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Bewertungen von Hotel Nikko San Francisco

4.5 out of 5
Hotel Nikko San Francisco
222 Mason St, San Francisco, CA

Bewertungen

9,2

Wunderbar

1350 von insgesamt 1819 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
295 von insgesamt 1819 Gästebewertungen haben eine Bewertung von 8 - Gut" "
102 von insgesamt 1819 Gästebewertungen haben eine Bewertung von 6 - Okay" "
41 von insgesamt 1819 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
31 von insgesamt 1819 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,6/10

Personal & Service

9,2/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Alexander

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gutes Hotel. Rezeption sehr freundlich und hilfsbereit
Aufenthalt von 5 Nächten im Januar 2024
Antwort von philippe am 6. Feb. 2024
Good day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. I understand from the survey we missed the mark during your recent stay, and we are sorry our service was not to your expectation. We will share your feedback with our staff to improve our service for you in the future. Please do not hesitate to contact us upon your return if there is anything we can do to make your next trip to the Hotel Nikko more enjoyable. Sincerely, The Quality Assurance and Guest Experience Team

8/10 – Gut

Robert

Aufenthalt von 4 Nächten im Juli 2023
Antwort von Lesley Dill am 8. Aug. 2023
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Nico

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Schönes Hotel, zentral in San Francisco gelegen nur paar Minuten zu Fuß vom Union Square entfernt. Waren für 4 Tage in diesem Hotel. Die Restaurants kann ich nicht bewerten, haben nur einmal etwas vom Zimmerservice gegessen das war gut. Die Zimmer waren sehr schön, sauber und geräumig. Das Personal war wirklich sehr nett und bemüht. Unsere Koffer kamen einen Tag verspätet und wurden von der Airline ins Hotel gebracht. Die Mitarbeiter waren wirklich sehr bemüht uns bei der Abwicklung zu unterstützen und ruften auch für uns bei der Airline an. Alles in allem ein sehr netter Aufenthalt und definitiv eine Weiterempfehlung. Einziger kleiner negativer Punkt: Haben einmal in der Lobby doppelten Espresso bestellt und der hat 16$ gekostet. Das ist eine Frechheit, für einen mini Kaffee im Papierbecher kann man das nicht verlangen.
Antwort von Philippe am 5. Juli 2023
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

4/10 – Schlecht

Tobias

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Die Zimmer sind gut ausgestattet und modern. Hier gibt es nichts zu bemängeln. Wir wohnten im 17. Stock und hatten eine schöne Aussicht. Auch die Klimaanlage funktionierte sehr gut und leise. Leider haben wir in diesem Hotel einen sehr schlechten Service erlebt. Als wir mit dem Auto ankamen, mussten wir unser Gepäck ausladen (insgesamt 4 Koffer und 1 Rucksack - dieser Aufenthalt war die letzte Station unserer einmonatigen US-Tour). Nach dem Ausladen müssten wir den Mietwagen wegbringen. Man sagte uns sehr barsch, dass wir nur 15 Minuten Zeit hätten, um einzuchecken, die Koffer ins Zimmer zu bringen und zurückzukehren, ansonsten müssten wir 1 Stunde Parkzeit bezahlen. Wie bitte? Als Gast hat man keinen Einfluss darauf, wie lange der Check-in-Prozess dauert. Natürlich sind die Parkplätze begrenzt, aber dieses Verhalten und diese Aussage haben uns irritiert. Während unseres Aufenthalts stellten wir fest, dass unsere Kaffeemaschine im Zimmer defekt war und sich nicht einschalten ließ. Wir informierten die Rezeption und man entschuldigte sich - als wir später in unser Zimmer zurückkehrten, wurde die Maschine ausgetauscht. Allerdings funktionierte auch die neue Maschine nicht richtig - der Pin, der ein Loch in die Kaffeekapsel stanzt, war zu kurz, so dass überall kochendes Wasser aus der Maschine kam. Wir informierten erneut die Rezeption und gingen ins Restaurant, um dort nach einem Kaffee zu fragen. Man sagte uns, dass ein "kostenloser" Kaffee nicht möglich sei und wir ihn stat
Aufenthalt von 3 Nächten im September 2022
Antwort von Philippe am 3. Okt. 2022
Good day,On behalf of Hotel Nikko San Francisco, Thank you for taking the time to submit a review of your stay at the Hotel Nikko San Francisco; your feedback is essential. I want to apologize for the disappointment you experienced during your recent stay. It is always our highest priority to ensure that our guests leave the hotel happy and satisfied at all times. We appreciate your feedback, and we are sorry that we did not meet your expectations. We will share your feedback with our staff to better improve. If there is any additional feedback that you would like to share, please do not hesitate to contact me, and I would be happy to assist you. Thank you again, and we look forward to an opportunity to serve you again.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2022
Antwort von Lesley Dill- Assistant Director of Quality am 26. Aug. 2022
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

