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Bewertungen von Mercure Sheffield St Paul's Hotel & Spa

4 out of 5
Mercure Sheffield St Paul's Hotel & Spa
119 Norfolk Street, Sheffield, England

Bewertungen

8,2

Sehr gut

468 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
294 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
117 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
76 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
45 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

8,0/10

Ausstattung

8,2/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Joachim

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good hotel but need soon renovation
Nice area, lot of Restaurants. good bed, bathroom okay but room and bathroom Need renovation soon. Carpet in the room which I don`t like, breakfast very good
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Lisa am 25. Feb. 2019
Dear Joachim, thank you for taking the time to review your recent stay at Mercure Sheffield St Paul's Hotel and Spa. I was really pleased to read your feedback regarding breakfast, the location and bed. Best Regards Lisa Faulkner Reservations Manager

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2018

4/10 – Schlecht

Alistair

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Really tied and dirty hotel, especially the spa (which you now have to pay £10 a day to use). Lightbulbs all out in the spa/pool areas, gangster types everywhere, dirty towels thrown all over, dirty cracked tiles, delaminated wood, broken things everywhere. Homeless people accosting you outside, cigarette ends dumped outside the front door, stains on the bed… I could go on. Dont stay, it’s horrible.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von marie am 27. Mai 2024
Dear AlistairThank you for reviewing your recent stay with us at the Mercure Hotel. Please accept our apologies for the inconvenience you had during your stay I will pass your comments onto the staff and we hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

Sharron

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff extremely friendly and helpful. Comfortable bed and quiet room. Very nice breakfast overlooking adjacent Winter Gardens. Very pleasant stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von marie am 27. Mai 2024
Dear SharronThank you for reviewing your recent stay with us at the Mercure Hotel and Spa in Sheffield great to hear you had a good stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

Wendy, Church Crookham

Gut: Sauberkeit und Ausstattung
Conveniently situated in city centre walkable to shops & many restaurant choices nearby. Decent bar area. Helpful staff. Nice spa & pool. Car park nearby v short walk.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von marie am 20. Mai 2024
Dear WendyThank you for your lovely review after your recent stay with us at the Mercure Hotel in Sheffield. We hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

4/10 – Schlecht

Stacy, Flourtown

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
There was not 24/7 front desk reception, as advertised. I called at 12:15am because my air conditioning (also listed as an amenity) and TV were not working. Towels had stains on them as well.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von marie am 20. Mai 2024
Dear StaceyThank you for your comments after your recent stay with us at the Mercure Hotel in Sheffield. Please accept our apologies for the inconvenience you had during your stay I will pass these comments to the reception Manager and the housekeeping team as this is not acceptable.We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

4/10 – Schlecht

Neil

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The cebtral location and staff were good.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von marie am 20. Mai 2024
Dear NeilThank you for reviewing your recent stay with us at the Mercure Hotel and Spa in Sheffield. Great to hear the location was ideal for you and the staff were all helpful during your stay I will make sure your comments are passed on to all the staff and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 – Okay

Martin

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Stayed many time for the snooker at the crucible so it’s the perfect location. The spa and swimming pool are now not included as not part of hotel anymore. So not happy I wanted to have a quick swim and had to cough up £10 each day. The pool and changing rooms are looking very tired as is the seating area in the bar. A refurb is hopefully not far away. In general though it’s a nice hotel and would stay again
Aufenthalt von 5 Nächten im April 2024
Antwort von marie am 22. Apr. 2024
Dear MartinThank you for reviewing your recent stay with us at the Mercure Hotel Sheffield great to hear the location was ideal for you. I will pass your comments to the Spa Manager regarding the charge and the general cleanliness of the Spa.We hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 – Gut

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von marie am 22. Apr. 2024
Dear RichardThank you for reviewing your recent stay with us at the Mercure Hotel and Spa in Sheffield we hope you had an enjoyable stay and look forward to your returning in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 – Ungenügend

