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Bewertungen von Paradise Point Resort & Spa

4 out of 5
Paradise Point Resort & Spa
1404 Vacation Rd, San Diego, CA

Bewertungen

8,4

Sehr gut

1056 von insgesamt 1818 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
358 von insgesamt 1818 Gästebewertungen haben eine Bewertung von 8 - Gut" "
189 von insgesamt 1818 Gästebewertungen haben eine Bewertung von 6 - Okay" "
118 von insgesamt 1818 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
97 von insgesamt 1818 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,8/10

Personal & Service

8,6/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Ulrike

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super zentrale Lage. Insel ist ein Paradies in der Stadt. Zimmer super und Personal zuvorkommend. Parken bei 1 wöchigem Aufenthalt mit 15 Dollar/ Tag in Ordnung und direkt vor dem Bungalow. Barefoot Bar hat super Frühstück! War bei unserer USA Reise ein Highlight! Danke
Aufenthalt von 7 Nächten im August 2023
Antwort von General Manager am 27. Aug. 2023
Dear Ulrike,Thank you so much for the perfect rating. A trip to paradise is something many people dream of and we make it possible here at Paradise Point Resort & Spa. There's no doubt that our scrumptious breakfast will have you eager to wake up each morning and our prime location is perfect for exploring San Diego. Anytime you need another exceptional getaway, count on us again to deliver. Sincerely,Jim Gross,General Manager

4/10 – Schlecht

Vera

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
V
Aufenthalt von 3 Nächten im Juli 2023
Antwort von General Manager am 9. Aug. 2023
Dear Vera,Thank you for taking the time to share your rating. We hope to have the opportunity to provide you with an even better stay in the future. Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Alessandra

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2022

10/10 – Hervorragend

Jovan

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Great but there is a Resort fee and a parking fee which totals $89 not clearly mentioned and they should show you on paper when you get there so it’s clear
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 27. Mai 2024
Dear Jovan,Thank you for choosing Paradise Point Resort & Spa and for sharing your review. While we are delighted you enjoyed your time with us, we are sorry you were unaware of the resort and parking fees. Please know that the information is listed on our website under the Amenities tab. We look forward to welcoming you back for another great five-star experience.Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Dawn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 27. Mai 2024
Dear Dawn,Thank you for staying with us and for taking a moment to share your five-star experience! We are pleased to hear that our amenities, activities, and dining options added to the enjoyment of your visit. It was a sincere pleasure to host you and we look forward to welcoming you back to Paradise Point Resort & Spa for another amazing stay!Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Dawn Faye

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had an amazing vacation. No need to leave the property while there with the market, activities and dining options.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Xavier

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Hai

Gut: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Brandon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was extremely courteous and friendly. This is an enjoyable location where you can have a great time with your family and feel free and safe. I highly recommend it.
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 23. Mai 2024
Dear Brandon,Thank you for your review! We're thrilled that our team's hospitality made your stay enjoyable. It's also great to know you and your family felt safe during your time with us. We look forward to welcoming you back to Paradise Point Resort & Spa for another memorable visit.Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Melanie

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Ausstattung
It was beautiful
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Melanie,Thank you for choosing us to host your travels to San Diego, and overall, we hope you had a terrific getaway. Come back anytime to Paradise Point Resort & Spa for another five-star experience!Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Keith

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The beach area with fire pits
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 21. Mai 2024
Dear Keith,Thank you for sharing your input! We are delighted to know that you enjoyed your visit and had a good time at the beach fire pits. It was a pleasure serving you, and we hope to see you again soon! Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Carlos

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had an excellent time!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 21. Mai 2024
Dear Carlos,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Paradise Point Resort & Spa soon for another great stay.Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Patricia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

yangyang

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like here!I will come back!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 21. Mai 2024
Dear Yangyang,Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. Our team looks forward to welcoming you back. Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Jessica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Yanet

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Hal and Ann

Mit dem Partner gereist
The property has been recently updated, but our room had an overall musty smell. Mold?
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 21. Mai 2024
Thank you for sharing your review. We appreciate you mentioning our recent renovations. Your feedback regarding your room is appreciated. We will have our housekeeping and maintenance teams address it. Guest comfort is a top priority, and we take such concerns very seriously. We hope you will consider staying with us in the future.Sincerely,Jim Gross,General Manager

