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Bewertungen von Hotel Zi Teresa

4 out of 5
Hotel Zi Teresa
Vico III Rota 3, Sorrento, NA

Bewertungen

8,2

Sehr gut

106 von insgesamt 267 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
98 von insgesamt 267 Gästebewertungen haben eine Bewertung von 8 - Gut" "
40 von insgesamt 267 Gästebewertungen haben eine Bewertung von 6 - Okay" "
19 von insgesamt 267 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 267 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,6/10

Personal & Service

7,4/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Claudia

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Regina Somma am 20. Okt. 2023
Thank you very much for your review: it is very important for us.Best regards

8/10 – Gut

Boyko

Aufenthalt von 3 Nächten im Mai 2023
Antwort von Rgeina Somma am 12. Juni 2023
Dear Guest,we thank you very much for your review, it is very important for us.We hope to meet you again in the future.Best regards!

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2019

8/10 – Gut

Käthe, Bergstraße

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Liegt sehr zentral und trotzdem ruhig. Frühstück vielseitig für jeden etwas.
Aufenthalt von 4 Nächten im September 2019

10/10 – Hervorragend

Anke

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2017

10/10 – Hervorragend

Lynn, Arden

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We love that everything was in walking distance of this place
Aufenthalt von 4 Nächten im Mai 2024

8/10 – Gut

karah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good hotel. Location amazing. Restaurant across 10000/10.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Alessandro am 20. Mai 2024
Thank you so much foryour review!!!

6/10 – Okay

Hemamalini

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Zhengyu

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Location is excellent. Front desk is helpful and friendly. We wish tea, coffee, cups (not low quality plastic cups) etc. could be provided. Breakfast should be better.
Aufenthalt von 6 Nächten im Mai 2024

6/10 – Okay

antoniovito, Taranto

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Personale e pulizia eccellenti. La struttura ha potenzialità incredibili ma ora è decisamente in decadenza. La colazione direi pessima
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Pamela S

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient location. Nice breakfast.
Aufenthalt von 2 Nächten im April 2024
Antwort von Regina Somma am 27. Apr. 2024
Dear Guest,we are sorry if something in our hotel was not up to your expectations.Please, let us know what was wrong, so that we can improve our services.Best regards

8/10 – Gut

Marco

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
L’hotel è abbastanza centrale
Aufenthalt von 1 Nacht im April 2024
Antwort von Regina Somma am 26. Apr. 2024
Thank you very much for your review: it is very important for us.We are glad you enjoyed your stay in our hotel and we hope to meet you again!Best regards

6/10 – Okay

Jennifer

Rooms were cramped
Aufenthalt von 3 Nächten im April 2024
Antwort von Regina Somma am 23. Apr. 2024
Dear Guest,we are so sorry your stay in our hotel was not up to your expectation.We hope to improve our service to make all our guests happy.Best wishes!

10/10 – Hervorragend

Gulay

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Rooms are clean. Marvellous smell of citrus from balcony. I and my friends love the the stay very much.
Aufenthalt von 3 Nächten im April 2024
Antwort von Regina Somma am 23. Apr. 2024
Dear Guest,thank you very much for your review, it is very important for us.We are happy we managed to make you enjoy your stay and we hope to meet you again in the future.

10/10 – Hervorragend

Paul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 4 Nächten im April 2024
Antwort von Regina Somma am 8. Apr. 2024
Dear Guest,thank you very much for your review, it is very imposrtant for us!We wish you all the best!

4/10 – Schlecht

Guido

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
A pesar de que el precio es razonable y estar cerca del centro, la propiedad no es de cuatro estrellas. Los hoteles de los alrededores de cuatro estrellas son mucho mejores. En general las instalaciones por su calidad , antigüedad y deterioro, no califica para cuatro estrellas, lo que lleva a error a los clientes de Expedía.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Regina Somma am 9. Nov. 2023
Estimado cliente,Lamentamos que su estancia en nuestras instalaciones no haya estado a la altura de sus expectativas.Lo sentimos mucho porque siempre hacemos todo lo posible para satisfacer a nuestros huéspedes.Le deseamos todo lo mejor.Atentamente.

