Außenbereich

Bewertungen von Hilton Motif Seattle

4 out of 5
Hilton Motif Seattle
1415 5th Ave, Seattle, WA

Bewertungen

8,6

Hervorragend

561 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
239 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
101 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
59 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
43 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,2/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Secil, Berlin

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 13 Nächten im März 2024
Antwort von QZ am 5. Apr. 2024
Hi Secil, Thank you for your feedback. We apologize for any cleanliness and facility issues you encountered. Your comments will be addressed promptly to improve our guests' experiences. We hope to welcome you back soon for a better stay.

10/10 – Hervorragend

Rene

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schönes Hotel in bester Citylage
Aufenthalt von 1 Nacht im September 2022
Antwort von Irina S. am 24. Sept. 2022
Thank you for taking time to fill out our survey, your feedback is very important to us and we take it very seriously. We appreciate your positive scores about our hotel and really glad to hear that you have enjoyed your stay with us! Hoping to see you again soon!

8/10 – Gut

Tanja

Aufenthalt von 1 Nacht im August 2022

8/10 – Gut

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Gute Lage.
Aufenthalt von 4 Nächten im Juli 2022
Antwort von Kayla Stanworth, Front Desk Lead am 6. Aug. 2022
Thank you for the feedback!

8/10 – Gut

Barbara

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Modernes Hotel, gute Lage
Das Zimmer war gross, sauber und die Betten sehr bequem. Im Bad lagen genügend Hand- und Duschtücher bereit. Super Aussicht, wir konnten die Fähren sehen. Die Dachterrasse befindet sich im 5. Stock!!!, man sieht nichts. Viele Sehenswürdigkeiten erreicht man in kurzer Zeit zu Fuss. Die Stationen der Monorail zum Space Needle sowie der Link Rail Richtung Flughafen befinden sich in der Nähe.
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Irina S am 6. Juli 2022
Thank you so much for your scores, we are delighted that you have enjoyed your stay with us!

10/10 – Hervorragend

Veronica

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The friendly stuff at this property made all the difference with this experience
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Alexis

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was great, don’t have any complaints! During check in I couldn’t get a key to the room immediately due to system issues the staff handled it the best they could. They still provided access the the room. The surrounding area felt very unsafe, so many people hanging around the nearby streets. My daughter went for a weekend girls trip and we didn’t feel safe going out grabbing dinner outside the hotel and we’re from LA, which I feel speaks volumes. Otherwise if you’re adults looks for a great place to stay. I definitely recommend this hotel.
Aufenthalt von 3 Nächten im Mai 2024

4/10 – Schlecht

Qiongxian

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Friendly staffs, provide local Washington apple in the lobby! The only downside is the check in experience, room was not ready on time, shower faucet was stuck and have to request maintenance at night.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Barbara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great service
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Armando

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was clean and not to far from pike place market. Also there is a homeless problem in the city but i never seen any around the property when we stayed
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Patricia

Mit der Familie gereist
Gut: Ausstattung
We enjoyed our stay, staff and services were excellent. However there was no closet rod for hanging up clothes, just hooks at the entrance. The bathroom was large but not functional, lacking counter space and towel bars in inappropriate places.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Judy

Gut: Sauberkeit
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Marc R.

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice property. Lots of homeless nearby.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Kevin, Saint Peters

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The Hilton Motif was a good centrally located hotel that was clean and safe. The only issues that we had was having to ask for towels each day, insufficient water pressure in the shower, lack of an airport shuttle, and insufficient coffee and/or condiments in the room. The hotel staff added towels each day but were usually the incorrect amount. Overall, we had an enjoyable visit to the hotel and would probably stay again.
Aufenthalt von 5 Nächten im Mai 2024

10/10 – Hervorragend

Julie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved the hotel location. We were an easy walk to and from the Westlake train station, Space Needle, and Pike Market.
Aufenthalt von 2 Nächten im Mai 2024

2/10 – Ungenügend

Jiyoun

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There was no shampoo in the room(room phone doesn't work) so I told the front desk,but no one was coming so my family used shower jel instead of shampoo.And the next morning I found shampoo in front of my door.I don't know when it came.Guess it's probably past midnight or early in the morning. Also there is the worst hair dryer.It's so dirty and the handle is very sticky.No one wants to touch it. The wooden door to the bathroom was ridiculous.I tried to close it and it would just open itself so the door don't work in the room.I'll never stay at Hilton Motif Seattle again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von QZ am 21. Mai 2024
Hi Jiyoun, thank you for your feedback. We apologize for the issues with the shampoo, phone, hair dryer, and bathroom door. This is not the experience we strive to provide, and we will address these concerns immediately.We appreciate your comments and hope you will give us another chance in the future. We hope to see you back soon.