6/10 – Okay

Loretta

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Angela

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Anwar

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front counter very rude. The place very dirty
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 18. Mai 2024
Dear Anwar,Thank you for your feedback. We're deeply concerned about your experience and will promptly address the issues with service and our accommodations. We hope to have another opportunity to provide you with a better experience in the future and demonstrate our commitment to hospitality. Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Elena

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great property
Aufenthalt von 6 Nächten im März 2024
Antwort von General Manager am 17. Mai 2024
Dear Elena,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Paradise Point Resort & Spa soon for another great stay.Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Judith, Rolling Hills Estates

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Sushil

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My stay at paradise point was great! Customer service was excellent and food and drinks at barefoot were on point! Thanks!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 15. Mai 2024
Dear Sushil,We're thrilled to hear about your stay at Paradise Point Resort & Spa! Providing excellent customer service is our priority, and we're delighted that you found it to be exceptional. It's also wonderful to know that you enjoyed the food and drinks at Barefoot as well. Thank you for your kind words, and we can't wait to welcome you back soon!Sincerely,Jim Gross,General Manager

8/10 – Gut

Erik

Gut: Personal & Service
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Rachel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We absolutely enjoyed celebrating our anniversary here!
Aufenthalt von 5 Nächten im Mai 2024
Antwort von General Manager am 15. Mai 2024
We are honored to have been chosen for your special day! Thank you for staying with us at Paradise Point Resort & Spa, and we look forward to welcoming you back soon. Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Valerie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hideaway. Had a wonderful vacation.
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 13. Mai 2024
Dear Valerie,Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your vacation. It was truly a pleasure having you here, and we hope to welcome you back to Paradise Point Resort & Spa again soon. Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Anna, Covina

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Family friendly
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Anna,Thank you for taking the time to share your comments with us. We love hosting families, and it is wonderful to know that you appreciated our family-friendly atmosphere. It was a pleasure having you here, and we hope to see you again soon! Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Briana

Mit der Familie und kleinen Kindern gereist
Gut: Zustand der Unterkunft
Nice, clean pools
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Briana,It was truly a pleasure to welcome you to Paradise Point Resort & Spa. We're thrilled to hear you had a positive experience and that you had the opportunity to enjoy our clean pools. Thank you for sharing your kind comments, and we hope to host your next visit to the area.Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Tyler

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Access to the beach
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Tyler,It was a pleasure hosting you at Paradise Point Resort & Spa. Guest feedback is always appreciated, and we thank you for highlighting our excellent location close to the beach. We hope to welcome you back soon. Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Paknoosh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I want to visit this property every month! I can’t say enough about how gorgeous the grounds are and walkable to the water.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 10. Mai 2024
Dear Paknoosh,Thank you for your enthusiastic feedback! We're thrilled that you found our grounds spectacular and enjoyed our proximity to the ocean. We look forward to welcoming you back to Paradise Point Resort & Spa soon.Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Jingjing

Gut: Personal & Service und Zustand der Unterkunft
We enjoyed our stay there, nice resort.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 10. Mai 2024
Dear Jingjing,Thank you for taking a moment to review your recent stay with us at Paradise Point Resort & Spa! We're delighted that you had a relaxing experience at our resort. It would be our pleasure to welcome you back anytime for another unforgettable getaway.Sincerely,Jim Gross,General Manager

8/10 – Gut

Yomi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was perfect except the Clorox scent in the room.
Aufenthalt von 5 Nächten im April 2024
Antwort von General Manager am 9. Mai 2024
Dear Yomi,Thank you for sharing your thoughts. We're happy to know you enjoyed your stay overall, and we appreciate your feedback regarding the scent in your room. We will be sure to address this promptly and hope to have the opportunity to welcome you again soon. Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

ana del Carmen

Gut: Ausstattung und Zustand der Unterkunft
This was a great stay. You can drive to paces or stay at the hotel. Restaurants were great. Personal and location was awesome. Def coming back again.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 7. Mai 2024
Dear Ana,Thank you for the wonderful review! We're thrilled to hear that you had a great stay and appreciate your kind words about our team. We're delighted you're planning to return, and we look forward to welcoming you back to Paradise Point Resort & Spa for another excellent experience!Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

