Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!

Dear guest, thank you for staying in our SSAW Hotel Shanghai, and also sincerely thank you for your love and recognition of us. It is our bounden duty to let guests enjoy a wonderful stay experience. We sincerely appreciate your praise. We are honored, and at the same time, we are more motivated to continue to move forward, hoping to have more opportunities to serve you. Looking forward to seeing you again!

Dear Valued Guest, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us, especially think our location is very central and convenient and think our property is of great value for money. We're glad to have added a little extra to your Shanghai experience. We would love to have you back again sometime soon and wish you a happy new year for now. Best regards, Seanna Pereira, Guest Relations Officer

Dear Valued Guest, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us and especially liked our extensiuve breakfast buffet with both Asian and western dishes. Your comments regarding our airconditionig system and property maintenance been shared with our related department heads in order to improve on our poducts and services and we apologize for any inconvenience caused. We wish you safe upcoming travels and now look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.

Dear Bernd, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us, especially liked our central location, extensive breakfast buffet with terrace and think our staff is very kind and attentive. We are glad to have added a little extra to your Shanghai experience and now look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.

Dear Valued Guest, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us and especially liked our central location and extensive breakfast buffet. We're glad to have added a little extra to your Shanghai experience and now very much look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer

Dear Valued Guest, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us, liked our central location and think our rooms are very comfortable. Your comments about our staff will be shared with the relevant department head in order to improve on our products and services and we apologize for any inconvenience caused. We wish you safe upcoming travels and would love to have you back sometime soon. Best regards, Seanna Pereira,Guest Relations Officer.

Dear Valued Guest, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us and liked several aspects of our hotel. We're glad to have added a little extra to your Shanghai experience and now very much look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.

Dear Tanja Pichler, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us and especially liked our central location and useful maps. With the major touristic attractions on walking distance and the nearest metro station just a 3 min walk away, it is indeed fairly easy to travel through the city. It was truly our pleasure having you. We wish you safe upcoming travels and now very much look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.

Dear Valued Guest, Warm greetings from SSAW Boutique Hotel Shanghai bund and than you for sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us and especially liked our central location, extensive breakfast buffet and amenities. It was our pleasure having you. we wish you safe upcoming travels and now look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.

Dear Carina, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us and future guests. We are happy to understand you had an enjoyable time while staying with us and liked several aspects of our hotel. It was our pleasure having you as we now very much look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.

Dear Valued Guest, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. Although we are happy to understand you liked several aspects of our hotel such as our central location, extensive breakfast buffet, comfortable rooms and kind and attentive staff, we are sorry to understand you experienced discomfort due to the noisy air conditioning. Your comments regarding the cleanliness has been shared with our related department heads for improvement. We will inspect all our guest rooms on daily basis in order to strengthen our overall cleanliness and we are sorry for any inconvenience caused. We hope you had a pleasant journey back home and would love to have you back again sometime soon. Best regards, Seanna Pereira, Guest Relations Officer

Dear Alex, Thank you very much for choosing SSAW Boutique Hotel Shanghai Bund as your preferred hotel while visiting Shanghai and for sharing your most recent experiences with us. We are happy to understand you had been able to fully enjoy your stay with us and especially liked our central location. With many touristic attractions on walking distance and the nearest metro station just 300 meters away, it is indeed fairly easy to travel through the city. We wish you safe upcoming travels and very much look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.

Dear Marc, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experience with us and future guests. We feel happy to understand you especially liked our central location. With many touristic attractions on walking and the nearest metro station just 300 meters away, it is fairly easy to travel through the city and one of our hotel's strongest aspects. We do apologize for the communication problems you encountered with some of our staff. We are making sure they attend English classes which we offer an a weekly basis in order to improve their language skills. We hope to have you back soon so you can see on our improvements regarding that. Best regards, Seanna Pereira, Guest Relations Officer.

Dear sl, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. It makes us very happy to understand you especially liked our central location, extensive breakfast buffet and found our staff kind and attentive. It has been our pleasure having you here as we now very much look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.

