Zimmer, 2 Queen-Betten, barrierefrei, Nichtraucher (Mobility) | Bettwäsche aus ägyptischer Baumwolle, hochwertige Bettwaren

Bewertungen von TRYP by Wyndham Savannah Downtown/Historic District

4 out of 5

Bewertungen

7,8

Gut

44 von insgesamt 124 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
41 von insgesamt 124 Gästebewertungen haben eine Bewertung von 8 - Gut" "
21 von insgesamt 124 Gästebewertungen haben eine Bewertung von 6 - Okay" "
11 von insgesamt 124 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 124 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,2/10

Personal & Service

7,0/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Matthias

Mit der Familie gereist
Gut: Sauberkeit
Zimmer sind sehr groß und modern eingerichtet; Badezimmer könnte zeitnah mal wieder renoviert werden
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 2. Apr. 2024
Dear Matthias,Thank you for the stay at our hotel. I’m so pleased you had a completely positive experience with us and enjoyed our services. We are glad to note that you found our clean, comfortable hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We hope to see you again soon. SincerelyHotel Manager

6/10 – Okay

Leonard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quiet,clean.
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

elke

I kept my service dog in the room for 45 minutes and with do not deserve sing on the door and it was before checkout time the cleaning personnel came in the room let my dog out with the whole floors open. When I came up to get my dog and the luggage to check out,my dog sitting in the middle of the hallway.
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Alante

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The room was dirty and not worth the cost.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 25. Mai 2024
Dear Alante,Thank you for your kind feedback. We're deeply sorry to hear that your experience did not meet your expectations. Cleanliness is of the utmost importance to us, and it's disappointing to learn that your room fell short in this regard. Your feedback is invaluable, and we will address this issue immediately with our housekeeping team to ensure that such oversights are rectified. We hope to have the opportunity to restore your faith in us during a future visit.Sincerely, Hotel Manager

6/10 – Okay

Carol

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient to historic district
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hotel Manager am 24. Mai 2024
Dear Carol,Thank you for the stay at our hotel. We are glad to note that you found our hotel nice and it was close to the lot of places.We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to seeing you back here soon!!!Sincerely,Hotel Manager

2/10 – Ungenügend

Jefferey

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Poorly managed
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Hotel Manager am 22. Mai 2024
Dear Jefferey, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. I was concerned to see that you were not impressed with our property. We have noted all your concerns and share with the respective department action. We hope to see you again soon. Sincerely, Hotel Manager

8/10 – Gut

SAKINA

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very friendly staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 15. Mai 2024
Dear SAKINA, Thank you for sharing your wonderful feedback regarding your stay at our Hotel. I am so pleased to see our staff's efforts helped in making your visit a memorable one. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area. Sincerely, Hotel Manager

10/10 – Hervorragend

ronda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only thing that would have made it better would have been if they served breafast in their restaurant.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 15. Mai 2024
Dear ronda, Thank you for your feedback! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

6/10 – Okay

Lynn

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The hotel is older and is showing some wear and tear. Housekeeping had to be told to vacuum. Bathtub drain had a ball of hair that slowed the water from draining out. The staff was friendly and helpful. Location of hotel was perfect.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hotel Manager am 15. Mai 2024
Dear Lynn,Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent and you see our staff was friendly and helpful. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. SincerelyHotel Manager

6/10 – Okay

Alethea

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Property needs upgrading and better maintenance. Severe drainage issues in the bathroom shower and poor air circulation throughout the room. Air conditioning was ineffective and the exhaust fan in the bathroom did not work at all. Should also consider offering breakfast in the restaurant. The grab n go pantry was less than desirable. Front desk staff was below average and didn’t want to be bothered. Would not stay there again and would not recommend.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hotel Manager am 15. Mai 2024
Dear Alethea,Thank you for the stay at our hotel. We are happy that you had a generally good experience with us. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.SincerelyHotel Manager

