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Bewertungen von The Robertson House by The Crest Collection

4 out of 5
The Robertson House by The Crest Collection
1 Unity Street, Singapore

Bewertungen

8,8

Hervorragend

81 von insgesamt 138 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
39 von insgesamt 138 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 von insgesamt 138 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 138 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 138 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,0/10

Personal & Service

9,2/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Malte

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schönes hotel
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Malte

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice Hotel. Only breakfast was very busily
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Tuan Can

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundliches Personal. Das zimmer war schön und sauber. Die lage perfekt. Wenn ich nach wieder nach Singapur käme dann würfe ich nur das Hotel buchen.
Aufenthalt von 5 Nächten im November 2023
Antwort von The Robertson House team am 30. Nov. 2023
Hi Tuan Can,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay. Indeed, our central location means you can access all the local attractions by foot. A stone’s throw away from Fort Canning MRT station and bus stops at our doorstep means that you can easily access the Orchard Shopping belt or even the Central Business District. We are also in close proximity to an array of business and entertainment attractions and surrounded by a host of iconic landmarks such as Fort Canning Hill and Singapore River. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next stay. Warm regards,The Robertson House team

10/10 – Hervorragend

Ralph

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Haus präsentiert sich in einem hervorragenden renovierten Zustand mit motivierten Mitarbeitern. Die Lage ist sehr gut.Komme gerne wieder
Aufenthalt von 4 Nächten im November 2023
Antwort von The Robertson House team am 30. Nov. 2023
Hi Ralph,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay. Indeed, our central location means you can access all the local attractions by foot. A stone’s throw away from Fort Canning MRT station and bus stops at our doorstep means that you can easily access the Orchard Shopping belt or even the Central Business District. We are also in close proximity to an array of business and entertainment attractions and surrounded by a host of iconic landmarks such as Fort Canning Hill and Singapore River. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next stay. Warm regards,The Robertson House team

8/10 – Gut

Christian Michael

Aufenthalt von 3 Nächten im November 2023
Antwort von The Robertson House team am 12. Dez. 2023
Hi Christian Michael,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

8/10 – Gut

Ruediger

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
War insgesamt gut, nur Wunsch der Lage des Zimmers wurde nicht eingerichtet obwohl das Hotel nicht ausgebucht wurde.
Aufenthalt von 4 Nächten im November 2023
Antwort von The Robertson House team am 17. Nov. 2023
Hi [First Name],Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

8/10 – Gut

Bernice

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Decent swimming pool
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Lynda Maree

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 3 Nächten im Mai 2024

6/10 – Okay

Helena

Mit dem Partner gereist
Close to MTR
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

JAEGON

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
위치도 룸 컨디션도 좋습니다
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Linda

Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Gary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel with Fort Canning MRT close by.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von The Robertson House by The Crest Collection am 17. Mai 2024
Hi Gary, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.

2/10 – Ungenügend

Gwen

Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im April 2024
Antwort von The Robertson House team am 26. Apr. 2024
Dear Gwen,Greetings from The Robertson House team.We regret that you have not enjoyed your stay here with us.Are you able to share more information with us on the events that took place for us to understand the situation better please.Thank you.The Robertson House team

10/10 – Hervorragend

Kristina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed at a cornerroom on the right side, and appreciated the view of the pool, the skyline. Delicious breakfast, nice swimmingpool, walking distance to MRT and absolutely liked walking zlong the quays. We would recommend the hotel also for the friendlyness of the staff.
Antwort von The Robertson House team am 25. Apr. 2024
Hi Kristina,Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay.We are glad that you enjoyed your time with us and found everything to be satisfactory.It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit. Warmest regards,

10/10 – Hervorragend

Mike

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great complimentary coffee selections in the room. Very comfortable bedding, Nothing much to complaint at all, except that the hot water temperature fluctuates when taking a shower.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Robertson House by The Crest Collection am 17. Mai 2024
Hi Mike,Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. We sincerely apologize for the water temperature fluctuation in the shower.We have taken your feedback seriously and have addressed the issue with our team to prevent such occurrences in the future.It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.

