Innenpool

Bewertungen von Comfort Inn Trolley Square

2.5 out of 5
Comfort Inn Trolley Square
19 Allen St, Rutland, VT

Bewertungen

8,0

Sehr gut

415 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
341 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
129 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
63 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
56 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,6/10

Personal & Service

7,8/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Ursula

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Die Unterkunft ist total veraltet. Ueberall roch es muffig,Die Einrichtung ist dunkel und abgenutzt. Preis- Leistungsverhältnis sehr schlecht. Ich würde dort nicht mehr uebernachten.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Lori am 3. Juli 2023
Thank you for your review. I will go over your comments with our team. We hope to see you again soon.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel ist sehr in die Jahre gekommen.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Lori am 20. Juni 2023
Thank you for your review. We hope to see you again soon!

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Ausstattung
Gute Lage für Unternehmungen. Supermärkte und Restaurants sind leicht zu erreichen. Die Außenanlagen des Hotels sind allerdings nicht sehr einladend.
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Karen am 21. Okt. 2019
Thank you for your review of your recent stay. We are glad to hear you found the attractions you were looking for near the hotel. We appreciate your business. Sincerely, Karen, AGM

10/10 – Hervorragend

Linda, München

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel ist in einem sehr guten Zustand. Uns hat das viele Plastik beim Frühstück gestört, hier könnte man noch nachbessern
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Karen am 6. Okt. 2019
Thank you for your review. We appreciate your business. We wish you safe travels. Sincerely, Karen, AGM

8/10 – Gut

Inez

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schneller und freundlicher Check in, Zimmer ausreichend groß und sauber. Frühstück war ausreichend mit Waffeln, Bagels usw. allerdings alles Einweggeschirr. Internet nicht sehr stabil und 4$ für die Benutzung der Waschmaschine zu hoch.
Aufenthalt von 1 Nacht im September 2019
Antwort von Karen am 22. Sept. 2019
Thank you very much for your feedback. We appreciate your business! Sincerely, Karen, AGM

2/10 – Ungenügend

Stephen

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Room smelled of cat pee. Yes, they did offer to change rooms
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Nicole, agm am 22. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.Your feedback is being used to make improvements and have taken steps to correct these direct experiences. We hope for an opportunity to properly host you in the future.

8/10 – Gut

CARRIE

Aufenthalt von 1 Nacht im April 2024
Antwort von Nicole, agm am 13. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 – Gut

Todd

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No USB
Aufenthalt von 2 Nächten im April 2024
Antwort von Nicole, agm am 30. Apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 – Hervorragend

Julie

Aufenthalt von 1 Nacht im April 2024
Antwort von Nicole, agm am 13. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 – Hervorragend

Adrian

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ok
Aufenthalt von 2 Nächten im April 2024
Antwort von Nicole, agm am 15. Apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 – Gut

Kathleen M

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Nicole, agm am 15. Apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

4/10 – Schlecht

Megan

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It was a run down hotel. Staff was nice
Aufenthalt von 1 Nacht im April 2024
Antwort von Nicole, agm am 12. Apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued customer.Your feedback is being used to make improvements and have taken steps to correct these direct experiences. We hope for an opportunity to properly host you in the future.

6/10 – Okay

Aida

Mit dem Partner gereist
Gut: Personal & Service
Staff was friendly & accommodating. Breakfast was good. Some lights in room didn’t work. Hallways smelled musty. Room was clean.
Aufenthalt von 2 Nächten im April 2024
Antwort von Nicole, agm am 11. Apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 – Gut

Dan

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
Extraordinarily friendly staff!
Aufenthalt von 1 Nacht im April 2024
Antwort von Nicole, agm am 8. Apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 – Hervorragend

Yanni

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfort Inn. place to stay! Very quick check in/check out, the staff is very respectful and friendly. Additionally is pretty easy to get to down town Rutland from the inn, and with the interstate only a few miles away
Aufenthalt von 1 Nacht im April 2024
Antwort von Nicole, agm am 8. Apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

4/10 – Schlecht

Bruce

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Run down weed smell
Aufenthalt von 1 Nacht im April 2024
Antwort von Nicole, agm am 8. Apr. 2024
hank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.Your feedback is being used to make improvements and have taken steps to correct these direct experiences. We hope for an opportunity to properly host you in the future.

