Fassade der Unterkunft

Bewertungen von Hampton by Hilton London Stansted Airport

3 out of 5
Hampton by Hilton London Stansted Airport
Bassingbourn Road, Essex, Stansted, England

Bewertungen

8,8

Hervorragend

982 von insgesamt 1626 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
424 von insgesamt 1626 Gästebewertungen haben eine Bewertung von 8 - Gut" "
117 von insgesamt 1626 Gästebewertungen haben eine Bewertung von 6 - Okay" "
53 von insgesamt 1626 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
50 von insgesamt 1626 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

udo

Alles super
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations am 21. Mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Roy, Reichenbach

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schneller und problemloser Check in, nettes Personal, saubere Räumlichkeiten
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relations am 8. Apr. 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Ulrike

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr empfehlenswertes Hotel in absoluter Flughafen Nähe, wer spät kommt oder früh morgens fliegt, sollte ich hier einchecken. Sehr große Zimmer, gemütliche Betten, wir haben so gut wie kein Fluglärm gehört, war absolut in Ordnung. Abends ein phantastisches Abendessen in der Lobby zu fairen Preisen eingenommen. Frühstück war mit inkludiert und ok, sehr freundlicher Service, wir waren ein bisschen traurig, dass wir nach nur einer Übernachtung schon wieder abreisen mussten, um unseren Flieger zu bekommen. Wenn die nächsten Besuche in London sind und unsere Flugzeiten es hergeben, werden wir definitiv wieder in diesem Hotel übernachten.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations am 8. Apr. 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 – Gut

Alina

Gut: Sauberkeit und Personal & Service
Zimmer sauber und ruhig, Lobby und Frühstücksbereich modern, freundliche Mitarbeiter, sehr gute Anbindung an öffentliche Verkehrsmittel in die Londoner Innenstadt, direkt am Flughafen
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations am 26. Feb. 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 – Gut

Martin Andreas

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
-
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Relations am 20. Feb. 2024
Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

8/10 – Gut

Djamshid

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel perfect to cache a fligth @Stansted
Very nice and professional staff Not so far away from terminals 5-8 mins walk all you need to spend a night is available in this hotel Early breakfast is very good, reception and bar area open 24h if travelling with more than 2 adults be aware that the couchbed is not comfortable at all and the aircondition tempreture is set remotly from the reception
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations am 19. Feb. 2024
Thank you for your time to give a rating and sharing your experience with us. We appreciate the feedback and have forwarded your comments to the manager concerned. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

10/10 – Hervorragend

Sabine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes Airporthotel 5 Minuten zu Fuß vom Flughafen entfernt. Super Frühstück schon ab 4 Uhr
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations am 19. Feb. 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Kazue

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel near Stansted airport
Evening was fine. Very good breakfast.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relations am 19. Dez. 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Björn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolles Hotel, direkt am Flughafen, nur wenige Gehminuten entfernt
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Relations am 12. Dez. 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Dorothea

Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Relations am 11. Sept. 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Ute

Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Relations am 6. Sept. 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Nadia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sauber, freundliches Personal
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Relations am 24. Juli 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 – Gut

Sharon Liz

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Relations am 25. Juli 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Christoph

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Guest Relations am 6. Juni 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Meliha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice, you can walk from the airport to the hotel!
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Guest Relations am 21. März 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

4/10 – Schlecht

Ilvair-Francisco

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Guest Relations am 1. März 2023
Thank you for taking the time to leave a review, we are disappointed to hear that you didn't enjoy your stay with us. We openly admit that we can't always get things right all of the time, as we are human after all, and value any feedback, positive or negative, so we can continually improve our guest service delivery. We would love to discuss your experience in more details, and review your feedback to ensure we improve, and hope that you can contact us at gsa@hbhstansted.com with more information.We hope to hear from you soon!

