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Bewertungen von Quality Inn Savannah Historic District

2.5 out of 5
Quality Inn Savannah Historic District
300 W Bay St, Savannah, GA

Bewertungen

6,6
194 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
277 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 8 - Gut" "
231 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 6 - Okay" "
170 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
135 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,6/10

Sauberkeit

8,0/10

Personal & Service

5,8/10

Ausstattung

5,8/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Martina

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very loud the whole night , directly at the main Street, never again. Hotel is very old.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 27. Mai 2024
Dear Martina, Thank you for sharing about your stay at our hotel. We apologize for the street noise you encountered. On your next visit, we will be happy to provide you with a different room should one be available. We have various room options and are always happy to accommodate special requests when possible. We are grateful to you for letting us know how you feel about our property, as it helps us plan for the future. Thank you for choosing us, and we look forward to making your next stay perfect.Selina GibbonsGeneral Manager

2/10 – Ungenügend

MariA

Aufenthalt von 3 Nächten im Juni 2022
Antwort von Selina Gibbons General Manager am 30. Nov. 2022
Dear MariA, We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.Selina GibbonsGeneral Manager

6/10 – Okay

Belinda

Gute Lage aber etwas in die Jahre gekommen
Das Motel könnte im Außenbereich dringend eine Renovierung gebrauchen, unser Zimmer war OK. Die Lage ist als Ausgangspunkt zur Erkundung der historischen Altstadt gut, nahe an der Riverfront gelegen.
Aufenthalt von 2 Nächten im Mai 2019
Antwort von General Manager am 7. Juni 2019
Belinda, thank you for being our guest. We are glad to know our location was perfect for your needs, and you had an overall pleasant stay. However, we are sorry you felt our hotel needs updating and for the inconvenience you had. We will share your feedback with the appropriate individuals in our organization who are responsible for formulating plans for future renovations. We hope to have another chance to provide you with a better experience. Selina Gibbons, General Manager

4/10 – Schlecht

Arthur

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Hotel braucht mal wieder eine Renovierung!
Leider war das Zimmer sehr enttäuschend! Eine sehr laute Straße vor dem Hotel! Wenn LKWs vorbeiführen knallte die Zimmertür!!! Die Sessel und der Teppich hatten Flecken!
Aufenthalt von 2 Nächten im Oktober 2017
Antwort von Guest Relations am 28. Okt. 2017
Thank you for your review. Please accept our apologies for the road noise outside. Since we are in a prime area of the historic area we experience traffic in the area. We hope that there were other aspects of your stay that offset the traffic noise. We thank you for staying with us and hope to see you again in the future.

2/10 – Ungenügend

Steffen, Germany

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst hotel ever
Terrible
Aufenthalt von 1 Nacht im November 2017
Antwort von James am 27. Okt. 2017
Thank you for your candid review. We are sorry that you were disappointed with your experience during your recent stay. Though we have no particulars we obviously missed the mark and for that we are sorry. We are undergoing renovations over the next several months and we do hope you will consider another stay with us in the future where we can provide you with a more positive stay. Thank you for staying with us. Guest Relations

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Cheap and central
Very friendly staff. Room was a little run down. Hotel is located very centrally.
Aufenthalt von 1 Nacht im Oktober 2017
Antwort von James am 6. Okt. 2017
Thanks for staying at Quality Inn Savannah Historic District and for giving our hotel a great review. We are happy you enjoyed our outstanding service and that our location was perfect for your needs. We are delighted you included us in your travel plans and hope you will be back to see us again soon.  Shelby Pickhardt, General Manager

