Außenbereich

Bewertungen von Staybridge Suites Savannah Historic District, an IHG Hotel

3 out of 5

Bewertungen

8,8

Hervorragend

876 von insgesamt 1414 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
341 von insgesamt 1414 Gästebewertungen haben eine Bewertung von 8 - Gut" "
105 von insgesamt 1414 Gästebewertungen haben eine Bewertung von 6 - Okay" "
48 von insgesamt 1414 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
44 von insgesamt 1414 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,2/10

Personal & Service

8,6/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Henning

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Das Hotel ist ziemlich abgewohnt und siffig. Es ist sicher lange her, dass in unserem Zimmer Staub gewischt wurde. Trotz höchster Katagorie war das Zimmer sehr klein.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 24. Feb. 2024
Henning, it appears you had some concerns about cleanliness and room size during your stay. This is not the usual feedback we get and we strive to maintain a high standard of cleanliness. As for the room size, we offer a variety of options to accommodate different guest needs. We value your input and will use it to improve our guest experiences. Thank you for letting us know.

10/10 – Hervorragend

Uwe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel
Rustikal von außen, innen modern und sauber. Personal sehr freundlich. Zentral gelegen und daher vieles auch fussläufig erreichbar. Wir können das Hotel guten Herzens empfehlen.
Aufenthalt von 2 Nächten im September 2023
Antwort von Customer Service am 8. Sept. 2023
Uwe, es freut uns sehr zu hören, dass Ihnen Ihr Aufenthalt im Staybridge Suites Savannah Historic District gefallen hat. Besonders freuen wir uns über Ihr Lob bezüglich der modernen und sauberen Innenarchitektur und der Freundlichkeit unserer Teammitglieder. Es ist immer unser Ziel, unseren Gästen eine zentrale Lage und hervorragenden Service zu bieten. Danke, dass Sie uns weiterempfehlen. Wir freuen uns darauf, Sie bald wieder bei uns willkommen zu heißen.

10/10 – Hervorragend

Kimary

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice room but being on street side one level up was noisy to sleep
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 12. Mai 2024
Kimary, the Staybridge Suites Savannah Historic District team appreciates your high rating and feedback. We're glad to hear you enjoyed your room, although it's unfortunate that you found the street-level noise to be a disturbance. For a more peaceful environment, we could suggest a different room location in your next visit. We're eager to deliver an even more exceptional stay next time.

10/10 – Hervorragend

Morgan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything has been amazing!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 12. Mai 2024
Morgan, it's great to hear that your experience at Staybridge Suites Savannah Historic District, an IHG Hotel, was amazing! We appreciate your feedback and look forward to welcoming you back in the future.

10/10 – Hervorragend

Lise

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The historical building of the hotel very well maintain.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 11. Mai 2024
Lise, we are delighted to hear that you appreciate the well-preserved character of the Staybridge Suites Savannah Historic District, an IHG Hotel. It's wonderful that our establishment's rich history contributed positively to your stay. Please come back soon for another memorable visit.

10/10 – Hervorragend

Clarine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very friendly and so helpful with information and directions! Facilities were very nice and comfortable.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 3. Mai 2024
Clarine, it's delightful to hear that you had a fantastic experience at Staybridge Suites Savannah Historic District, an IHG Hotel. Our team members aim to provide excellent service and guide all our guests. We strive to uphold comfortable and pleasant facilities. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 – Hervorragend

Lauren

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay at Staybridge! The room was very clean and the air conditioning worked really well which was definitely a plus in Savannah. The locations was perfect for walking around the city and we only had to use our car once the whole weekend. Parking was relatively easy but go ahead and plan on using the overflow parking deck on Lincoln behind the hotel.
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 1. Mai 2024
Lauren, it's great to hear you thoroughly enjoyed your time at Staybridge Suites Savannah Historic District, an IHG Hotel. We're glad to know our well-appointed rooms, efficient air conditioning, and prime location added value to your stay. Moreover, we appreciate your practical advice on parking logistics for future guests. We're looking forward to welcoming you back soon.

