Außenbereich

Bewertungen von La Quinta Inn & Suites by Wyndham San Francisco Airport N

2.5 out of 5
La Quinta Inn & Suites by Wyndham San Francisco Airport N
20 Airport Blvd, South San Francisco, CA

Bewertungen

8,0

Sehr gut

859 von insgesamt 1925 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
517 von insgesamt 1925 Gästebewertungen haben eine Bewertung von 8 - Gut" "
219 von insgesamt 1925 Gästebewertungen haben eine Bewertung von 6 - Okay" "
163 von insgesamt 1925 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
167 von insgesamt 1925 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,2/10

Personal & Service

7,8/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Matthias

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good airport hotel, nice suites for families with two rooms.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 20. Apr. 2024
Dear Guest,Thank you for your positive feedback, Matthias! We're delighted to hear that you found our hotel to be a good airport option and that you appreciated our suites for families with two rooms. Providing comfortable accommodations for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your review and look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

4/10 – Schlecht

Hendrik

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Okay for one night. Close to the airport. Breakfast w/ poor options. Room was humid and smelly. No daily roomservice. Had to change key cards three times because they didn’t work.
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 28. März 2024
Dear Guest,Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay, including the breakfast options, room conditions, key card issues, and the lack of daily room service. Your comments are valuable, and we will address them with our team to improve our services for future guests.Sincerely, Hotel Manager

8/10 – Gut

Monika

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Okay airport nahes Hotel
Hotel im Industriegebiet nahe des Airport. Keine gute Umgebung. Alte Gebäude aber Zimmer neu renoviert. Frühstück besser als oft sonst aber USA like. Freundliche Dame an rezeption.
Aufenthalt von 1 Nacht im September 2023
Antwort von Hotel manager am 26. Sept. 2023
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 – Gut

Peter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Die Unterkunft hat uns sehr gefallen
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Hotel Manager am 29. Mai 2023
Dear Peter, Thanks for the recent stay at our property. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager.

8/10 – Gut

Uwe

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
First visit in Frisco. Good.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Hotel Manager am 24. Mai 2023
Dear Uwe,We greatly appreciate your feedback. It makes us happy to hear that you had a good time with us. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 – Hervorragend

Thomas, Priborn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

Karlheinz

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Früher. Check in war problemlos möglich
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Vicki am 5. Dez. 2022
Thank you Karlheinz for the lovely review of our hotel.

8/10 – Gut

Anik

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2022
Antwort von LQ am 3. Sept. 2022
Thank you for staying with us.

2/10 – Ungenügend

Diana

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Zweiter Aufenthalt in diesem Hotel . Diesmal waren wir im Nebengebäude, was wir erstmal gar nicht leicht finden konnten. Die Umgebung sehr heruntergekommen- nahe am lost Place… Parken nicht auf dem Gelände möglich , sehr blöd. Teppich sehr schmutzig im Hotel. Die Oberflächen im Hotel waren auch nicht sauber . Zimmerreinigung kam gar nicht??!!!! Den Mitarbeitern scheint alles egal zu sein. Das Frühstück war okay , aber nur zum mitnehmen , weil der Platz für alle Gäste niemals reichen würde. Die Frau beim Frühstück war lieb.
Aufenthalt von 3 Nächten im August 2022
Antwort von Jeff am 15. Aug. 2022
I apologize for the lack of cleanliness. I will look into this Monday morning.

8/10 – Gut

Guido

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gut für den ersten oder letzten Stopp
Das Hotel ist nahe am Flughafen, mitten im Nirgendwo. Mit dem Auto erreicht man in 5 Minuten Supermärkte und irgend welche Fast Foods, LAge und Hotel haben aber keinerlei Charme. Für den ersten Stopp nach Ankunft o.k., man erwartet nichts sondern will nur in einem sauberen Zimmer schlafen , das kann man dort. Kein Aussenbereich zum Sitzen.
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Jeff am 8. Aug. 2022
Thank you for staying with us.

6/10 – Okay

Roland, Aarberg

Gut: Personal & Service
Aufenthalt von 1 Nacht im Juli 2022

8/10 – Gut

Lilia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff is amazing! The room was clean, however, I wish the beds were in better condition. Overall, staying here is a good experience!
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Terra

Mit Haustieren gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
One of the receptionists had a very rude response to foreign customers that were in front of me in line. She may attempt to try and explain which led to more confusion and frustration between her and the customer. She was not representing the company and a favorable white and definitely needs to get more coaching because this is a hotel next to an international airport. Her manager and fellow coworker had excellent customer service, This young lady just needs more coaching and guidance and evaluation.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 27. Mai 2024
Dear Guest,Thank you for sharing your feedback on Expedia. We apologize for any inconvenience caused by the behavior of one of our receptionists. Providing excellent customer service is our priority, and we will address this matter with the individual and provide additional training to ensure better representation of our company. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience in the future.Sincerely, Hotel Manager

