Unterkunftsgelände

Bewertungen von Arctic SnowHotel & Glass Igloos

3 out of 5
Arctic SnowHotel & Glass Igloos
Lehtoahontie 27, Rovaniemi, Rovaniemi

Bewertungen

8,8

Hervorragend

54 von insgesamt 85 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
19 von insgesamt 85 Gästebewertungen haben eine Bewertung von 8 - Gut" "
4 von insgesamt 85 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 85 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 85 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

9,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Annika

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Einzigartige Erfahrung… aber nichts für viele Nächte. Offene Toilette im Familien Iglo ungünstig
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Sandra

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Rudolf

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Abenteuerlich
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Sarah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Nacht im Eishotel war für uns herausfordernd und hart, trotzdem eine Erfahrung, die wir nicht missen wollen. Der Service war super. Wir wurden (nach Abstimmung) geweckt für die Nordlichter und morgens geweckt mit warmem Blaubeersaft. Die anschließende Nacht im Glasiglu war natürlich wärmer. Dennoch würde ich genau diese Kombi nochmal wählen.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kristers am 10. Feb. 2024
Thank you for sharing your experience with us. We appreciate your honesty about the challenges of spending a night in the ice hotel, and we commend your adventurous spirit in embracing such a unique experience.Thank you for choosing us, and we look forward to welcoming you back for more unforgettable moments in the future.

10/10 – Hervorragend

Sarah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Eine atemberaubende Atmosphäre mit tollem Blick in den Sternenhimmel. Das Hotel liegt weit außerhalb und ist nur mit Auto/ Transfer/ Taxi erreichbar. Es ist nichts drumherum aber das braucht man auch nicht. Das Frühstück hatte keine riesige Auswahl, dennoch war für jeden was dabei. Wir hatten ein paar Probleme mit dem Klimagerät im Badezimmer. Nach Anruf bei der Nachthotline war jedoch nach 3 Minuten jemand da und hat sich das angeschaut. Ich würde immer wieder eine Nacht im Glasiglu verbringen.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kristers am 10. Feb. 2024
Thank you for sharing your feedback about your recent stay with us.We are delighted to hear that you found our location so wonferful! Your positive comments about the glass igloo experience mean a lot to us, and we would be honored to welcome you back for another night under the starry sky.

8/10 – Gut

Paula

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Es war ein unglaublich schöner Aufenthalt. Wir werden auf jedenfall nochmal kommen. Es gab nur 2 Kritikpunkte. Zum einen hätten wir uns beim Frühstück etwas mehr Auswahl erhofft besonders was Brötchen angeht (es gibt nur Toast und Brot). Und die Saunazeiten sind leider nur von 21-23 Uhr was für uns persönlich etwas spät war. Aber wir würden das Hotel trotzdem jedem empfehlen.
Aufenthalt von 3 Nächten im November 2023
Antwort von Kristers am 16. Nov. 2023
Thank you for choosing to stay with us and for sharing your feedback. We're thrilled to hear that you had an incredibly nice stay and that you're considering returning. Your recommendation means a lot to us.We appreciate your constructive criticism regarding the breakfastThank you again for your feedback and your positive recommendation. We look forward to the opportunity of welcoming you back for another enjoyable stay.

4/10 – Schlecht

Lukas

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Die Igloos haben durch die Glasfenster einen tollen Blick nach draußen. Leider ist das Badezimmer nicht richtig vom Rest des Zimmers abgegrenzt. Das Badezimmer inkl. Toilette ist nach oben hin offen, sodass man jedes Geräusch aus dem Bad im Schlafzimmer hört. Im Twin-Zimmer gibt es außer den beiden Einzelbetten, nur einen Stuhl, sodass die Sitzmöglichkeiten etwas begrenzt sind.
Aufenthalt von 2 Nächten im November 2023
Antwort von Kristers am 16. Nov. 2023
Thank you for sharing your thoughts on your recent stay in our igloos. We're delighted to hear that you enjoyed the stunning views through the glass windows, offering a unique and memorable experience.We sincerely apologize for any inconvenience caused by the bathroom setup.We look forward to welcoming you back for more memorable experiences in the future.