2/10 – Ungenügend

Carole, Shawnigan Lake

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Place was dirty, service was poor and food was mediocre. They brought room service in a paper bag and gave us plastic cutlery. Not up to regular Hilton standards and should not advertise as one. never came and cleaned our room.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von QZ am 21. Mai 2024
Hi Carole, thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay. We are sorry to hear about the cleanliness and service problems you encountered. We have addressed these concerns with our housekeeping and food service teams to ensure that such incidents do not happen again.Please feel free to contact us directly if you would like to discuss your stay further.

10/10 – Hervorragend

Gloria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All employees were super friendly and helpful in every way!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von QZ am 21. Mai 2024
Hi Gloria, thank you for your kind words, we hope you see you again soon!

10/10 – Hervorragend

James, Livingston

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von QZ am 21. Mai 2024
Hi James, thank you for your positive review, we hope you see you again soon!

10/10 – Hervorragend

Belinda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff are excellent and great customer service. Room is spacious and clean.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von QZ am 21. Mai 2024
Hi Belinda, it is good to hear you are satisfied with your stay at Hilton Motif! We hope you see you again soon.

6/10 – Okay

Sarah

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
On the plus side, staff was very friendly. Area was convenient. Room was clean, beds comfortable. BUT...phone did not work in room,repeated attempts were made to correct this. When purchasing from conveience food area we were charged to our room, when we paid for items with credit card - this was corrected. Worst - when Hilton staff called for cab - to be no more expensive than a yellow cab - the driver tried to charge us $60 to travel 1.5. Miles to the train station! This was not acceptable. We paid $15. Which was what we had paid previously. We won't use this hotel in future.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Shigeru

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Roomy room, clean.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von QZ am 21. Mai 2024
Dear guest, thank you for your positive review, we hope you enjoy your stay and will come back soon!

10/10 – Hervorragend

Russell Wayne, Seattle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Took a bad fall getting out of the shower/bathtub. Non-slip stickers in the tub would be a good idea.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von QZ am 21. Mai 2024
Thank you Russell for your review and recommendations, our housekeeping team is going to address the problem appropriately. We hope you had a wonderful stay with us.

8/10 – Gut

JOSHUA

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
There should be complimentary water.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von QZ am 21. Mai 2024
Hi Joshua, thank you for your positive review. We offer Hilton Honors member with 2 bottles of water per day. Registration is free. We hope you see you again soon!

10/10 – Hervorragend

Harold

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very satisfied
Aufenthalt von 1 Nacht im Mai 2024
Antwort von QZ am 21. Mai 2024
Thank you Harold for your kind words!

10/10 – Hervorragend

Alexandria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice stay at the Motif, the parking garage is a little frustrating though. Our room keys were supposed to allow us to leave/enter without a fee but would never work, had to call the front desk everytime but they were happy to help.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von QZ am 21. Mai 2024
Thank you Alexandria, we are happy to hear you had a wonderful stay with us!

4/10 – Schlecht

Cheryl

Geschäftlich gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The waitress was friendly and good. The front desk staff were pretty good. The air conditioning did not work. The outdoor dining area was dirty. The parking was $77- ridiculous- i parked elsewhere. There is no spa. There was an additional fee tacked on. The room itself was fine, clean, with good towels. But nothing fancy for the price.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von QZ am 13. Mai 2024
Hi Cheryl, thanks for sharing your experience with us. We're glad you found our staff friendly. We are so sorry for the issues you encountered with the air conditioning and cleanliness of the outdoor dining area. Your feedback has been passed on to our teams for immediate attention.We understand your concern about the parking fee. Our rate aligns with the downtown market standard, and it has in-and-out access, complemented by 24-hour security guard presence for added peace of mind.Your feedback helps us improve, and we hope to provide a better experience next time.

10/10 – Hervorragend

Denise

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice hotel. Everyone was accommodating
Aufenthalt von 1 Nacht im Mai 2024
Antwort von QZ am 21. Mai 2024
Hi Denise, thank you for your positive review, we hope you see you again soon!

10/10 – Hervorragend

Kristofer, Port Coquitlam

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Kyler deserves a raise! 10/10 customer service and is my new favourite person.
Aufenthalt von 1 Nacht im April 2024
Antwort von QZ am 21. Mai 2024
Thank you Kristofer, we hope you enjoy your stay!

10/10 – Hervorragend

Matthew

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location for a night in Seattle.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von QZ am 7. Mai 2024
Thank you for your kind words Matthew! We hope you see you soon.

6/10 – Okay

Elina

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Dorothy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great and easy walk to Pike Place
Aufenthalt von 1 Nacht im Mai 2024
Antwort von QZ am 7. Mai 2024
Thank you for your positive words Dorothy! We hope to welcome you back soon.

10/10 – Hervorragend

Alan James

Aufenthalt von 7 Nächten im April 2024

10/10 – Hervorragend

Adam

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von QZ am 7. Mai 2024
Thank you Adam, we hope to see you soon!

