Außenbereich
Verfügbarkeit prüfen

Bewertungen von Embassy Suites by Hilton San Diego Bay Downtown

4 out of 5
Embassy Suites by Hilton San Diego Bay Downtown
601 Pacific Hwy, San Diego, CA

Bewertungen

8,6

Hervorragend

680 von insgesamt 1088 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
207 von insgesamt 1088 Gästebewertungen haben eine Bewertung von 8 - Gut" "
89 von insgesamt 1088 Gästebewertungen haben eine Bewertung von 6 - Okay" "
54 von insgesamt 1088 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
58 von insgesamt 1088 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,6/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

janica

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This property is 3 stars and not 4 stars as listed by expedia. I am very disappointed. The staff is super friendly, however the property is lacking in cleanliness and the rooms smell very damp and musty.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Syed

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Parking was expensive
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Melissa am 27. Mai 2024
Thank you so much for your positive feedback and we hope to host you again on your next visit to San Diego!

10/10 – Hervorragend

samer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très bien
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Melissa am 26. Mai 2024
Hello, thank you so much for your positive review and we hope to host you again on your next visit to San Diego!

10/10 – Hervorragend

nate, redlands

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location was great. However the breakfast was even better.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Melissa am 26. Mai 2024
Hello, thank you so much for your positive review and we hope to host you again on your next visit to San Diego!

10/10 – Hervorragend

Daiyin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I felt warmly welcomed by the staff. I came to San Diego to celebrate my anniversary, and the staff helped me upgrade my room. I really love the sea view from my room window. Thank you so much! They also wrote some kind words to us and left a box of macarons, which is my favorite dessert!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Isabel am 26. Mai 2024
Thank you for choosing our hotel for your anniversary! We appreciate your feedback and look forward to your next stay with us!

10/10 – Hervorragend

Julia

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed here for 7 days with our 15 month-old and had the best time! The suites are perfect for travel with a toddler- the living room means you can hang out after their bedtime, which was awesome. The rooms were super clean. We found the staff to be super helpful and kind. From the valet to the front desk to housekeeping, just really pleasant and helpful people! Erica was so kind to my son at (free) breakfast, Estefania was really awesome at the front desk, the awesome bartenders at happy hour, I could go on and on. The area leaves a little be desired but very close to Seaport Village which has lots of places to eat/ drink, as well as the ocean. Would definitely recommend staying here as a family!
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Melissa am 25. Mai 2024
Thank you so much for your positive feedback and we look forward to hosting you again on your next visit to San Diego!

10/10 – Hervorragend

Jennifer, Carlsbad

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super quick and seamless check in. Great communication from front desk. So incredibly friendly. Hotel remodel is clean, fresh, and modern. Great size of rooms especially compared to local competitors. Corner room with bay view is the way to go.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Melissa am 25. Mai 2024
Thank you so much for your positive feedback and we look forward to hosting you again on your next visit to San Diego!

6/10 – Okay

Mike

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
The place was immaculate. The front desk was slow and not well organized. They were polite, but provided "canned" responses for questions asked. Not too sincere. The breakfast crew was wonderful. From the friendly chefs to the incredibly polite and humble Donna that cleared our table. The morning valet needs help. He was scrambling to keep up.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Isabel am 23. Mai 2024
Thank you for choosing our hotel for your stay. We appreciate your feedback!

10/10 – Hervorragend

Christina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely a great place to stay if you are visiting to catch a baseball game at Petco Park. Everything is in walking distance, the Midway is across the street, tons of restaurant options, DoorDash friendly. The best part was the customer service and the assistant manager of the hotel, Curtis Presley. He went beyond and above helping us out with navigating San Diego. Curtis and the entire staff of Embassy Suites are really amazing and really help people with disabilities and making you feel welcomed. This is a place we will stay every time we come out to San Diego because of our experience. Also, they have amazing breakfast options that are complimentary. If you stay in a suite you are given $25.00 dollars a day to spend at their gift shop, restaurant, or any other place on their hotel. Thank you Curtis and Embassy Suites for making our stay so wonderful!!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Melissa am 20. Mai 2024
Thank you so much for this positive feedback and will ensure Curtis is aware of his shoutout! We hope to host you again on your next visit to San Diego!

