Außenpool

Bewertungen von Crockett Hotel

3 out of 5
Crockett Hotel
320 Bonham, San Antonio, TX

Bewertungen

8,6

Hervorragend

974 von insgesamt 1711 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
442 von insgesamt 1711 Gästebewertungen haben eine Bewertung von 8 - Gut" "
173 von insgesamt 1711 Gästebewertungen haben eine Bewertung von 6 - Okay" "
72 von insgesamt 1711 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
50 von insgesamt 1711 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,2/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Brian E

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Crockett Hotel is in a great location right across from the Alamo and access to the river walk along with many shops and eateries nearby. The staff were nice and helpful. The only caution I have is that the shower water temperature in not well regulated, hot one minute and cold the next. The beautiful western decor is worth the stay. Lots of old west history can be found here.
Aufenthalt von 6 Nächten im Mai 2024

6/10 – Okay

Rubidia Maria

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Hotel is close to everything in a walking distance. However if you plan to hang out in the hotel room this isn’t the place for you. Phone would always ring busy when you try to call the front desk. The bed was uncomfortable to sleep in. And the tv kept having issues connecting to cable. We tried to stream to the chromecast since it looked like it was offered but we were told after that it would be a miracle if it would work and there’s nothing they can do to fix it.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Kristy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
During Alamo construction but doing the best they can.
Aufenthalt von 4 Nächten im Mai 2024

8/10 – Gut

Radhika

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good property.
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

SUSAN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay! The historic Crockett Hotel really put us in a great frame of mind for our Alamo tour - which was practically next door! We loved being able to walk to anything we wanted to do in the downtown area with no problem. Our King bedroom was a little small, but was nicely refurbished. The staff was friendly and was more than helpful with any questions we had. We would stay there again!
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Marta, Harker Heights

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Conveniently located downtown San Antonio near River Walk, shopping, dinning
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Dawn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I usually stay at the Menger but wanted to see what the Crockett was like. I very much liked the room and the proximity to the Alamo. Most of the staff were lovely. The front desk is lacking in staff and our initial check-in was less than friendly. I also would like other travelers to be aware of the late, 4:00, check-in. Our room was not available until nearly that time. I felt like much of my time was wasted as I had to return to receive my room key. The front desk clerk at that time was Jesse. He was lovely.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Veronica

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

David E

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Todo muy bien, excepto por la información del estacionamiento. El hotel no cuenta con estacionamiento propio, pero tienen un servicio adicional de valet parking que tiene un costo de $45.00 por noche, el cual es muy bueno y conveniente, pero creo que es información que se debería compartir previamente en expedia
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Alberto

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Always an amazing time
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Dora I

Gut: Sauberkeit und Zustand der Unterkunft
The room was hot, the ac wasn't cooling good. I was disappointed with the price and no breakfast. Room was very small.
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Roy

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Building looks unique and is in a great condition. However my room was filled with mold. The fire shower system had mold on it as well as the ceiling. In the room there was a door to a closet with the hvac system. In the closet there was a ton of mold.
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Jeremy

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Karina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay at the Crockett was everything we wanted and more! The location could not be beat, the tavern food was excellent, the staff were friendly and accommodating. I loved staying at a historic hotel rather than your run of the mill chain hotel that you can find anywhere. The rooms were comfortable, and everything we wanted was within walking distance. We will definitely return and highly recommend!
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Ascencion

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Old building
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Sam

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location and history
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Lucy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Would have like some breakfast options.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Valerie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to everything and walking distance to downtown attractions
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eduardo Front Desk Supervisor am 22. Mai 2024
Valerie, we appreciate your rating of 5 out of 5. We are glad you enjoyed your stay with us. We value your feedback and your business.Look forward to seeing you again.

10/10 – Hervorragend

Reinaldo

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good for families
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eduardo Front Desk Supervisor am 22. Mai 2024
Reinaldo, we appreciate your rating of 5 out of 5. We are glad you enjoyed your stay with us and we value your feedback..Hope to see you again at the Crockett Hotel.

10/10 – Hervorragend

Ronald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024

10/10 – Hervorragend

Emad

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location, walkable distance to every where and good value for money.
Aufenthalt von 5 Nächten im März 2024
Antwort von Eduardo Front Desk Supervisor am 22. Mai 2024
Emad ,so glad to see your 5 out of 5 rating. We appreciate your business and feedback. We look forward to seeing you again here at the Crockett Hotel.

