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Bewertungen von River Street Inn

4 out of 5
River Street Inn
124 E. Bay Street, Savannah, GA

Bewertungen

8,8

Hervorragend

842 von insgesamt 1299 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
247 von insgesamt 1299 Gästebewertungen haben eine Bewertung von 8 - Gut" "
108 von insgesamt 1299 Gästebewertungen haben eine Bewertung von 6 - Okay" "
61 von insgesamt 1299 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
41 von insgesamt 1299 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Corinna, Hamburg

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wir haben unseren Aufenthalt sehr genossen. Super Lage und tolles Zimmer.
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Juergen

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Hotel mit Charm jedoch sehr in die Jahre gekomme…
Hotel mit toller Aussicht auf den Savannah River. Das Hotel ist jedoch etwas in die Jahre gekommen (Klimaanlage tropfte, Betten sehr weich, nicht ganz sauber und sehr ringhörig nach innen und aussen da die Fenster nur einfach verglast sind) man hörte im 5. Stock die Stimmen auf der Strasse!!! Sehr lärmige Strasse und leider ein etwas schmutziges Quartier! Toll war absolut das Personal, sehr hilfsbereit und freundlich und den reichhaltige grosszügige Apero mit Buffet Druinks jeweils zwischen 17 - 19 Uhr! Auch das Valet-Parking war top und hat super geklappt!
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Semetria am 28. Juli 2023
Vielen Dank, dass Sie bei uns geblieben sind! Wir schätzen Ihr Feedback!

4/10 – Schlecht

Tomas O

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The River Street Inn? No! Why? Well – to be frank - the front of house staff are incompetent and the hotel itself is over-rated. Prior to my visit, I wondered if mail could be received using the hotel as a ‘care of address'. Due to no email reply, I was forced to ring the hotel from Europe to receive confirmation of this. Fortunately, I was informed that it was possible, but a month later, when I checked in at the hotel, I was then informed that any mail received in advance of a visit would not be kept for more than a few days, so any mail that had been sent to me was now gone. Also, the “VIP” room was rather kitsch with its reproduction furniture, which was quite impractical to put clothes in and did not serve much purpose at all. Moreover, there was no refrigerator and the coffee making facilities were poor. Additionally, the hotel is on a busy street so both car and pedestrian traffic disturb guests’ sleep. Consequently, I avoided the hotel as much as I could, only returning late in the evening to sleep. One further problem is that a charge placed on a credit/debit card for “incidentals” when checking in may take some time to have removed once you have checked out; I am still waiting for this to happen; two weeks later. I have contacted the hotel by email and another expensive call from Europe to get these charges off my card, but that is still pending. One saving grace for the hotel is its cleaning staff, who I found friendly, charming and a pleasure to meet and talk to.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is centralized to shopping and right on the River. My room had a beautiful view of the river.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Deborah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There was some remodeling going on in the basement area but the rest of the place was beautiful. The mgrs reception was a lot of fun! I really can't think of anything I didn't like about the place
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Donald

Mit der Familie gereist
Gut: Zustand der Unterkunft
Great manager’s reception
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Russell

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was excellent, especially with the balcony overlooking the river. The staff was friendly, available and always helpful. Our second time here and if we come back to Savannah it'll where we will stay.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Patty, San Jose

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I deducted a star due to the cockroach I found in the shower. Georgia heat I suppose
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Rebecca, Umatilla

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved our stay! Convenient to shopping and restaurants. Would definitely try to stay here again next time we’re in Savannah!!
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Jeremy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful location and such a lovely old building. We loved it. It had some construction going on but it's an old building so what are you going to do? It did not take away from the stay at all. I would go again in a heartbeat!
Aufenthalt von 5 Nächten im Mai 2024

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was the perfect spot to watch the Christmas boat parade!

6/10 – Okay

Rachele

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Ausstattung
This property provided immediate access to the river street area. Parking was a hassle - valet available but costly and limited hours of availability. Hotel rooms facing if the city were loud due to Bay street and tourist traffic.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Debra Carmela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was very charming, classic & historic. The staff was a delight & the room very clean. It is also in walking distance to everything -which we loved. I only gave 4 stars for property condition and area around b/c we were in the 3rd floor which was below the lobby level. Even though our room was so charming, historic & clean -we felt like we were in the basement. I clicked city view but it was an alley view & at night we could hear people -very loudly screaming & walking through the alley which was a little scary & creepy. Definitely book this hotel -it’s a gem -just ask to be above the 4th floor
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Amanda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is absolutely beautiful and the staff were very friendly and helpful. The location right on River street is fabulous for shopping and great restaurants. Highly recommend!
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Diane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

George

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved being on the river with a beautiful view. Within walking distance for most things.
Aufenthalt von 2 Nächten im April 2024

4/10 – Schlecht

Marlana, Summerville

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
We were over charged at the property and spoke with management. They never rectified it, even after two additional phone calls. Very disappointed.
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

kazimierz

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like readiness and helpfulness of stuff.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful spot RIGHT on the shipping channel. A ship watchers dream. Rooms large, comfy and clean. No complaints!!
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Michelle

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Cheryl

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Right on the river and near to the historic district
Aufenthalt von 6 Nächten im April 2024

10/10 – Hervorragend

Debra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is in a very convenient and pretty spot on the water. The staff was very friendly and was very helpful with available parking options as well as recommendations for dining. The managers reception/happy hour was an enjoyable start to the evening. There was some construction being done near one of the restaurants and porta potties were being utilized. That wasn't very pleasant. At the time of my stay there was a lot of activity on the waterfront...it was VERY noisy (music/announcements).
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Lien

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Within walkable distance
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Dana, linden

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

RANDALL

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Construction happening. Very loud outside our room. Noisy neighbors. Wasn't Happy overall.
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Allissa