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Sehr enttäuschend
abgewohntes , kleines Zimmer, verdreckter Teppichboden, verdreckte Wände, Verdunklungsvorhang nur einseitig zu bewegen, laute Klimaanlage, die Außenanlage ist ebenso renovierungsbedürftig, nachts Straßenlärm und ab 7.00 Uhr morgens Baulärm,für diesen Preis ein absolutes no go es war das schlechteste Hotel unser Rundreise
Aufenthalt von 1 Nacht im Mai 2017
Antwort von James am 8. Juni 2017
Thank you for letting us know we met your expectations for an absolutely perfect stay at Quality Inn Savannah Historic District! We enjoyed having you as our guest and hope to have the opportunity of welcoming you back on a future visit. Shelby Pickhardt General Manager

6/10 – Okay

Cherith

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Excellent location. Old. Rundown. Poor condition and not well cleaned. Spend the extra bucks to stay across the street.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 25. Mai 2024
Dear Cherith, Thank you for your feedback. We’re glad you appreciated our prime location. We're continually working to enhance our property and ensure a pleasant experience for our guests. Your comments about the condition and cleanliness have been noted, and we are addressing these areas to improve our standards. Thank you again, and we hope you will choose us the next time you visit the area.Selina GibbonsGeneral Manager

8/10 – Gut

Annie

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The rooms were very clean but out dated. The bathroom was very small. The bed was very clean and comfortable. This property just needs some serious TLC. The location is phenomenal. We were in walking distance to everywhere. It was a little hard to sleep because of the loud music from cars in the parking lot. The parking lot is so small and hard to park.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 20. Mai 2024
Dear Annie, We appreciate you being our guest and sharing your observations. We are pleased that, with the exception of a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts, so we are grateful for each of your comments. Your feedback, both the compliments and the suggestions, are appreciated. We remain committed to clean and impeccably maintained accommodations and have taken notes for future plans. Thank you for sharing your valuable insights, and we hope to have the opportunity to welcome you back soon!Selina GibbonsGeneral Manager

4/10 – Schlecht

Susan

Mit einer Gruppe gereist
Verbesserungswürdig: Ausstattung
The property is in a great location very close to Riverwalk and city center. However, very rundown hotel with lots of repairs to ge made. It was mot a cheap hotel and we are not used to staying at sub-par places as this. Thanks be we only had a one night stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 19. Mai 2024
Dear Susan, Thank you for highlighting our location. We apologize for the condition of the property and any inconvenience it caused. We understand your disappointment and are actively working on improvements to enhance our guests' experience. Your feedback is valuable to us, and we hope to have the opportunity to provide a more enjoyable stay in the future.Selina GibbonsGeneral Manager

8/10 – Gut

Morgan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 16. Mai 2024
Dear Morgan, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Quality Inn Savannah Historic District; we hope to see you again soon.Selina GibbonsGeneral Manager

8/10 – Gut

Linda

Gut: Sauberkeit und Personal & Service
Folks, face it, this is a Quality Inn, not the Marriot. That said, this location is super convenient to the river and Bay Street and very affordable. Sure, the decor is aged and dated, but for a one-night stay with my pup, it was fine. Speaking of traveling with a pup, it had the lowest pet fee in the area. There is also a park next door for dog business. Check in was easy, parking was easy.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 12. Mai 2024
Dear Linda, Thank you for your feedback! We're glad you enjoyed our convenient location, easy check-in, and pet-friendly policy at Quality Inn Savannah Historic District. We appreciate your patronage and look forward to hosting you again soon!Selina GibbonsGeneral Manager

6/10 – Okay

Shaina

Mit Haustieren gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The hotel itself was fine but I learned my credit card was charged an additional $58 without my consent. Nowhere on Expedia's website did I learn there would be a $35 pet fee, and if I had known it would cost that much I would have looked for a different hotel. Expedia should improve its website so that when you search for pet friendly, you can know the actual cost. Otherwise, what is the value of the service? The hotel claims the info is on their website, and that's true, so I guess I will stop searching through expedia and just book directly on hotels' websites so I can read the fine print and know I'm booking and staying at a hotel I can afford.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 10. Mai 2024
Dear Shaina, We appreciate your feedback and understand your concern. It's important to us that all fees are transparent, and we regret any confusion. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back under more favorable circumstances.Selina GibbonsGeneral Manager