8/10 – Gut

Kyle, Lubbock

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This historic hotel is well maintained. It is located across the street from the Alamo, and a block from the riverwalk. We enjoyed our stay and will stay there again.
Aufenthalt von 3 Nächten im April 2024
Antwort von Eduardo Front Desk Supervisor am 22. Mai 2024
Kyle, we are glad you enjoyed your stay. We appreciate your feedback and rating of 4 out of 5. We look forward to seeing you again. Thank you for business.

10/10 – Hervorragend

Bianca

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Downtown, valet!
Aufenthalt von 1 Nacht im April 2024
Antwort von Eduardo Front Desk Supervisor am 22. Mai 2024
Bianca, thank you for your 5 out of 5 rating. We appreciate your business and feedback. We are glad that you enjoyed your stay with us.

8/10 – Gut

Motohiro

Geschäftlich gereist
Gut: Personal & Service und Ausstattung
Location is very good. Staff were very friendly. The hotel is relatively old, but I would stay there again if given the opportunity.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Eduardo Front Desk Supervisor am 22. Mai 2024
Moto Hiro we appreciate the rating of 4 out of 5 and thank you for business and feedback. We are glad you enjoyed your stay.

10/10 – Hervorragend

Taryna, HALLS HEAD

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay. The staff were lovely. The room was perfect for the two of us and we found the Crockett Tavern unrivalled for food and drinks.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Patricia Santiago, Hotel Manager am 7. Mai 2024
Hi Taryna!! Thank you for the great review. We are so glad you enjoy you stay here at the Historic Crockett Hotel. We love that you were able to have a meal at the Crockett Tavern. The waitstaff shoots for excellence and you have just added to their confidence. Thank you again, hope to see you soon

8/10 – Gut

Debra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Du I dbx no
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Patricia Santiago, Hotel Manager am 7. Mai 2024
Debra,Thank you for your review. I am glad you enjoyed the Crockett Hotel during your stay. Thank you again and we look forward to welcoming you back in the not too distant future.

10/10 – Hervorragend

ANGELICA

Gut: Sauberkeit und Zustand der Unterkunft
The front desk personnel is not too nice, but the valet personnel is great
Aufenthalt von 3 Nächten im April 2024
Antwort von Patricia Santiago, Hotel Manager am 7. Mai 2024
Dear Angelica,Thank you for taking the time to share your feedback from your stay at our Crockett Hotel. I was disappointed to read the lapses of service you encountered at our front desk, during your stay and you deserved much better. On behalf of all of us, please accept my most sincere apologies. I have shared this with my staff so we can work on correcting this.We would welcome the opportunity to win back your confidence should your travels return you to San Antonio. Nothing would please us more than to make for a much better impression. Please feel free to contact me if I can be of service for an upcoming visit.

8/10 – Gut

Laura

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice older hotel right next to the Alamo. Convenient to everything.
Aufenthalt von 3 Nächten im März 2024
Antwort von Jesse Butler, Front Desk Supervisor am 4. Mai 2024
Good Evening Laura,Thank you for taking the time to leave us a review. We are happy that you appreciate the historic nature of our hotel, and we definitely agree that there are many destinations to visit within walking distance of our hotel. We hope you choose to stay with us again in the near future, and have a wonderful day!

10/10 – Hervorragend

Julia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 1 Nacht im April 2024
Antwort von Eduardo Front Desk Supervisor am 22. Mai 2024
Thank you., Julia for the rating of 5 out of 5 and appreciate your feedback, We are glad you enjoyed your stay with us. Hope you will visit us again.

8/10 – Gut

charlene

Gut: Sauberkeit und Personal & Service
Construction made it difficukt to get around on foot & dusty
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Patricia Santiago, Hotel Manager am 4. Mai 2024
Hello Charlene,Thank you for choosing the Historic Crockett Hotel, while visiting San Antonio, Texas. Currently the Alamo is undergoing revitalization. This includes construction on their education building. We apologize for the added dust and detours. We do hope you did get to enjoy the Tavern and Coffee Bar, located in the Hotel, as well as your sleeping accommodations met your expectations.