10/10 – Hervorragend

Dorothy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Would definitely stay here again
Hotel was immaculate. Very comfortable, spacious room. Quiet and relaxing. Great location, close to town center and restaurants and shopping.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Regina Somma am 3. Nov. 2023
Dear Guest,thank you very much for your review: it is very important for us.Hoping to meet you again in the future, we send you our best regards.

10/10 – Hervorragend

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful location! Easy walk to many locations, easy to get to bus station, train station and even the port for the ferry. Suggest using an Uber/Taxi when arriving by ferry as there can be a lot of steps to carry your luggage up. Staff was warm and responsive. There were 4 women sharing 1 room, enough space and beautiful views of the sea. Also, a magnificent restaurant across from ZiTeresa’s front gate!
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Regina Somma am 3. Nov. 2023
Dear Guest,thank you very much for your review: it is very important for us.Hoping to meet you again in the future, we send you our best regards.

10/10 – Hervorragend

Angela

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staff were very helpful. The location is close to the city ctr.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Regina Somma am 31. Okt. 2023
Thank you very much for your review, it is very important for us.Hoping to meet you again, we send you our best regards

6/10 – Okay

Carolanne, Fletcher

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Water either too hot, or just a trickle of cold. Bed’s extremely hard, even for someone who like firm Mattress. Not even sure there was a mattress. Staff and breakfast were very nice!! Rooftop bar and view exceptional. 10 min walk to train, 15 to town and pier. Good budget option for travelers.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Regina Somma am 31. Okt. 2023
Dear guest,thanks a lot for your review: our giests' opinion is very important for us.We have taken a note of the problems you encountered during your stay, to try to solve them.But we are happy you enjoyed your stay and you recommand our hotel.Best regards

8/10 – Gut

Eric

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
I would recommend the hotel. It is old and the rooms are laid out in a very weird way. The breakfast could be better. But its in a good location and is a good price.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Regina Somma am 20. Okt. 2023
Thank you very much for your review: it is very important for us.Best regards

8/10 – Gut

Fiona

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Regina Somma am 20. Okt. 2023
Thank you very much for your review: it is very important for us.Best regards

2/10 – Ungenügend

Naranjan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
If its just for location its good but not great. For the reat see the list; 1. Uncomfortable beds - my back is pretty much done
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Regina Somma am 10. Okt. 2023
Dear Guest,we cannot understand your rate, also because you tell we are good, even if not great, so we do not comprehend why you gave us 1 star, We understand you are angry as we cannot gave you a late check out and a free of charge place in our garage, but we find it incorrect to take revenge in this way.We hope for you all the best.

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Outstanding vakue
Large room for Europe. Wonderful firm mattresses. Good location. Great breakfast. Overall, outstanding value!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Regina Somma am 10. Okt. 2023
Dear Laura,we thank you very much for your review, it is very important for us and it is the best reward for our workWe hope to meet you again in the future.Arrivederci da Sorrento!

8/10 – Gut

Andrew

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Good location & staff generally cooperative (we got to know the maintenance man quite well, and he was wonderful). Sadly, the building is tired & wearing out; the air conditioner would stop for no reason, the metal winder shutter locked down on day 1, & numerous other small things didn't work properly. The buffet breakfast was ordinary.
Aufenthalt von 3 Nächten im September 2023
Antwort von Regina Somma am 8. Okt. 2023
Dear guest,thank you very much for your review, it is very important for us.We are sorry if something was wrong with your stay and we will try to improve our services for the next guests.Best regards

10/10 – Hervorragend

ROSA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Parfait rapport qualité prix
Excellente situation, parfaite pour nos déplacements Dommage qu’il n’y ait pas de restaurant car le petit déjeuner était délicieux et très diversifié.
Aufenthalt von 4 Nächten im September 2023
Antwort von Regina Somma am 1. Okt. 2023
Cher client,Merci beaucoup pour votre avis : c'est très important pour nous.Nous espérons te revoir bientôt!!Arrivederci a Sorrento!

