Ausstattung der Unterkunft

Bewertungen von The Clancy, Autograph Collection

4 out of 5
The Clancy, Autograph Collection
299 2nd St, San Francisco, CA

Bewertungen

9,0

Wunderbar

703 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
183 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
58 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
21 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
35 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Carmen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bad breakfast package.
Aufenthalt von 2 Nächten im August 2023
Antwort von The Clancy Team am 18. Aug. 2023
Carmen, thank you for taking the time to send us your feedback. We appreciate hearing on ways we can improve our service, and we will be following up with your notes on our breakfast package. We hope to welcome you back at the The Clancy San Francisco soon.

8/10 – Gut

Mathias

Mit der Familie gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2022

10/10 – Hervorragend

Phillip, München

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just a great stay ind a great hotel. The view from the 15th floor was amazing.
Aufenthalt von 2 Nächten im Januar 2022

6/10 – Okay

Marissa C

Verbesserungswürdig: Personal & Service
The customer service was ok, and staff was limited. We had to take load our luggage and take it to the room, unload it and the cart stayed next to us until the following evening. This was disappointing.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von The Clancy Team am 23. Mai 2024
Marissa C, thank you for staying at The Clancy and sharing your feedback with us. We sincerely apologize for your experience and for not meeting your expectations during your stay. We have shared your comments with our management team to address areas that require our attention. We hope for the opportunity to welcome you back in the future!

2/10 – Ungenügend

Timothy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is a more upscale spot, decent walk to Oracle. I did have an issue with the valet service being posted as $80, but they include a tax that brings the total to $91.20 per night. They also overcharged me for an extra day of valet service. On top of that, the valet lost our key and was running around calling his co workers to locate it and had my family standing there for 20 minutes. I tried to talk to a manager and they said she wasn't in yet. They asked me to call back. I did and left a message, but haven't heard back. The one star is for the misleading prices, overcharge, incompetent valet, and management's failure to follow up. Check your bill!!!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von The Clancy Team am 22. Mai 2024
Timothy, thank you for taking the time to send us your feedback. We are disappointed by the experiences that you mentioned during your stay, and we sincerely apologize for the valet experiences described. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We have shared your feedback with our Leadership Team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. We hope that you will give us another opportunity to provide you with a better experience in the future.

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von The Clancy Team am 22. Mai 2024
Lisa, thank you for giving us such an excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

8/10 – Gut

benjamin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
nice location and rooms were very comfortable
Aufenthalt von 3 Nächten im Mai 2024
Antwort von The Clancy Team am 14. Mai 2024
Benjamin, thank you for the wonderful review! We hope to see you at The Clancy in the future!

10/10 – Hervorragend

Jeremy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great with check-in!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Clancy Team am 14. Mai 2024
Jeremy, thank you for the rave review! Please tell your friends about The Clancy and come back next time you are in San Francisco!

8/10 – Gut

raymond

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was good to excellant. Only drawbacks were the $80 parking. only option was valet and service was good price seems exssive. Rooms were clean and modern updates. Extra charges were options for things like microwave and such. Was walking distant to ballpark. Staff was helpful and courteous.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Clancy Team am 14. Mai 2024
Raymond, thank you for taking the time to write us a wonderful review! We are so glad to hear you enjoyed our location in relation to Oracle Park! We hope that you come back to San Francisco and enjoy the charms of The Clancy again!

10/10 – Hervorragend

Ramon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Awesome
Aufenthalt von 2 Nächten im April 2024
Antwort von The Clancy Team am 6. Mai 2024
Ramon, thank you for the rave review! Please tell your friends about The Clancy and come back next time you are in San Francisco!

10/10 – Hervorragend

Vincent

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay for a SF Giants game.
Aufenthalt von 2 Nächten im April 2024
Antwort von The Clancy Team am 30. Apr. 2024
Vincent, thank you for taking the time to write us a wonderful review! We are so glad to hear you enjoyed our location in relation to Oracle Park! We hope that you come back to San Francisco and enjoy the charms of The Clancy again!

10/10 – Hervorragend

Naomi

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the location and room.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Clancy Team am 30. Apr. 2024
Naomi, thank you for the rave review! We are so, so happy that you loved it here! Please tell your friends about The Clancy and come back next time you are in San Francisco!