10/10 – Hervorragend

Alejandra

Gut: Sauberkeit, Personal & Service und Ausstattung
Staff were extremely nice especially in the lobby and food area.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Isabel am 18. Mai 2024
Thank you for choosing out Hotel for your stay. We do appreciate your feedback!

10/10 – Hervorragend

JoAnne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to shopping and eating
Aufenthalt von 4 Nächten im April 2024
Antwort von Isabel am 16. Mai 2024
Thank you for choosing our Hotel. We appreciate your feedback!

10/10 – Hervorragend

Lora

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Its the best hotel for staying in SAN Diego
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Isabel am 16. Mai 2024
Thank you for choosing our Hotel. We appreciate your feedback!

10/10 – Hervorragend

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Great hotel within walking distance from USS Midway, Seaport Village, Santa Fe train Depot and of course the waterfront. Hotel is a little dated but the staff does a great job keeping facilities clean and stocked. We love the free breakfast and evening happy hour! As a family of 5, the sleeping arrangements work well for us with two beds and a sofa bed. We love having seaport village close as the kids love the little shops, eating ice cream and looking at the cool ships. The Puesto is across the street and you have Cheesecake Factory and a couple of other higher end restaurants so not a lot to choose from with restaurants but you do have more choices inside Seaport village that are a little cheaper. They do have valet service that’s mandatory and will set you back $55 a night but the staff are friendly and helpful bringing your vehicle up.
Aufenthalt von 1 Nacht im März 2024
Antwort von Melissa am 13. Mai 2024
Thank you so much for your positive feedback and I am glad you enjoyed your stay with us! We look forward to hosting you again on your next visit to San Diego!

10/10 – Hervorragend

Alejandra

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Ausstattung
Super bien ubicado
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Isabel am 12. Mai 2024
Thanks for choosing out hotel, we appreciate your feedback!

10/10 – Hervorragend

orlando

Aufenthalt von 3 Nächten im April 2024
Antwort von Melissa am 9. Mai 2024
Hello thank you so much for your positive feedback. We look forward to hosting you again on your next visit to San Diego!

10/10 – Hervorragend

Johnny

Beautiful place
Aufenthalt von 2 Nächten im April 2024
Antwort von Melissa am 8. Mai 2024
Thank you so much for your positive feedback. We look forward to hosting you again on your next visit to San Diego!

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Parking fee is $60 per day! We had a dog so add another $81. Other smaller fees. The extra fees came to around $225 for a 2 night stay.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Isabel am 7. Mai 2024
Thank you for choosing out hotel for your stay. We appreciate your feedback!

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Free breakfast, full buffet plus cooks for made to order. Every Morning !!
Aufenthalt von 4 Nächten im April 2024
Antwort von Melissa am 4. Mai 2024
Hello thank you so much for your positive feedback - our breakfast is a great way to start the say, especially when it's free! Thanks again and we look forward to hosting you again on your next visit to San Diego!

10/10 – Hervorragend

Diana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the breakfast buffet, area was perfect and staff was friendly. I give the room cleanliness a 9, the restroom could’ve used a little bit of improvement. Found hairs on the tub, I am very peculiar when it comes to this.
Aufenthalt von 2 Nächten im April 2024
Antwort von Melissa am 29. Apr. 2024
Hello, thank you for the feedback! We will ensue this reaches the appropriate department so we can also improve on our end. Thanks again and safe travels!

8/10 – Gut

Oleg

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Would've been 5 stars if not for the special mandatory $25 charge that is returned to you as the "hotel shopping dollars", which is bad as is but what makes it worse is that you have to spend them until 10pm or you will lose them; so if you check in at 10pm, you will still be charged but without a chance to redeem them. Another annoyance is the breakfast "buffet". It IS buffet for everything but eggs, bacon, potatoes, and pancakes--you need to stay in line to receive a portion of them. So, no control of how big of the portion you want and you will not go for the seconds just to avoid the waiting in line.
Aufenthalt von 2 Nächten im April 2024
Antwort von Melissa am 29. Apr. 2024
Hello, thank you for the feedback! We will ensue this reaches the appropriate departments so we can also improve on our end. Thanks again and safe travels!