10/10 – Hervorragend

Carol

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Extremely enjoyable from the ease of check in to the quick check out. All staff with whom we came in contact was knowledge, helpful and friendly.
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 27. Apr. 2024
Carol, it's heartening to hear that your experience at Staybridge Suites Savannah Historic District was smooth from check-in to checkout. It's wonderful that our team members were knowledgeable, helpful, and friendly throughout your stay. We strive to provide this level of service to all guests. We can't wait to welcome you back in the future.

10/10 – Hervorragend

DAVID

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was fine..
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 25. Apr. 2024
David, we're thrilled to hear your experience at Staybridge Suites Savannah Historic District, an IHG Hotel, met your expectations. We're always pleased when our guests leave with a good impression. We hope to welcome you again on your next visit to Savannah.

10/10 – Hervorragend

Corey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 18. Apr. 2024
Corey, it's wonderful to hear that you had a delightful experience at Staybridge Suites Savannah Historic District, an IHG Hotel. We strive to make our guests' experiences memorable. We appreciate your positive feedback and hope to welcome you back in the future!

10/10 – Hervorragend

Brenda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location. Lots of traffic at night. I prefer the inside rooms
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 15. Apr. 2024
Brenda, thank you for sharing a great review. We're glad that you found the Staybridge Suites Savannah Historic District, an IHG Hotel, conveniently located. We understand your preference for inside rooms and will endeavour to accommodate such requests whenever possible. We appreciate your feedback and hope to welcome you back in the future.

10/10 – Hervorragend

John C

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Customer Service am 15. Apr. 2024
John C, it's wonderful to hear that you enjoyed your stay at Staybridge Suites Savannah Historic District. We appreciate you taking the time to rate us and hope to see you back again soon!

10/10 – Hervorragend

April

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property outside and inside.
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 14. Apr. 2024
April, we're thrilled to hear you appreciated the exterior and interior aesthetics of Staybridge Suites Savannah Historic District, an IHG Hotel. It's our pleasure to provide such pleasing environments for our guests. We're looking forward to welcoming you back in the future.

10/10 – Hervorragend

Mary, Clearwater

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice stay. Very convenient to everything.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 14. Apr. 2024
Mary, we're thrilled to hear you enjoyed your stay at the Staybridge Suites Savannah Historic District. It's absolutely wonderful to know our location suited your needs perfectly. We hope you'll return whenever your travels bring you back to the area. Safe travels!

6/10 – Okay

Amanda

Mit dem Partner gereist
Gut: Ausstattung
Hotel could use some updating. When we arrived there was no one at the front desk and had to wait a while for them to come back and get us checked in. Our room was ridiculously hot and we had a view of the parking lot. Overall just not a great experience.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 14. Apr. 2024
Amanda, thank you for sharing your experiences. Updates are always something we consider, and your point is duly noted. We regret that checking-in took longer than expected and that your room's temperature didn't meet your comfort. All our guests should enjoy their stay and it seems we missed the mark. We will take your feedback into consideration and work on improvements. We hope for an opportunity to provide you with a better experience in the future.

10/10 – Hervorragend

Willa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 13. Apr. 2024
Willa, thank you for your high rating of Staybridge Suites Savannah Historic District, an IHG Hotel. We are glad to know you had a lovely stay with us. We would love to welcome you back during your next visit to Savannah.

10/10 – Hervorragend

Jeffrey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nostalgic feel
Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Service am 12. Apr. 2024
Jeffrey, we're thrilled to hear that your stay at Staybridge Suites Savannah Historic District, an IHG Hotel, had such a charming impact on you. It's delightful to know our property's unique ambiance added value to your visit. Your support is much appreciated, and we hope to see you again soon.

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location and service.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 12. Apr. 2024
Robert, it's fantastic to learn that you appreciated both the prime location and top-notch service at Staybridge Suites Savannah Historic District, an IHG Hotel. It's always our goal to elevate our guests' experiences. We hope to have the pleasure of welcoming you back in the future.