10/10 – Hervorragend

Beth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von The Clancy Team am 30. Apr. 2024
Thank you, Beth, for giving us such an awesome score! We hope we become your home away from home in San Francisco!

10/10 – Hervorragend

samantha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk was very hospitable and professional. The beds were super comfortable and the shower was great. Will definitely stay here again.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Clancy Team am 22. Apr. 2024
Samantha, thank you for taking the time to leave us such a fantastic review! We are glad you enjoyed our guestrooms, and that you had great interactions with our Clancy Team. We hope we become your home away from home in San Francisco!

10/10 – Hervorragend

JULIO

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel de reciente renovación, personal amable, excelente opción para hospedarse.
Aufenthalt von 4 Nächten im März 2024
Antwort von The Clancy Team am 16. Apr. 2024
Julio, thank you for taking the time to write us a wonderful review! We hope that you come back to San Francisco and enjoy the charms of The Clancy again!

8/10 – Gut

Maria

Geschäftlich gereist, Mit der Familie gereist
I love our room very big and nice
Aufenthalt von 1 Nacht im April 2024
Antwort von The Clancy Team am 10. Apr. 2024
Maria, thank you for giving us such a great score! We're happy to hear you enjoyed our guestroom size! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 – Hervorragend

Stephanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super nice staff and clean rooms.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Clancy Team am 8. Apr. 2024
Thank you, Stephanie, for the excellent review! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 – Hervorragend

Margarita

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay very much! Staff were super friendly and helpful!
Aufenthalt von 1 Nacht im März 2024
Antwort von The Clancy Team am 8. Apr. 2024
Margarita, thank you for the rave review! We are so, so happy that you loved it here and had great interactions with our Clancy Team. Please tell your friends about The Clancy and come back next time you are in San Francisco!

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel with tremendous service
Aufenthalt von 7 Nächten im März 2024
Antwort von The Clancy Team am 8. Apr. 2024
Thank you, Robert, for giving us such an excellent score! Thank you for your kind words regarding our Clancy Team. We hope that you come back to The Clancy next time you are in San Francisco!

10/10 – Hervorragend

Jolene

Aufenthalt von 1 Nacht im April 2024
Antwort von The Clancy Team am 30. Apr. 2024
Jolene, thank you for giving us such an excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

8/10 – Gut

Hannah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is modern and clean. The location is perfect to reach public transport, art museums and jazz clubs. Staff are friendly and professional.
Aufenthalt von 2 Nächten im März 2024
Antwort von The Clancy Team am 2. Apr. 2024
Hannah, thank you for taking the time to review our hotel, your feedback is greatly appreciated. We’re very glad you enjoyed our location and had great interactions with our Clancy Team. We hope to see you again soon on your next visit to San Francisco!

10/10 – Hervorragend

Kathia Beatriz

Staff was really nice and warm
Aufenthalt von 4 Nächten im März 2024
Antwort von The Clancy Team am 1. Apr. 2024
Kathia Beatriz, thank you for taking the time to leave us such a fantastic review! We hope we become your home away from home in San Francisco!

10/10 – Hervorragend

Sir, Saint Louis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet, clean safe
Aufenthalt von 2 Nächten im März 2024
Antwort von The Clancy Team am 25. März 2024
Sir, we appreciate you taking the time to leave us an amazing review! Please tell your friends about The Clancy and we look forward to serving you again in the future!

10/10 – Hervorragend

Frank Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I love the stay
Aufenthalt von 2 Nächten im März 2024
Antwort von The Clancy Team am 13. März 2024
Frank Paul, thank you for the awesome review! We are so, so happy that you loved it here! Please tell your friends about The Clancy and come back next time you are in San Francisco!

10/10 – Hervorragend

Kieran

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
great property. super nice, as advertised.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Clancy Team am 8. März 2024
Thank you, Kieran, for the rave review! Please tell your friends about The Clancy and we look forward to welcoming you back next time you are in San Francisco!