10/10 – Hervorragend

Yulia

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location and very nice room.
Aufenthalt von 1 Nacht im März 2024
Antwort von Patricia Santiago, Hotel Manager am 4. Mai 2024
Hi Yulia,Thank you very much for sharing your review. We're thrilled you had such a great time at the Crockett Hotel. We hop to have you back soon!

10/10 – Hervorragend

Anja

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great check in experience with Michelle. She was very friendly and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Patricia Santiago, Hotel Manager am 1. Mai 2024
Anja,Thank you for choosing the Historic Crockett Hotel while visiting San Antonio. We are pleased you enjoyed your stay. Thank you again and we look forward to welcoming you back in the not-too-distant future.

6/10 – Okay

Kyle, SARASOTA

Was good
Aufenthalt von 2 Nächten im April 2024
Antwort von Patricia Santiago, Hotel Manager am 1. Mai 2024
Kyle,Thank you so much for your positive feedback! We're glad you had a great experience, and we hope to see you again in the near future.

8/10 – Gut

Eva

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of our favorites
Aufenthalt von 2 Nächten im April 2024
Antwort von Jesse Butler, Front Desk Supervisor am 1. Mai 2024
Good Afternoon Eva,We are honored to know that we are one of your favorite hotels! It warms out hearts that all of our hard efforts working at the Crockett Hotel is seen my wonderful guests like you. We hope you are having a wonderful day, and look forward to the next time you book your stay with us!

10/10 – Hervorragend

melanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Historic place right by the Alamo. The a/c worked perfectly since it was rather warm. Everyone was friendly and helpful
Aufenthalt von 4 Nächten im April 2024
Antwort von Eduardo Front Office Supervisor am 28. Apr. 2024
Melanie, we are glad that you enjoyed your stay here at the Crockett Hotel. Thank you for the feedback and appreciate the 5 out of 5 rating. We will await with our friendly faces to see you stay with us once again.

8/10 – Gut

Bethany

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Staff was friendly, great location, hotel was clean & cute, felt safe, easy walking to the river walk and restaurants. Only complaint was that the shower did not regulate the water temp. Hot & cold alternated while taking a shower, a bit uncomfortably.
Aufenthalt von 2 Nächten im April 2024
Antwort von Jesse Butler, Front Desk Supervisor am 1. Mai 2024
Good Afternoon Bethany,We are glad that the majority of your stay with our hotel was positive, however I wish we could have made it a perfect stay for you. Our hotel employs maintenance staff 24/7 that can go into your room to correct the water temperature issue. We are very sorry that you experienced this regardless, but if you come by Downtown San Antonio we hope you give us the opportunity to make it right and give you a perfect stay. Have a wonderful day!

10/10 – Hervorragend

Jose, Farwell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The convenience to be a walking distance from the Alamo and quite a bit to see around. A lot of shopping, just enjoyable. Will definitely stay again at the Crockett if visiting San Antonio again!
Aufenthalt von 3 Nächten im April 2024
Antwort von Jesse Butler, Front Desk Supervisor am 1. Mai 2024
Good Afternoon Jose,We are very pleased to hear that you will consider us next time you visit San Antonio. We will continue to maintain or exceed our hotel's quality of excellence, so you can have just as good of a time if not better next time you are here. Have yourself a wonderful day!

8/10 – Gut

Valentina, Staten Island

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
$45 valet parking. If you’re going to go the cheap route in the river center parking garage be aware. Our car got our windows smashed in for an attempted burglary. They are not liable for anything that happens to your car either. Police didn’t even bother to come to the scene.
Aufenthalt von 7 Nächten im April 2024

8/10 – Gut

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice area
Aufenthalt von 2 Nächten im April 2024
Antwort von Jesse Butler, Front Desk Supervisor am 4. Mai 2024
Good Evening Robert,We appreciate the positive review you left us, and agree that the area around our hotel is very nice. We hope you return and make your next visit absolutely perfect!

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and very quiet
Aufenthalt von 3 Nächten im April 2024
Antwort von Jesse Butler, Front Desk Supervisor am 1. Mai 2024
Afternoon Elizabeth,Thank you for taking the time to write this review. We're happy that your experience at our hotel met all of your expectations. We hope that you think about our using our hotel again next time you visit Downtown San Antonio!

