Dear Natasha:I wanted to take a moment to express my sincere gratitude for taking the time to leave a review of your recent stay at Hotel Rumbao San Juan. Your feedback is incredibly valuable to us as we continually strive to provide exceptional experiences for all our guests. We look forward to the opportunity to welcome you back to Hotel Rumbao in the future.We are very happy you had a great stay.

Thank you for your feedback. We are delighted you found our staff welcoming and a good locaiton to explore Old San Juan.

Muchas gracias! Que gratificante saber que tuvieron una buena estadia y esperamos verle nuevamente.

Thank you for your feedback. I have shared your concerns with our housekeeping team to be more effective.

Thank you for your feedback. We look forward to welcoming you back to the hotel.

Thank you so much for your feedback. We are thrilled to hear you enjoyed the renovation and the food outlets. We look forward to welcoming you back.

Thank you so much for feedback and we look forward to welcoming you back.

Dear Marie,I wanted to take a moment to express my sincere gratitude for taking the time to leave a review of your recent stay at Hotel Rumbao San Juan. Your feedback is incredibly valuable to us as we continually strive to provide exceptional experiences for all our guests. It is great news that you had the customer service you deserve. We look forward to the opportunity to welcome you back to Hotel Rumbao in the future.Javier

Dear Yarlin,I hope this message finds you well. I am writing to express my deepest apologies for the experience you had during your recent stay at Hotel Rumbao San Juan. It has come to our attention that parking and security fell short of the standards you rightfully expected, and for that, I am truly sorry.Please know that we take your feedback seriously, and we are committed to rectifying the issues you encountered to ensure that they do not happen again in the future. For this, it will be highly appreciated if you can provide more details on how we can improve parking and security.Once again, I apologize for the shortcomings you encountered, and I sincerely hope that you will give us another opportunity to provide you with the exceptional experience that you deserve.Thank you for bringing this matter to our attention, and we look forward to the opportunity to welcome you back to Hotel Rumbao in the future.Warm regards,Javier

Dear Zuleika:I wanted to take a moment to express my sincere gratitude for taking the time to leave a review of your recent stay at Hotel Rumbao San Juan. Your feedback is incredibly valuable to us as we continually strive to provide exceptional experiences for all our guests. We look forward to the opportunity to welcome you back to Hotel Rumbao in the future.Warm regards,Javier SantiagoMaintenance EngineerHotel Rumbao San Juan1.787.5100 Ext. 3125

Thank you so much for your feedback. We are thrilled you had a great time and we look forward to seeing you again.

We express our sincere gratitude for taking the time to leave a review of your recent stay at Hotel Rumbao San Juan. Your feedback is incredibly valuable to us as we continually strive to provide exceptional experiences for all our guests.We were delighted to learn that you enjoyed your time with us, and your positive comments about our location and our attentive staff, truly made our day. It's our goal to exceed expectations and create memorable stays for every guest, and knowing that we succeeded with you is immensely rewarding.Rest assured, we have shared your kind words with our entire team, as they serve as motivation to maintain the high standards of service we are committed to delivering.Once again, thank you for choosing to stay at Hotel Rumbao San Juan and for sharing your experience with us. Should your travels bring you back to San Juan, Puerto Rico, we would be honored to welcome you once more and provide another exceptional stay.

We express our sincere gratitude for taking the time to leave a review of your recent stay at Hotel Rumbao San Juan. Your feedback is incredibly valuable to us as we continually strive to provide exceptional experiences for all our guests.We were delighted to learn that you enjoyed your time with us, and your positive comments about our facilities, friendly and attentive staff, and dining experience, truly made our day. It's our goal to exceed expectations and create memorable stays for every guest, and knowing that we succeeded with you is immensely rewarding.Rest assured, we have shared your kind words with our entire team, as well as with Génesis, as they serve as motivation to maintain the high standards of service we are committed to delivering.We do apologize for falling short of the standards you rightfully expected for the housekeeping service, and for that, we are truly sorry. We have already taken immediate steps to address this.Also, we are working hard to have a bar available at the pool for the guest's convenience and enjoyment.Once again, thank you for choosing to stay at Hotel Rumbao San Juan and for sharing your experience with us. Should your travels bring you back to San Juan, Puerto Rico, we would be honored to welcome you once more and provide another exceptional stay.

I am so happy you enjoyed it. We hope to see you again.

Thank you for survey. We hope to see you again.

Que gusto leerte!

Thank you for your ratings. We look forward to welcoming you back.

Esperamos verles nuevamente!

Thank you for your feedback. We look forward to welcoming you back to our hotel

Thank you!

Thank you for your feedback. We are thrilled you had a great time and we look forward to welcoming you back to our hotel

Thank you so much for your review. We hope you visit again.

We are happy you enjoyed your visit! We hope to see you again.

We really appreciate your review, and we are happy you enjoyed your stay. We hope to see you soon!

How exciting to hear you enjoyed your stay!

Thank you so much for your review!

Thank you for your review. We hope to see you again.

We would definitely like to see you again!

We apologize for our shortcomings. We are happy to say we have finalized construction and it would be our pleasure if you chose to visit us once more.

Thank you for your review. We are happy you enjoyed your stay with us. Elevators, coming soon!

Thank you for taking your time to fill out a review. I will personally let Pedro know he made a difference in your stay. Hope to see you again.

Thank you! Hope to see you again.

Thank you!

We apologize for our shortcoming. Hopefully your next experience will be better and we are able to exceed your expectations.

Thank you for filling out the survey. We hope you visit us again, and we are able to exceed your expectations.

Thank you so much for your review.

Thank you so much for your comment. Hope to see you soon!

We cant wait to have you back!

Thank you for your review!

Gracias por su comentario, Maria. Esperamos verle pronto!

We are happy you enjoyed your visit.

We really appreciate your comment. We hope to see you soon.

Thank you for your feedback. We will take note of this situation. Hope to see you soon.

Pedimos disculpas por su experiencia con el desayuno. Pasare esta informacion al equipo de cocina. Esperamos que nos pueda visitar una vez y asi poder superar sus expectativas.

Hope to see you soon!

Thank you for your review!

We appreciate your review and we feel so happy you enjoyed your stay. Hope to see you soon.

Thank you for your review! Hope to see you again, soon.

We hope to see you again and exceed you expectations on your next visit.

Thank you for your review. We apologize for the inconvenience caused by the street flooding.