10/10 – Hervorragend

Oliver

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolles Preis-Leistungsverhältnis, optimal für einen Kurztrip nach London, Flughafen Nähe Top (3 Minuten Gehweg vom Flughafen bis zum Hotel), nette Mitarbeiter
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Guest Relations am 1. März 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Nicole

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Für eine Nacht am Flughafen perfekt.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Guest Relations am 14. Feb. 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Hannelore

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Guest Relations am 8. Feb. 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 – Gut

Anastasia

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Guest Relations am 8. Feb. 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

2/10 – Ungenügend

Anja

Aufenthalt von 1 Nacht im Januar 2023
Antwort von Guest Relations am 16. März 2023
Thank you for taking the time to leave a review, we are disappointed to hear that you didn't enjoy your stay with us. We openly admit that we can't always get things right all of the time, as we are human after all, and value any feedback, positive or negative, so we can continually improve our guest service delivery. We would love to discuss your experience in more details, and review your feedback to ensure we improve, and hope that you can contact us directly with more information.We hope to hear from you soon!

10/10 – Hervorragend

Rico

Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Guest Relations am 25. Juli 2023
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Jelena

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gut. Sehr nah am Flughafen, trotzdem ruhig. Super Frühstück und toller Kaffee!
Aufenthalt von 2 Nächten im September 2022
Antwort von Guest Relations am 19. Sept. 2022
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Ewgeni

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2022
Antwort von Guest Relations am 9. Sept. 2022
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Christoph

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr enpfehlenswert
Servivepersonal top - Trotz Vollbelegeung und Anreise morgens um 3 Uhr war das Personal freundlich und aufmerksam - Frühstückservice sehr gut / lohnt sich - Zimmer sehr sauber - Bad sehr sauber - fussläufig zum Terminal
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Guest Relations am 9. Sept. 2022
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Sven

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gutes fussläufiges Airporthotel
Gutes Mittelklassehotel mit inkludiertem Frühstück fußläufig vom Terminal. Es gab nichts zu bemängeln. Wir konnten unser Gepäck für einen Tag abgegeben, um zwischen zwei Flügen nach London zu fahren.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Guest Relations am 30. Aug. 2022
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 – Gut

Priscilla

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr praktisch für Stansted Airport Übernachtung
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Guest Relations am 20. Juni 2022
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Oliver

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
- Neues Personalat zu Fu - Flughafen Nähe (erreichbar zu Fuß in 5 Minuten) - Preis Leistung
Aufenthalt von 1 Nacht im März 2022
Antwort von Guest Relations am 14. März 2022
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Maximilian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stressfreies Reisen
Wieder perfekt, wenn man frühmorgens abfliegt und ohne Stress seine Reise starten möchte. Sehr nettes Personal! Zu empfehlen!
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Guest Relations am 5. Jan. 2022
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Renate

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfekt
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Guest Relations am 13. Okt. 2021
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
jederzeit wieder - trotz hohem Preis
Der CI war schnell - alles vorbereitet. Das Frühstück für UK ausgesprochen gute Auswahl und ausreichend. Das Gym ist für ein kleines Workout eingerichtet - könnte besser ausgestattet sein. Das Zimmer war in Ordnung - ruhig trotz Sicht zum Airport - schalldichte Fenster 1A. Lediglich hatte das barrierrefreie Badezimmer einen Konstruktionsfehler , und das Duschwasser lief nicht in den Gully, sondern in das Zimmer. Dass dies noch niemand gemeldet hat liegt wohl an der heutigen Zeit der Gesellschaft.
Aufenthalt von 1 Nacht im September 2021
Antwort von Guest Relations am 14. Okt. 2021
Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment has been forwarded to the concerned managers to take the necessary action, we simply cannot improve without valuable feedback such as yours. The entire team looks forward to the pleasure of welcoming you back to the hotel very soon.