8/10 – Gut

Amanda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable and close to a lot of shopping and restaurants.
Aufenthalt von 1 Nacht im März 2024
Antwort von Nicole, agm am 2. Apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Nicole, agm am 2. Apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 – Gut

Brian

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect for what we needed.
Aufenthalt von 2 Nächten im März 2024
Antwort von Nicole, agm am 27. März 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

6/10 – Okay

Jonathan, Suffield

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Stayed here for proximity to Stowe and the low price. We definitely got what we paid for… not much but expected.
Aufenthalt von 2 Nächten im März 2024
Antwort von Nicole, agm am 26. März 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 – Hervorragend

CHARLES

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well priced hotel close to Killington . Great staff and very clean rooms. Breakfast option were appreciated. Would book again.
Aufenthalt von 2 Nächten im März 2024
Antwort von Nicole, agm am 22. März 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 – Gut

Casimiro

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quiet and nice staff and very good Breakfast ,better than other Confort Inns
Aufenthalt von 1 Nacht im März 2024
Antwort von Nicole, agm am 22. März 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

6/10 – Okay

Helena

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
The room was smelly.
Aufenthalt von 4 Nächten im März 2024
Antwort von Nicole, agm am 18. März 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Your feedback is being used to make improvements and have taken steps to correct these direct experiences. Please do not hesitate to contact our front desk staff with your immediate questions regarding your stay. We want you to have an enjoyable stay as possible.We hope for an opportunity to properly host you in the future.

10/10 – Hervorragend

Christine

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Nice staff but the hotel needs a refresh.
Aufenthalt von 1 Nacht im März 2024
Antwort von Nicole, agm am 18. März 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great. Good price
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nicole, agm am 14. März 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 – Hervorragend

kelly

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Key cards don’t work as well as I’d like. Had issues getting in the doors(back door and room) got new ones and they worked but only after several tries. Very kind greeting and great customer service at the check in counter. Will be back.
Aufenthalt von 1 Nacht im März 2024
Antwort von Nicole, agm am 9. März 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests very important to us, and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

4/10 – Schlecht

Jennifer

Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im März 2024
Antwort von Nicole, agm am 9. März 2024
Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.I will be looking into each of your comments and going over them with our team.Please, in the future let us know right away when you find any issues, we are here to correct themright away to your satisfaction, 24 hours a day.I hope that you will consider staying with us again so that we can have another chance to provideyou with a superior experience.

10/10 – Hervorragend

john

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel!
Aufenthalt von 1 Nacht im März 2024
Antwort von Nicole, agm am 7. März 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im März 2024
Antwort von Nicole, agm am 8. März 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 – Okay

Lubov

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Nicole, agm am 4. März 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Please do not hesitate to contact our front desk staff with your immediate questions regarding your stay. We want you to have an enjoyable stay as possible.We hope to see you again soon.

10/10 – Hervorragend

Thomas

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nicole, agm am 20. März 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

2/10 – Ungenügend

Christine

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung
We had thousands of tiny ants in our room, the filters were covered in dust. The bathroom was like with what appeared to be black mold. The bottom of the hot tub was caked in dirt, when the jacuzzi was turned on people in the hot tub were sitting and bathing in dirt
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Nicole, agm am 21. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I will be looking into each of your comments and going over them with our team.Please, in the future let us know right away when you find any issues, we are here to correct them right away to your satisfaction, 24 hours a day.We never want a guest to be unhappy with their stay and notify us after they leave the property.We train all our staff to address all issues immediately and correct them, move to a different room, or help our guests find alternative accommodations in the area.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Gut

Brian

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nicole, agm am 20. März 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

2/10 – Ungenügend

Todd

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Dirty, smelly and rundown. Very loud pounding of kids late night parties and packed into rooms. Limited staff to address.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nicole, agm am 21. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I will be looking into each of your comments and going over them with our team.Please, in the future let us know right away when you find any issues, we are here to correct them right away to your satisfaction, 24 hours a day.We never want a guest to be unhappy with their stay and notify us after they leave the property.We train all our staff to address all issues immediately and correct them, move to a different room, or help our guests find alternative accommodations in the area.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Schlecht