10/10 – Hervorragend

Ingrid Edith

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023

8/10 – Gut

Jennifer

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very beautiful igloos. Everything was very clean and we were lucky enough to see great northern lights the very first night which was AMAZING. Staff is extremely friendly and supportive. Not very nice is that there is a gap between the wall to the bathroom and ceiling which means all toilette sounds and smells will be noticed in the igloo. As we were 3 friends traveling it was horrible for me waking up because of the sounds.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Kristers am 9. Nov. 2023
Thank you for sharing your experience with us, and I'm delighted to hear that you found our igloos to be very beautiful. Experiencing the Northern Lights on your first night must have been truly magical!I apologize for any discomfort caused by the design of the igloo. Your feedback is valuable, and we will certainly take it into consideration.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another memorable experience in the future.

10/10 – Hervorragend

Gabriele

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023

10/10 – Hervorragend

Tamara

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Es war einfach alles perfekt
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Sales assistant am 14. Jan. 2023
Thank you for your review! We are happy to hear everything was perfect during your stay!

10/10 – Hervorragend

Vitor

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2022

10/10 – Hervorragend

Vitor

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Sales assistant am 14. Jan. 2023
Thank you for your beautiful photos! It's lovely to see that you enjoyed your stay with us.

10/10 – Hervorragend

Eva-Vanessa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schöne Iglos, tolle Atmosphäre, die Umgebung ist sehr ruhig. Hatten einen Mietwagen, damit war die Anreise sehr angenehm und problemlos.
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Sales assistant am 14. Jan. 2023
Thank you for your stay and review! It is lovely to hear that you enjoyed our peaceful location. We hope to meet you again some day!

8/10 – Gut

Amina

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gutes Konzept. Wir waren leider ohne Schnee da und dann ist das Ambiente nicht so schön. Das Personal war super freundlich und generell das Hotel ist sehr schön. Leider war die Bettwäsche nicht wirklich Haarfrei als wir angekommen sind. Der Feuermelder war sehr hell nachts wenn man eigentlich Sterne beobachten will. Würden aber wieder kommen.
Aufenthalt von 1 Nacht im September 2022
Antwort von Sales assistant am 14. Jan. 2023
Thank you for your stay and giving us a review! We would have been happy to change the sheets for you if they weren't completely clean. The fire alarm is an important safety feature and required by law, and it comes with a built-in light. It is lovely to hear that you would stay with us again!

10/10 – Hervorragend

Friedo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles Top. Es ist eine Erfahrung. Preise sind etwas hoch.
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Sales assistant am 4. März 2022
Thank you for your review! We are happy to hear everything was perfect during your stay!

8/10 – Gut

Viktor

Mit dem Partner gereist
- Aurora Alarm didn't work. - Glass Igloo bathroom didn't heat up well. - Poor living reindeer was kept in small area outside. - Glass fronts were not completely cleared from ice although it didn't snow. - Ice restaurant dishes were served under stress and portions left me little hungry. Breakfast was really good. Impressive Snow Hotel They offer many free things to borrow for free time activities outside. Ice restaurant served delicious food
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Sales assistant am 4. März 2022
Thank you for your stay and giving us a review! The reindeer are semi domistacated so it is normal for them to live part of the year located in one place. Winter can be a difficult time for the reindeer to find food under large amount of snow so they are well taken care of once they staying with us. We are happy to hear you enjoyed the SnowHotel and the free activities such as snowshoes and kicksledges and the dinner was delicious. We hope to meet you again some day!

