2 Bars/Lounges, Lobby-Lounge, Bar auf der Dachterrasse
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Bewertungen von Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5 out of 5
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
238 Euljiro, Jung Gu, Seoul, KR

Bewertungen

9,0

Wunderbar

631 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
244 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
88 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
22 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Kristina

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel ist in sehr guten Zustand! Modern und sauber. Gute Erreichbarkeit zu 2 Metro Linien. DDP Zentrum ca. 5-10 min. zu fuß entfernt
Aufenthalt von 2 Nächten im März 2024
Antwort von RES am 15. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 9 Nächten im Januar 2024
Antwort von RES am 1. Feb. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

Günther

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
All ok
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von RES am 10. Okt. 2023
Dear Valued guest, Thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 – Gut

Günther

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
At the third day we had discussion (three times) at the breakfast about the book and already paid breakfast. This was not so helpful for having a nice time with the perfect food that was available.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von RES am 10. Okt. 2023
Dear Valued guest, Thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Regarding the issue as you mentioned, We'll share your precious comments with our related department and try to improve our service and system. If you visit again next time, we promise to provide you with better service. Looking forward to welcoming you back in the near future. Thank you.

8/10 – Gut

Sören

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles in Ordnung, im Detail kann man vieles besser gestalten. Dennoch eine Empfehlung, alles gut erreichbar.
Aufenthalt von 7 Nächten im April 2023
Antwort von Novotel Ambassador Seoul Dongdaemun am 17. Apr. 2023
Dear Valued guest,Thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services using your feedback as an opportunity to improve our service. I hope you have a good day today. Thank you.

6/10 – Okay

Thomas

Gut: Personal & Service
War ok aber nicht überragend
War ganz ok - die Wartezeit beim Check-In war lang und das Zimmer ok. Die Lage war auch "nur ok" - die Märkte und alles andere ist 30 Min entfernt zu Fuß. Der Pool war voll mit Instagram Leuten die mehr Fotos gemacht haben also geschwommen. Auch wenn da mal 90 Leute drin sind ist es nicht mehr ertragbar.
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Novotel Ambassador Seoul Dongdaemun am 29. Juni 2022
We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Dongdaemun. Your feedback will certainly be shared with related department. Looking forward to welcoming you back. Thank you

10/10 – Hervorragend

Thatchaphon, Chicago

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

keitaro

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
よい
Aufenthalt von 2 Nächten im Mai 2024
Antwort von RES am 20. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

RISA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von RES am 20. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 – Gut

Risa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von RES am 20. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

Xavier Christophe

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Superbe hôtel, je recommande fortement
Aufenthalt von 4 Nächten im Mai 2024
Antwort von RES am 20. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

KIMIYO

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
ともだちと3人でレジデンスの方に泊まりました。 広い部屋にベッドが3台あり、冷蔵庫はもちろん、キッチンに洗濯機までありました。 湯船が無いのだけが残念ポイント。
Aufenthalt von 2 Nächten im Mai 2024
Antwort von RES am 20. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

6/10 – Okay

Kaori

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
綺麗ですが、朝食が変わり映えせず 3日間は辛かったです
Aufenthalt von 3 Nächten im Mai 2024
Antwort von RES am 20. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

Sotome

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von RES am 13. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 – Gut

Consuelo F, Pearland

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Liked the amenities of having a mini kitchen, washer and dryer , room was big , bathroom was big , beds were comfortable . Front desk was helpful . What we did not appreciate was those staff standing by the door or entrance would not even offer to help with the luggage’s seeing us having a difficult time hauling thru the front entrance , we stayed at Park Hyatt Seoul and Grand Josun Busan and Hotel Intercontinental Gangnam and they see us struggling with our luggage’s , they meet us even outside and offer help to bring it in at the registration counter .
Aufenthalt von 6 Nächten im März 2024
Antwort von RES am 13. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Regarding the issue you mentioned, we will share your precious comments with our related department and try to improve our service and system. If you visit again next time, we promise to provide you with better service. Looking forward to welcoming you back in the near future. Thank you.

