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Bewertungen von Russell Hotel

2 out of 5
Russell Hotel
80 London Road, Kent, Royal Tunbridge Wells, England

Bewertungen

8,2

Sehr gut

114 von insgesamt 302 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
115 von insgesamt 302 Gästebewertungen haben eine Bewertung von 8 - Gut" "
55 von insgesamt 302 Gästebewertungen haben eine Bewertung von 6 - Okay" "
13 von insgesamt 302 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 302 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,8/10

Personal & Service

7,4/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Dieter

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024

6/10 – Okay

Carsten

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The small bathroom.
Aufenthalt von 2 Nächten im Juli 2023

8/10 – Gut

Ulrike

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Reservierung und Ein-/Auschecken war problemlos. Die Dusche war leider sehr schwach,da kaum Wasser. Super englisches Frühstück .Für Durchreisende sehr zu emlfehlen
Aufenthalt von 1 Nacht im August 2022

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good: Service, location near victoria place, 10 min. walking distance to Pantiles Less good: location at one of the main roads through the town; we had room no. 51 and it was quite loud.
Aufenthalt von 3 Nächten im Juni 2019

8/10 – Gut

Alicia Nasir

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Small boutique hotel in tunbridge wells. Nice breakfast staff are fantastic super nice and friendly. We stayed here to be near friends that live local. Walkable to and from train station takes about 45 minutes or so to get a train to London.
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Sharon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good price, very convenient location. Free parking and a nice full English breakfast included. The staff were very friendly and accommodating. We enjoyed our stay and would book again.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Rich

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Stayed in a twin room which was a last minute booking for myself and a friend. Yes the hotel is dated and a bit quirky but it's welcoming with friendly helpful staff, has character and breakfast is included. Beds were comfortable with fresh white linen.

10/10 – Hervorragend

James

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Paul

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Francis

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Ian

Gut: Personal & Service
Great value for money
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Ashfeka

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

4/10 – Schlecht

Melissa

Verbesserungswürdig: Personal & Service
Would not stay here again.
Aufenthalt von 5 Nächten im Dezember 2023

10/10 – Hervorragend

Ashfeka

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything went well and the included breakfast was excellent
Aufenthalt von 3 Nächten im Dezember 2023

6/10 – Okay

Martin

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Sarah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
On arrival at the Russell hotel was a bit sceptical.. The building is a bit dated but l pleasantly surprised. Warm welcome by the owner. Our room was ground floor disability room prefect for me as l can't manage steps. The room was very clean, very comfortable beds with crisp white sheets. 3 pillows on each bed , white towels and soap and shower gel. Plenty of tea and coffee, the kettle was also clean. Smart TV hairdryer everything we needed for a comfortable day. We couldn't get a Uber soon sorted by the owner. For to mention on site bar for drink too. The breakfast plentyful tea coffee toasts real butter and Jams. Full English the sausage was very tasteful. We didn't wait long for breakfast either. I would definitely recommend staying there. We will return if we are in the area again. Many thanks to all the staff very pleasant and helpful.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a warm room on the top floor with a fantastic walk-in shower
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Gary

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Sue

Geschäftlich gereist, Mit einer Gruppe gereist
Lovely clean friendly hotel in a great location The staff are very friendly and accommodating , the rooms warm and clean and very comfy beds, shower a little small but powerful ! The breakfast was very tasty ! Also has a car park which was a bonus !
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Sharon

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
It was good for a quick night away. Room dated, you can hear the neighbouring rooms. Tiny tv. Loo felt unsafe to sit on. The bed had a plastic feel sheet under the bedsheet which was noisy and strange. Issues, but ok.
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

James

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
friendly staff, needs tlc
The staff were friendly and the breakfast was cooked to order and presented quickly. We had booked a twin room and was given a room with three singles. The room was very spacious but very tired and tatty. The corner of the floor in front of the shower had a puddle of slimey water.The mattress protector on the bed i used was a little stained and one of the chairs was wobbly and the vinyl was torn. the Russell hotel is a lovely building and so much potential. A little investment and i would be happy to return.
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Sandra

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Clean and tidy accommodation, decor tired. Breakfast very good.
Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Tom

Gut: Sauberkeit und Personal & Service
Very friendly staff. Needs a bit of modernisation but served me well for a night out in town. Free parking and included breakfast was useful.
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Carina

Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Jules

Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Ashfeka

Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Pamela

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Enjoyable overnight stay
This is the second time we have stayed at the Russell Hotel and once again found the staff most pleasant and extremely helpful. Our room, bed linen & towels were spotlessly clean and the inclusive breakfasts were delicious. Being so close to town, it is convenient if you wish to see a show at The Assembly Hall Theatre, browse the shops, meet friends or just explore Tunbridge Wells in general. Would have no hesitation in returning, should we visit this historic town in the future.
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Francis

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I have shared before and I am happy to confirm my previous post. The Russell hotel is a friendly and welcoming hotel. The staff are amazing and go out of their way to accommodate guests. I travel a lot around the South of England and will give 5 stars to this venue for comfort and value for money. Wish my stays could be longer.
Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

Denise

Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Mike

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
All good. Would return again in the future.
Pleasant stay. Room: Quiet, clean, and well-appointed. Towels and bed linen: Clean and maintained. Shower: Even though the room was right at the top of the building, had plenty of hot water and sufficient pressure. Wireless internet: Fast and unfiltered. Fixtures, fittings, furniture, etc.: Clean and in good repair. Bed: Comfortable. Parking: straightforward. Staff: pleasant and helpful. Breakfast: fresh and of good quality (though the guy serving it seemed pretty busy). Check-in and check-out: easy and didn't require waiting around.
Aufenthalt von 2 Nächten im September 2023

6/10 – Okay

Graeme

Aufenthalt von 5 Nächten im September 2023

10/10 – Hervorragend

Victoria

Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place; super friendly staff. Windows could use screens; thankfully staff had a fan we could use during the unusually late heatwave at the time. Excellent breakfast and easy parking.
Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

M

Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Margaret

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is easily placed to walk to the town centre. The hotel was clean, basic and very friendly.
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pleasant stay
Very welcoming staff. Breakfasts were very well cooked and plenty for us. We had a large accessible room, the only drawback was to get to the room there were a few steps which I found difficult and this room would not be suitable for a wheelchair user. I believe there many be other accessible rooms available.
Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

Sarah

Aufenthalt von 1 Nacht im August 2023

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Dated and worrying fire escape
The decore is very dated. However the most worrying thing is the lack of escape routes. We were on the top floor with only one staircase-escape route and you were so high up there was escaping from the window.
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Barry

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was really friendly across the whole time I was there. Rooms were very big
Aufenthalt von 3 Nächten im Juli 2023

8/10 – Gut

William

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Friendly welcome and quick check-in. This is essentially a B&B hotel, priced accordingly. Room was clean and had the usual facilities (kettle and tea/coffee making stuff, soap and shower gel, small but adequate TV). Bed was comfortable and I slept all night with no interruptions. My room was top floor (number 51) so a lot of stairs and I half expected problems with shower pressure and wifi range but no - the walk-in shower was plenty powerful enough and was still hot at 5:30pm and 8:30am, and the free wifi in the room was plenty fast enough for streaming (over 50Mb/sec download). The breakfast was generous and cooked to order. Adjacent car park is free to guests (a dozen or so spaces with only one empty when I arrived just after 5pm). Convenient 5 minute walk to the main street at the "top" of the town with plenty of places to eat (including a Wetherspoons in an opera house!) and about 15 mins walk to the "bottom" of the town and the Pantiles area. Some of the common areas in the hotel were rather worn and shabby, but these didn't spoil my stay and there seems to be a programme of renewal. I only used this hotel for one night B&B, so didn't use the bar. Overall, it got the essentials right and I would definitely stay again.
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Diane

Gut: Sauberkeit und Personal & Service
Nice friendly 2 star hotel.
This hotel is 2 star rated by the AA. The staff were helpful and friendly, the room was spacious with plenty of cupboards and drawers. The beds were comfy and clean and the building is located close to eateries and shops. However, the building is very tired and seriously in need of decorating and updating, the bathroom was clean but really needs total refit. But if all that was done the star rating would probably change and room charges would go up. It is what it is, and breakfast was nicely served too.
Aufenthalt von 3 Nächten im Juli 2023

10/10 – Hervorragend

Cathleen

Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

D

Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Yvette

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Comfortable, Affordable and in an excellent location
Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2023

6/10 – Okay

Rosamund

Aufenthalt von 1 Nacht im Juni 2023

8/10 – Gut

Lasse

Aufenthalt von 2 Nächten im Juni 2023

6/10 – Okay

Ian

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
The Russell hotel is clean and tidy with everything needed for a short overnight stay. The property is an older building which is in good condition and well maintained. Breakfast was freshly cooked with good service
Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 2 Nächten im Mai 2023