8/10 – Gut

Gretchen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location! Clean and well maintained. Only negative is the staff was not very friendly and housekeeping did not service our room during our 2 day stay.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 10. Apr. 2024
Gretchen, it's pleasing to know that you enjoyed the convenient location and upkeep of Staybridge Suites Savannah Historic District. We're sorry to hear about the less-than-ideal experience with our team members and room service. We continuously strive to deliver better service and will take your feedback into account. We hope you will give us another opportunity to provide a more welcoming experience next time.

10/10 – Hervorragend

Joshua, Fuquay Varina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What an awesome location to be able to walk to all things Downtown Savanna. Even on a busy Holiday weekend
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 9. Apr. 2024
Joshua, thank you for appreciating the prime location of Staybridge Suites Savannah Historic District, an IHG Hotel. We're thrilled you enjoyed exploring Downtown Savannah with ease, even during a bustling holiday weekend. Looking forward to welcoming you back for another outstanding stay.

2/10 – Ungenügend

Jessica, Visalia

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
I literally cannot even say how upset we were. First, asked for a king room. Ended up in a room with two full sized beds. Ok we could live with that. Stuff happens. But when we pulled back the covers to go to sleep, one of the beds was soaking wet under the comforter and it was very obviously urine. A LOT of urine. The person at the front desk came and changed the sheets…great…but we still have a bed full of urine. Couldn’t move us to another room because they were full. But did they have the decency to offer us a discount or any form of compensation for the issue? Nope. Not a peep. Don’t stay here people. It’s pretty terrible.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 6. Apr. 2024
Jessica, we're genuinely sorry to hear about the issues you faced during your stay. It's deeply concerning that you found the bedding condition less than satisfactory, and even more so that you felt the issue wasn't resolved to the best of our abilities. Our team members strive to ensure the comfort of all our guests, and it saddens us to know that your experience fell short of this standard. Rest assured, we're dedicated to improving these matters for better guest satisfaction in the future.

4/10 – Schlecht

Tamyka

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I have stayed at Staybridge at least 4 times over the last few years and now realize it has literally gone to the dogs. Its a dog hotel. I saw a dog altercation in the lobby and two of the three dogs pooped on the floor. The owners walked away and did not clean up poop. My husband almost stepped in it. Dogs barked all night the first night. unacceptable! The breakfast is unfit to be served. Next time we visit Savannah we will not stay at Staybridge Suites unfortunately.
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 13. Apr. 2024
Tamyka, it's disappointing to hear about the issues you experienced during your recent visit, especially regarding the presence of pets in common areas and the quality of breakfast. We aim to offer an enjoyable atmosphere for all our guests, and we regret falling short during your time with us. It's important to us that your stay is pleasant and we sincerely take your feedback on board. We hope you allow us a chance to provide a more satisfactory experience in the future.

10/10 – Hervorragend

STEVEN

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Customer Service am 6. Apr. 2024
Steven, thank you for choosing Staybridge Suites Savannah Historic District, an IHG Hotel. It's wonderful to hear that you had an exceptional stay. Receiving high marks from our guests truly brightens our day. We eagerly anticipate your next visit.

10/10 – Hervorragend

DeeDee

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were very kind and helpful. Perfect location. Good price for value!
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 4. Apr. 2024
DeeDee, it's great to hear you found our team members at the Staybridge Suites Savannah Historic District to be kind and helpful. We're also delighted you appreciated our prime location and found our pricing to be of good value. We look forward to having you again for another excellent experience.

10/10 – Hervorragend

Aileen

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staffs are great, very friendly and helpful. The location is our favorite too, very close to everything. Close to restaurants, river and shopping. Will definitely be coming back.
Aufenthalt von 5 Nächten im März 2024
Antwort von Customer Service am 4. Apr. 2024
Aileen, we are delighted to learn that you had such a wonderful stay at Staybridge Suites Savannah Historic District. It's heartening to know that our friendly team members and prime location added value to your visit. Your eagerness to return is the highest compliment. We can't wait to welcome you back.