10/10 – Hervorragend

Karthik, Woodinville

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Jesse Butler, Front Desk Supervisor am 1. Mai 2024
Good Afternoon Karthik,Thank you for leaving a positive review! We hope you return soon, have yourself a great day!

10/10 – Hervorragend

Celia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was excellent!!!
Aufenthalt von 3 Nächten im April 2024
Antwort von Jesse Butler, Front Desk Supervisor am 1. Mai 2024
Good Afternoon Celia,We are happy to hear that the room was up to your standards. Thank you for taking the time out of your day to write up a review about our hotel. We wish you a wonderful day, and hope to see you again in the near future!

10/10 – Hervorragend

Sandra Luz

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Most definitely will return. Beautiful place and surrounded by stores restaurants and the mall right across the street.
Aufenthalt von 1 Nacht im April 2024
Antwort von Jesse Butler, Front Desk Supervisor am 1. Mai 2024
Good Afternoon Sandra,Thank you for the great review. We are happy that your stay was great enough for you to plan on returning. Give us a call and we can absolutely help you set up your next reservation, have yourself a great day!

10/10 – Hervorragend

Hugh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A nice size smaller hotel Great location walkable to Riverwalk attractions and the Alamo
Aufenthalt von 2 Nächten im April 2024
Antwort von Jesse Butler, Front Desk Supervisor am 24. Apr. 2024
Good Afternoon,We are so thrilled to hear that you enjoyed your stay with us. The Crockett Hotel is definitely a great location for a comfortable stay, and just about every attraction in the heart of Downtown San Antonio is in a single direction from our hotel. We hope that our hotel is your choice for future stays, as there's so much more to explore.

8/10 – Gut

Connie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We liked the valet parking - they were very polite and courteous. The room was very nice. The shower ran out of hot water too quick. Then we had cold water. Then the water would get too hot. The hotel staff was also polite and courteous. Thank you.
Aufenthalt von 2 Nächten im April 2024
Antwort von Jesse Butler, Front Desk Supervisor am 25. Apr. 2024
Good Afternoon Connie,We are pleased that the majority of your stay was positive, however we sincerely apologize for the issue concerning the shower temperature fluctuations. The Crockett Hotel has an Engineering staff that works 24/7 around the clock that can assist with issues like this, and if not our Front Desk staff can see about finding you alternative rooms. We hope to see you again in the future so we can make this right by you, so you can have the perfect stay with us!

6/10 – Okay

Steve

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jesse Butler, Front Desk Supervisor am 25. Apr. 2024
Good Afternoon Steve,Thank you for the review, and I apologize that you didn't have a perfect stay with us. Hopefully the next time you visit San Antonio you will allow us a chance to make it right by you, but regardless I wish you a wonderful day.

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location
Aufenthalt von 3 Nächten im April 2024
Antwort von Jesse Butler, Front Desk Supervisor am 25. Apr. 2024
Good afternoon John,We very much appreciate the review you have left with us, and are happy that the majority of your stay was positive. Hopefully the next time you are in the area, we can make it right for you and give you the perfect stay with us. Have an excellent day!

10/10 – Hervorragend

Blake

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay near the Alamo!
Aufenthalt von 1 Nacht im April 2024
Antwort von Jesse Butler, Front Desk Supervisor am 24. Apr. 2024
Good Afternoon,Thank you so much for the glowing review. While our hotel is right next to the Alamo, we are also right next to the Riverwalk and so many other attractions within Downtown San Antonio. Enjoy your day and we look forward to hosting your next visit to San Antonio!

10/10 – Hervorragend

Javier

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s was very beautiful and nice and clean
Aufenthalt von 4 Nächten im April 2024
Antwort von Jesse Butler, Front Desk Supervisor am 24. Apr. 2024
Afternoon Javier,We take your compliments to heart, as our staff takes pride in the beauty of our hotel. Our housekeeping staff absolutely appreciates the compliments and acknowledgement of their work to make The Crockett Hotel a well-maintained Historic Hotel. Have yourself a wonderful day!

8/10 – Gut

Denis

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Old property in need of upgrade.
Aufenthalt von 2 Nächten im April 2024
Antwort von Eduardo Front Desk Supervisor am 22. Mai 2024
Denis, Thank you for review and appreciate for the 4 out of 5 rating. Thank you for your business and feedback.