Joanna

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
I cannot review this property as, despite numerous confirmation bookings, they did not honour my reservation. Allegedly there were problems wtih some of the rooms, which they had ample opportunity to communicate to me prior to arrival but instead they waited until I arrived at 8pm, kept me hanging around for over an hour without any information, then told me to go to another hotel which they had booked which was a) vastly inferior quality and b) in a terrible location, when I had chosen the Mercure for its location. They arranged transport but no other recompense. They seemed unwilling to admit their problems and had no excuse for not notifying me of the issue in advance. Had they done so I would have cancelled the booking and left Sheffield earlier in the day. But at 8pm on arrival I had few options. Also, if they knew they had problems wiht the room before my arrival they could have arranged a solution ready for my arrival rather than having to ring round to find me a room at short notice. WHilst i accept problems happen their handling of it was inexcusable and unprofessional and thoughtless. I was considerably inconvenienced, they were disingenuous and uninformative and ill-prepared. I will never stay at a Mercure again.
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Oghenetega

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von marie am 22. Apr. 2024
Dear GuestThank you for reviewing your recent stay with us at the Mercure Hotel in Sheffield. We hope you had a pleasant stay with us and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

Emma

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
V
Aufenthalt von 1 Nacht im März 2024
Antwort von marie am 22. Apr. 2024
Dear EmmaThank you for reviewing your recent stay with us at the Mercure Hotel Sheffield we hope you had a pleasant stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great service - especially reception!
Aufenthalt von 1 Nacht im März 2024
Antwort von marie am 1. Apr. 2024
Dear RichardThank you for rating your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 – Gut

Simon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von marie am 1. Apr. 2024
Dear SimonThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 – Gut

Carolyn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good value,good staff,clean and tidy,right in centre..all in all a great stay
Aufenthalt von 1 Nacht im März 2024
Antwort von marie am 1. Apr. 2024
Dear CarolynThank you for reviewing your recent stay with us at the Mercure Hotel in Sheffield great to hear you had an enjoyable stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Last min booking. Very high class hotel in city centre. Nice quiet rooms but beds quite hard.
Aufenthalt von 1 Nacht im März 2024
Antwort von marie am 25. März 2024
Dear DavidThank you for reviewing your recent stay with us at the Mercure Hotel and Spa. Great to hear you had a good stay and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

Pamela, Whitby

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel for central Sheffield, steps away from the Lyceum and Crucible. Could not fault the room or the staff and a great breakfast. Certainly worth the reasonable room rate
Aufenthalt von 1 Nacht im März 2024
Antwort von marie am 25. März 2024
Dear PamelaThank you for reviewing your recent stay with us at the Mercure Hotel and Spa Sheffield. Great to hear you had an enjoyable stay and the location was ideal for you. I will make sure your lovely comments are passed onto all the staff and we look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

Lyn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The House Keeper was amazing. Our room was fresh and clean every day.
Aufenthalt von 16 Nächten im Februar 2024
Antwort von marie am 5. März 2024
Dear LynThank you for reviewing your recent stay with us great to hear your room was to your liking and we hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

Kelly

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Roshan am 2. März 2024
Dear Kelly, Thank you for reviewing your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and Spa Sheffield

8/10 – Gut

Jamie Kerr

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von marie am 12. März 2024
Dear JamieThank you for rating your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerely Mercure Hotel and SpaSheffield

10/10 – Hervorragend

Christopher

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Reception am 2. März 2024
Dear Christopher, Thank you for reviewing your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

saqab

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von marie am 19. Feb. 2024
Dear SaqabThank you for reviewing your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

Iain

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von marie am 19. Feb. 2024
Dear IainThank you for reviewing your recent stay with us at the Mercure Hotel in Sheffield we hope you had an enjoyable stay and we look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 – Gut

Samantha

Aufenthalt von 1 Nacht im Februar 2024
Antwort von marie am 19. Feb. 2024
Dear SamanthaThank you for reviewing your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