4/10 – Schlecht

James

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
You really get what you pay for here. It's pretty run down and nobody's try to fix it up. The AC unit would rattle every 30 mins or so. No kind of anti-skid on the bathroom floor or floor. The night staff when checked in does not want to explain any fees until you pay! Like parking is not included in your stay. Yes your expected to walk or something. Pave it over and make a parking lot.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 8. Mai 2024
Dear James, Thank you for sharing your feedback. We apologize for the aspects of your stay that did not meet your expectations, including the condition of the facilities and the experience with our night staff. We understand how important clear communication and comfort are for a pleasant stay. We are looking into improvements to ensure a better experience for all our guests. We appreciate you bringing these issues to our attention and hope to have the opportunity to serve you better in the future.Selina GibbonsGeneral Manager

2/10 – Ungenügend

Iris

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel is a motel. It was very dirty. Carpet was so dirty I kept my shoes on. No toilet paper had to go get it. Coffee pot broken many lights not functioning. And no maid service. Was told it had to be requested
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 7. Mai 2024
Dear Iris, Thank you for sharing your concerns, and we sincerely apologize for the issues you encountered during your stay. We are committed to providing a clean, comfortable, and well-maintained environment for all our guests. It is clear we fell short in this instance. Your feedback is invaluable in helping us improve. We will address these matters with our housekeeping and maintenance teams immediately. We hope to have the opportunity to restore your confidence in our accommodations in the future.Selina GibbonsGeneral Manager

8/10 – Gut

Joy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it was close to the waterfront.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 2. Mai 2024
Dear Joy, Thank you for the generous review. We are pleased everything went great for you during your visit and that our excellent location close to the waterfront made it even better. Thank you for choosing Quality Inn Savannah Historic District, and we look forward to your next stay.Selina GibbonsGeneral Manager

6/10 – Okay

François, Saint-Laurent

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Très bruyant durant le week end
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 1. Mai 2024
Dear François, We appreciate your feedback and understand that noise can sometimes be a concern, especially during busy weekends. We strive to ensure a comfortable stay for all our guests and are looking into additional ways to minimize disruptions. Thank you for bringing this to our attention, and we hope to have another opportunity to host you for a more restful experience.Selina GibbonsGeneral Manager

10/10 – Hervorragend

Peggy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Our room was nonsmoking but the smell of cigarette smoke hit you in the face as soon as you opened the door. Carpet needs to be replaced asap and the noise from the stree was terrible until about 2 a.m. Breakfast was good with a variety of foods to choose from. Very clean in serving area. Also, the coffee was excellent. Towels were laundered nicely and bed linens were of good quality.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Dear Peggy, Thank you for appreciating the breakfast selection, cleanliness, and comfort at Quality Inn Savannah Historic District. We’re addressing the concerns regarding the smoke odor and carpet to enhance our guest experience. We’re also exploring solutions to minimize street noise and ensure a more peaceful stay. We look forward to welcoming you back for an improved visit.Selina GibbonsGeneral Manager

8/10 – Gut

Kenneth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The facility is a little worn and dog-eared, but the staff has kept it clean and as serviceable as possible. It's a good bargain for the location and and broader context. The staff is AMAZINGLY friendly and helpful -- they make this place an awesome overall value!
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Kenneth, We're delighted to hear that the staff at Quality Inn Savannah Historic District made your stay enjoyable with their exceptional service and friendliness! Thank you for recognizing the value and effort we put into maintaining our facility. We appreciate your feedback and look forward to your next visit!Selina GibbonsGeneral Manager

2/10 – Ungenügend

Stéfanie

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
So dirty everywhere
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Stéfanie, We apologize for the cleanliness issues you encountered during your stay. Providing a clean and comfortable environment is a top priority for us, and it is clear we did not meet these standards in your case. We are taking your feedback seriously and are implementing immediate improvements to ensure our future guests do not have the same experience. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in our accommodations.Selina GibbonsGeneral Manager