2/10 – Ungenügend

Richard

Geschäftlich gereist
American Airlines having cancelled a portion of my Paris-San Francisco flight, I was forced to cancel my reservation at La Quinta near the San Francisco Airport. However, La Quinta refused to reimburse me for having debited my credit card prior to my arrival. La Quinta claimed it was the responsibility of Expedia to do so. A frequent flyer am I, consequently and can’t face the reality of not having my prepaid reservation not refunded.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 25. Mai 2024
Dear Guest,Thank you for your feedback. We're glad you had a satisfactory stay but understand there's room for improvement. If there are specific areas we can enhance to make your next stay better, please let us know. We value your input and look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 – Hervorragend

Frank

Aufenthalt von 4 Nächten im Mai 2024
Antwort von Hotel Manager am 25. Mai 2024
Dear Guest,Thank you for your perfect rating. We're delighted to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

8/10 – Gut

Nicole Andrea

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Breakfast in the morning was good and convenient, place was close to the airport which was great! Staff was very nice and check-in / check-out was fast:)
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Hotel Manager am 23. Mai 2024
Dear Guest,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our breakfast offerings and found our location near the airport convenient. Our team takes pride in providing excellent service, and we're delighted that you found them to be very nice. We're also glad that your check-in and check-out processes were fast and efficient. We hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

10/10 – Hervorragend

Miguel

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Rita lady in the front desk she’s is amazing
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 23. Mai 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that Rita made your experience memorable. We'll be sure to pass on your appreciation to her. We hope to welcome you back soon for another fantastic stay!Sincerely, Hotel Manager

10/10 – Hervorragend

Maryanne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a great place to stay. It is close to the airport. There is a Denny's restaurant on site. We have stayed here frequently at the beginning or ending of a trip.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 23. Mai 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you find our hotel to be a great choice for your travels, especially with our convenient proximity to the airport. We're also pleased that you enjoy the convenience of having a Denny's restaurant on site. We look forward to welcoming you back on your future trips!Sincerely, Hotel Manager

10/10 – Hervorragend

Alice

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 23. Mai 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back for another outstanding stay in the future!Sincerely, Hotel Manager

10/10 – Hervorragend

Anita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was very close to highway so very easy commute. Although it had the train tracks close by we never heard the trains at all.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 21. Mai 2024
Dear Guest,Thank you for sharing your experience! We're thrilled to hear that our convenient location made your commute a breeze. It's wonderful to know that despite the proximity to the train tracks, you enjoyed a peaceful stay without any disturbance from passing trains. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

4/10 – Schlecht

Jeffrey

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
AVOID. I called the property in the morning before our flight to ask about the airport shuttle. Front desk replied to just call from airport. I called from airport, only to receive "please hold". This happened multiple times from the baggage claim to the hotel shuttle area. So we are waiting outside with international phones, on hold. No data plan to call Uber. The shuttle finally arrived after 45 minutes. Upon arrival, the woman at the front desk was apparently alone. It was clear from her dialogue with others before us that she was in over her head. She had 5 parties in the lobby including ours and a phone that was active. The property is split so you might need to cross some inactive train tracks to get to your building after checking in. There were vagrants loitering in this space. The back building does not have locking doors, so your room door is the sole barrier between you and the world. Our bathroom in the non-smoking room had very recently been smoked in. The shuttle was dead reliable upon departure in the morning, and breakfast was average with happy, active staff and a nice selection. The breakfast staff were working hard and kept a tidy (big) space, bringing my staff rating of inexcusable for the front desk, up to average. This hotel is a definite "pass" due to the lack of communication from the person on-duty and the poor security.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 21. Mai 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay. We understand the importance of reliable communication, especially when it comes to airport shuttle services, and we regret that we fell short in this regard. Rest assured, we are reviewing our procedures to ensure smoother experiences for our guests in the future.We also appreciate your insights regarding security concerns and the condition of your room. Your comments have been shared with our team for immediate action and improvement.On a brighter note, we are glad to hear that you found our breakfast satisfactory and enjoyed the attentive service from our staff. We strive to provide a pleasant and comfortable stay for all our guests, and your feedback helps us in achieving that goal.We hope that you will give us another opportunity to exceed your expectations on your next visit to the area. Please feel free to reach out to us directly if there is anything further we can assist you with.Sincerely, Hotel Manager

10/10 – Hervorragend

Myrna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the breakfast!
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 21. Mai 2024
Dear Guest,Thank you for your feedback! We're thrilled to hear that you enjoyed our breakfast offerings. We strive to provide a delicious and satisfying start to your day. Looking forward to welcoming you back soon!Sincerely, Hotel Manager