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Sorento hotel.
Amazing. The hotel is very centrally located. It was a short walk to shopping and restaurants.
Aufenthalt von 5 Nächten im September 2023
Antwort von Regina Somma am 30. Sept. 2023
Thank you very much for your review, it is very important for us.We hope to meet you again in the future.Best wishes!

10/10 – Hervorragend

janet

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable rooms, staff was very nice..rooms were very clean and well lit. The pool staff was rude, but other than that , great hotel..front fesk was friendly..
Aufenthalt von 3 Nächten im September 2023
Antwort von Regina Somma am 30. Sept. 2023
Dear Guest,thank you very much for your review, it is very important for us.We hope to meet you again in the future.Best regards

10/10 – Hervorragend

Bruce

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I would give the hotel a 4.5 if I could. The room was clean and quiet and everything worked. The staff was pleasant and helpful. The location was good. The negatives were the beds which we found to be too firm and the breakfast which to us was pretty average.
Aufenthalt von 6 Nächten im September 2023
Antwort von Regina Somma am 28. Sept. 2023
Dear Guest,we thank you very much for your feedback: your opinion is important for us.Best regards

8/10 – Gut

Vincent

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Regina Somma am 28. Sept. 2023
Dear guest,thank you for your feedback, it is very important for us.Best regards

10/10 – Hervorragend

Stephen

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im September 2023
Antwort von Regina Somma am 31. Okt. 2023
Dear Guest,thanks a lot for your review, it is very important for us.We hope to meet you again.Arrivederci da Sorrento!

10/10 – Hervorragend

Delphine, mililani

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I realy enjoyed the location of the hotel the room wasn’t to much my style but was confortable I never used the pool and I could had done with out it the location was the thing for me
Aufenthalt von 3 Nächten im September 2023
Antwort von Regina Somma am 16. Sept. 2023
Dear Guest,we thank you very much for your review, it is very important for us.Best regards

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Such a helpful lady on reception. I’d had my purse stolen in Rome, so there were complications, she was wonderful. Pool small, but that’s no problem for us, the coolness was what was required. A hugely popular restaurant is opposite
Aufenthalt von 1 Nacht im September 2023
Antwort von Regina Somma am 16. Sept. 2023
Dear Guest,we thank you very much for your review, it is very important for us.Best regards

10/10 – Hervorragend

Louise, Bolton

Aufenthalt von 1 Nacht im September 2023
Antwort von Regina Somma am 1. Okt. 2023
Dear Customer,Thank you very much for your review: it is very important to us.We hope to see you again soon!Arrivederci da Sorrento!

8/10 – Gut

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the location and the building. Loved the roof top bar area. We were disappointed that pool was not accessible as closed at 6pm. Had to pay €3 for pool towel. Also, quad room had 1 good 'king' bed and 2 terrible beds, likely meant for very small children. Had a 'key' safe so did not feel secure. Broken shower head. Great staff, helpful,friendly. I would return!
Aufenthalt von 5 Nächten im August 2023
Antwort von Regina Somma am 31. Okt. 2023
Dear guest,first of all we thank you very much for your review.We are happy you enjoyed your stay in our hotel and we have taken a note of the problems you encountered, to solve them and to improve our services.Best regards

8/10 – Gut

John

Gut: Zustand der Unterkunft und Komfort des Zimmers
OK for short stay
Finding hotel made easier by large sign on main road. Well located. Pool area cramped plus charge for towels. Car park charge €30 per night is extortionate and had to leave car key with reception. Changed bathroom towels every day. Breakfast OK.
Aufenthalt von 4 Nächten im September 2023
Antwort von Regina Somma am 16. Sept. 2023
Dear Guest,we thank you very much for your review, it is very important for us.Best regards

10/10 – Hervorragend

Paula

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had the Italian Ambience and the view was Awesome from room and roof top bar!!The staff was great! I would come back!
Aufenthalt von 3 Nächten im September 2023
Antwort von Regina Somma am 16. Sept. 2023
Dear Guest,we thank you very much for your review, it is very important for us.Best regards