Dear Vincent, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experience with us. We are glad to understand you think our rooms are very spacious and modern and especially liked our bathrooms. We also appreciate your constructive comment, we will do our utmost best to improve on our beverages and refill them more often. We wish you the best on your onward journey for now and look forward having you back soon. Best regards, Seanna Pereira, Guest Relations Officer.

Dear Valued Guest, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experience with us. We are happy to understand you liked several aspects of our hotel, especially the complimentary late-night snack we offer. We thank you for choosing SSAW Boutique Hotels as your most preferred hotel while visiting Shanghai and look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer

Dear Edgar, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experience with us and future guests. We are delighted to understand you liked several aspects of our hotel such as our very central location, extensive breakfast buffet and hospitality. It was our pleasure to have given you the upgrade to one of our family rooms for your comfort. We are glad to have made your stay as comfortable as possible so that you would even want to stay here again. We look forward to it! Best regards, Seanna Pereira, Guest Service Officer

Dear Marcel, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for your contributon to Expedia and the travel community. We feel delighted to receive such positive feedback regarding our central location, rooms and hotel facilities such as our laundry room. We also noted your honest comments about the wardrobe closets in the room and will take actions to improve on our services regarding this. We are glad that your overal experience with us met up with your expectations. We wish you safe upcoming travels and can not wait to have you back here soon.

Dear AT, Thank you very much for choosing SSAW Boutique Hotel Shanghai Bund as your preferred hotel while visiting Shanghai. We are very glad to read you have enjoyed your overall stay with us. We feel delighted to read your positive feedback, especially regarding our central location, with the nearest metro just 300 meters away and many touristic attractions are reachable by foot within minutes. We are thrilled to read you have enjoyed our extensive breakfast buffet with both Western and Asian dishes. Every day we select a wide range of dishes with care to ensure we can provide all our guests something up to their liking. Furthermore, we are very proud of our rooftop terrace with view on the famous skyline. This is the ideal place to start your day in the sun while having breakfast. We sincerely hope to have the pleasure of welcoming you in our hotel on one of your next trips to Shanghai. If you ever need any assistance, we kindly invite you to contact us directly, as this gives us the opportunity to assist you even better!

Dear Valued Guest, Warm greetings from the entire team of SSAW Boutique Hotel Shanghai Bund. We are very glad to learn you have enjoyed various aspects of our hotel such as our extensive breakfast buffet with both Western and Asian dishes and our complimentary coffee, tea, water and soft drinks. We also appreciate your constructive comment as this helps us to constantly improve our products and services. We are very sad to understand you have experiences cockroaches in your room. Unfortunately in Shanghai, due to humanity, it is very common to see cockroaches but we absolutely agree that they should not be anywhere inside our hotel. Please be certain your comment will be shared with the relevant departure heads to ensure we will solve this issue! We sincerely hope to still have the pleasure of welcoming you in our hotel again to show you our made improvements. Best regards, Rinske Mars, Guest Service Officer

Dear Chu Ut, Thank you very much for staying with us recently and taking the time and effort to share your experiences with us and the travel community. We are very satisfied to read you have enjoyed your overall stay with us in Shanghai. Street food is a great way to experience what it is like to live in Shanghai. We are very happy to read that you have enjoyed our convenient location nearby various attractions and hot spots. We hope to have the pleasure welcoming you again in future if you ever find the chance to visit Shanghai again. Best regards, Rinske Mars, Guest Service Officer

Dear Rene, Thank you very much for choosing SSAW Boutique Hotel Shanghai Bund as your preferred hotel in Shanghai. It has been our pleasure having you here with us and reading your experiences online. We are happy to read that you enjoyed various aspects of our hotel, such as the good breakfast selection and our central location in downtown Shanghai. We now look forward welcoming you here again in the not too distant future. Best regards, Niels Taal, Operations Manager

Thank you very much for sharing your comments regarding your most recent stay at SSAW Boutique Hotel Shanghai Bund! We hope to have the pleasure of welcoming you here again another time if you ever return to this beautiful city.

