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Bewertungen von The Loft Hotel

3.5 out of 5
The Loft Hotel
2/29, Nivedita Road, Siliguri, West Bengal

Bewertungen

8,0

Sehr gut

7 von insgesamt 21 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
11 von insgesamt 21 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 21 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 21 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 21 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

7,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Anil

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Front desk staff Len was extremely rude! Would not give any information and just kept refering to call travel agent. Told me that there was no manager and he was in charge. Almost yelling at me! Will never recommend this hotel to anyone.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Manjit

Gut: Personal & Service
Staff was nice. Brakfast was good. Mosquitoes and lizards in the room.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Mahesh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff and dining
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Donald, Boise

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Loft is a well priced hotel that has large rooms, clean bathrooms, hot water, good electricity and well placed on the Eastern side of Siliguri. The staff is friendly, the resturant has a good menue. For the money it is a good place to stay.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von HOTEL EXECUTIVE am 16. Nov. 2023
Dear Guest,Thank you for staying at The Loft Hotel Siliguri!We would like to thank you for a wonderful feedback and we hope to serve you again in futureWarm RegardsTeam Loft

8/10 – Gut

Kaushik Ramana

Aufenthalt von 4 Nächten im Juli 2023

10/10 – Hervorragend

Antonia

Aufenthalt von 3 Nächten im Februar 2023

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
If you want to stay exactly at the heart of Siliguri which is 10-15 km from the airport and a similar distance from the railway station then it's a good location
Aufenthalt von 1 Nacht im März 2021
Antwort von HOTEL EXECUTIVE am 16. Nov. 2023
Dear Guest,Thank you for staying at The Loft Hotel Siliguri!We would like to thank you for a wonderful feedback and we hope to serve you again in futureWarm RegardsTeam Loft

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff in the hotel is very polite and super helpful. Breakfast had very few options and didn't taste good. Its an average property, the rooms are spacious but average in aesthetics.
Aufenthalt von 2 Nächten im Februar 2021

10/10 – Hervorragend

Rabi kumar

Geschäftlich gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Its wonderfull. Hoping your stay is even better than mine
Aufenthalt von 3 Nächten im November 2020
Antwort von the manager am 29. Nov. 2020
thanks for your feedback

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2020

8/10 – Gut

Angshul

Mit der Familie gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Nice but needs some improvement
The hotel is better than expected. It's cheaper than other hotels in its category. They need a few kinks to iron out.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Vishal am 4. März 2020
Thank you for your feedback. The management is constantly determined to make improvements in the type of services we offer. We assure that we will constantly work hard for better customer satisfaction

10/10 – Hervorragend

Roberta, Polson MT

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very helpful staff and great food! Highly recommended!
Aufenthalt von 15 Nächten im Januar 2020
Antwort von vishal am 20. Feb. 2020
Thanks Roberta, It was our pleasure having you here. Warm Regards

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful , SUPER staff. I hope they are really appreciated by their employer too. Very good food delicious missi roti too. everyone so very caring and useful. Room too expensive . But pleasant and comfortable. WONDERFUL to be able to open the windows. Expedia does NOT describe the room properly. There is NO terrace or balcony as we understand to the outside!!! Just inside big pleasant hall. All in all staff really made it all very good.
Aufenthalt von 1 Nacht im November 2019
Antwort von Vishal am 12. Nov. 2019
Dear Ms. Macgamwell, We would like to thank you for booking your stay with The Loft Hotel. It is overwhelming to hear about the experience created by Team Loft for you. Further we will take corrective measures to update few informations about the property. Hope to see you soon again Warm Regards

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a very nice place to stay. The staff is attentive and takes good care of its guests. The only negative is that the beds only contr with a heavy quilt for a cover. If you don't like a very cold room to sleep in then it's way too heavy. If I were to stay again I'd ak for a sheet ti be put on the bed.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Team Loft am 29. Okt. 2019
Dear Guest, Thanks for choosing to stay with the Loft Hotel. We look forward to see you soon again

10/10 – Hervorragend

Henry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pleasant stay in Loft Hotel
Excellent service, so-so housekeeping (tend to forget to replace toiletries), Restaurant very good - well managed by Chef Chogyal. Reasonable value-for-money prices in wide array of items in Saffron Restaurant. Helpful in arranging local transfers. Front office and restaurant staff spoke good English. Spacious rooms
Aufenthalt von 6 Nächten im August 2019
Antwort von manager am 15. Aug. 2019
Dear Guest, Greetings from The Loft Hotel!!! Thank you fore your review. You stayed with us for multiple nights and we are happy to know about your experience at the hotel. We will definitely look into the point raised by you and improve. Thanking You Warm Regards Management

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is very well maintained with spacious rooms, corridors and guest lounge in the room area. The staff of the hotel is very well spoken and was quick to respond to all my requests. Their restaurant has a subtle ambience with great food. It is centrally located with taxi stand, railway station and bus stand nearby. Overall a great place to stay for every one
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Team Loft am 6. März 2019
Dear guest thank you for your valuable response. We are very much determined to serve our guest with the best services. Your feedback encourages me and my team to serve you better on your next visit. Warm regards Team Loft

8/10 – Gut

Monty

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Close to airport
Beware of location if using google maps. It’s located near icici bank on nivedeta road. Staff was courteous and friendly. Location close to airport. We had an early morning flight and this location was perfect.
Aufenthalt von 1 Nacht im Dezember 2018

10/10 – Hervorragend

Kevin, Maroochydore

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Value for money in Siliguri
Spotless clean. 30min from Airport. Plenty of street food and a few local restaurants nearby. Staff very pleasant and helpful.
Aufenthalt von 2 Nächten im Dezember 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Newer hotel with a great staff. Large rooms with good rates.
Aufenthalt von 1 Nacht im November 2018

2/10 – Ungenügend

SUNIL KUMAR

Verbesserungswürdig: Personal & Service
it was not so good because the Hotel Loft did not informed nor conformed booking secondly at tym of booking they promised free breakfast, complmentry tea/ coffe but they charged for it and above all one young slim very faar man (Nepali) sitting at reception counter was rude and uncourteous
Aufenthalt von 1 Nacht im September 2018
Antwort von Team Loft am 28. Sept. 2018
Dear Guest, Greetings from The Loft Hotel!!! Sincere Apology Thanks for sharing your experience with us. Meanwhile I also like to inform you it again, that its was clearly mention in your booking voucher that your package only includes Room not Breakfast. And I have tried my best to figure it out to you in a sincere manner and as a front desk personnel I know my responsibilities towards our guest. Thanking You Best Regards Team Loft

8/10 – Gut

DIAP, JAPAN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
駅近くで利便性高い
ダージリンを観光した帰りに空港に行くまでの間のわずかな滞在で利用。従業員も比較的丁寧で部屋も広く清潔。交渉次第でレイトチェックアウトもフリーだったが、そうしたサービスがあることが分かりにくいのは改善すべき。
Aufenthalt von 1 Nacht im Mai 2018