10/10 – Hervorragend

Jenna

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice, spacious rooms. Comfortable beds. Convenient walk to restaurants, trolly stops, and waterfront shops. Safe area and pretty quiet compared to the other part of Bay St. near townhall. Staff was very kind as well.
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 3. Apr. 2024
Jenna, we're thrilled to hear you appreciated the spacious accommodations and comfortable beds at Staybridge Suites Savannah Historic District, an IHG Hotel. It's indeed a pleasure to know you found our location convenient and the surrounding area safe and relatively serene. We appreciate your kind words about our team members. We look forward to welcoming you during your next visit to Savannah.

10/10 – Hervorragend

Pavel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 4. Apr. 2024
Pavel, it's wonderful to hear that you had a pleasant experience at Staybridge Suites Savannah Historic District, an IHG Hotel. We eagerly await the opportunity to serve you once again in the future!

10/10 – Hervorragend

Sean M

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent place to stay!
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 31. März 2024
Sean M, thank you so much for choosing to stay with us at Staybridge Suites Savannah Historic District. We're delighted to hear that you had an excellent experience! Our team continually strives to provide top-tier service for our valued guests. We look forward to welcoming you back on your next visit to the historic district.

4/10 – Schlecht

Sunil

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
We were disappointed to find cockeroaches in the first floor room we were assigned. It took one and half hours to wait for another clean room. The cost of the stay was pricey and definitely did not live up to the advertised IHG Clean Policy. We were worried of the pest getting into our belongings. Rooms are outdated, you can see the age and areas that are not clean. Beds are not as comfortable. Very disappointing.
Aufenthalt von 5 Nächten im März 2024
Antwort von Customer Service am 6. Apr. 2024
Sunil, it's disheartening to hear about the disappointments during your stay particularly with the room situation. We take pest control measures seriously to ensure our guests have a comfortable and worry-free stay. We regret any delay you may have experienced in receiving another room, which we aim to handle promptly. While we strive to meet higher standards of cleanliness, it appears we did not meet your expectations. We will take your feedback about the rooms being outdated and the beds not providing the desired comfort into practice to improve our offerings. Your comments help us better the guest experience and our management team is aware of your concerns. We hope we could have another opportunity to serve you in the future.

8/10 – Gut

Allison

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
VERY nice staff at the bar and check-in! They were great and very welcoming and friendly.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 1. Apr. 2024
Allison, thank you for choosing Staybridge Suites Savannah Historic District for your stay. We're thrilled to hear you found our team members at the bar and check-in to be welcoming and friendly. Your kind words mean the world to us. We hope to have the pleasure of your company again on your next visit to Savannah!

8/10 – Gut

GUILLERMO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Employees were very friendly, we loved the proximity to all touristic attractions, specially river rd.
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 29. März 2024
Guillermo, we're thrilled you found Staybridge Suites Savannah Historic District's location to be ideal for your sightseeing needs. It's wonderful that our team members made a positive impression with their friendliness. Thanks for your time in sharing this positive review. We hope to serve you again soon.

10/10 – Hervorragend

TONI, Altoona

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff at front desk! Very helpful
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 25. März 2024
Toni, it's wonderful to hear that you found our front desk team members at Staybridge Suites Savannah Historic District, an IHG Hotel to be so helpful. We truly value your feedback and look forward to the opportunity to serve you again in the future.

10/10 – Hervorragend

Tonya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stayed with a group for the St Patrick's Day festivities. The location was great with the parade coming right in front of the hotel. Loved the meeting area where we could get together with our friends and share food and laughs. They had a great happy hour snack that was unexpected. Breakfast was very good and different every morning we were there. Super hard-working and friendly staff in the busiest time of the year. Great to have a full-size refrigerator in the room. That came in handy. We will stay again.
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 24. März 2024
Tonya, it's wonderful to hear that your group enjoyed the St Patrick's Day festivities at Staybridge Suites Savannah Historic District, an IHG Hotel! Having the parade pass right by is definitely an unforgettable experience. We're glad you were able to utilize the communal area to bond with your friends and that you found the varied breakfast and surprise happy hour snack enjoyable. Our hardworking team members always strive to create a comforting experience, especially during busy periods. We're pleased that the full-size refrigerator in your room proved beneficial. We're looking forward to your next visit!