4/10 – Schlecht

Elizabeth

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Sad to say St Paul's Spa has gone down hill :(
A break at St Paul's is usually a real treat, however the spa (the main justification for spending extra money on a hotel stay in Sheffield) was overcrowded, swimming lessons taking place and pool overcrowded - therefore unable to have a decent swim, kids running about after the time they are allowed to be in the area, cracks in the ceilings which had simply been foamed to hide (but badly done), steam room felt dirty, lockers broken, and the experience shower (which used to have different experiences e.g. downpour, jets at the sides ... is now simply a hot/cold shower. Very disappointing half hour spent in the spa followed by a shower in my hotel room after (as the water pressure was poor). I usually feel pampered with a stay here and chill with a book for hours in the Spa area ... not this time. I really wish I hadn't booked two rooms as a special treat .. wasted money. I hope the standards improve, I used to love my time at St Paul's.
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Sharlene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 3 Nächten im Januar 2024
Antwort von marie am 5. Feb. 2024
Dear SharleneThank you for reviewing your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

Grace

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von marie am 5. Feb. 2024
Dear GraceThank you for reviewing your recent stay with us at the Mercure Hotel and Spa we hope you had a lovely stay with us and we hope to welcome you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 – Okay

Leon

Geschäftlich gereist
Gut: Sauberkeit
Aufenthalt von 1 Nacht im Januar 2024
Antwort von marie am 5. Feb. 2024
Dear LeonThank you for reviewing your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 – Okay

Lucy May

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Hotel was lovely as usual. The only issue we had was ourTV didnt work. Someone tried to fix it without success. Thankfully we were out and not spending any time in the room.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von marie am 5. Feb. 2024
Dear Lucy MayThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had a lovely stay please accept our apologies for the TV not working i will report this to the maintenance team for them to investigate the problem. We look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 – Gut

Brian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is in a great location for the centre of Sheffield. The tram to the Sheffield Arena is a ten minute walk away. The breakfast was quite good. Not so many channels on the TV though. The Ego restaurant next door is very good.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von marie am 5. Feb. 2024
Dear BrianThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear the location was ideal for you and you had an enjoyable stay and we look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

Ming Kai

Aufenthalt von 5 Nächten im Januar 2024
Antwort von marie am 25. März 2024
Dear Ming KaiThank you for rating your recent stay with us at the Mercure Hotel and Spa Sheffield we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 – Ungenügend

Gurdeep

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location is perfect. The rest terrible. The checkin was bad as the receptionist kept me waiting, not even acknowledging me. The hotel offers a discount for a nearby park. Which you only find out after you have parked your as the discount is shown at the reception desk. I don’t understand this. The final nail in the coffin was the mattress in the room. It was terrible for a high quality hotel, the matters was of a very poor standard.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Carl

Aufenthalt von 1 Nacht im Januar 2024
Antwort von marie am 5. Feb. 2024
Dear CarlThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

Lisa

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von marie am 5. Feb. 2024
Dear LisaThank you for reviewing your recent stay with us at the Mercure Hotel Sheffield we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

Jessica

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von marie am 5. Feb. 2024
Dear JessicaThank you for rating you recent stay with us at the Mercure Hotel in Sheffield we hope you had a wonderful stay with us and look forward to welcoming you back to the hotel in the near future.Your SincerelyMercure Hotel and SpaSheffield

8/10 – Gut

ROBERT

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von marie am 22. Jan. 2024
Dear RobertThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von marie am 22. Jan. 2024
Dear sir/madamThank you for rating your recent stay with us at the Mercure Hotel in Sheffield we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

Darren

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von marie am 22. Jan. 2024
Dear DarrenThank you for rating your recent stay with us at the Mercure Hotel Sheffield. We hope you had an enjoyable stay with us and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

Tracy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful staff
The stay was for a weekend conference. The staff were so welcoming and helpful. The rooms were clean and the food was delicious.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von marie am 22. Jan. 2024
Dear TracyThank you for reviewing your recent stay with us at the Mercure Hotel and Spa in Sheffield great to hear you had a great weekend and the room and food were to your satisfaction. We look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