8/10 – Gut

Cecilia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I am enjoying my staying, it is so quiet and calm!
Aufenthalt von 1 Nacht im März 2024
Antwort von The Clancy Team am 6. März 2024
Cecilia, thank you for taking the time to leave us such a fantastic review! We hope we become your home away from home in San Francisco!

8/10 – Gut

EDWARD

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall it was a great stay. Wonderful well appointed room, comfy beds, nice bath. Breakfast was very good, if somewhat pricy. Only compliant is that the check in guy seemed in a hurry even though we were the only ones at the desk. Felt we were being rushed.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Clancy Team am 28. Feb. 2024
Edward, thank you for taking the time to review our hotel, your feedback is greatly appreciated. We’re very glad you enjoyed so many aspects of our hotel and had great interactions with our Clancy Team. We appreciate hearing on ways we can improve our service, and we will be following up with your notes with our Front Office Team. We hope to welcome you back at The Clancy San Francisco soon!

10/10 – Hervorragend

Bernice

Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Clancy Team am 6. März 2024
Thank you, Bernice, for giving us such an excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 – Hervorragend

Sakura

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room clean and spacious. Staff friendly and helpful. Walking distance to everything.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Clancy Team am 26. Feb. 2024
Sakura, thank you for the rave review! We are so, so happy that you loved it here and had great interactions with our staff. Please tell your friends about The Clancy and come back next time you are in San Francisco!

10/10 – Hervorragend

Anca

Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Clancy Team am 20. März 2024
Anca, thank you for taking the time to give us a wonderful score! We hope that you come back to San Francisco and enjoy the charms of The Clancy again!

10/10 – Hervorragend

Adrian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Like how clean it was
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Clancy Team am 20. Feb. 2024
Thank you, Adrian, for the excellent review! We hope that you come back to The Clancy next time you are in San Francisco!

6/10 – Okay

Tamara

Gut: Sauberkeit
The hotel only offers valet parking which they said was $90 plus tax. There was also a $30 destination fee charged. Area was fine, somewhat safe but also still have to remain on guard. The room itself was nice, but not necessarily worth $200 a night.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Clancy Team am 16. Feb. 2024
Tamara, Thank you for taking the time to send us your feedback. We appreciate hearing on how our guests' visits were and ways that we can improve our service. We will be reviewing your notes, and we hope for another chance to welcome you back to The Clancy San Francisco soon.

4/10 – Schlecht

Ioana

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We were told we had a 30 dollar credit each day and so we used it at the bar and brunch. However, upon receiving the bill we found that there was a 25 dollar fee per time call e a “transient” fee. Place was clean and staff was nice but the shady transactions like this make it a hotel I will not go back to or recommend to others.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von The Clancy Team am 13. Feb. 2024
Dear Ioana, Thank you for taking the time to share your feedback regarding your recent stay with us. As we are always striving to provide our guests with exceptional hotel experiences, it's so disappointing to hear this was not the case for you. Regarding our destination fee, we do our best to ensure we are transparent about this fee, whether the booking is placed on Marriott.com or through third-party travel sites. We truly apologize for the impact it had on your time with us. Should there be anything further I can assist you with, please don't hesitate to ask. We hope to have another opportunity to welcome you to The Clancy San Francisco to give a more memorable visit.

10/10 – Hervorragend

Gary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Clancy Team am 22. Jan. 2024
Thank you, Gary, for giving us such an excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 – Hervorragend

Angela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful,cool place. Nicely decorated but the parking is crazy at 80.00 per night. I know it’s downtown San Francisco but that’s crazy. I would definitely stay again just because the hotel decor was awesome!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Clancy Team am 18. Jan. 2024
Angela, thank you for taking the time to write us a wonderful review! We hope that you come back to San Francisco and enjoy the charms of The Clancy again!

10/10 – Hervorragend

Kristen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clancy
Hotel room was quite spacious for being in SF. Everything was up to date and cozy and comfortable. Would stay there again
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Clancy Team am 18. Jan. 2024
Kristen, thank you for taking the time to leave us such a fantastic review! We look forward to welcoming you back to The Clancy soon!