10/10 – Hervorragend

Ana

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Customer Service am 23. März 2024
Ana, it's wonderful to hear that you found the team members at Staybridge Suites Savannah Historic District, an IHG Hotel to be welcoming. We strive to create a warm, friendly atmosphere for our guests. We look forward to welcoming you back on your next visit to Savannah.

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice, but a little on the noisey side.
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 22. März 2024
David, it's delightful to know that you had an enjoyable stay at Staybridge Suites Savannah Historic District, an IHG Hotel. Your feedback regarding noise levels is greatly appreciated. We are always seeking ways to enhance our guest experience. We're looking forward to welcoming you back in the future.

10/10 – Hervorragend

Ranjit

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 23. März 2024
Ranjit, thank you for choosing Staybridge Suites Savannah Historic District for your stay. Your 5-star rating speaks volumes about your satisfaction, and we're glad to know we met your expectations. We hope you had a chance to explore some of the rich history our region has to offer. We look forward to welcoming you back.

10/10 – Hervorragend

Shannon

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is close to everything in the historic area. The staff was FANTASTIC! Every team member we interacted with was welcoming, knowledgeable about the area and exuded southern hospitality. I would highly recommend this location.
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 20. März 2024
Shannon, it's great to hear how much you appreciated Staybridge Suites Savannah Historic District. We are delighted that our spotless location suited your needs and that our fantastic team came through with genuine Southern hospitality. Your high recommendation is valued and we hope to welcome you back for another wonderful stay in the future.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Customer Service am 19. März 2024
Michael, it's wonderful to hear that you've had an enjoyable experience at the Staybridge Suites Savannah Historic District, an IHG Hotel. We appreciate your generous rating and hope to welcome you back soon.

6/10 – Okay

Laura

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Before I get into my other issues, this hotel is really truly lacking in cleanliness. First time female solo traveler with my service dog, got in pretty late, front desk guy immediately made me uncomfortable with his lack of friendliness and rudeness as he laughed at me when saying my dog was a service animal. Then proceeded to question me about if he was an emotional support animal instead. I wasn’t having it and just wanted to hurry things along. He then proceeded to try and joke with me saying maybe I just don’t want to talk to other people since I’m traveling alone. Finally got to the room and I started panicking. I had just drove from south Florida and incredibly tired. The room was absolutely gross. Dust everywhere, it looked like no one had entered the room in months. Debating whether or not I could handle going back down to face front desk guy or just cleaning it myself. I decided to try to get another room. Went down, it was now a front desk lady. While it was obvious she was judging me, she was able to give me another option that I could just move myself into. On my way back to my original room I went and looked at the new room. It was even WORSE. Nasty mildew around bathroom, sink and fridge. The freezer was full of frost/ice and the room was much smaller. I was appalled. Went back to my original room and decided there was no way I would move to the new room. I grabbed a towel and started wiping every surface down so I could at least be a little more comfortable.
Antwort von Customer Service am 16. März 2024
Laura, your feedback is important to us and we appreciate your time in sharing your experience. It's disheartening to hear about your discomfort at check-in and it certainly does not reflect the standard of service we aim to provide. Regarding your observations about the cleanliness of the room, we want to assure you this is not typical of our standards. We will pass on this feedback to our hotel management and take respective measures to improve in these areas. We hope to serve you in the future and provide a far superior experience.

10/10 – Hervorragend

Meghan

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 3. Apr. 2024
Meghan, it's fantastic to know you had an excellent stay at Staybridge Suites Savannah Historic District, an IHG Hotel. We're thrilled you enjoyed your time with us and trust you took away some wonderful memories. Looking forward to welcoming you for another excellent stay soon.

