Dear Vince,It was truly a pleasure to welcome you to Hilton Saint John during your recent stay! We're thrilled to hear you had an enjoyable experience, and we appreciate you taking the time to share your positive rating. We hope to have the opportunity to welcome you back on another occasion.Sincerely,Jonathan JoaquimGeneral Manager

Dear Pamela,Thank you for your comments. We're delighted to hear that you had such a great stay with us! We pride ourselves on our friendly staff and clean, comfortable accommodations. We hope to have a chance to see you again in the future.Sincerely,Jonathan JoaquimGeneral Manager

Dear Lefty,Thank you for being our guest recently. Based on your rating, it seems you enjoyed your overall experience! However, our team is always seeking new ways to improve our facilities and the services we offer, so your feedback about towels at the pool is greatly appreciated. It was a pleasure having you here, and we hope you return soon.Sincerely,Jonathan JoaquimGeneral Manager

Dear Joseph,It is wonderful to know that you had an excellent experience with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return soon!Sincerely,Jonathan JoaquimGeneral Manager

Dear Monte,Thank you for being our valued guest. It was a pleasure hosting you at Hilton Saint John. Your feedback is very much appreciated and will be shared with the respective teams to improve for future guest visits. We hope to see you again soon.Sincerely,Jonathan JoaquimGeneral Manager

Dear Ashley,Thank you for sharing your experience with us. We appreciate your feedback and are disappointed to hear about the inconveniences you encountered during your stay. We strive to maintain high standards, and your concerns regarding the condition of the headboards have been noted for improvement. Your frustration regarding parking is also understandable, and we apologize for this issue. Despite this, we hope you consider giving us another chance in the future to welcome you back for a more seamless experience.Sincerely,Jonathan JoaquimGeneral Manager

Dear Madison,Thank you for choosing Hilton Saint John and for sharing such a delightful review. We are thrilled you were impressed with everything from our amazing staff and beautiful property to our great location and wonderful amenities. It would be an honor to welcome you back for another memorable visit.Sincerely,Jonathan JoaquimGeneral Manager

Dear Trevor, It's always a pleasure hearing from our guests, so thank you for taking the time to leave a review. It sounds like our location worked well for your plans, and we're happy to hear it. The next time you're in the area, we hope Hilton Saint John will be your first stop! Sincerely,Jonathan JoaquimGeneral Manager

Dear David,From our entire team, thank you for staying with us! We are delighted you had a pleasant experience at Hilton Saint John. Allow us to host you again when you return to the area!Sincerely,Jonathan JoaquimGeneral Manager

Dear Haley,Thank you so much for choosing to stay with us at Hilton Saint John. Impressing every guest with our friendly service is a top priority for us, so we're thrilled that was the case for you. The pleasure was all ours, and we hope you'll choose to visit us again in the future.Sincerely,Jonathan JoaquimGeneral Manager

Dear Marianne,Thank you for choosing Hilton Saint John! We're pleased you had a pleasant stay and would love to welcome you back for another five-star visit.Sincerely,Jonathan JoaquimGeneral Manager

Dear Teresa,Thank you for sharing your concerns with us. Please accept our sincere apology for a stay that didn't offer the value you expected. Your comments will help us improve our guest experience. Your input is appreciated and we hope for a chance to deliver a better experience in the future.Sincerely,Jonathan JoaquimGeneral Manager

Dear Stacey,Thank you for your review. We regret to learn of your husband's disappointment with his experience. We'll be sure to share your concerns with maintenance and housekeeping to ensure our high standards are being met and to seize any opportunity to improve. It is our hope that you will give us another chance to change your perceptions down the line.Sincerely,Jonathan JoaquimGeneral Manager

Dear Lana,Thank you for staying with us and for your feedback. We are pleased you enjoyed your time with us overall, and we appreciate your suggestions regarding parking. Thank you for being a valued guest at Hilton Saint John, and until we see you again, safe travels.Sincerely,Jonathan JoaquimGeneral Manager

Dear France,Thank you for letting us know your thoughts about your recent visit. It's great to know you enjoyed your stay overall. However, we sincerely apologize for the issues with the water pressure and temperature in your room. We assure you we've shared this feedback with the appropriate team members to ensure these issues are fixed immediately. It was a pleasure to have you here, and we look forward to your return!Sincerely,Jonathan JoaquimGeneral Manager

Dear Lisa,Thanks so much for your review. While we're delighted to hear you enjoyed our accommodations, we're sorry to learn about your experience at breakfast. We sincerely apologize for the wait you endured. Please rest assured we'll share this feedback with our team to ensure improvements are made. It would be great to welcome you back anytime!Sincerely,Jonathan JoaquimGeneral Manager

Dear Holly, It is wonderful to know that you had an excellent experience with us. We're thrilled you were comfortable during your stay, and we appreciate you mentioning our hospitable team and convenient parking situation. Thank you for your perfect rating, and we look forward to the next time you join us!Sincerely,Jonathan JoaquimGeneral Manager

Dear Glenn,The view is amazing, and we're so pleased it helped make your stay at Hilton Saint John memorable. It's also great to know that our location worked well for your trip. Thank you for your feedback about the room temperature. We're sorry this was not able to be adjusted while you were here, and we'll look into your comments further. Should you be in the area again, please come back to see us.Sincerely,Jonathan JoaquimGeneral Manager

Dear Crista,Thank you for letting us know about your visit. Please know it is important to us that every guest receives a clean, well-maintained room and our team will be sure to look into your comments regarding the upkeep of our accommodations. We hope you will allow us another opportunity to host you in the future, we want to meet and exceed your expectations. Sincerely,Jonathan JoaquimGeneral Manager

Dear Dave,We appreciate your feedback, and we're happy to see you enjoyed your visit. Should you be in the area again, please come back to see us.Sincerely,Jonathan JoaquimGeneral Manager

Dear Darcy, Thank you for your feedback. Please accept our apologies for any disappointment with your stay. We take the sighting of pests seriously, and your comments will be shared with our maintenance team. What you described is certainly not the typical experience we strive to deliver to our guests. We hope you will consider staying with us in the future. Sincerely,Jonathan JoaquimGeneral Manager

Dear SANDEEP,Thank you for sharing your experience at Hilton Saint John. We're glad to hear that you enjoyed the breakfast. However, we apologize for any housekeeping issues, and we appreciate your feedback. Your comments will be shared with our team to address any areas that need improvement. We value your input and hope to have the opportunity to provide you with an even better experience on your next visit. Thank you for choosing us!Sincerely,Jonathan JoaquimGeneral Manager

Dear Christian,We enjoyed hosting you at Hilton Saint John. Thank you for highlighting our great location near the cruise port in Canada. Safe travels, and come back soon.Sincerely,Jonathan JoaquimGeneral Manager

Dear Doug,Thank you for offering feedback about your recent experience at our hotel. We're sorry you were disappointed with your stay. Your comments are important to us, and we'll use them as we continuously work to improve our accommodations. Our team members work diligently to ensure any issues our guests encounter are resolved, thus your refund. Given another opportunity, we hope we can show you the visit you expected. Sincerely,Jonathan JoaquimGeneral Manager