8/10 – Gut

MICHAEL, Glattbach

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gutes Hotel, Frühstücksbuffet mit 39 $ müsste für den Preis umfangreicher sein, zumal die Getränke, wie Cappuccino …nochmals extra kosten . Das Servicepersonal und die Rezeption immer sehr freundlich und zuvorkommend- großes Lob. Valet Parking war 65 $ pro Tag
Aufenthalt von 3 Nächten im August 2022
Antwort von Philippe am 20. Aug. 2022
Good day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. I understand from the survey we missed the mark during your recent stay, and we are sorry our service was not to your expectation. We will share your feedback with our staff to improve our service for you in the future. Please do not hesitate to contact us upon your return if there is anything we can do to make your next trip to the Hotel Nikko more enjoyable. Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Marcus

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super in SF
Top Lage Nähe Union Square, sehr sauber, super Service, mega tolle Betten
Aufenthalt von 1 Nacht im August 2022
Antwort von Lesley Dill- Assistant Director of Quality am 12. Aug. 2022
Good Day, Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable. Sincerely, The Quality Assurance and Guest Experience Team

8/10 – Gut

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Lesley Dill- Assistant Director of Quality am 19. Juli 2022
Good Day, Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable. Sincerely, The Quality Assurance and Guest Experience Team

8/10 – Gut

Doris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
sehr zentral gelegenes Hotel, mit vielen Restaurants und Shops in der Nähe! Zimmer war etwas klein aber sehr sauber!
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Lesley Dill- Assistant Director of Quality am 10. Juni 2022
Good Day, Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable. Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

MERIC

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great stuff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lesley Dill am 22. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Stephanie

Mit dem Partner gereist
Clean, beautiful, nice room, polite staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von philippe am 22. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the stay
Aufenthalt von 2 Nächten im Mai 2024
Antwort von philippe am 21. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Sandra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything about our long weekend stay in SF was perfect thanks to the excellent service and attention to detail of this hotel!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von philippe am 21. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

8/10 – Gut

Harley, Brooklyn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful place to get away
Aufenthalt von 2 Nächten im Mai 2024
Antwort von philippe am 21. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Claudia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The area had a lot of homeless people on the street. Didn’t feel safe.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von philippe am 20. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Mary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is a beautiful hotel with top notch staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von philippe am 20. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Manpreet

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im Mai 2024
Antwort von philippe am 20. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Rodney, Carmichael

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff Great service Clean and safe property Clean rooms
Aufenthalt von 1 Nacht im Mai 2024
Antwort von philippe am 20. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Rosie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von philippe am 21. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Sonia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location near restaurants and attractions.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von philippe am 20. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Chad

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Na
Aufenthalt von 2 Nächten im Mai 2024
Antwort von philippe am 20. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Johnny

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was super friendly and helpful. It's central, accessible, and walkable to many San Francisco iconic sights.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von philippe am 17. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Nick

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Will return
Aufenthalt von 1 Nacht im April 2024
Antwort von philippe am 17. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Elliott

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved this Hotel. Everything was very nice and clean!! Amazing service!! I’m bringing my wife with me next time!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von philippe am 15. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Ralph

Mit der Familie gereist
Gut: Zustand der Unterkunft
Excellent place
Aufenthalt von 1 Nacht im Mai 2024
Antwort von philippe am 13. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Kazuki

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
ホテルの部屋はきれい。Powellから近くて便利。
Aufenthalt von 2 Nächten im April 2024
Antwort von philippe am 13. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Rene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von philippe am 13. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Arya

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lesley Dill am 8. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Edgelbert