10/10 – Hervorragend

Stacey, MAILORS FLAT

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved our stay, breakfast was included & always a variety of hot & cold foods, that changes daily. Fort Canning is close & worth the walk. Beautiful french bakery is worth the visit. Transport for trains, buses is in walking distance. Lot's of restaurants around the property. House keeping didn't clean 1 day. Pool is great size though spa doesn't work.
Aufenthalt von 8 Nächten im April 2024

10/10 – Hervorragend

anu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von The Robertson House by The Crest Collection am 17. Mai 2024
Dear Anu,Thank you for choosing The Roberston House by The Crest Collection for your recent stay. We hope that you enjoyed your time with us and found everything to be satisfactory.We hope to welcome you back soon.

6/10 – Okay

chiken

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
立地がよいので選びました。クラークキーやフォートカニングに徒歩でアクセスでき、食事や散歩に最適です。ファシリティは、リフレッシュされていて清潔感があり、部屋は天井が高く、狭さを感じませんでした。ただ、壁が薄い。熟睡はできませんでした。あと、夜のプールが暗すぎて、だれも利用しません。朝食は高くて諦めました。欧米人の利用が多い気がします。日本人がいなくてよかった。
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Michael, Waihi Beach

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Jessica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property, lovely staff, super close to public transport, had an amazing stay and would recommend
Aufenthalt von 3 Nächten im März 2024
Antwort von Comment from Hotel Management am 1. Apr. 2024
Hi Jessica,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

8/10 – Gut

Maria

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was nice, good water pressure on shower, bed and pillows comfortable. Closet is very very small. Very complete and delicious breakfast (surcharge... needs to be booked the day before otherwise they charge almost double). Restaurant hours did not suit my needs so never had the chance to eat there. No bar. Swimming pool very very nice. Hotel is expensive as all in Singapuere. 2 blocks away from MRT and bus stop so its easy to get to all locations. No need to spend money on taxis except airport.
Aufenthalt von 8 Nächten im März 2024
Antwort von Comment from Hotel Management am 1. Apr. 2024
Hi Maria, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit. Warm regards, The Robertson House team

10/10 – Hervorragend

Andrea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location as nearby restaurants in both Robertson and Clarke quays.
Aufenthalt von 3 Nächten im März 2024
Antwort von Comment from Hotel Management am 1. Apr. 2024
Hi Andrea,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

8/10 – Gut

Lillian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is 10 min walk from the river and mall, approx. 7 min walk to a bus station and 5 min walk to one of the Big Bus stops. When we got there (before checking time) our room was ready. We were very happy as we flew from Thailand and we wanted to rest. Unfortunately, the workers painting some doors on floor 8th were working that day and the smell of the paint or thinner was very strong and was causing us to feel nauseated. We went down to the reception and the check in had started with lots of people gathering in the small reception area. We were told they will try their best and to comeback later but I was determined to get a safer room right then. The reception staff did not feel that patient but they made us wait and found us another room in another floor. I am glad because we stayed there for 4 days. We did not use the pool as we were busy exploring the city but it look great. We did not try the food. You need to decide on your breakfast at check in. We did not, and we were not able to be seated unless we waited long and the cost for breakfast goes up significantly if you don't preschedule or pre-pay. There is a coffee place just across the street inside of a small shopping center for a coffee and pastry if you don't need a big breakfast. The bed was very comfortable and the room was great overall. Clean and comfy pillows.
Aufenthalt von 3 Nächten im Februar 2024

8/10 – Gut

Sim Hyun

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location is oogd
Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

SeEun

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
concierge needs to be expanded. waiting line for check-in and check-out were too long and the staffs were very slow. early check-in and late check-out are mostly impossible at this hotel. water pressure was too low. breakfast was clean and wasn't bad.
Aufenthalt von 4 Nächten im Februar 2024

10/10 – Hervorragend

Maxine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing hotel would stay here again. Breakfast can be a little busy but good staff. Swimming pool is lovely could do with a few more loungers.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Comment from Hotel Management am 1. Apr. 2024
Hi Maxine,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