2/10 – Ungenügend

Ray

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was a dump. Filthy building, windows. Outdated. Rugs in room were filthy too. Liquor and other garbyin the parking lot. Breakfast was skimpy, tiny dining area. This property should not be listed on Expedia.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Ray, We are sorry to hear about your experience. It's important to us that all guests have a clean, comfortable, and enjoyable stay, and we regret that we fell short of these standards during your visit. We are currently addressing the cleanliness and updates you mentioned, including the dining area and overall conditions. Your feedback is crucial for us to improve, and we are committed to making the necessary improvements. Thank you for bringing these issues to our attention. We hope to have the opportunity to better serve you in the future.Selina GibbonsGeneral Manager

2/10 – Ungenügend

John, Barnegat

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was by far the worst property I have ever stayed at in my life. And I do a good bit of traveling. The property was dirty, disgusting and very dated. The room had holes in the curtains, severely scratched furniture and walls that had chipped paint all around the room. The terrace had cracks all over the floor and the tables were gross. Nothing like the pristine pictures shown on the Expedia site. And the property allowed people to drink and blast boom boxes in the parking lot until all hours of the night. My wife and I felt very unsafe. There were content police sirens throughout the night. The cherry on top were the 6 gunshots heard at 2 AM on the morning of April 22. We were terrified. Expedia should never offer this motel to any of its customers. It was HORRIBLE!
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 25. Apr. 2024
Dear John, Thank you for reviewing our hotel. We completely understand how the events you experienced detracted from your stay and made it less relaxing and seamless. Our goal is to create exceptional and memorable experiences for every guest, so we sincerely apologize that we fell short in your case. As a safety measure, we work closely with the local police to ensure a safe and secure environment for all our guests. We appreciate you bringing these issues to our attention, and we will share your concerns with the appropriate individuals. We hope you give us another chance to provide you with the exceptional stay you deserve. Thank you.Selina GibbonsGeneral Manager

2/10 – Ungenügend

Jonathan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Could never check in, didn't know it but it was Orange Crush weekend. There was a street takeover going on and police everywhere when I was trying to get to room. felt very unsafe. Tried to cancel reservation, but couldn't. Lost my money. Ended up going to another town to find a room.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 24. Apr. 2024
Dear Jonathan, Thank you for reviewing our hotel. We regret any concerns you had with your reservation and the frustrations you experienced in the city during your visit. Due to Orange Crush weekend, the city experiences a larger volume of tourists; we understand this can come with certain challenges. We hope to have another opportunity to host you, perhaps during a more leisurely time of year. We wish you all the best with your travels. Thank you.Selina GibbonsGeneral Manager

4/10 – Schlecht

Kathy

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very run down property for the price you pay per night. Faucet for bathroom sink would not operate after both of us tried various ways and force to get running water. However a person from office checked it when we were leaving and said it works, just need to pull up. We had pulled up on the handle and were fearful it would pull off completely. Carpets and decor I need of replacement. Would not stay here again and would not recommend due to the price and condition.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Kathy, Thank you for sharing your concerns with us. We sincerely apologize for the issues you encountered with the bathroom faucet and the overall condition of your room. We understand your frustrations and are actively working on improvements to enhance our facilities and guest experience. We appreciate your feedback, as it is crucial for us to address these areas. We hope you will consider giving us another opportunity to provide you with the quality stay you expect and deserve.Selina GibbonsGeneral Manager

4/10 – Schlecht

Carolyn

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 24. Apr. 2024
Dear Carolyn, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Selina GibbonsGeneral Manager

