Dear Christian, Thank you for the great feedback, I am delighted you enjoyed your stay and hope you return if your travels bring you back to Shanghai.

Dear Andreas, Thanks for the great ratings. I am delighted you enjoyed your stay

Vielen Dank fur die tolle Bewetung, ich freue mich, dass Sie Ihren Aufenthalt genossen haben

Dear Guest, Greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to rate our hotel and provide us feedback about your experience and impressions. We are grateful for all comments received from our guests and yours are no exception. I look forward to hearing from you and welcoming you back to Grand Kempinski Hotel Shanghai. Best regards, Grand Kempinski Hotel Shanghai

Dear guest, thank you so much for taking the time to share your rating of our hotel. Feedback such as this encourages us to continue delivering good service. Best regards, Grand Kempinski Hotel Shanghai

Dear guest, thank you so much for taking the time to share your rating of our hotel. Feedback such as this encourages us to continue delivering good service. Best regards, Grand Kempinski Hotel Shanghai

Dear guest, thank you so much for taking the time to share your rating of our hotel. Feedback such as this encourages us to continue delivering good service. Best regards, Grand Kempinski Hotel Shanghai

Dear guest, thank you so much for taking the time to share your rating of our hotel. Feedback such as this encourages us to continue delivering good service. Best regards, Grand Kempinski Hotel Shanghai

Dear Guest, Thank you for taking the time to give us your kind rating for our hotel. Feedback such as this encourages us to continue delivering excellent services. Best regards, Grand Kempinski Hotel Shanghai

Dear Guest, Thank you for taking the time to give us your kind rating for our hotel. Feedback such as this encourages us to continue delivering excellent services. Best regards, Grand Kempinski Hotel Shanghai

Dear Guest, Thank you for sharing your review of our hotel. We are glad that the Executive floor facilities met your expectations and look forward to welcoming you back to our hotel in the near future. Best regards, Grand Kempinski Hotel Shanghai

Dear Guest, Thank you for your praise of our Executive Lounge services. We endeavor to offer our Executive floor guests a bespoke experience while staying in the hotel and cater to their every need. We are glad to know that we were able to do so on this occasion. We look forward to welcoming you in the near future and offering you a similar level of service. Best regards

Dear Guest, thank you for sharing your experience and comments. We are very pleased you find the quality of service and staff attention excellent and we look forward to welcoming you back on your regular visits to Shanghai.

Dear Mr. Dieter, Thank you for your kind review. We, at Kempinski, always endeavor to deliver exceptional experiences to our guests and hope that we were able to do so on this occasion. Best regards.

Dear Mr. Dieter, Thank you for your kind review. We, at Kempinski, always endeavor to deliver exceptional experiences to our guests and hope that we were able to do so on this occasion. Best regards.

Dear Guest, thank you for taking the time to share your feedback regarding your recent stay with Grand Kempinski Hotel Shanghai. We are very pleased to know that you liked our hotel facilities and our staff. Your encouraging review will help us constantly improve our hotel service. We hope to welcome you back again in the near future! Thank you!

Dear Guest, it is a joy to receive such nice compliment on our hotel for the guest room as well as our facility. We are glad that you had a wonderful experience and we appreciate your recommendation of Grand Kempinski Hotel Shanghai as choice hotel to stay, look forward to welcome you back on your next visit to Shanghai. Hope we can have another opportunity to serve you in the near future.

Dear Guest, thank you for taking the time to share your feedback regarding your recent stay with Grand Kempinski Hotel Shanghai. We are very pleased to know that you liked our hotel facilities and our staff. Your encouraging review will help us constantly improve our hotel service. We hope to welcome you back again in the near future! Thank you!

Dear Guest, thank you for having taken a moment to share your experience with us. We appreciate your thoughtful comments, however we regret that your experience was not a perfect one. And we shall continue to strive to even further improve our services and attentions to our customers. We look forward to an opportunity of welcoming you back to Grand Kempinski Hotel Shanghai.

Dear Guest, thank you for your choose to stay in Grand Kempinski Hotel Shanghai and willing to share your stay experiences to us. About your comment, we will feedback to hotel management and improve service quality. We hope you will choose our hotel again and so that we could have the opportunity to provide better service for you.

Dear Guest, I am truly happy to hear that you had a superb stay with us and thank you for your kind feedback and your compliments on the room, food quality and outstanding service. We look forward to the pleasure of welcoming you back for another fantastic experience at Grand Kempinski Hotel Shanghai.

Sehr geehrter Herr Wolfgang, Haben Sie vielen Dank fuer Ihre exzellente Hotelbewertung und Servicebeschreibungen, ueber die wir uns alle sehr gefreut haben. Wir hoffen, dass wir noch oft Gelegenheit haben werden Sie als Gast bei uns willkommen heissen zu koennen. Vielen Dank, dass Sie das Grand Kempinski Shanghai fuer Ihren Aufenthalt gewaehlt haben und auf hoffentlich recht bald wieder. Mit freundlichen Gruessen, Rüdiger Hollweg

Dear Guests, please receive from the Grand Kempinski Hotel Shanghai sincere greetings! First of all, thank you for taking your precious time to write about your unpleasant experience. We are fully aware the seriousness of your complaint. Your letter is taken very seriously, and we have already shared the information within our management team to make sure such kinds of act from our staff will never happen again.Your feedback will help us better improve the standard of customer service and look forward to your stay again in the near future Grand Kempinski Hotel Shanghai.

Dear Guests, please receive from the Grand Kempinski Hotel Shanghai sincere greetings! Thank you for choosing Grand Kempinski Hotel Shanghai as a Shanghai base as well as you think of our hotel's pertinent and constructive comments. I have and my team to share your feedback, we will continue to enhance and improve our services. For during your stay inconvenience, please accept our sincere apologies. Please allow me on behalf of my team once again thank you for your trust in us.

Dear Guest, thank you very much for taking the time to share your feedback with the online travel community. It is so wonderful for us to learn that you continue to greatly enjoy your stay with us. It is our commitment to deliver excellence to our guests and your remarks provide affirmation to that end.

Your satisfaction is the best compliments for us. Thank you for your nice comment again, which encourages our staff to consistently do our best for our valuable guests. We look forward to an opportunity to welcoming you back to us in the near future.

Dear Guest, Thank you for taking the time to share your comments. We are very pleased to know that you liked our hotel and our staff. Your encouraging review will help us constantly improve our hotel service. We hope to welcome you back again in the near future! Thank you!

Dear Guest, We loved your review - thank you for sharing such wonderful comments. We are pleased you enjoyed the guestroom experience. We hope to welcome you back again in the near future! Thank you! Best regards

Dear Guest, Greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! Your satisfaction is the best compliments for us. Thank you for your nice comment again, which encourages our staff to consistently do our best for our valuable guests. We look forward to an opportunity to welcoming you back to us in the near future.

Dear Guest，It is a joy to receive such nice compliment on our hotel for the guest room as well as our facility. We are glad that you had a wonderful experience and we appreciate your recommendation of Grand Kempinski Hotel Shanghai as choice hotel to stay, look forward to welcome you back on your next visit to Shanghai. Hope we can have another opportunity to serve you in the near future.