10/10 – Hervorragend

Janet

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
地方夠大，今次住三人床房，所以shpping 後好多空間放東西
Aufenthalt von 5 Nächten im Mai 2024
Antwort von RES am 13. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 – Gut

KEN

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Ausstattung
悪かった点 冷蔵庫の効きがとても悪く冷えず、氷は有料だった。 ラウンジの使用が子供は出来ず使えなかったのは残念 またラウンジの詳しい説明もなかった。 ルームクリーニングはタオルとグラスの交換のみ、ベッドメイキングは整えるのみでした。 日本語の対応がほぼ出来ない。 立地も良く、部屋やインテリアも良く、ホテル内は色々な施設などあり楽しみたかったが、子供の制限やホテル内の説明不足でサービス不足で少し残念でした。
Aufenthalt von 3 Nächten im Mai 2024
Antwort von RES am 10. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Regarding the issue you mentioned, we will share your precious comments with our related department and try to improve our service and system. If you visit again next time, we promise to provide you with better service. Looking forward to welcoming you back in the near future. Thank you.

10/10 – Hervorragend

Joyce

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel with spacious rooms in residence tower.
Aufenthalt von 5 Nächten im April 2024
Antwort von RES am 10. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 – Gut

Tina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a pleasant stay and would book here again.
Aufenthalt von 10 Nächten im April 2024
Antwort von RES am 10. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 – Gut

YASUNOBU

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
総じて良いホテルです。 立地、部屋の広さや設備、ホテルの従業員も良い方だと思う。ただ部屋の掃除を何回もお願いしないとしてくれませんでした。 ベッドメイキングのボタンを押すのが遅いのかと思い次の日は12時押したが、また別途お願いしてやってもらいました。
Aufenthalt von 3 Nächten im Mai 2024
Antwort von RES am 7. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

Joon Ho

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the best hotel to stay at the heart of Seoul. Three subway stations are in 5 minutes walking distance! Good balance of business trip and family vacation with the assessable luxury lifestyle.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von RES am 7. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

Tan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La chambre pour 3 personnes était très spacieuse, avec une grande salle de bain également. Il est assez bien situé, près de la rivière Cheonggyecheon et d'Eulji-ro. Tout était super propre, avec tout l'équipement nécessaire et même plus car nous avions une machine à laver dans la chambre. Les gros bonus étaient la piscine intérieure et extérieure qui sont extra !
Aufenthalt von 3 Nächten im April 2024
Antwort von RES am 7. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 – Gut

Yohei

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von RES am 7. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

TORU

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von RES am 7. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 – Gut

KIFWA

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Mai 2024
Antwort von RES am 7. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

Justin, Markham

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were great, polite, and take initiative to help with my mother in law’s luggage. We had a clog in the shower and very quickly they send 3 staff including a translator to our room to fix it. My kids had a great time withthe pool and kids zone!
Aufenthalt von 7 Nächten im April 2024
Antwort von RES am 7. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 – Gut

ATSUKO

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024
Antwort von RES am 7. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 – Gut

Yasuki

Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

HIROMITSU

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
快適で素晴らしかったです。
Aufenthalt von 3 Nächten im April 2024
Antwort von RES am 7. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

Megan

Aufenthalt von 7 Nächten im April 2024

10/10 – Hervorragend

Maoko

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The area is very convenient to access every sight seeing spots in Seoul. Even to Hongik Univ, it only takes 30mins. The area itself is very safe and never sleep spot. Good for beginners to expert of Seoul travelers.
Aufenthalt von 2 Nächten im April 2024
Antwort von RES am 2. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

Lida

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel, good location
Aufenthalt von 3 Nächten im April 2024
Antwort von RES am 2. Mai 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

KASUMI

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
東大門はもちろん、ウルチロ周辺も徒歩圏内で、散歩がてら、明洞までもあるけます。 周辺にお店も沢山あり駅近で、ホテルも綺麗でとても良かった。
Aufenthalt von 2 Nächten im April 2024
Antwort von RES am 29. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

Trang

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Central location to all areas by subway. Free hotel shuttle services to main tourist areas. Hotel is in shopping area.
Aufenthalt von 15 Nächten im April 2024
Antwort von RES am 29. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 – Gut

YURI

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
連泊でしたが清掃もあり、水も補充してありました。 キッチンが付いてたので、洗面所が２箇所あり便利でした。 シャワーの水圧も問題ありません。
Aufenthalt von 2 Nächten im April 2024
Antwort von RES am 26. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