10/10 – Hervorragend

Valerie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely loved everything about this place. We stayed in the igloos which were very clean and a bit like upscale glamping. So cozy and fun. It had limited eating options, but it didn't matter at all. There were so many fun activities (both free and with charge) that we were busy all day the days we stayed. The staff completely made our stay. They were fun, friendly, helpful, and even gave us ideas and ways to change schedules around to accommodate some things we ended up wanting to do. If and when we travel to Finland again, this would be the one repeat we would definitely do!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Gina am 18. Apr. 2024
Thank you so much for your wonderful review! We're thrilled to hear that you absolutely loved your experience with us and enjoyed the variety of activities available during your stay.We're especially grateful for your kind words about our staff. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We would be honored to welcome you back for another unforgettable stay whenever your travels bring you to Finland again.Thanks again for choosing us and we look forward to hosting you again!

8/10 – Gut

WAI HENG

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent view for aurora, but I was unlucky that unable to see on that night. Still recommend on this glass roof room for seeing aurora, so special!
Aufenthalt von 1 Nacht im März 2024
Antwort von Gina am 18. Apr. 2024
Thank you for your feedback! We're delighted you enjoyed the stunning aurora view from our glass igloo, despite not being able to see it on the night of your stay. As the aurora is a natural phenomenon, sightings can vary, but we're thrilled you found the experience special nonetheless. We appreciate your recommendation and hope you'll have the chance to witness the aurora during a future visit!

10/10 – Hervorragend

Gerti

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a really good experience, very different from your ‘usual’ hotel stay. The ice sculptures and art work were impressive as was the entire hotel design. All staff were friendly and helpful. The ice bar and the ice restaurant were fun, as was the tobogganing and it was great to always have a warm room to hang out by the fire. Definitely recommend for a unique experience.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Arctic SnowHotel & Glass Igloos team am 15. März 2024
Dear Gerti,Thank you so much for sharing your experience with us! We're thrilled to hear that you had a fantastic time at the Arctic SnowHotel & Glass Igloos and that you enjoyed the unique aspects of your stay.It's wonderful to hear that you found the ice sculptures, artwork, and hotel design impressive. Our team works hard to create a memorable and immersive experience for our guests, and we're delighted that you appreciated our efforts.We're also glad to hear that you enjoyed the ice bar and ice restaurant, as well as the tobogganing activities. Providing fun and memorable experiences is what we strive for, and we're thrilled that you had a great time.Thank you for your kind words about our staff. We take pride in providing friendly and helpful service to all of our guests, and we're delighted that our team made your stay even more enjoyable.Thank you for recommending us as a unique experience. We truly appreciate your support and hope to have the opportunity to welcome you back for another unforgettable stay in the future.

10/10 – Hervorragend

Christina

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jenni am 16. Feb. 2024
Thank you for taking your time to give us this great review! All the best in your future travels!

10/10 – Hervorragend

pratik

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Adventure to remember
Amazing experience. Experience of a lifetime, must do. The hotel is maintained at 10-15C above the outside temperature. Feels cold through your time there, but sleeping bags (with fleece) is pretty warm once you get in. Must do sauna. A couple of warm rooms with provision for sleeping there too (though not required). Good breakfast spread with vegetarian options.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jenni am 16. Feb. 2024
Thank you for your beautiful review! We're thrilled to know that you had an amazing experience with us, considering it a must-do and the experience of a lifetime. It's fantastic to hear that you enjoyed the sauna experience, and found the breakfast good. If your future travels bring you back, we'd be honored to create more unforgettable moments with you. Thank you for choosing to stay with us!

8/10 – Gut

Florian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hôtel incroyable
Hôtel incroyable … les chambres igloo, l’hôtel et restaurant de glace … Il manque quelques services à l’hôtel : - salle de fitness voire piscine - location de ski de fond - horaires du sauna à étendre Il manque un espace salon détente
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jenni am 16. Feb. 2024
Thank you for your great review! We're delighted to hear that you enjoyed the glass igloos, the Snowhotel, and the Ice restaurant. Your feedback regarding additional services is valuable to us, and we will take this under consideration. Thank you for choosing to stay with us!