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von philippe am 7. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Jenny

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im Mai 2024
Antwort von philippe am 6. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

JIM, Naperville

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location and a very clean
Aufenthalt von 2 Nächten im Mai 2024
Antwort von philippe am 6. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Jacqueline

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What a fabulous hotel from the moment we checked in Ricky was Lovely and gave me 2 free Birthday drinks, Danny the Food and Beverage Manager in the Anzu restaurant was so lovely it was really lovely talking to him such a nice guy ,He wanted to give me a free dessert for my Birthday but we were so full after eating dinner ,The room was amazing and totally spotless and the View was Amazing,When we were checking out Michael assisted us ,What an amazing Person he was so lovely to talk to and went totally over and above for us he was just an amazing guy ❤️, Everyone was fantastic really and made our trip so much more enjoyable and memorable.We would totally recommend this hotel without a doubt and we will definitely be coming back Thanks Hotel Nikko you definitely are a 5 ⭐️⭐️⭐️⭐️⭐️ Hotel
Aufenthalt von 4 Nächten im April 2024
Antwort von philippe am 2. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Yuri

Aufenthalt von 1 Nacht im April 2024
Antwort von philippe am 21. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

kiomars

Gut: Zustand der Unterkunft
Nice area
Aufenthalt von 3 Nächten im April 2024
Antwort von philippe am 1. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

NORMA Patricia ZUÑIGA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von philippe am 1. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

seana

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel. Very professional and friendly staff
Aufenthalt von 3 Nächten im April 2024
Antwort von philippe am 30. Apr. 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

8/10 – Gut

YUKO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von philippe am 30. Apr. 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Vicente

Aufenthalt von 1 Nacht im April 2024
Antwort von philippe am 20. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

ROSEANNA

Aufenthalt von 2 Nächten im Februar 2024
Antwort von philippe am 20. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Charam

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Would definitely stay here again. Close to Union Square, shopping, all the mass transit. Clean, nice amenities, great staff. Would definitely stay here again.
Aufenthalt von 5 Nächten im April 2024
Antwort von philippe am 29. Apr. 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Teresa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only place I will stay when I go to SF. Beautiful hotel right on the edge of Union Square. Walkable to all the core sights and plenty of restaurants and shops around. Japanese-inspired decor (so many cherry blossoms!) lends a calming vibe. The entire hotel is pet-friendly and there are cute doggie touches all over the place. A perfect balance of fun, calming and luxurious! I traveled with a partner on this trip but have stayed here before as a solo female traveler and the hotel's keycard elevator and single watched entrance made me feel quite safe.
Aufenthalt von 2 Nächten im April 2024
Antwort von Lesley Dill am 4. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Kamyar

Aufenthalt von 2 Nächten im April 2024
Antwort von philippe am 20. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

JAVIER

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente
Aufenthalt von 3 Nächten im April 2024
Antwort von philippe am 29. Apr. 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Leland

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly, helpful....
Aufenthalt von 2 Nächten im April 2024
Antwort von philippe am 29. Apr. 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Vicki

Aufenthalt von 1 Nacht im April 2024
Antwort von philippe am 15. Mai 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Jeannie

Aufenthalt von 1 Nacht im März 2024
Antwort von philippe am 26. Apr. 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

8/10 – Gut

arthur

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Resort fee should be included in price
Aufenthalt von 7 Nächten im April 2024
Antwort von philippe am 26. Apr. 2024
Good day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. I understand from the survey we missed the mark during your recent stay, and we are sorry our service was not to your expectation. We will share your feedback with our staff to improve our service for you in the future. Please do not hesitate to contact us upon your return if there is anything we can do to make your next trip to the Hotel Nikko more enjoyable. Sincerely, The Quality Assurance and Guest Experience Team

8/10 – Gut

Juan, Miami

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were extremely courteous. The hotel is very nice albeit just past its prime but it is one of the best options in downtown SF. Would definitively visit again.
Aufenthalt von 4 Nächten im März 2024
Antwort von philippe am 24. Apr. 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Shin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property. Everything are clean and comfortable. I remembered Japan quality.
Aufenthalt von 2 Nächten im April 2024
Antwort von philippe am 24. Apr. 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von philippe am 26. Apr. 2024
Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team