ALLA

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 7. Mai 2024
Dear Alla,We are so glad you chose to stay with us at Paradise Point Resort & Spa! We love to know that you enjoyed your stay with us, and we are thankful for you taking the time to leave an excellent review. We can not wait to welcome you back soon.Sincerely,Jim Gross,General Manager

4/10 – Schlecht

Tsz Yan, Seattle

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Sheree

Aufenthalt von 3 Nächten im April 2024

4/10 – Schlecht

Steffani

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Since I walked foot on the property I noticed unwelcoming stares and the lack of greetings from staff. Yesterday i reported a racial profiling at the pool. Me and my fiancé was there around 11:13 and I made my complain at 12:30. The complaint included, not being serviced or acknowledged during our time at the pool. I had to ask for a menu after seeing this blond young lady deliver a menu to a caucasian family that couldn't even put their stuff down before she greeted them. The young lady was not apologetic at all after expressing my concern to her but only just to hand me a menu saying "oh huh" so I followed the chain of command. The manager said well they dont open til 12. I looked at my watch and it was 12:38. She then to say, well were you in the area. I said absolutely, jacuzzi and pool and I have video with the times. The manager applied a $50 credit for the "inconvenience". That does not fix anything and truly unacceptable. We paid over $600 to stay there and it was not paradise. Additionally, as I was checking out, I had questions about the receipt regarding the San Diego and California tourism assessment fees and the receptionist Pat explained as if I was bothering her. Very rushed. She said we are a taxed state and that's the tax, we can't get away from it, it's listed when you book. The older guy at the valet and the yoga instructor was the only two welcoming gentleman. Our service at b
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 1. Mai 2024
Dear Steffani,Thank you for taking the time to leave us a review. We take pride in providing a phenomenal experience for our guests, and we value your feedback. Please reach out to us directly to discuss your experience further.Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Blake

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Lisa

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved everything about our stay. This property is very kid friendly.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Juan, Brea

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love this place so amazing awesome people everyone is so friendly and the rooms are big and spacious!
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 1. Mai 2024
Dear Juan,Thank you for sharing your experience with us! We're thrilled you found our hotel amazing, with spacious rooms and friendly team members. Your kind words brighten our day, and we can't wait to welcome you back to Paradise Point Resort & Spa for another fantastic stay!Sincerely,Jim Gross,General Manager

2/10 – Ungenügend

Salome

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Multiple occasions there were spiders crawling on us in the bed. There were just a lot of bugs in the room. Which made the stay uncomfortable. The bedding was also itchy on my skin.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Salome,Thank you for providing your feedback on your recent stay. We regret to hear about your experience and appreciate you bringing these issues to our attention. We take our resort's pest control efforts very seriously by maintaining a consistent and thorough pest elimination program, and we apologize for any inconvenience caused. Our team hopes to have the opportunity to welcome you back again to change your perceptions. Sincerely,Jim Gross,General Manager

6/10 – Okay

holly

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was great and the rooms were clean. Very hard to navigate around property and located right beneath the path of traveling planes and makes a lot of noise.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Holly,Thank you for staying with us and taking the time to share your thoughts. It's great to know that our friendly staff and clean, comfortable rooms added to your experience. However, we apologize for any issues with noise, and we'll consider how we can minimize this in the future. If you're in the area again, please consider coming back to see us.Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Senaida

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

valeria

Gut: Sauberkeit
lov it
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 26. Apr. 2024
Dear Valeria,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at Paradise Point Resort & Spa.Sincerely,Jim Gross,General Manager

6/10 – Okay

Ekaterina

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Kalkidan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All the added fees once you get on the property are completely unnecessary and starts your stay on the wrong foot.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 22. Apr. 2024
Thank you for your feedback. We regret to hear about your disappointment with the fees during your stay. We always strive to be as transparent as possible regarding this matter, so we will be sure to discuss all of your feedback internally. Should you return to the area, we hope you will consider staying with us again.Sincerely,Jim Gross,General Manager

10/10 – Hervorragend

Susan

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Meredith

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Shisi

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great for families with kids, and companies who organize outing or similar activities. Even just laying down at the beach or the pool is a decent nice experience! Just next door to SeaWorld is a plus.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Shisi,It was our pleasure to host you at Paradise Point Resort & Spa! We are thrilled to hear you enjoyed the beach and pool and found it great for families. Thank you for your review, and we hope to see you again. Sincerely,Jim Gross,General Manager