10/10 – Hervorragend

Karine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The mos exquisite experience of my life. Very expensive, but worth it every penny. Loved the igloos, dinner at the ice restaurant and the staff are very friendly.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kristers am 10. Feb. 2024
Thank you for sharing your wonderful feedback with us. We're thrilled to hear that your stay with us was amazing!Your kind words about the igloos, dinner at the ice restaurant, and our friendly staff mean a lot to us.Thank you for choosing us, and we hope to have the pleasure of welcoming you back for more extraordinary moments in the future.

10/10 – Hervorragend

Michael, Austintown

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kristers am 10. Feb. 2024
Thank you so much for taking your time to give us this 5-star review! We are more than happy to hear that you enjoyed your stay with us.

10/10 – Hervorragend

youra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
오로라도 볼 수 있었던 아름다운 밤이었습니다.
아이들과 다녀온 여행이었습니다. 오로라를 과연 볼수있을까 기대를 많이 하였었는데 다행히도 아름다운 오로라를 볼수있어서 이번여행이 더 만족스러웠습니다. 이글루 호텔에서의 1박은 아이들과 저에게 잊을 수 없는 기억으로 남을 것 입니다.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jenni am 28. Jan. 2024
Thank you for the beautiful review! We are glad to hear that the trip with your children was a memorable experience and that you were fortunate enough to witness the beautiful aurora! We appreciate your kind words.

10/10 – Hervorragend

Charlotte

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The glass igloos are absolutely amazing and so cosy and warm. So nice to come in to after being out in the cold all day! The SnowHotel is so fun to look around, it’s really cool how you get to see all of the themed rooms before guests show up for the night. The restaurants were lovely, we had dinner at the SnowHotel which was an amazing experience and the breakfast buffet the next morning was delicious and varied. There is also a public sauna which I thought was great as it was free. The Aurora Alarm is an added bonus in each room - it’s good to know you won’t miss it because you’re asleep. I would definitely recommend this property - it was romantic and a once in a lifetime experience set in an absolutely stunning backdrop of Finnish forest.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jenni am 28. Jan. 2024
Thank you so much for your wonderful review! We're thrilled to hear that you found the glass igloos cozy and warm, and that you enjoyed exploring the SnowHotel. We're delighted that you had an amazing experience with dinner and enjoyed the breakfast buffet as well. The Aurora Alarm is indeed a special feature we're proud to offer. Thank you for choosing our property, and we hope to welcome you back for more memorable moments in the future!

10/10 – Hervorragend

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Simply fantastic
An absolutely amazing experience. Never thought I'd sleep in a room with temperatures inside of -5 and outside -25 but you do. A once in a lifetime experience, fantastic!!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jenni am 28. Jan. 2024
Thank you for your kind words! We're delighted you had an amazing experience at our SnowHotel. All the best for your future travels!

10/10 – Hervorragend

Igor

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What an experience, staying in an ice hotel! Couldn't recommend it more. Thank you for everything! I hope I return one day!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jenni am 28. Jan. 2024
Thank you for your lovely review! We're thrilled you had an unforgettable experience staying in our SnowHotel. Your recommendation means a lot to us. We look forward to the possibility of welcoming you back one day!

2/10 – Ungenügend

peter

Mit der Familie gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Awsome resort but staff are rude and unhelpful
The resort is amazing but the staff are very unhelpful. Make sure u take food with you as food is terrible. I paid 220 euro for a buffet with my family which was the worst buffet i have ever had. My children only ate bread and they then told us that they had run out of bread. I told 3 staff members but basically got told bad luck by all of them. Really ruined our experience. MAKE SURE YOU TAKE FOOD WITH YOU!!!!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jenni am 28. Jan. 2024
Thank you for taking the time to share your experience. We're glad to hear that you found the resort amazing, but we sincerely apologize for the disappointment you faced with the staff and food quality. It's disheartening to learn that the buffet did not meet your expectations, and we appreciate your feedback on the issue with the bread. Your concerns will be addressed with our team to ensure a better experience for our guests in the future. We value your insights and hope to have the opportunity to make amends and provide a more satisfying visit in the future.