4/10 – Schlecht

Catherine

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 21. Mai 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're disappointed to hear that your experience fell short of expectations. We strive to provide exceptional service and accommodations to all our guests, and we regret that we didn't meet your standards on this occasion. Your comments are valuable to us, and we'll use them to identify areas for improvement. We hope to have the opportunity to welcome you back in the future and demonstrate the high level of service we're known for.Sincerely, Hotel Manager

8/10 – Gut

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 18. Mai 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had a positive experience overall. If there's anything specific we can do to improve and earn that extra star next time, please let us know. We hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager

10/10 – Hervorragend

Jaime

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 17. Mai 2024
Dear Guest,Thank you for your excellent review! We're delighted to hear that you had a great experience during your stay. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

6/10 – Okay

Kaitlyn

Gut: Personal & Service
The pool area was pretty dirty. It was under construction when we stayed.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 15. Mai 2024
Dear Guest,Thank you for taking the time to share your feedback. We apologize for any inconvenience caused by the condition of our pool area during your stay. We understand the importance of providing a clean and enjoyable environment for our guests and regret that we fell short on this occasion. We appreciate your understanding during the construction period and hope that you will consider giving us another opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

8/10 – Gut

Connie

Mit einer Gruppe gereist
I think it is ridiculous to charge $10 for parking! I did not have this charge 2 weeks ago when I stayed there, and in fact, have never paid for parking at a hotel!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 15. Mai 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the parking fee. We understand your concerns and will take them into consideration. Please note that parking fees can vary depending on factors such as location and amenities offered. We appreciate your understanding and hope that you will consider staying with us again in the future.Sincerely, Hotel Manager

4/10 – Schlecht

Kong

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 15. Mai 2024
Dear Guest,Thank you for sharing your feedback with us. We regret that your experience did not meet your expectations. If you could provide us with more details about your stay and any specific issues you encountered, we would greatly appreciate the opportunity to address them and improve our services for future guests. Your satisfaction is important to us, and we hope to have the chance to better serve you in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

P Agnes

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Picked up to and from airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 13. Mai 2024
Dear Guest,Thank you for your perfect rating! We're pleased to hear that you enjoyed our airport shuttle service. If there's anything else we can do to make your next visit even more enjoyable, please let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager

8/10 – Gut

steve

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was good however it is right by the train tracks and the hotel is split into 2 buildings
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 13. Mai 2024
Dear Guest,Thank you for your review. We're pleased to hear that you found our hotel to be good overall. We apologize for any inconvenience caused by our proximity to the train tracks and the layout of our buildings. Your feedback is valuable, and we'll use it to improve our guests' experiences. If there's anything else we can do to make your next stay even better.Sincerely, Hotel Manager

10/10 – Hervorragend

Kerry

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful large rooms! Super great breakfast with many choices!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 13. Mai 2024
Dear Guest,Thank you for your perfect rating and positive feedback! We're delighted to hear that you enjoyed our beautiful large rooms and our super great breakfast with many choices. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager

6/10 – Okay

HIROSHI

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 11. Mai 2024
Dear Guest,Thank you for your rating. If there are any specific concerns you'd like to address or suggestions for improvement, please feel free to share them with us. We value your feedback and strive to make every guest's experience a positive one.Sincerely, Hotel Manager

6/10 – Okay

Stephanie

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Comfortable, convenient. Tried to book parking but could not get straight answer so made other arrangements.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 11. Mai 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found your stay comfortable and convenient. We apologize for any confusion regarding parking and appreciate your understanding. Your comments will be shared with our team to ensure better communication in the future. We hope to have the opportunity to welcome you back for a more seamless experience.Sincerely, Hotel Manager

8/10 – Gut

Lester

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
La verda que la parte norte anexo del hotel necesita acondicionar mejor el área y mucho ruido por las máquinas del tren que pasan sobre la propiedad
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 9. Mai 2024
Dear Guest,We appreciate your comments and rating. We are sorry for the inconvenience you experienced with the noise of the train engines and the need to improve the adjacent northern area of the hotel. We will take your comments into account to improve our guests' experience. If there is anything else we can help you with, please do not hesitate to contact us. We hope to have you back in the future to offer you an even better stay.Sincerely, Hotel Manager

10/10 – Hervorragend

Missionary

Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 9. Mai 2024
Dear Guest,Thank you for your 5-star rating! We're delighted to see that you had a positive experience during your stay with us. If you have any specific feedback or suggestions for us, please feel free to share. We hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

Jhon

Gut: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 9. Mai 2024
Dear Guest,Thank you for your 5-star rating! We're thrilled to hear that you had an excellent experience during your stay with us. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager

6/10 – Okay

Partha

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
We were given room in a building at the back of the property which goes beyond a railway line. So in the dead of the night in very cold windy conditions we had to carry our luggage over a distance. They also blocked a very high deposit of $270 for a hotel booking worth $500, which they promised to release in a week hopefully.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hotel Manager am 9. Mai 2024
Dear Guest,Thank you for sharing your experience. We apologize for the inconvenience you faced with the room location and the deposit hold. We understand the challenges you encountered and will address these issues internally to ensure a smoother experience for our guests in the future. Please rest assured that the deposit hold will be released promptly. Your feedback is valuable to us, and we hope to have the opportunity to improve your impression of our hotel on any future visits.Sincerely, Hotel Manager

6/10 – Okay

Julietta

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Hotel Manager am 9. Mai 2024
Dear Guest,Thank you for your rating. We strive to provide the best experience possible for our guests. If there were any specific areas where we fell short during your stay, please feel free to share them with us so we can work on improving.Sincerely, Hotel Manager

10/10 – Hervorragend

Vivek

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super comfortable place to stay and especially front desk associates are super friendly and very cooperative…
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 6. Mai 2024
Dear Guest,Thank you for your perfect rating and kind words! We're delighted to hear that you had a super comfortable stay with us and that our front desk associates were friendly and cooperative. Your satisfaction is our priority, and we appreciate your positive feedback. We hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 – Hervorragend

Nanette

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I will book again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 6. Mai 2024
Dear Guest,Thank you for your perfect rating and positive feedback. We're thrilled to hear that you had a great experience during your stay and that you plan to book with us again. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 – Hervorragend

Lester

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 6. Mai 2024
Dear Guest,Thank you for your perfect rating! We're glad to hear that you had a nice experience during your stay. If there's anything specific you enjoyed or any areas where you believe we can improve, please let us know. We appreciate your feedback and hope to welcome you back again in the future!Sincerely, Hotel Manager

8/10 – Gut

Tanya

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Es un buen hotel solo para llegar a dormir, la atencion muy buena, el personal super amable.
Antwort von Hotel Manager am 2. Mai 2024
Dear Guest,Thanks for your review! We are glad to know that you found our hotel good for a restful stay and that you received excellent attention from our friendly staff. We value your feedback and hope to welcome you back in the future to provide you with an even better experience.Sincerely, Hotel Manager

8/10 – Gut

Susan

Gut: Sauberkeit und Zustand der Unterkunft
Property ok; staff do so; sent us to a room that was already occupied at 10 PM! Yikes!
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 2. Mai 2024
Dear Guest,Thank you for sharing your feedback. We apologize for the inconvenience of being directed to an occupied room, which is certainly not up to our standards. We'll address this issue with our staff to ensure it doesn't happen again. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

Benjamin

Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 22. Mai 2024
Dear Guest,Thank you for your excellent rating! We're thrilled to hear that you had a positive experience during your stay. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

8/10 – Gut

Connie

Mit einer Gruppe gereist
Gut: Zustand der Unterkunft
Poor shower pressure; no hot water in sink in bathroom.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 2. Mai 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the shower pressure and the lack of hot water in the sink. We'll investigate these issues to ensure they are promptly addressed. Your input is valuable, and we hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

Manuel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to SFO.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 2. Mai 2024
Dear Guest,Thank you for your excellent review! We're glad to hear that our location near SFO was convenient for you. We appreciate your feedback and hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

2/10 – Ungenügend

saori, mckinleyville

Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 21. Mai 2024
Dear Guest,We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable to us, and we sincerely apologize for not meeting your expectations. We would appreciate the opportunity to discuss your concerns further and work towards resolving them. Please reach out to our management team so we can address your issues and ensure a better experience in the future.Sincerely, Hotel Manager

8/10 – Gut

Eric

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Needed a place to park a 2 car trailer and it was just what I needed . Close to the airport for friend to meet us at Hotel.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 29. Apr. 2024
Dear Guest,Thank you for choosing our hotel for your stay and for sharing your experience. We're glad to hear that our location met your needs and provided convenience for your travel plans. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was fine. All the staff were friendly and helpful.
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Manager am 29. Apr. 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you had a pleasant stay with us and that our staff were friendly and helpful. If you ever find yourself in the area again, we would be thrilled to welcome you back for another excellent experience.Sincerely, Hotel Manager

10/10 – Hervorragend

Nicole Zatarain

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing breakfast and atmosphere!
Aufenthalt von 5 Nächten im April 2024
Antwort von Hotel Manager am 29. Apr. 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you enjoyed our breakfast and the atmosphere at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back for another amazing experience in the future.Sincerely, Hotel Manager