10/10 – Hervorragend

Douglas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything is within walking distance. We would stay here again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Isabel am 28. Apr. 2024
Thank you for your feedback and we look forward to welcoming you back in the future!

10/10 – Hervorragend

Jeff

Aufenthalt von 1 Nacht im April 2024
Antwort von Isabel am 18. Mai 2024
Thank you for choosing out Hotel for your stay. We do appreciate your feedback!

4/10 – Schlecht

Hugo J

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
1.- Liked to be very convenient for the Gran Fondo Bike Race 2.- Didn't like that I made and paid reservation through Expedia and I was charged by Embassy Suites as well. Both payments were took directly from my Wellsfargo Checking Account.
Aufenthalt von 1 Nacht im April 2024
Antwort von Monique am 26. Apr. 2024
I apologize for the double billing. I did go ahead and issue a refund 235.46. You should receive that in about 5-7 business days. I apologize for the inconvenience.

10/10 – Hervorragend

Carrie

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All good. Parking fees are high
Aufenthalt von 4 Nächten im April 2024
Antwort von Isabel am 24. Apr. 2024
Thank you for your feedback and we hope to welcome you back on your next trip to San Diego!

2/10 – Ungenügend

Linda

Aufenthalt von 1 Nacht im April 2024
Antwort von Melissa am 25. Apr. 2024
Hello, thank you for the feedback and we sincerely apologize for any issue(s). Would you be able to reach out to us in regard to what occurred during your stay so we can improve on our end?

8/10 – Gut

Joanna

Aufenthalt von 5 Nächten im April 2024
Antwort von Melissa am 13. Mai 2024
Thank you for the positive feedback! We hope to host you again in your next visit to San Diego!!

10/10 – Hervorragend

Deborah

Aufenthalt von 2 Nächten im April 2024
Antwort von Melissa am 13. Mai 2024
Thank you for the positive feedback! We hope to host you again in your next visit to San Diego!!

2/10 – Ungenügend

denise

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
No self parking option, room smelled, carpets old, pillows cheap and uncomfortable Dingy room
Aufenthalt von 1 Nacht im April 2024
Antwort von Melissa am 22. Apr. 2024
Hello, thank you so much for your feedback. We will relay this message to my management team so we can improve on our end. Furthermore, our property is valet only parking services but there are some alternative self-parking options you can take (not belonging to the hotel however). For future reference, there is metered street parking right behind the hotel off of G Street and Pacific Hwy and there is another metered parking lot that is parallel to the hotel off of Pacific Hwy and Harbor Drive.

10/10 – Hervorragend

Larissa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room and all accommodations were perfect for our needs. Everything looked clean and well maintained. My first stay at Hilton and I was pleasantly surprised. The breakfast in the morning was great!
Aufenthalt von 1 Nacht im April 2024
Antwort von Melissa am 22. Apr. 2024
Thank you so much for your positive feedback - we look forward to hosting you again on your next visit to San Diego!

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It’s what you expect from Embassy. Delighted
Aufenthalt von 1 Nacht im April 2024
Antwort von Melissa am 21. Apr. 2024
Thank you so much for your positive feedback! We hope to host you again on your next visit to San Diego!

10/10 – Hervorragend

Jason, Memphis

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I found the staff to be very friendly and the location very convenient for my night out in downtown San Diego.
Aufenthalt von 1 Nacht im April 2024
Antwort von Melissa am 21. Apr. 2024
Thank you so much for your positive feedback! We hope to host you again on your next visit to San Diego!

8/10 – Gut

Shahidah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Melissa am 18. Apr. 2024
Thank you so much for the positive rating! We are glad you had a pleasant stay and we hope to host you again on your next trip to San Diego!

10/10 – Hervorragend

Tara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Isabel am 16. Apr. 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay, and we look forward to having you again as a guest in our hotel.