8/10 – Gut

Ann-marie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
My only complaint was that bathroom in bad condition. Cracking paint old cabinets. Look like a low end hotel. But everything else was great.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 13. Mai 2024
Dear Ann-marie,We appreciate your feedback and are glad to hear that you had an overall positive experience during your stay. However, we apologize for the condition of the bathroom. Maintaining a clean and well-maintained environment is important to us, and we regret falling short of your expectations in this regard. Your comments are valuable, and we will address these issues with our maintenance team to ensure that necessary improvements are made. We're pleased to hear that everything else was great, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. We're here to ensure you have a comfortable and memorable stay!Sincerely, Hotel Manager

6/10 – Okay

John de St

Mit dem Partner gereist
Location is good but they charge $30 a day for Valet Parking when you can park, literally 12 feet across the street in a Public garage and save, at least, $10 a day! The lobby looks clean and modern and I suspect they have recently done some renovations to the rooms but the showers look a bit like a Patch up job. Also, they chose a textured wallpaper for the bathroom walls which, although nice looking may not have been the best choice, particularly in the area next to the toilet where “spray stains” are clearly visible, if you get my meaning… Towels were clean but the bath tub was stained and cracked and, although we left our room before 9 a.m both mornings, our room was not cleaned once in the two nights we stayed there. On the first day we saw their cleaning staff doing the room next to ours when we came back at lunch time to change into fresh clothes before going out for something to eat but they were gone when we came back out, 15min later and apparently never came back and then, on the day we checked out (we left a day early because of hail and storm warnings) we saw the same couple, a man and a woman, with their cleaning cart, standing outside the elevators talking, apparently, not having made it to our room that day either. This hotel is conveniently located and somewhat renovated but, if given the choice, we probably would not stay there again.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hotel Manager am 11. Mai 2024
Dear John de St,Thank you for the stay at our hotel. We are happy that you had a generally good experience with us. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.SincerelyHotel Manager

10/10 – Hervorragend

Kirsten

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Would stay again.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 8. Mai 2024
Dear Kirsten,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and we are pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. SincerelyHotel Manager

4/10 – Schlecht

Adam

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
1st - its 30 dollars a day to park your car. You wont be told that until days after you made your reservation. The also charge 2 dollars to go get your car every time you need it, which you are not told until you arrive. 2nd - the hotel was WAY too expensive for what it was. The pictures make it look like a very "upclass" place, but don't let that fool you. Its not. It felt like a cheap motel with a better choice in furniture. 3rd - The room itself was terrible. The bathroom was pretty gross, the shower especially, and the shower head was broken. It would spray water everywhere from the back of the shower head except from where the water was supposed to come out from. The bath tube was absolutely disgusting. I had better toiletries offered and surrounding hotels that cost half the price per night. The AC did not work. No matter what I did to control it, it did nothing and it was pretty hot this weekend. We told the front desk the problem, and the only fixed the showered. 4th - lastly, we requested a late check out. A hotel is supposed to tell you if a late-checkout costs anything and they just said "Ofcourse, you can checkout at 12." And after I checked out and asked for my receipt for my stay...they charged me 75 dollars for it. They also charged me a charge of $52.25 outside of my deposit I left and would not tell me what it was from. The woman at the front desk "had no idea" what it was from Nothing on my receipt reflected this charge - so I will be disputing it.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dipal Patel am 6. Mai 2024
Dear guest, We are sorry to hear that your recent visit to our property did not go well, we have sent your detailed receipt and signed folio as per our system you had purchased an upsell late check out but our staff refunded that charge and gave you a complimentary late checkout. We do not see any additional charges besides your marketplace drink purchase and valet parking on our end. Please contact us directly if you have any further questions or concerns.