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I stayed in room 326 which is right under the main lobby. It was loud at times. My party and I had to ask for toilet paper several times. Chris with the valet service was super friendly and helpful.
Aufenthalt von 4 Nächten im April 2024

8/10 – Gut

Constance

Mit einer Gruppe gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
Town view rooms were extremely noisy!!!!!
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

kazimierz

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was ready for us very late in the day: 5 pm (i think). The rest we love
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

craig

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I loved the historical nature of the property and area. The hotel IS haunted and that's one of the main reasons I stayed there as I'm a paranormal investigator. That hotel did NOT disappoint in this regard!
Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Miles

Verbesserungswürdig: Personal & Service und Ausstattung
the room was approx. 150 sq ft, about like a walk-in closet - also constrution noise - No view
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Timothy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Most unique hotel I have ever stayed at Will def be back Managers special was awesome Thanks to all
Aufenthalt von 2 Nächten im April 2024

4/10 – Schlecht

Thomas, Laurel

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
It was all about the River Inn double booking my room with river view and trying to move me to a basement room. I have to cancel and rebook another hotel.
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Kathleen T

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Historic beauty
Aufenthalt von 2 Nächten im April 2024

2/10 – Ungenügend

John

Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Gisela, charlottesville

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

2/10 – Ungenügend

Patricia

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
I checked into the property and gave the front desk a credit card for incidentals. The immediately charged my card $1,500 for the whole stay without even telling me the total or that they were running my card. We discovered it because my amex card gives me alerts for large purchases. I had PREPAID my room through Expedia. I have used Expedia for at least 20 years all over the world and NEVER had this happen. When I told the front desk I prepaid they said "this happens a lot" then told me to talk to the manager tomorrow. I talked to a different front desk girl and the manager was "busy" and never bothered to come talk to me. They said they fixed it and the hold would eventually fall off my card. I am in a position where I can handle a large hold but what if I did not have the spending power on my card to accomidate? That is not a small amount and could have limited or ruined someones spending power on their vacation. When I asked if it was cleared up at check out the front desk person said I could alway prove I paid with my credit card. I have never had such horrible customer service at a hotel before. I don't feel they meet up to Expedia standards. They also had loud construction going on right outside our room. We had to walk through plastic and other patrons called to complain about morning loud noise. I have in the past received emails warning me about construction and were very considerate from hotels I booked with you. I now find myself less confident booking with you.
Aufenthalt von 4 Nächten im April 2024

8/10 – Gut

Heidi

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Peter Craig, North Reading

Mit der Familie gereist
Gut: Sauberkeit
Great location. Room was overall nice. Housekeeping was “limited” as they did not provide full service each day. Fan and air vents were dirty.
Aufenthalt von 7 Nächten im März 2024

10/10 – Hervorragend

Michael, park ridge

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 10. Apr. 2024
Thank you for taking a moment to rate us we appreciate you.

10/10 – Hervorragend

Philomena

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
We absolutely love the old charm but just keep in mind that the hotel is under construction so if you don’t mind a little extra noise in the morning and some workers around it is wonderful. It is going to be absolutely beautiful when the renovation is complete.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Savannah is historically amazing and the River Street Inn is beautiful, unique and the staff are wonderful and very helpful. We arrived at 11:00 and could check in which was super. The renovational work is truly amazing and there is an active workshop on premises making many new upgrades and changes. Just the BEST Sue C.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 10. Apr. 2024
Thank you for your feedback, We appreciate the opportunity to serve you and appreciate the 5 out of 5.

10/10 – Hervorragend

Allen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Susanna, Mercer Island

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Good location. Very dark room. Lack of information about the recent flood that really made the stay not worth the price. Couldn’t use the room deck area, other amenities unavailable but not explained. It will be nice when the repairs are completed.
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

Polat

Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Marcia

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel’s historical significance was very evident which I loved. The location was excellent-close to shopping, restaurants and water. The front desk staff could have been more welcoming but that wasn’t such big deal to me. My issue was my room… It was clean but the furniture set up was weird. There was no where for you to put your belongings besides a chair or the bed. I looked into the room across from me and it had a desk and what appeared to be a little sitting area. My room could have at least had a desk. Another thing that bothered me is the cleaning staff doesn’t clean the room, they just make the bed and give you new towels. They didn’t even wipe down the sink or shower which both could have used some attention. One other thing which isn’t the hotel’s fault but something to be mindful of which is the noise. You are literally in the thick of things so you get all that comes with it which includes noise all times of the night. My room was on the 2nd floor which is really 2 floors below the main lobby faced a walking path so I got all the pedestrian noise and what sounded like restaurant staff pushing containers on wheels. If you face the water you get all the music, laughing, shouting and vehicles until the wee hours of the evening. Overall we had a good stay and would not hesitate to stay at this hotel again.
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Richard Alexander

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Destination fee everyday. Takes a couple days to adjust to the lack of parking.
Aufenthalt von 3 Nächten im April 2024

6/10 – Okay

Velappan

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
This hotel is a old building revamped with clumsy arrangement of lifts and steps. Too pricy for the facility. The location is good.
Aufenthalt von 2 Nächten im März 2024

2/10 – Ungenügend

nuha

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
So the hotel does not have a camera and some reason somebody got to the room and stole money and watch and we went to the front desk. We need to see camera in the hallway and they said they don’t have a camera so I would never recommend it’s unsecure.
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Lydia Anne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Relaxing and exactly what I needed. Furnishings were excellent and the staff were all very pleasant and helpful. A little noisy at times with the renovations. But me managed.
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 10. Apr. 2024
Thank you for your great review. Looking forward to hosting again.

10/10 – Hervorragend

Tom

Aufenthalt von 1 Nacht im März 2024