10/10 – Hervorragend

Charlie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von marie am 22. Jan. 2024
Dear CharlieThank you for rating your recent stay with us at the Mercure Hotel Sheffield. We hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 – Gut

Fin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Mercure St Paul’s, Sheffield review
It was a very nice hotel, clean, modern, welcoming etc etc and made us feel exceptional really enjoyed the bar and the pool area as well. It was an amazing time the only downside is our room didn’t have climate control but when flagged up they offered to swap us room to a different one that had this.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von marie am 15. Jan. 2024
Dear FinnThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had a lovely stay and you were made to feel very welcoming, we hope to welcoming you back to the hotel in the near future.Yours sincerely Mercure Hotel and spaSheffield

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von marie am 15. Jan. 2024
Dear sir/madamThank you for rating your recent stay with us at the Mercure Hotel and spa we are pleased you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

2/10 – Ungenügend

Lucy

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Good location and great view from the large room staff friendly . Room seemed dated and pool and spa felt not clean disappointed as that’s why we went to that hotel .
Aufenthalt von 1 Nacht im Januar 2024
Antwort von marie am 15. Jan. 2024
Dear LucyThank you for reviewing your recent stay with us at the Mercure Hotel please accept our apologies for the Spa and the room you stayed in I will pass these comments onto the relevant departments for them to look into. We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and spaSheffield

8/10 – Gut

Lorna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great family stay
The whole staff team are a credit to the hotel and go above and beyond the call of duty. The room was great bar the very strange noise that kept me awake all night. Food was lovely as is the pool which the kids absolutely loved.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von marie am 9. Jan. 2024
Dear LornaThank you for reviewing your recent stay with us at the Mercure Hotel and Spa great to hear you had an enjoyable stay and I will pass your lovely comments onto the staff. We hope you will visit the hotel in the near future.Yours sincerelyMercure Hotel and SpaShefield

8/10 – Gut

Debra

Aufenthalt von 1 Nacht im Januar 2024
Antwort von marie am 9. Jan. 2024
Dear DebraThank you for rating your recent stay with us at the Mercure Hotel we hope you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 – Gut

Leslie

Aufenthalt von 1 Nacht im Januar 2024
Antwort von marie am 5. Feb. 2024
Dear LeslieThank you for rating your recent stay with us at the Mercure Hotel and Spa we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel and SpaSheffield

8/10 – Gut

karen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
On 5th floor near lift which we could hear all the time and early in morning.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von marie am 9. Jan. 2024
Dear KarenThank you for taking the time to tell us about your recent stay with us at the Mercure Hotel and Spa. On you next visit with us please request a quite room away from lifts and we will try our best to accommodate this.We hope to see you in the near future.Yours sincerelyMercure Hotel and SpaSheffield

6/10 – Okay

Jiang

Aufenthalt von 1 Nacht im Januar 2024
Antwort von marie am 9. Jan. 2024
Dear JiangThank you for rating your recent stay with us at the Mercure Hotel and Spa, we hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerelyMercure Hotel ad SpaSheffield

10/10 – Hervorragend

TRACY

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nicest hotel in Sheffield
My favourite hotel in Sheffield. I have stayed here 4 times now and it never disappoints. Staff are always friendly and rooms are very spacious
Aufenthalt von 1 Nacht im Januar 2024
Antwort von marie am 9. Jan. 2024
Dear TracyThank you for reviewing your recent stay with us at the Mercure Hotel and Spa so pleased you had an enjoyable stay and I will pass your lovely comments onto the staff and look forward to seeing you in the near future.Yours sincerelyMercure Hotel ad SpaSheffield

10/10 – Hervorragend

Amanda

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von marie am 9. Jan. 2024
Dear AmandaThankyou for rating your recent stay with us at the Mercure Hotel and Spa.We hope you had an enjoyable stay and look forward to welcoming you back to the hotel in the near future.Yours sincerleyMercure Hotel and SpaSheffield