4/10 – Schlecht

JEREMY

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very disappointed for the price. Run down rooms, no extra service or amenities. Would definitely pick ANY of the surrounding hotels for the price
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 8. Mai 2024
Dear JEREMY,Thank you for your feedback. We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager

8/10 – Gut

arthur

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Restaurant closed Mon-Tues-Wed
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 8. Mai 2024
Dear arthur,Thanks for stay at our hotel and great feedback by giving us a 4-star rating. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 5 Star Review on your next stay.Sincerely Hotel Manager

8/10 – Gut

Ron

Gut: Sauberkeit
Very convenient
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 8. Mai 2024
Dear Ron, Thanks for your stay and choosing our hotel as it was convenient and close to your places of interest. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay.Sincerely, Hotel Manager

8/10 – Gut

Gabriel

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 8. Mai 2024
Dear Gabriel, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

10/10 – Hervorragend

Mason

Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Manager am 25. Mai 2024
Dear Mason,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

8/10 – Gut

lucy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
great location, Savanah is so pretty
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 4. Mai 2024
Dear lucy, Thank you for your stay at our hotel. I’m pleased that our hotel served as a perfect location to accommodate your needs. Thanks for choosing us for your stay and we look forward to seeing you on your next visit. Sincerely,Hotel Manager

6/10 – Okay

James

Room was comfortable and clean. Staff was friendly. Very loud partying at night and in the hallway. Luggage cart overturned, trash and empty drink cups on the floor in the hall in the morning
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Manager am 4. Mai 2024
Dear James,Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We promise next time you will find a great experience. Please visit us again.SincerelyHotel Manager

10/10 – Hervorragend

Charlie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great hotel
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 2. Mai 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you had a great experience at our hotel. We strive to provide exceptional service and comfort to all our guests, and we're delighted that we met your expectations. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

10/10 – Hervorragend

Christy, Valrico

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff. Clean room. Easy check in
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 2. Mai 2024
Dear Christy,Thank you for your wonderful feedback. We're delighted to hear that you enjoyed your stay with us! Providing friendly service, clean accommodations, and an easy check-in experience are top priorities for us. We look forward to welcoming you back for another fantastic stay in the future! Sincerely, Hotel Manager

10/10 – Hervorragend

Zariah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It’s in a great location with a 15 min walk to Riverstreet and other great restaurants. Staff was nice and the restaurant was closed but we were able to just take care of food on Riverstreet. Valet is $30 everyday overnight. Also there is a $50 incidental deposit… of course you get that back! It was a nice hotel though! Would definitely come back
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 2. Mai 2024
Dear Guest,Thank you for sharing your experience with us! We're thrilled to hear you enjoyed our convenient location and found our staff to be accommodating. While we regret that our restaurant was closed during your stay, we're glad you were able to explore the dining options nearby. Your feedback regarding the valet and incidental deposit is duly noted. We appreciate your understanding, and we're delighted to know you had a pleasant stay overall. We look forward to welcoming you back on your next visit to the area!Sincerely, Hotel Manager

10/10 – Hervorragend

Laurel

Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 19. Mai 2024
Dear Laurel,I’m glad you had such a nice experience with us, and I sincerely thank you for giving 5 out of 5 rating. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager

10/10 – Hervorragend

Heather

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have no complaints. Clean room.. close to everything.. nice staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 27. Apr. 2024
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us. We pride ourselves on providing clean rooms, a convenient location, and friendly staff. We hope to have the pleasure of welcoming you back in the future!Sincerely, Hotel Manager

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location for exploring downtown Savannah
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Manager am 26. Apr. 2024
Dear David, Thank you for your stay at our hotel. I’m pleased that our hotel served as a perfect location to accommodate your needs. Thanks for choosing us for your stay and we look forward to seeing you on your next visit. Sincerely,Hotel Manager

4/10 – Schlecht

Roman

Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 17. Mai 2024
Dear Roman,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

8/10 – Gut

matthew

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was fine. Just that. Coffee in lobby and room. Everything seemed clean. Staff was pleasant. Two little things bothered me a tad. I asked the desk to call a taxi to take me to the airport. They handed me a business card of a taxi driver. I called and no one answered. I asked for change to break a twenty so I could leave a tip for the maid. They are a cashless property so I left her nothing. I still feel bad about it.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 25. Apr. 2024
Dear matthew,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. Sincerely Hotel Manager