Thank you very much for sharing your comments regarding your most recent stay at SSAW Boutique Hotel Shanghai Bund! We hope to have the pleasure of welcoming you here again another time if you ever return to this beautiful city.

Dear Julia, Thank you very much for sharing your positive comments with us and the travel community. We are truly delighted that you enjoyed your overall stay and liked our central location, comfortable rooms and our friendly staff members. We always strive to ensure our valued guests enjoy their stay with us and your feedback will be shared with our entire team. Once again, thank you for taking the time sharing your expriences with the travel community and we sincerely hope welcoming you here again soon. Best regards, Niels Taal, Operations Manager

Dear valued Guest, I would like to thank you for taking the time sharing your experiences regarding the internet connection at our hotel. Please be advised that not all international websites are working in Mainland China. Due to internet regulations, websites such as Facebook, Twitter, Youtube, Google, Gmail and more are not working without VPN. Our guests can enjoy complimentary high speed WiFi in all guest rooms and public areas and we send welcome emails to guests informing them about this government rule. There is only one way being able accessing these websites, by downloading one of the many VPN's on your device before leaving home. I am sorry that you could not use the internet properly while in China but please be certain that there is nothing we can do about this. I kindly ask for your understanding and I sincerely hope we have the pleasure welcoming you here again soon. Best regards, Niels Taal, Operations Manager

Dear valued Guest, Warm greetings from the entire team here at SSAW Boutique Hotel Shanghai Bund. W would like to thank you for taking the time to share your feedback with us. First of all, we are glad to read you have enjoyed our central location and breakfast selection. We feel however sorry that you did not received what you expected. You reserved one of our standard rooms. We do have other room types available, such as our City View Room and Family Room. I will definitely share your comments regarding the smell and the stains with our relevant department heads for follow up and I do apologize for any inconvenience caused. Best regards, Niels Taal, Operations Manager

Dear valued Guest, Thank you very much for sharing your opinion with us regarding your most recent stays at SSAW Boutique Hotel Shanghai Bund. You mentioned that you enjoyed your previous visit but was disappointed with the room you stayed in during your second visit. We will use your comments to improve our product and services. We still hope to welcome you here again soon to show you the improvements on the above. Best regards, Niels Taal, Operations Manager

Dear Chri, Thank you very much for staying at SSAW Boutique Hotel Shanghai Bund recently. We are truly glad to read your positive remarks and we will share these with our team during our upcoming meeting. We now look forward welcoming you here soon. Best regards, Niels Taal, Operations Manager

Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!

Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!

Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!

Dear guests, first of all we apologize for your situation and what happened to you, the staff of the hotel are professional, honest people who have worked here for many years. Our manager has been cooperating and actively trying to help you solve the problem and advised you to call the police, we have explained the situation to you, we hope you understand We apologize for the trouble caused again.

Dear guest, thank you for staying in our SSAW Hotel Shanghai, and also sincerely thank you for your love and recognition of us. It is our bounden duty to let guests enjoy a wonderful stay experience. We sincerely appreciate your praise. We are honored, and at the same time, we are more motivated to continue to move forward, hoping to have more opportunities to serve you. Looking forward to seeing you again!

Dear guest, hello! Thank you for staying at SSAW Hotel Shanghai and sharing your experience with us. I am sorry that you did not have a satisfactory stay experience this time. Living comfortably is the expectation of every traveler and the ultimate goal of hotel services when you are away from home. We will continue to improve ourselves and learn from guests' suggestions to present better services to them. Looking forward to your next stay!

Hello, ladies and gentlemen! Thank you very much for your affirmation of our hotel as well as your valuable comments and suggestions. For your valuable suggestions and suggestions, we will study carefully and strive to improve and improve. A comfortable stay is the expectation of every outbound traveler and the ultimate goal of hotel service. We need to remind you that if you need a safe, you can contact us and an employee will deliver the safe to your room. The refrigerator is also standard in every room, usually in the cabinet below. You are welcome to use it next time. We will continue to improve ourselves and provide better service to our guests. Look forward to your next stay!

Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!

Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!

Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!