to sleep. So the price was only $79 with taxes on a Saturday in January. The pool was out of commission. The breakfast was granola bars and cereal and coffee. With that being said I wouldn’t use this for a romantic getaway but alright for a one nighter in the middle of a snow storm. And waking up to the snow in the woods was very pretty!!!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Management am 21. Jan. 2024
Sorry for any inconvenience you may have had. We are not a pet friendly property so I am not sure how there would be dog poop on the floor. As for the pool it is an outdoor pool so that would not be open in New England in January. Again I apologize for any inconvenience.

6/10 – Okay

Carolina

Mit der Familie gereist
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von kim am 31. Dez. 2023
Thank you for staying with us we look forward to seeing you again soon

6/10 – Okay

daniele s

Verbesserungswürdig: Personal & Service
Aufenthalt von 8 Nächten im Dezember 2023
Antwort von Kim am 31. Dez. 2023
Thank you for staying with us we appreciate your business and look forward to seeing you again soon.

10/10 – Hervorragend

Dennis

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great service and convenient to interstate. Could be cleaned
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kim am 29. Dez. 2023
Thank you for staying here with us and for your feedback. We will defiantly look into this issue and get it taken care of. We hope to see you again soon again thank you !

6/10 – Okay

Anne, Oakland, ME

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
It was hard to find. The signage was poor. We missed the entrance. The WiFi didn’t work well. The TV didn’t work at first. The maintance man was great and came to the room and replaced the batteries in the remote
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kim am 29. Dez. 2023
Good morning sorry for any inconvenience you may have had here at Days Inn we hope to see you again very soon.

2/10 – Ungenügend

Amy

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Did not feel safe
Never even checked in. The parking was filled with small gatherings of people just hanging out. Parking lot lighting was terrible. Did not feel safe getting out of the vehicle to check in. Left and went somewhere else.
Aufenthalt von 1 Nacht im September 2023
Antwort von Kim am 21. Dez. 2023
Sorry for any inconvenience the property is perfectly safe. We do not allow smoking in the building therefore guest have to go outside to smoke, and they do tend to gather together when they do.

10/10 – Hervorragend

Mariela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We were homeless and were staying at Days Inn, the hotel staff became more like family. We never had any issues the staff and managers were respectful and friendly. Place was always clean and we never had any issues. Thank you for helping us feel at home.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Kim am 21. Dez. 2023
Thank you Mariela for staying with us and for the feedback we appreciate it your honesty.

6/10 – Okay

Pauline

Gut: Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Management am 21. Dez. 2023
Thank you for your feedback . Hope to see you again soon.

10/10 – Hervorragend

Hyancinthe

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kim am 17. Dez. 2023
Thank you for staying with us and for your feedback . We look forward to seeing you again soon .

6/10 – Okay

Jarret

It was ight
Antwort von Kim am 16. Feb. 2024
Thank you for your feedback we look forward to seeing you again soon.

10/10 – Hervorragend

Scott

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Management am 9. Dez. 2023
Thank you for your feedback. We appreciate your business and look forward to seeing you again soon

8/10 – Gut

Thomas

Gut: Sauberkeit und Personal & Service
👍
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Management am 9. Dez. 2023
Thank you for your feedback we look forward to seeing you again soon