10/10 – Hervorragend

Kashyap

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kristers am 10. Feb. 2024
Thank you so much for taking your time to give us this 5-star review!All the best in your future travels!

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very unique experience of sleeping in igloo surrounded by ice art and arctic spirit
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jenni am 11. Jan. 2024
Thank you for sharing your experience! We're delighted you enjoyed the night in the Snowhotel. Your feedback is truly appreciated!

8/10 – Gut

CLARA, Mooresville N

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kristers am 10. Feb. 2024
Thank you for taking your time to give us this great 4-start review!All the best in your future travels!

10/10 – Hervorragend

joon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful place
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jenni am 28. Dez. 2023
Thank you for your kind words! We're thrilled you found our place wonderful. All the best with your future travels!

10/10 – Hervorragend

Leslie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unfortunately for us, we got to property very late because we got stuck in snow and had to get tows out. We arrived at 9 and made it just in time for dinner. We were so tired that we did not get to enjoy the facility and we had to get up early for anther activity. It was such a beautiful place. Of course we would have liked to see the Aurora but that’s a chance you take.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Camille am 21. Dez. 2023
Thank you for sharing your experience, although we're sorry to hear about the challenges you faced on your journey to our property. We truly appreciate your effort in making it here despite the unexpected snow difficulties.It's regrettable that due to arriving late and other scheduled activities, you couldn't fully enjoy our facilities. We understand how tiring such unforeseen circumstances can be, impacting your overall experience.We share your disappointment in missing the Aurora; indeed, it's an unpredictable natural phenomenon.We're grateful for your kind words about our property's beauty. Should your travels bring you back this way, we'd love the opportunity to host you for a more relaxed and fulfilling stay.

10/10 – Hervorragend

cathy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Belle expérience en Laponie
C’est une belle expérience dommage les aurores n’étaient pas la mais on ne commande pas la nature. Le complexe est très beau et un bon petit déjeuner. Je recommande
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Camille am 21. Dez. 2023
Thank you for sharing your experience! We agree, nature can be unpredictable, but we're delighted you found our resort beautiful and enjoyed the good breakfast. Your recommendation means a lot to us! We hope to welcome you back soon.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Experiencia increible
La experiencia de los igloos esta increíble, es muy comodo y confortable, el desayuno tiene diversas opciones, cuenta con lugar para estacionarse gratis.
Aufenthalt von 1 Nacht im November 2023
Antwort von Camille am 2. Dez. 2023
Thank you for sharing your fantastic experience! We're delighted that you found our igloos comfortable and cozy. Our diverse breakfast options and free parking aim to add convenience and satisfaction to your stay. We're thrilled that you had an enjoyable time with us and hope to welcome you back soon!

10/10 – Hervorragend

Nor Chiung Linda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly and humorous staff. Good experience. Managed to sight the northern light from my room on our own though the alarm didn't go off.
Aufenthalt von 1 Nacht im November 2023
Antwort von Camille am 2. Dez. 2023
Thank you for your feedback! We're thrilled you enjoyed our friendly staff. We apologize for any inconvenience caused by the alarm not going off as intended. We're glad you still had a great experience and were able to witness the Northern Lights from your room. We hope to welcome you back for more memorable moments!

10/10 – Hervorragend

Elango

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful Experience. But the public Sauna can be extended.
Aufenthalt von 2 Nächten im November 2023
Antwort von Kristers am 16. Nov. 2023
Thank you very much for your message and important feedback.All the best in your future travels!

10/10 – Hervorragend

Clare

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fabulous and magical
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Kristers am 9. Nov. 2023
Thank you so much for your delightful review! We are thrilled to hear that your stay with us was nothing short of amazing! We hope to welcome you back for more magical moments in the future.