6/10 – Okay

Joe

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Outdated, rundown facility.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 15. Apr. 2024
Dear Joe, We appreciate your feedback regarding the facility. We regret any inconvenience caused by its condition; we strive to ensure a comfortable stay for all guests. Your comments are valuable as we continuously work to improve our offerings. Should you choose to stay with us again, we hope to provide an experience that meets your expectations. Thank you for sharing your thoughts, and we look forward to the opportunity to welcome you back in the future.Selina GibbonsGeneral Manager

2/10 – Ungenügend

William

Mit Haustieren gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Our room was adequate with a comfortable bed and efficient heat and air as well as reasonably clean. The building itself was filthy and in an extremely bad condition. Throughout my life I have been blessed with the opportunity to travel rather extensively and have stayed in hotels/motels in third world countries and never seem a property in such a deplorable state of repair. The exterior walls were extremely dirty and the room doors had obviously not been cleaned/painted in a very long time. The exterior walkways were equally unkept and not maintained. There was little “quality” in this Quality Inn. Expedia should rethink making reservations for this property.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 14. Apr. 2024
Dear William, We're disheartened to hear about your experience during your recent stay with us. We're glad to hear that you found your room to be adequate and comfortable; we apologize for any disappointment caused by the condition of our building and exterior areas. Please be assured that we take your feedback seriously and will address these issues promptly to improve the quality of our accommodations. We appreciate your feedback and hope to welcome you back in the future.Selina GibbonsGeneral Manager

6/10 – Okay

Stephen

Gut: Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 11. Apr. 2024
DearStephen, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Selina GibbonsGeneral Manager

2/10 – Ungenügend

Debbie

Mit der Familie gereist
Beware! I had to wipe down furniture , doorknobs, etc as soon as I walked in and still felt cringe worthy. Wi-Fi was spotty, tv was fuzzy. If you want a good night’s sleep this place is not for you….extremely noisy with people partying and street noise! I DO NOT recommend this property!!
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 10. Apr. 2024
Dear Debbie, We deeply regret that your experience did not meet your expectations. Our utmost priority is providing a comfortable and pleasant stay, and we apologize for falling short during your visit. Your feedback regarding cleanliness, Wi-Fi, and noise disturbances is concerning and will be addressed promptly with our team. Please accept our sincere apologies for any inconvenience caused, and we appreciate your valuable feedback as it helps us improve our services. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.Selina GibbonsGeneral Manager

8/10 – Gut

Charles

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
You just need to spruce up the outside. New curtains inside and check the drains. Staff was great!
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 10. Apr. 2024
Dear Charles, We appreciate your feedback and are delighted that you had a positive experience with our staff. Your suggestions regarding the exterior and room amenities will be considered for further improvement. We look forward to welcoming you back to Quality Inn Savannah Historic District for another enjoyable stay.Selina GibbonsGeneral Manager

6/10 – Okay

Steven

Mit dem Partner gereist
Great location. Expensive for the quality of the room and motel. Cheapest by far in the area so if you’re not going to spend much time there it’s probably ok.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 9. Apr. 2024
Dear Steven, Thank you for highlighting our convenient location. We're glad you found it suitable for your needs. We understand your perspective regarding the value proposition. We aim to provide a comfortable stay option amidst the area's attractions. We appreciate your feedback and hope to have the opportunity to welcome you again.Selina GibbonsGeneral Manager

10/10 – Hervorragend

Andre

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Andre, We are thrilled you had an excellent stay at Quality Inn Savannah Historic District, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Selina GibbonsGeneral Manager

4/10 – Schlecht

Dena

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 9. Apr. 2024
Dear Dena, Thank you for your rating regarding your recent stay. Our staff strives to ensure an exceptional experience for each guest. Therefore, we are very sorry for not meeting these expectations. We hope you will give us another opportunity to show you our hospitality and to prove that we truly value your patronage.Selina GibbonsGeneral Manager

6/10 – Okay

don

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The only issue was the TV. None of the channels came in clear. Watching TV was impossible.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 7. Apr. 2024
Dear Don, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered with the TV reception. Your feedback is valuable, and we will address this issue internally to ensure a more enjoyable stay for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying visit.Selina GibbonsGeneral Manager