10/10 – Hervorragend

Arthur, Tampa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect location and friendly staff.
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 13. März 2024
Arthur, it's wonderful to hear that the prime location of Staybridge Suites Savannah Historic District, an IHG Hotel, was perfect for you. We're especially glad that our amiable team members contributed to a positive experience. We look forward to welcoming you back in the future.

8/10 – Gut

Fred

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Small rooms, no room cleaning during three day stay.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Customer Service am 11. März 2024
Fred, thank you for reviewing your stay. We're sorry to hear some aspects did not meet your expectations. Our housekeeping schedule can sometimes differ based on the length of stay but we'll work to better communicate this in the future. We're thankful for your feedback as we continuously strive to offer a more satisfying experience for our guests.

10/10 – Hervorragend

ANDREW

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love this property!
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 9. März 2024
Andrew, it's delightful to hear that you had a wonderful stay at Staybridge Suites Savannah Historic District! We are absolutely thrilled that you loved our property. We can't wait to welcome you back in the future.

10/10 – Hervorragend

Nancy

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent staff cleaning good free breakfast and coffee even free houderves and wine class act
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 8. März 2024
Nancy, it's wonderful to hear that you appreciated the comprehensive services at Staybridge Suites Savannah Historic District, an IHG Hotel. Thank you for the praise for our dedicated team members. We take pride in offering great food, beverages, and impeccable cleanliness. We're thrilled to have provided a top-notch experience and hope to welcome you back soon.

8/10 – Gut

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was good.
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 8. März 2024
Thanks for the 4/5 rating, James!We're happy you had such a lovely stay at Staybridge Suites Savannah Historic District, an IHG Hotel! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 – Hervorragend

Dallas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location across the road to Riverbank. Easy walk to the squares. Shopping/restaurants nearby. Staff nice. Parking good and not expensive. We stayed in a double room with city views, it was clean an spacious.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 6. März 2024
Dallas, it's fantastic to hear you had an enjoyable stay at Staybridge Suites Savannah Historic District, an IHG Hotel. We're delighted you found our location, proximity to local amenities and accommodating team members beneficial for your experience. We appreciate your kind words about our well-kept, roomy double room with city views. Your praise for our parking facilities is also much appreciated. We look forward to your return visit.

10/10 – Hervorragend

Tiffany

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect location! Clean and friendly staff we loved it!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Customer Service am 4. März 2024
Tiffany, it's wonderful to know that you appreciated the prime location, cleanliness, and affable team members of Staybridge Suites Savannah Historic District. Your kind words make our day! We're thrilled to know you loved your stay with us and hope to see you again soon.

8/10 – Gut

terry

Geschäftlich gereist, Mit der Familie gereist
Nice property.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 3. März 2024
Terry, thank you for taking the time to recognize Staybridge Suites Savannah Historic District as a nice property. We aim to provide a positive experience for all guests and are glad to hear that we delivered on that promise. We hope to see you again soon.

8/10 – Gut

Martha E., Buffalo

Mit dem Partner gereist
Gut: Ausstattung
Great location across from the River Front. Easy walk to restaurants, bars, shops of all kinds. The hotel is on a busy street but the windows are a sound barrier. We faced the busy street and did not notice traffic noise.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 29. Feb. 2024
Martha, thank you for choosing Staybridge Suites Savannah Historic District for your visit. We are pleased to hear that our convenient location, near dining and shopping, was a highlight of your stay. It's great to note that our soundproofing measures contributed to a comfortable and quiet experience, even amidst the city bustle. We appreciate your positive feedback and hope to welcome you back in the future.

6/10 – Okay

mercedes

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The common areas were not well maintained. The computer "business" area was not functioning and was filthy. Carpets in hallways need to be cleaned. furniture in lobby also needs to be cleaned.
Antwort von Customer Service am 27. Feb. 2024
Mercedes, thank you for your feedback. It's regrettable to hear about your observations with our facilities, especially the business center and cleanliness around the lobby. Rest assured that we have taken note of these and shared them with our team members in order to uphold our commitment to offering a comfortable environment. We hope that, despite these areas of concern, you'll consider revisiting us for a more pleasant experience.