10/10 – Hervorragend

Jeffrey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Could walk to most attractions. Ride share was convenient if walking was too far. Staff was always helpful. Did not like the $25/day fee.
Aufenthalt von 3 Nächten im März 2024
Antwort von Melissa am 9. Apr. 2024
Thank you so much for your positive feedback! We look forward to hosting you again on your next trip to San Diego!

8/10 – Gut

Bradley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im März 2024
Antwort von Isabel am 10. Apr. 2024
We appreciate your feedback!

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Melissa am 9. Apr. 2024
Thank you so much for your positive feedback! We look forward to hosting you again on your next trip to San Diego!

10/10 – Hervorragend

Marcela

Aufenthalt von 3 Nächten im März 2024
Antwort von Isabel am 28. Apr. 2024
Thank you for your feedback!

10/10 – Hervorragend

Uvaldo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Isabel am 9. Apr. 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 – Gut

Peter K

Mit der Familie gereist
Gut: Ausstattung
Only 1 staff member at check in counter. Otherwise hotel is nice and clean. Suite is spacious. Heater is a bit too loud when it turned on in the middle of the night. It woke me up. Complimentary cook to order breakfast is good though the orange juice was bit light. Walk few minutes to Seaport village and USS Midway.
Aufenthalt von 1 Nacht im April 2024
Antwort von Isabel am 9. Apr. 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 – Hervorragend

Taro

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Isabel am 9. Apr. 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 – Hervorragend

Jessica, Upland

Aufenthalt von 2 Nächten im März 2024
Antwort von Melissa am 22. Apr. 2024
Thank you so much for your positive feedback - we look forward to hosting you again on your next visit to San Diego!

10/10 – Hervorragend

james

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great value
Aufenthalt von 2 Nächten im März 2024
Antwort von Isabel am 2. Apr. 2024
We appreciate your feedback!

10/10 – Hervorragend

Benjamin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful hotel close proximity to the waterfront. Breakfast was great. Staff were super friendly and helpful. Interior lobby/atrium was cool, kids loved the glass elevators. Suite had plenty of room for our family and a separate lounge area from the sleeping area, which is very nice.
Aufenthalt von 2 Nächten im März 2024
Antwort von Melissa am 31. März 2024
Thank you so much for your positive feedback - we are delighted you had a great stay and will be sharing it with our team! We look forward to hosting you again in the future!

2/10 – Ungenügend

Mat

Aufenthalt von 1 Nacht im März 2024
Antwort von Melissa am 31. März 2024
Hello, I sincerely apologize for any issues that occurred during your stay - is there anything in particular that you can expand on in order to improve on our end?

8/10 – Gut

Alejandra

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very pleased with our stay here. I like the option that we got to stay with three kids, not out of hotels gave us that option
Aufenthalt von 2 Nächten im März 2024
Antwort von Melissa am 31. März 2024
Thank you so much for your feedback! We hope to host you again in the near future!

10/10 – Hervorragend

Brian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great view, convenient location, nice rooms.
Aufenthalt von 2 Nächten im März 2024
Antwort von Isabel am 2. Apr. 2024
Thank you for your feedback!

10/10 – Hervorragend

Fidel Eduardo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Isabel am 2. Apr. 2024
We appreciate your feedback!

10/10 – Hervorragend

KENYATTA

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great property
Aufenthalt von 1 Nacht im März 2024
Antwort von Isabel am 2. Apr. 2024
Thank you for your feedback!

10/10 – Hervorragend

Christopher

Aufenthalt von 5 Nächten im März 2024
Antwort von Isabel am 2. Apr. 2024
Thank you for your feedback!

10/10 – Hervorragend

Lee Ann, Dallas

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The property, the room and the front desk staff were amazing - and checked in with us to make sure we had everything we needed. The area that could use improvement is the restaurant staff. We went in when there were very few customers, and it still took about 10 minutes for someone to come take our order. Then, a grilled cheese and French fries took almost 30 minutes to get!
Aufenthalt von 2 Nächten im März 2024
Antwort von Melissa am 31. März 2024
Thank you so much for your positive feedback - we are delighted you had a great stay and will be sharing it with our team! We look forward to hosting you again in the future!