10/10 – Hervorragend

Lawana

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was really friendly and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 25. Apr. 2024
Dear Lawana, Thank you for sharing your wonderful feedback regarding your stay at our Hotel. I am so pleased to see our staff's efforts helped in making your visit a memorable one. I will be sure to share your compliments with them. We look forward to welcoming you back the next time you are in our area. Sincerely, Hotel Manager

6/10 – Okay

Melodie

Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
Staff was phenomenal. Hotel would have been great but the bathroom does not have a vent/exhaust. After a shower, it is as if you cannot breath well. If staying with a friend, it’s tough to leave a door open to get air. Coffee maker did not work but staff took care of that immediately.
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Manager am 22. Apr. 2024
Dear Melodie,Thank you for the stay at our hotel. We are happy that you had a generally good experience with us. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.SincerelyHotel Manager

8/10 – Gut

Tami

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
Best part was the early check-in option, as we arrived early in the morning. However, our room had mold in the shower, and the breakfast we had looked forward to next day didn't happen because dining room suddenly was closed. We had to scurry to find somewhere to eat before leaving for bike trip.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 2. Mai 2024
Dear Tami,Thank you for your kind feedback. We're glad you appreciated the early check-in option, and we apologize for the inconvenience caused by the mold in the shower and the unexpected closure of the dining room. Your comfort and satisfaction are important to us, and we'll address these issues promptly to ensure a more enjoyable experience for our guests. We hope to have the opportunity to welcome you back for a more pleasant stay in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

christopher, arlington

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great traveler hotel and staff were very friendly.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 21. Apr. 2024
Dear Guest, Thank you for staying at our hotel. I am happy to hear that you enjoyed our hospitality and compliment the trustworthiness. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide. Please visit us again.Sincerely, Hotel Manager

10/10 – Hervorragend

Kenneth, London

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and reasonable rate!
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 18. Apr. 2024
Dear Kenneth,Thank you for your perfect rating! We're thrilled that you enjoyed our great location and found our rates reasonable. Your satisfaction is our priority, and we're grateful for your positive feedback. We hope to welcome you back for another fantastic stay in the future!Sincerely, Hotel Manager

10/10 – Hervorragend

Matthew

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 19. Apr. 2024
Dear Matthew,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager

4/10 – Schlecht

Carl

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is the absolute worse property I've stayed at in a long, long time. I booked this through the expedia website which rated this place as a higher end hotel. The folks at expedia need to get out and see what they are selling. Here's what we got by this"high end hotel" coffee machine broken, shower drain plugged (drain was full of hair) so that tells me the cleaning staff never cleans it, bathroom vanity drain plugged. The table between the beds had dried water rings and smears from drinking glasses from previous guest, so it wasn't cleaned from the last stay. The carpet around the walls were filthy and the bathroom floor was filthy. If you are staying in Savannah I would look else where.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 17. Apr. 2024
Dear Carl,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

10/10 – Hervorragend

monica

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 17. Apr. 2024
Dear monica,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

8/10 – Gut

Julie

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Enjoyed our stay here. There were dome minor eye sores with water damage on the wooden bathroom doors and a bit of staining in the shower but overall it was a good place to stay
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 15. Apr. 2024
Dear Julie,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. Sincerely Hotel Manager

8/10 – Gut

Theodore

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 15. Apr. 2024
Dear Theodore,Thanks for stay at our hotel and great feedback by giving us a 4-star rating. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 5 Star Review on your next stay.Sincerely Hotel Manager

6/10 – Okay

Juan, Pembroke Pines

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very poor value for the amount paid next time no Tryp hotels by Wyndham
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 13. Apr. 2024
Dear Juan,Thank you for your kind feedback. We're truly sorry to hear that you were disappointed with the value you received during your stay. Your satisfaction is important to us, and we regret if we fell short of meeting your expectations. We appreciate your feedback and will consider it as we strive to improve our guest experience. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