4/10 – Schlecht

Takashi

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Februar 2024

10/10 – Hervorragend

Jennifer

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Well appointed rooms. Excellent air conditioning and comfortable beds.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Comment from Hotel Management am 1. Apr. 2024
Hi Jennifer, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

10/10 – Hervorragend

Kazuhito

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
何のストレスもなく快適に過ごせました。 施設もきれいで、スタッフも親切でした。 いいホテルです。
Aufenthalt von 3 Nächten im Februar 2024

8/10 – Gut

Belinda

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
no proper queue system for checking-in. but everything else is wonderful.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

jinwoo

Aufenthalt von 3 Nächten im Februar 2024

6/10 – Okay

Ronald

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024

8/10 – Gut

Juliana

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Delightful Accommodation
Great location for getting to Clarke Quay and beyond. The room is small but comfortable enough. The breakfast set-up and spread is amazing. One of the best we have ever enjoyed. We enjoyed the small and simple pool and fitness room as well. Appreciated the sweet gesture of acknowledging our special occasion.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Comment from Hotel Management am 1. Apr. 2024
Hi Juliana,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

10/10 – Hervorragend

James Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff frendly
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Comment from Hotel Management am 1. Apr. 2024
Hi James Robert,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

10/10 – Hervorragend

Wai Hung

Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Linda

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Breakfast mayhem
Aufenthalt von 5 Nächten im Februar 2024

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Singapore comfort
Perfect location . Helpful staff! We’ll use it again!
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

William

Mit dem Partner gereist
The hotel was exceptional great location easy access to explore around the City. Will definitely be returning ❤️
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Comment from Hotel Management am 1. Apr. 2024
Hi William ,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

10/10 – Hervorragend

Jarmo

Aufenthalt von 7 Nächten im Februar 2024

10/10 – Hervorragend

HC

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Neil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing breakfast
Lovely hotel I. Great location. Breakfast was one of the best I have ever had! Our room had a fantastic view of the city and within walking distance to river and Metro. Large swimming area with plenty of beds. Would stay here again and def recommend
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Comment from Hotel Management am 1. Apr. 2024
Hi Neil,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

8/10 – Gut

atsuo

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
この辺りに初めて宿泊しました。お部屋はマリーナ側に面しており、とてもView が良かったです。年末のベイエリアの花火も部屋から楽しめました。川沿いに沢山のレストランもあり、便利でした。 唯一の難点はレセプションの数が少ないこと。２つしかない為、タイミングが悪いとすごく待たなければならないことです。
Aufenthalt von 6 Nächten im Dezember 2023

10/10 – Hervorragend

Taehyun

Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Antony

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing hotel great location
Aufenthalt von 2 Nächten im Januar 2024

2/10 – Ungenügend

Mariana

Aufenthalt von 5 Nächten im November 2023

10/10 – Hervorragend

Dale

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Deluxe hotel. Full service, great pool. Gym is small, only one bench to use free weights.
Aufenthalt von 6 Nächten im Januar 2024

2/10 – Ungenügend

Chua

Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Kevin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good
Service was incredible! The only issue was the A/C, it worked, but it would reset to 24 every few hours despite being put to 18. And they had no fans available. If I return to Singapore, I will consider staying here again, but I will bring my own fan.
Aufenthalt von 4 Nächten im Januar 2024

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Not worth the money
Breakfast selection was not much, juices are from concentrated and coffee was awful. The check in desk was extremely slow. Not much customer service and didn't explain breakfast and WiFi facilities until i asked. Before checking out, i phoned up in the room and wanted to book taxi in advance, but no one pick up the phone. I phoned again but no one answered. This hotel is either in need to service training or need more resources to be able to compete other hotels in Singapore. The toilet is leaking and water dripping all night that I couldn't sleep well.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Stacey

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
This hotel is fantastic since the refurb, looks so smart and modern. Would highly recommend especially for the price.
Aufenthalt von 1 Nacht im Januar 2024