8/10 – Gut

Daniel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles richtig tip top !!
Aufenthalt von 1 Nacht im August 2021
Antwort von Guest Relations am 13. Sept. 2021
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Typical Airport with very nice Rooms. Best one around the Stansted area.
Aufenthalt von 1 Nacht im August 2021
Antwort von Guest Relations am 12. Aug. 2021
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Kenan

Aufenthalt von 1 Nacht im Juni 2021
Antwort von Guest Relations am 14. Juli 2021
Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to the Hampton by Hilton London Stansted Airport very soon.

10/10 – Hervorragend

Zhanna

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Super clean, comfortable bed, new furniture. 5 minutes walk to the airport. I will definitely come again
Aufenthalt von 1 Nacht im Mai 2021
Antwort von Guest Relations am 14. Juli 2021
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Tracey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Well located
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations am 21. Mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Henry

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First, it's a Hampton Inn. So far, they have never disappointed me. It's my yearly vacation trip to Europe. Nice place right at the airport where I can relax before and after my trip before flying home.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations am 21. Mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 – Gut

Kinuyo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good in all aspects. Good breakfast. High value for the price.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations am 21. Mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Sam

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff. Early breakfast is handy. Would stay there again especially for early flights.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations am 20. Mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Carl, Colchester Essex

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Very helpful staff, very easy for the airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations am 13. Mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

8/10 – Gut

Kathleen

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent overnight location for an early morning departure or a late evening arrival. V clean and comfortable beds. Would’ve been the full five stars but no coffee or tea in room. Kettle cups etc, but empty of essentials!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations am 13. Mai 2024
Thank you for your time to give a rating and sharing your experience with us. We appreciate the feedback and have forwarded your comments to the manager concerned. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

4/10 – Schlecht

Ondrej

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations am 10. Mai 2024
Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

10/10 – Hervorragend

Valerie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect! Stayed the night before a very early flight next morning. Room very clean and comfortable. Great breakfast prior to flight. Short covered walkway to terminal. Would highly recommend.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations am 8. Mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

10/10 – Hervorragend

Simona

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations am 7. Mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

4/10 – Schlecht

Dan

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Vastly overpriced in the basic rooms. Bed far from comfortable, had a lot better at premier inn. Rm 251, the bathroom was clean but needs a lot of attention, cracked basin, mouldy shower tray silicon, hair in the shower tray…Long hair. Food….not great I. The main restaurant at night. Limited and not that fresh. Paying £125 a room a night, thinking it would be more comfy. We only did to reduce travel to and from Airport.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mark T am 3. Mai 2024
Dear Dan,Thank you for taking the time to review your stay. We will share your feedback with the relevant managers to address your comments.Kind regardsMark

10/10 – Hervorragend

Arild, Tønsberg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good normal quality, convenient.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations am 2. Mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

6/10 – Okay

Jeff

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Very convenient for the airport. We stayed overnight as had a very early flight out the next morning and it’s only a 5min walk under a covered walkway. The hotel itself is “well loved” or perhaps “well used” is a better term. So it’s all a bit tired and beat up and the room seemed quite dirty and had a strong smell of a damp unclean rag.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations am 2. Mai 2024
Thank you for your time to give a rating and sharing your experience with us. We appreciate the feedback and have forwarded your comments to the manager concerned. We do look forward to welcoming you back to the Hampton by Hilton London Stansted Airport very soon.

10/10 – Hervorragend

Terence

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations am 2. Mai 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.

4/10 – Schlecht

Philip

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The bed was uncomfortable, the shower wasn't great, the only thing it had going for it was that it was close to the terminal.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations am 30. Apr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment has been forwarded to the concerned managers to take the necessary action, we simply cannot improve without valuable feedback such as yours. The entire team looks forward to the pleasure of welcoming you back to the hotel very soon.

10/10 – Hervorragend

Fabiana

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tutto comodo.. La stanza era grande ma il bagno poco funzionale . Buona la colazione che è stata accessibile anchr alle 4 di mattina.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations am 30. Apr. 2024
We are truly heartened to receive your positive review of our hotel. Thank you for letting us know how much you enjoyed it, delighted that you enjoyed your experience and we truly look forward to welcoming you back in the very near future.