8/10 – Gut

Carlos

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location
Aufenthalt von 4 Nächten im April 2024
Antwort von QZ am 7. Mai 2024
Thank you, Carlos, on your kind words about our convenience location! We hope you enjoy your stay.

8/10 – Gut

Misty

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Was able to walk to most places and attractions. Only con would be the showers that looked really worn down and dingy. Great staff and spacious rooms.
Aufenthalt von 2 Nächten im April 2024
Antwort von QZ am 7. Mai 2024
Thank you, Misty, for your kind words! We already passed your comment to the Housekeeping and the Engineering team, they will take care of it for future clients. We hope you see you soon!

6/10 – Okay

Michelle

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Arrived at 4:00 for check in and there was a lot of confusion on if there was a room ready for us. It took 3 staff members to clear it up and get us checked in for our reserved room. It was frustrating to have a reservation and then be told that it was potentially not ready. Everything is additional fees. $70.00 to use onsite parking garage.
Aufenthalt von 1 Nacht im April 2024
Antwort von QZ am 21. Mai 2024
Hi Michelle, we apologize for the confusion during check-in and any inconvenience caused. Your feedback is noted, and we'll strive to improve our process. We appreciate your patience and hope you enjoyed your stay otherwise.

10/10 – Hervorragend

Christie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von QZ am 21. Mai 2024
Hi Christie, thank you for your positive review, we hope you see you again soon!

10/10 – Hervorragend

Rachel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von QZ am 21. Mai 2024
Hi Rachel, thank you for your positive review, we hope you see you again soon!

4/10 – Schlecht

Ålli6

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
This hotel is overpriced for what it is most things were broken and pur room was still dirty and not completely clean when we check in and they also have a bunch of other fees they dont mention until you are there.
Aufenthalt von 3 Nächten im April 2024
Antwort von QZ am 22. Apr. 2024
Hi Alli6, we truly appreciate your feedback. I'm sorry to hear about the maintenance and cleanliness issues you encountered in your room. Please know that this is not reflective of our usual standards, and we take your comments seriously. Our team is dedicated to promptly addressing any maintenance issues and ensuring that every room is thoroughly cleaned and prepared for our guests' arrival.We strive to ensure that all fees, including destination fees, are clearly communicated to guests during the booking process. Your feedback is valuable, and we will review our procedures to ensure that this information is more prominently displayed on all booking platforms.If there's anything else you'd like to share or if there's anything we can do to make this right, please don't hesitate to reach out to us directly. Thank you and safe travel.

8/10 – Gut

Richard, Newburgh

Aufenthalt von 2 Nächten im April 2024
Antwort von QZ am 21. Mai 2024
Hello Richard, thanks for the review. We hope you enjoyed your stay with us and welcome you back for another stay soon!

6/10 – Okay

Tiffany

Mit einer Gruppe gereist
Gut: Personal & Service
Near to Pike Market however, you are walking thru areas of open drug use to get there.
Aufenthalt von 4 Nächten im April 2024
Antwort von QZ am 22. Apr. 2024
Hi Tiffany, I appreciate your concern and want to assure you that the safety and well-being of our guests are our top priorities. We take security very seriously, and our 24/7 security team is dedicated to maintaining a safe environment for all guests. Additionally, we are actively collaborating with local authorities to address any issues that may arise in the surrounding area. Your feedback is invaluable as we continue to enhance our efforts to ensure a positive experience for everyone who stays with us. Thank you for bringing this to our attention.

10/10 – Hervorragend

Albert

Aufenthalt von 3 Nächten im April 2024
Antwort von QZ am 21. Mai 2024
Hi Albert, thank you for your positive review, we hope you see you again soon!

4/10 – Schlecht

Dorna

Verbesserungswürdig: Ausstattung
Cold room, poor room service
Aufenthalt von 4 Nächten im April 2024

4/10 – Schlecht

David

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

2/10 – Ungenügend

Jennifer, Orange Park

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Send message for details.
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Ramses

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is great, the only downside is the cost of parking. It would be great if parking was included in the overall cost. The area around this hotel is very dirty as it is close to Pike place.
Aufenthalt von 1 Nacht im April 2024
Antwort von QZ am 21. Mai 2024
Hi Ramses, thank you for your positive review. Our parking fee aligns with the downtown market, and we offer guests with in-n-out privilege with 24/7 security onsite. we hope you see you again soon!

10/10 – Hervorragend

Ruben

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was perfect!
Aufenthalt von 2 Nächten im März 2024
Antwort von QZ am 8. Apr. 2024
Thank you for your kind words Ruben! We hope you will come back and stay with us again.

10/10 – Hervorragend

Brittany

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von QZ am 17. Apr. 2024
Thank you for your review Brittany, travel safe!

10/10 – Hervorragend

Carlos Alberto

Aufenthalt von 2 Nächten im März 2024
Antwort von QZ am 21. Mai 2024
Hi Carlos, thank you for your positive review, we hope you see you again soon!