8/10 – Gut

Daniella, Montclair

Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Clancy Team am 1. Feb. 2024
Daniella, Thank you for the awesome score! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Clancy Team am 8. Jan. 2024
Thank you, Jennifer, for giving us such an excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

8/10 – Gut

Candice

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Clancy Team am 8. Jan. 2024
Candice, thank you for taking the time to review our hotel, your feedback is greatly appreciated. We hope to see you again on your next visit to San Francisco!

10/10 – Hervorragend

Nicholas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and clean
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Clancy Team am 4. Jan. 2024
Nicholas, thank you for taking the time to leave us such a fantastic review! We hope we become your home away from home in San Francisco!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fun times at The Clancy
What a lovely SF hotel in a great location! The destination fee includes several perks including a generous pour of wine in the evening and a $25 food/ beverage credit which paid for lattes and pastries in the morning. The staff were friendly and helpful. The patio and all common areas are colorful and relaxing. The only drawback is the expensive valet parking which took 15+ minutes to get car handed off and 35+ minutes to get it back at departure. It was busy (NYE) but it was a negative for the hotel. The Clancy is walking distance to the Ferry market, the trains running on Embarcadero and the beautiful Salesforce rooftop park.
Hotel lobby
Outdoor space
Salesforce park
NYE midnight fireworks viewed from Rincon park
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Clancy Team am 4. Jan. 2024
Thank you for taking the time to write us a wonderful review! We’re very glad you enjoyed so many aspects of our hotel and had great interactions with our Clancy Team. We appreciate hearing on ways we can improve our service, and we will be following up with your notes regarding our valet. Thank you for sharing your beautiful pictures and we look forward to welcoming you back to The Clancy!

10/10 – Hervorragend

Edgar A.

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von The Clancy Team am 4. Jan. 2024
Thank you, Edgar, for giving us such an excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

2/10 – Ungenügend

Vincent

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
At check in i was changed double the deposit because the desk clerk couldnt understand how to check lf it wents through. Luckily my card didnt allow a third time to be processed but she definitely tried.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Clancy Team am 4. Jan. 2024
Vincent, thank you for taking the time to review our hotel, your feedback is greatly appreciated. We're disappointed by the experience that you mentioned during your stay. We have shared your comments with our management team to address areas that require our attention. We hope for the opportunity to welcome you back in the future!

4/10 – Schlecht

chariza

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Ausstattung
The vallet and parking situation in this place is the worse I have ever seen in my life.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Clancy Team am 4. Jan. 2024
Chariza, thank you for taking the time to leave us a review. We sincerely apologize for your valet experience and for not meeting your expectations during your stay. We have shared your comments with our management team to address areas that require our attention. We hope for the opportunity to welcome you back in the future!

8/10 – Gut

Angie

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von The Clancy Team am 3. Jan. 2024
Thank you, Angie, for giving us such a great score! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 – Hervorragend

Leilani

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von The Clancy Team am 1. Feb. 2024
Thank you, Leilani, for giving us such an excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 – Hervorragend

Kim

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Clancy Team am 3. Jan. 2024
Thank you, Kim, for the great score! We hope that you come back to The Clancy next time you are in San Francisco!

10/10 – Hervorragend

Pedro

Gut: Ausstattung
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Clancy Team am 3. Jan. 2024
Thank you, Pedro, for giving us such an excellent score! We hope that you come back to The Clancy next time you are in San Francisco!

2/10 – Ungenügend

Malia

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service
I have COVID and could not attend my reservation. I understand the cancellation policy, however we only had ONE NIGHT booked, AND I am sick. I had to eat $250 plus my expedia points. The hotel would have rather I come sick with COVID instead of at least refund me half or let me get a credit for a different night. Makes zero sense that they would rather someone come into the hotel who is sick.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Clancy Team am 21. Dez. 2023
Malia, thank you for your feedback regarding our cancellation policy. We're sorry you couldn't make your stay and hope you're now feeling better. Rest-assured, your feedback has been heard, and we will use it to improve our services and guest experiences. We hope for the opportunity to welcome you back in the future.

10/10 – Hervorragend

Jian hua

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von The Clancy Team am 21. Dez. 2023
Thank you, Jian Hua, for the excellent score! We hope that you come back to The Clancy next time you are in San Francisco!