Nathalie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
amazing stay!
Aufenthalt von 8 Nächten im April 2024
Antwort von RES am 26. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 – Gut

SAYAKA

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
トリプルベッドに宿泊しましたが、お部屋も洗面部分も広々していて、3人でもストレスフルでのんびり出来ました。 キッチンもレンジも洗濯機もあります。 お皿一式、フライパン、洗剤などもありました。 ただ、初日からボディーソープの中身が空で、翌日掃除が入ったら補充してくれるかな？と思ってましたが、してくれてなかったのと、2日目の朝、スリッパをきれいに揃えて外出したのに、戻って来たらスリッパがなくなっていて新しいのもなかったため、さすがにフロントに言って、スリッパとボディーソープを持って来てもらいました。 気になった点はそれくらいで、同行者とも、またココに泊まりたいと話してました。 東大門からも近いですし、仁川からのリムジンバスはすぐ近くに停車するので、立地も良いです。
Aufenthalt von 2 Nächten im April 2024
Antwort von RES am 24. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

Deva

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed here for four nights and very much enjoyed it. The hotel was very clean so was our room. The amenities were great! The gym was very well maintained and had all the essential equipment you would need. It’s a very short walk to gwangjang market (5 minutes) and it’s central to the main busses and train stations you would need for going to different parts of the city. I would recommend this hotel to anyone considering staying in Seoul!
Aufenthalt von 4 Nächten im April 2024
Antwort von RES am 22. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

HITOSHI

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
スタッフの方々が親切で、部屋もキレイで快適でした！
Aufenthalt von 2 Nächten im April 2024
Antwort von RES am 22. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

6/10 – Okay

Andrew

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Shower knob fell off and could not take shower for two days but it was fixed for use next day. great location for eatery and transportation.
Aufenthalt von 2 Nächten im April 2024
Antwort von RES am 22. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

KI HO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The aircond could be better if we could adjust it.
Aufenthalt von 9 Nächten im April 2024
Antwort von RES am 22. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

Jung Hun

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel and great location!
Aufenthalt von 4 Nächten im April 2024
Antwort von RES am 17. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

WING MAN AGNES

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Studio room is modern n well furnished.
Aufenthalt von 3 Nächten im April 2024
Antwort von RES am 15. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 – Gut

Gregg, Seattle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hip hotel in happening part of town. The 20th floor reception area with bar and view of swimming pool was stunning. Rooms were comfortable and clean but quite small. Minor quibbles- tv came on every time you entered the room, concierge was helpless when I asked for dining recommendations, food was good but pricey compared to room charge. Overall good value though
Aufenthalt von 4 Nächten im April 2024
Antwort von RES am 15. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

4/10 – Schlecht

Kanas, London

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
The hotel, though conveniently situated within a 10-minute walk from the major shopping malls in Dongdaemun, appeared to prioritize capacity over quality service. It merely offering the bare minimum for tourists and the staffs are less helpful than other hotels we stayed before (e.g. Marriott and RYSE Autograph Collection). This left much to be desired in terms of the overall guest experience. we stayed at the residence for a week, booked 2 rooms for 3 people, and not one day we were not disappointed. Unlikely to return and not recommend.
Aufenthalt von 7 Nächten im April 2024
Antwort von RES am 12. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Regarding the service quality you mentioned, we will share your precious comments with our related department and try to improve our service and system. If you visit again next time, we promise to provide you with better service. Looking forward to welcoming you back in the near future. Thank you.

10/10 – Hervorragend

Lok Siu Lucille

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room is spacious!
Aufenthalt von 3 Nächten im April 2024
Antwort von RES am 12. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

DAISUKE

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
綺麗な施設でとても満足でした。
Aufenthalt von 2 Nächten im April 2024
Antwort von RES am 12. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 – Gut

Kozue

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von RES am 12. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 – Gut

TOMOKO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
とても清潔で、広さも十分。 何を言えば浴槽が無いくらいですが、垢すりで入って来ちゃえば問題無しです。 また利用したいホテルでした。
Aufenthalt von 2 Nächten im April 2024
Antwort von RES am 12. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 – Hervorragend

MASAAKI

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von RES am 9. Apr. 2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.