Crystal, Fort Denaud

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A no nonsense hotel that’s more affordable than some others. Was clean and quiet. Would def stay again.
Aufenthalt von 5 Nächten im März 2024
Antwort von Hotel Manager am 9. Apr. 2024
Dear Crystal,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and we are pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. SincerelyHotel Manager

8/10 – Gut

Amy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and comfortable. Courteous and friendly staff.
Aufenthalt von 5 Nächten im März 2024
Antwort von Hotel Manager am 8. Apr. 2024
Dear Guest,Thank you for taking the time to share your feedback! We're thrilled to hear that you found our hotel to be very clean and comfortable, and that our staff were courteous and friendly during your stay. We look forward to welcoming you back again soon for another enjoyable experience!Sincerely, Hotel Manager

8/10 – Gut

Christina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
room was dark, great location
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 8. Apr. 2024
Dear Guest,Thank you for your feedback! We appreciate your acknowledgment of our prime location. We apologize for any inconvenience caused by the lighting in your room and will take your comments into consideration for future improvements. We hope to welcome you back for an even better experience.Sincerely, Hotel Manager

8/10 – Gut

Renee

The property was good. Highlights - the beds were good. Felt pretty safe & the room was clean. Me, my daughter (21) & granddaughter (16) had a good time. Our favorite valet, Cleveland was great. Made us feel at home & cared for. Sounds strange, but what a gift for me and my girls! I don’t take our safety & well being lightly, so thank you Cleveland!
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Manager am 8. Apr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay at our property and that you found our beds comfortable, the room clean, and felt safe during your visit. It's wonderful to know that Cleveland provided exceptional service and made you feel at home and cared for. We'll be sure to pass along your kind words to him.We understand the importance of feeling safe and well taken care of, and we're delighted that we could provide you and your family with a memorable experience. We appreciate your trust in us and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 – Gut

Jill

Gut: Personal & Service und Zustand der Unterkunft
Attractive Pleasant Sound proofing not so good Noisy air conditioning device
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 8. Apr. 2024
Dear Guest,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel attractive and pleasant. We apologize for any inconvenience caused by the soundproofing and noisy air conditioning unit during your stay. Your comments will be shared with our team to ensure we address these issues promptly. We hope to welcome you back for a more peaceful experience in the future.Sincerely, Hotel Manager

8/10 – Gut

Amy

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Manager am 9. Apr. 2024
Dear Amy,Thanks for stay at our hotel and great feedback by giving us a 4-star rating. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 5 Star Review on your next stay.Sincerely Hotel Manager

10/10 – Hervorragend

Sandra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was great! Debbie the valet was so so nice and had great suggestions for restaurants, we really liked her. Room was nice and the beds were so comfy (would love to know where they get their mattresses) water in shower could have been a tad hotter. Overall we had a great 3 day trip to Savannah!
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Manager am 6. Apr. 2024
Dear Sandra,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think.Sincerely Hotel manager

10/10 – Hervorragend

Tim

Aufenthalt von 4 Nächten im April 2024
Antwort von Hotel Manager am 26. Apr. 2024
Dear Tim,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

6/10 – Okay

James, Harrisonburg

Mit der Familie gereist
Great location. Building & rooms showing lots of wear & tear. No breakfast included, which is ok with us. Extra fee for parking, $30 (valet). Comes across as a bare bones operation.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 6. Apr. 2024
Dear James,Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.Sincerely,Hotel Manager

8/10 – Gut

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Party of 4 (2 adults, 2 teens) and stayed in adjoining rooms. The property is walking distance to the visitor's center, restaurants, and river if you are a walker (might be a bit far for children or elderly). Staff were very nice and accommodating. Rooms are nothing special, but served the purpose. (Could use hooks or towel racks in the bathroom, mirror near an electrical outlet in the main room, bedside table on both sides.) Water pressure in shower was great. Mattresses, bedding and pillows were nice. There was a bar open in the evenings.
Aufenthalt von 3 Nächten im März 2024
Antwort von Hotel Manager am 2. Apr. 2024
Dear Karen,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.