8/10 – Gut

Agnes

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was kept really well. The building itself was old. There was a smell of mold in our room, I’m sure due to its age. I couldn’t get the safe to work to store my passport and valuables. Other than that it was quite charming.
Aufenthalt von 3 Nächten im August 2023
Antwort von Regina Somma am 16. Sept. 2023
Dear Guest,we thank you very much for your review, it is very important for us.We are sorry for the safe, but it was just enough to ask the key at the front desk and it is very easy to make it work.Best regards

10/10 – Hervorragend

Ulla Friis

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Regina Somma am 31. Aug. 2023
Dear guest,thank you having chosen our hotel. We are happy your stay was up to your expectation.We hope to see you again in the future.

8/10 – Gut

Dennis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
. Hotel was nice and all areas walkable.
Aufenthalt von 3 Nächten im August 2023
Antwort von Regina Somma am 28. Aug. 2023
Dear Guest,thank you very much for your review, it is very important for us.Best regards

10/10 – Hervorragend

Art

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 4 Nächten im August 2023
Antwort von Regina Somma am 28. Aug. 2023
Dear Guest,we are very happy your stay in our hotel was up to your expectations.Thank you very much or your review.Best regards

10/10 – Hervorragend

Isabelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Points fort : emplacement, déjeuner, propreté, service , resto , bar , chambre .
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Regina Somma am 29. Aug. 2023
Cher client, merci d'avoir partagé votre expérience. Nous sommes heureux que vous ayez passé un bon séjour. Nous espérons vous compter à nouveau parmi nos invités.

10/10 – Hervorragend

Adrian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast, pool and rooftop patio are all very nice aspects of this property. It was clean and very convenient to walk anywhere we wanted to go. It was perfect for our family of four during our 4 night stay.
Aufenthalt von 4 Nächten im August 2023
Antwort von Regina Somma am 27. Aug. 2023
Dear guest,we thank you very much for your review: it is very important for us.Hoping to see you again here in Sorrento, we send you our best regards

8/10 – Gut

Carla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2023
Antwort von Regina Somma am 26. Aug. 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

8/10 – Gut

Fabian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Location, walking distance to all.
Aufenthalt von 2 Nächten im August 2023
Antwort von Regina Somma am 26. Aug. 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

8/10 – Gut

Charlotte

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good value
Small but very nice pool area. Excellent view from roof terrace.
Aufenthalt von 5 Nächten im August 2023
Antwort von Regina Somma am 26. Aug. 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

10/10 – Hervorragend

Alexander

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely superb experience. Very glad of the pool given the hot weather and lack of reasonably priced sun lounger / beach facilities in the town. Rooftop bar has fantastic views all around. Pleasant and helpful staff, cleaners were great, food options (bed & breakfast) were the best we had of three hotels we stayed at during our holiday to Italy. The restaurant opposite the entrance steps is very reasonably priced and serves fantastic food. It’s so popular people queue up 45 mins before opening time and is highly recommended. It’s close enough to town without being right on top of the marina which is (understandably) more expensive to capitalise on cruise ship passengers. We absolutely loved this place and would stay again in a heartbeat. Very highly recommended!
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Regina Somma am 26. Aug. 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

10/10 – Hervorragend

Bhabha

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Francesca at the front desk was very helpful during check in and as well as during our stay, very nice property, good breakfast and easy access to city center and train station.
Aufenthalt von 3 Nächten im August 2023
Antwort von Regina Somma am 26. Aug. 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Regina Somma am 26. Aug. 2023
Dear Guest,thank you very much for your review, it is very important for us.Hoping to meet you again in the future, we send you our best regards

6/10 – Okay

james

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
We had a quad and it was extremely tight space. The air conditioning was weak.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Regina Somma am 28. Aug. 2023
Dear guest,we are sorry if something was wrong with your sty in our hotel.We will take inspiration from your reflections to try to improve our services.Best regards