Steven

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Had to have a dirty chair removed from my room. It was disgusting, and there were stains all over the rugs. The place was not clean at all.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Nicole, agm am 20. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I will be looking into each of your comments and going over them with our team.Please, in the future let us know right away when you find any issues, we are here to correct them right away to your satisfaction, 24 hours a day.We never want a guest to be unhappy with their stay and notify us after they leave the property.We train all our staff to address all issues immediately and correct them, move to a different room, or help our guests find alternative accommodations in the area.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Hervorragend

erin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk staff were personable, responsive and helpful. Pool and hot tub fun for the kids after a day of skiing. Room clean, had all that we needed for a comfortable stay. Breakfast had many choices and was good; it was busy and staff were on top of it. 25 min from Okemo. Excellent stay, will come back.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nicole, agm am 19. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 – Hervorragend

Taylor

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to crash while skiing all weekend
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nicole, agm am 19. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 – Hervorragend

Tyson

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nicole, agm am 20. März 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 – Gut

Sean

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Nicole, agm am 19. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Please do not hesitate to contact our front desk staff with your immediate questions regarding your stay. We want you to have an enjoyable stay as possible.We hope to see you again soon.

8/10 – Gut

Jongmi

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
It was beyond my expectations. Rooms were large, hot breakfast was good, it’s only 25min to the ski mountains, restaurants are nearby. It’s Comfort Inn so if you are not expecting Ritz Carlton level of facilities and services, you will be satisfied. I definitely will stay again.
Antwort von Nicole, agm am 23. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Please do not hesitate to contact our front desk staff with your immediate questions regarding your stay. We want you to have an enjoyable stay as possible.We hope to see you again soon.

10/10 – Hervorragend

Jonathan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good hotel for the price during the week. Too expensive for what it is on the weekends
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Nicole, agm am 15. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Please do not hesitate to contact our front desk staff with your immediate questions regarding your stay. We want you to have an enjoyable stay as possible.We hope to see you again soon.

10/10 – Hervorragend

Wendy

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nicole, agm am 12. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent service at the front desk
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nicole, agm am 10. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 – Gut

Scott

Gut: Sauberkeit und Komfort des Zimmers
Nice Hotel close to the Mountains
Stay 4 days for a snowboard trip, nice clean hotel close to the mountains. Good complementary breakfast as well.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Nicole, agm am 7. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Please do not hesitate to contact our front desk staff with your immediate questions regarding your stay. We want you to have an enjoyable stay as possible.We hope to see you again soon.

2/10 – Ungenügend

Jenifer

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Front desk representative extremely rude. Argumentative and disrespectful! Was not allowed to stay because I live locally. Should’ve been listed so I wouldn’t have to wait for a refund.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nicole, agm am 7. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your feedback is being used to make improvements and have taken steps to correct these direct experiences. Our policy of “Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (81 km) of the property will not be allowed to check in” is clearly stated on our page, and we will be speaking with staff on better ways to explain this. Our apologies again.

8/10 – Gut

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
slamming doors, hallway noise
Comfortable room but could hear every time a door closed out in the hallway. The doors are built to close themselves when released, but they are not built to do so quietly. Trying to get some sleep in the late afternoon was a lost cause.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nicole, agm am 6. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Please do not hesitate to contact our front desk staff with your immediate questions regarding your stay. We want you to have an enjoyable stay as possible.We hope to see you again soon.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nicole, agm am 5. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Please do not hesitate to contact our front desk staff with your immediate questions regarding your stay. We want you to have an enjoyable stay as possible.We hope to see you again soon.

10/10 – Hervorragend

urszula

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly, well front desk stuff, Hallway needs some TLC, but room is nice and clean
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nicole, agm am 4. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

6/10 – Okay

Gerald

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Needs to be updated. The smell of hallways and room were musty
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Nicole, agm am 29. Jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 – Hervorragend

Pawel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Nicole, agm am 29. Jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!