4/10 – Schlecht

Jacques

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pas propre, tres bruyant et les chambres vraiment pas au gout du jour. Un prix beaucoup trop élevé!!
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 5. Apr. 2024
Dear Jacques, Thank you for sharing your feedback following your recent stay with us. We regret to hear that your experience did not meet your expectations due to cleanliness issues, noise disturbances, and outdated room amenities. Please accept our sincere apologies for any inconvenience caused. Rest assured, we take your comments seriously and will address them with our team to ensure improvements are made. Additionally, we appreciate your input regarding pricing and will take it into consideration as we strive to offer competitive rates. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Selina GibbonsGeneral Manager

8/10 – Gut

Rose

Mit dem Partner gereist
Gut: Personal & Service
It is in a great location. Easily accessible to the river shopping and eating.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 3. Apr. 2024
Dear Rose, Thank you for sharing your experience at our hotel. We're delighted that you found Quality Inn in Savannah conveniently located, providing easy access to nearby shopping and dining options along the river. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future.Selina GibbonsGeneral Manager

4/10 – Schlecht

Katy, Atlantic City

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Location is great but needs a property over haul . Exterior is disgusting inside rooms fair at best .. manager was nice . $21 per nite to park on the hotel grounds .
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 2. Apr. 2024
Dear Katy, Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found our location convenient and interacted positively with our manager. However, we apologize for any disappointment with the condition of the property. Your comments regarding the exterior and room conditions will be shared with our team for further review and improvement. We aim to provide transparency regarding the parking fees by disclosing all applicable charges upfront. Your input is valuable to us, and we hope to exceed your expectations on a future visit.Selina GibbonsGeneral Manager

8/10 – Gut

Richard

Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 23. Apr. 2024
Dear Richard, Your kind rating is much appreciated! We aim to make every stay special at Quality Inn Savannah Historic District, and we are glad you felt well taken care of. We hope to see you again soon.Selina GibbonsGeneral Manager

8/10 – Gut

Britini

Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 20. Apr. 2024
Dear Britini, Knowing you enjoyed your stay at Quality Inn Savannah Historic District is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back the area.Selina GibbonsGeneral Manager

6/10 – Okay

Barbara

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The room was dark not enough light in closet area. Aldo could use a night light. Personnel were courteous and helpful. Location was good but your rooms need an update. And why when we are a guest there do we need to pay extra for parking?
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 29. März 2024
Dear Barbara, We're pleased to hear you found our personnel courteous and helpful during your stay. We appreciate your feedback regarding the lighting in the room and will consider it for future improvements. Regarding parking fees, we understand your concern and appreciate your feedback. We strive to provide value to our guests and consider all input to enhance their experience. Thank you for staying with us.Selina GibbonsGeneral Manager

2/10 – Ungenügend

jason

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Don’t go there it’s awful
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 26. März 2024
Dear jason, We regret to learn of your disappointment during your recent visit. Please accept our sincere apologies for any inconvenience or discomfort you experienced. Your feedback is important to us, and we take it seriously as we continually strive to improve our guests' experiences. We hope to restore your faith in our hospitality and welcome you back for a more positive experience in the future.Selina GibbonsGeneral Manager

8/10 – Gut

Joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 26. März 2024
Dear Joseph, Thank you for your kind rating. We are so glad you enjoyed your stay with us at Quality Inn Savannah Historic District. We look forward to seeing you again for another great experience.Selina GibbonsGeneral Manager

6/10 – Okay

Denise

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
It needs to be updated.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 24. März 2024
Dear Denise, Thank you for sharing your feedback. We appreciate your observation. We continuously strive to enhance our facilities and appreciate your input. We hope you had an otherwise pleasant stay and that you'll consider staying with us again in the future. Your satisfaction is our top priority.Selina GibbonsGeneral Manager