8/10 – Gut

Kimberly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was a beautiful property but I think I just stayed at it during a less-than-ideal time (construction, transition from autumn to winter weather). The room was a great size, facilities were clean, but as it is pretty remote of a location and it is a 40euro RT trip into town, I wish there were more on site options for food/beverages besides the dinner reservations. Even a fridge with grab and go would have been nice. I also wish the public/free sauna was at more convenient times during the day and not just later at night only at 9pm. I used the airport shuttle and the shuttle to/from town and those were always on time with friendly drivers. I would definitely stay again if I wanted to catch the auroras, I would just prepare a bit more for having a rental car to go into town or more food and beverages in the room.
Aufenthalt von 3 Nächten im September 2023
Antwort von Kristers am 9. Nov. 2023
Thank you for taking the time to share your detailed feedback following your stay at our property.I regret to learn about the inconvenience caused by the construction and the transitioning weather during your visit. We understand how these factors can impact the overall experience.Maybe renting a car is a great idea for your next stay. Our hotel is located further from the city lights, to have to best chance of seeing the Aurora.We’re glad to hear you enjoyed the visit to Arctic SnowHotel and we wish you the most warmly welcome back again!

8/10 – Gut

Angela, Buenos Aires

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fun experience
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Kristers am 9. Nov. 2023
Thank you for your stay and taking the time to write us a review! Great to hear you were had a great time at our hotel during your stay. We hope to meet you again some day!

10/10 – Hervorragend

Kaitlin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is amazing. The northern lights alarm works well and we were lucky enough to see them thanks to the alarm. Breakfast was great. Only downside is the location. It’s quite far from town, so need to pay extra anytime you go anywhere, a lot of tours either won’t collect you or will charge extra to. The dinner is very specific, you need to pre book and I would say it is not for everyone. There is nowhere else around to eat, so you need to pre prepare if you want other food. There is a shuttle bus, but it also runs at very specific times. Having said that, it’s an amazing experience and the accommodation facilities are excellent.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Camille am 12. Okt. 2023
Thank you for your stay and taking the time to write us a review. Great to hear that you enjoyed your time with us ! The resort being located far from the city center means less light polution and greater chances to see the Northern Lights :) We hope to meet you again some day!

4/10 – Schlecht

vivek

Aufenthalt von 1 Nacht im März 2023

10/10 – Hervorragend

Jacqueline

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Had a great time sleeping in the ice hotel. We also had a glass igloo but only one person decided to stay in it while everyone else stayed in the ice hotel. Fun experience.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Sales assistant am 10. Mai 2023
Thank you for the review! Lovely to hear that your stay with us was great!

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Meget venligt personale
Virkeligt venligt og imødekommende oersonale. Tilbragte to nætter. En i glas igloo og en i is hotel. Fantastisk nat i glas igloo, med flot nordlys. Fik en fantastisk flot udsmykket suite i ishotellet.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Sales assistant am 10. Mai 2023
Thank you for the review! Lovely to hear that your stay with us was fantastic.

10/10 – Hervorragend

Katerine

Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

arnaud

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top
Expérience incroyable de dormir dans une chambre de glace. Hotel en glace magnifique. C'est bien agencé : lumière et électricité pour brancher un portable dans la chambre de glace. Bien sûr il faut avoir lesprit d'aventure, la nuit peut etre fraiche mais dans le duvet et sac de couchage la température est correct et la nuit est bonne dailleurs le lit est assez confortable dans l'ensemble. Sculptures de glace splendides, un bon séjour et personnels agréables
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Sales assistant am 10. Mai 2023
Thank you for the stay and the review! We are pleased to hear that the stay with us went great! We wish you all the best for the future travels!

10/10 – Hervorragend

Ardian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic
Aufenthalt von 1 Nacht im Januar 2023

10/10 – Hervorragend

Kristian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2023