6/10 – Okay

Beth

Gut: Personal & Service
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 25. März 2024
Dear Beth, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Selina GibbonsGeneral Manager

2/10 – Ungenügend

Kathleen

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This property needs updating badly. The exterior was dingy and faded. The interior was horrible! Completely old and dated. Chipped tub and toilet, floors were cracked in the bath. The rug was dirty and ripped. Furniture is scratched, chipped and old. I would never stay at a Quality Inn again and never recommend this hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 23. März 2024
Dear Kathleen, We sincerely apologize for the dissatisfaction you experienced during your stay. Your feedback is invaluable, and we deeply regret that we did not meet your expectations in terms of the property's condition. We understand the importance of maintaining a comfortable and welcoming environment for our guests, and we take your concerns seriously. Rest assured, we are actively addressing the issues you've highlighted to ensure a better experience for future guests. We appreciate your candor and hope you will reconsider giving us another opportunity to exceed your expectations in the future.Selina GibbonsGeneral Manager

10/10 – Hervorragend

theresa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was close to the water and dining. Didn't like having to pay $21 to park in their parking lot.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 22. März 2024
Dear theresa, We're pleased you found Quality Inn Savannah Historic District conveniently located near the water and dining options. Regarding parking, we apologize for any inconvenience. Our aim is to provide a hassle-free experience, and we appreciate your feedback. We hope you'll consider staying with us again for another enjoyable visit to Savannah.Selina GibbonsGeneral Manager

10/10 – Hervorragend

Priscilla

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The front desk staff is so friendly and hospitable, honestly the best customer service ive ever experienced at even a 5 star hotel
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 21. März 2024
Dear Priscilla, We're thrilled to hear that you found our front desk staff at Quality Inn Savannah Historic District to be friendly and hospitable! Providing excellent customer service is our top priority, and we're delighted to hear that your experience surpassed expectations. Thank you for your kind words, and we look forward to welcoming you back for another memorable stay!Selina GibbonsGeneral Manager

10/10 – Hervorragend

Anne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The best location in Historic Savannah! The room was excellent and very clean! The staff was very friendly, polite and helpful. Would stay again!
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 21. März 2024
Dear Anne, We're thrilled you enjoyed the best location in Historic Savannah at Quality Inn Savannah Historic District! It's fantastic to hear that you found the room excellent, clean, and our staff friendly, polite, and helpful. Your positive feedback means the world to us, and we can't wait to welcome you back for another enjoyable stay!Selina GibbonsGeneral Manager

4/10 – Schlecht

Xenia

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The location is fantastic! We were in Savannah for two nights and were excited to be here and in such a great location. That being said, the room we were in, although clean, smelled moldy, especially anround the vanity/sink area and the bathroom had a smell of fumes as if from the shower drain or the toilet “P” trap. After showering, that smell mostly went away. However the mold smell from the vanity/sink area remained and was strong. The staff was very kind and helpful. However I would not stay here again nor would I recommend it to anyone because it just wasn’t pleasant to deal with that. It’s a shame because the location is truly ideal.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 21. März 2024
Dear Xenia, We appreciate your kind words about our staff and are pleased to hear they were helpful during your stay. We sincerely apologize for the inconveniences you experienced during your recent stay with us. Your feedback regarding the room odor is concerning, and we will address this issue immediately with our housekeeping and maintenance teams to ensure it is thoroughly resolved. It's disappointing that your overall experience did not meet your expectations despite our ideal location. We value your input and hope you will consider giving us another opportunity to provide you with a more pleasant stay in the future.Selina GibbonsGeneral Manager

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 18. März 2024
Dear John, Thank you for your recent stay at the Quality Inn Savannah Historic District and for posting such a generous rating. It is a pleasure to know that we met your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Savannah. We enjoyed having you as our guest, and we hope to see you again soon. Selina GibbonsGeneral Manager