Liebe Zara,Vielen Dank für Ihr Feedback. Wir freuen uns zu hören, dass Sie die zentrale Lage unseres Hotels schätzen und es Ihnen gefallen hat, dass Sie zu Fuß oder mit dem Wassertaxi ins Zentrum gelangen können.Es tut uns leid zu hören, dass Sie in Ihrem Zimmer nicht über ein Fenster mit Tageslicht verfügt haben. Wir werden sicherstellen, dass diese Informationen in Zukunft deutlicher kommuniziert werden, um Missverständnisse zu vermeiden.Vielen Dank, dass Sie sich für einen Aufenthalt im Room Mate Bruno entschieden haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, damit wir Ihre Erfahrung verbessern können.Mit freundlichen Grüßen,ElineTeam Bruno

Liebe Evelin,Vielen Dank für deine Bewertung von 5/5 und die freundlichen Worte! Es freut uns zu hören, dass du unser Hotel als sehr stilvoll empfindest, mit einer gelungenen Mischung aus Elementen des alten Lagerhauses und moderner Einrichtung. Wir schätzen es, dass du mit unserem 24-Stunden-Rezeptionsteam zufrieden bist, das immer freundlich und hilfsbereit ist.Wir hoffen, dich in Zukunft erneut im Room Mate Bruno begrüßen zu dürfen.Mit freundlichen Grüßen,ElineRoom Mate Bruno

Dear Martin,Thank you for sharing your feedback on your recent stay. We're pleased you found our hotel's modern ambiance interesting. We've noted your comments on the room's lighting and shower, and rest assured, we'll consider them for future improvements. The Room Mate Bruno team appreciates your insights. Despite these concerns, we're glad you enjoyed the comfortable bed and our convenient location near the cruise terminal.We hope to welcome you back for an even better experience.Warm regards,ElineRoom Mate Bruno

Hartelijk dank voor de recensie van Bruno. Wij hopen dat u in de toekomst weer te mogen verwelkomen! Met vriendelijke groet, Team Bruno

Hi Olaf, vielen Dank für Ihren Feedback! We are happy that you enjoyed your stay with us and hope to welcome you again on your next trip to Rotterdam ;). Kind regards, Eline - Team Bruno

Hi Sören! Thank you so much for your lovely review and I am delighted to hear that you enjoyed our facilities and your stay with us. Feedback such as yours is always encouraging and rewarding for our team members. Hope to welcome you again on your next trip to Rotterdam! Kind regards, Eline - Team Bruno

Dear Vinciguerra, Thank you for taking time to post a review! We know parking can be pricey in Rotterdam center, but we are the cheapest option for parking in our surroundings. We are glad that you enjoyed our service, the rooms and the beds! We hope to welcome you again on your next trip to Rotterdam! Kind regards, Eline - Team Bruno

Thank you Candida! Kind regards, Team Bruno

Dear Yannik, interesting comment since you did not actually stay here. We offered you a date change since your reservation was non-refundable, and you only informed us about cancelling after the reservation had passed. Sad to see that our efforts to accommodate you did not make you happy. - Claire - Team Bruno.

Sehr geehrte Nils,vielen Dank für Ihre Bewertung! Wir freuen uns zu lesen, dass Sie das Hotel sauber und das Personal freundlich fanden. wir hoffen, Sie auch in Zukunft wieder bei Room Mate Bruno begrüßen zu dürfen!Mit Freundlichem Gruß,ElineTeam Bruno

Dear Anonymous,Thank you so much for the 10 out of 10! We really appreciate it. We hope to welcome you again in the near future at Room Mate Bruno!Kind regards,ElineTeam Bruno

Dear Janina,Thank you for taking your time to give us a review. We look forward to welcoming you back again. Have a good eveningKind regardsSun JoyTeam Bruno

Sehr geehrte Raimund,vielen Dank für Ihre Bewertung.Es ist schön zu hören, dass Sie das Personal so zuvorkommend fanden und dass Ihnen das Hotel gefallen hat.Wir freuen uns, Sie in Zukunft bei Ihrem nächsten Aufenthalt im Hotel begrüßen zu dürfen.Mit freundlichen Grüßen,JoaneTeam Bruno

Liebe Joachim, vielen Dank für Ihr Feedback und Ihre Punktzahl, wir wissen das sehr zu schätzen und freuen uns natürlich sehr zu lesen, dass Sie so eine tolle Zeit hatten! Es war uns eine Freude, Sie als unseren Gast begrüßen zu dürfen, und wir hoffen, dies in naher Zukunft wieder tun zu können.

Thank you

Thank you

hi, thx for the great score! Best, Team Bruno

Dear Sven, Thank you for this amazing rating! We cannot wait to welcome you again in Bruno. Kind Regards,

Dear Claudia, Thank you for sharing your great compliments! We cannot wait to welcome you again in Bruno. With warm regards, Desire Buijteweg

Dear Matthaus, Thank you for your extended review! For your future I would recommend you to book a standard room, those rooms have an exterior view! We cannot wait to welcome you again in Bruno! Kind Regards, Desire Buijteweg - Duty Manager

Hi Gabriele, Wow, a 10 out of 10! Thank you for this amazing review. We hope to see you again soon. Kind regards, Robin Boon - F&B Director

Hi Phil, Thanks a lot for the nice review. We are super excited about your positive stay! Hope to have you back with us soon. Best, Burg de Rave Hotel Director

Dear Jan, Thanks so much for the great review! We are really happy you enjoyed Bruno and would love to have you back soon. Best, Burg de Rave Hotel Director

Dear Martin, Thanks for the review! We will take another look at our internal processes to see where we can improve our 'organization'. Thanks for the compliments on the breakfast. Best, Burg de Rave Hotel Director

Dear guest, Thank you for this amazing rating of 5 out of 5 stars, we highly appreciate it. We wish you a great weekend and hopefully we will see you again soon. Kind regards, Robin Boon - F&B Director

Dear Dino, Thank you for your kind words and the positive feedback. We are glad you liked your stay and the staff. Hope to have you back soon! Best, Burg de Rave Hotel Director

Dear guest, thanks for the great score! Best,

Dear guest, thanks for the feedback! We are glad you liked the hotel and for sure will look into the issues with the cleanliness in the room. our apologies! Best, Burg de Rave Hotel Director

Hi Lars, thanks for the great review! Hope to see you back soon. Best, Burg de Rave Hotel Director

Dear guest, Thank you for your review! Great to hear that you were impressed by the design of Bruno! For your next stay at Bruno I would advise you to book a standard room instead of a basic, these are on the exterior part of the hotel and will always have a view on Rotterdam! Hopefully we will see you again soon. Kind regards, Robin Boon - F&B Director

nice! 5 out of 5! best, team Bruno

Hi guest, Very nice score you gave us. Thanks!! Best,

Hi Guest, What a nice score. Thanks! Best,

Dear guest, This review is wirklich toll!!! Thank you for your feedback about the lighting in the room, we will see if we can add some extra light to make sure that make-up will always be on fleek! Hopefully we will see you again soon. Kind regards, Robin Boon - F&B Manager

Dear Irene, Thank you very much for taking the time and effort to leave us such a great review! I am happy to read that you have enjoyed your stay. We hope to welcome you again soon in Room Mate Bruno! With kind regards, Sylvia Hurkmans Sales Manager

Dear guest, Thank you very much for taking the time and effort to leave us such a review with such a high score! We are happy to read that you have enjoyed your stay and we hope to welcome you again soon at Bruno. Kind regards,

Dear guest, thanks for the feedback. We are glad you liked the hotel and the city. Best, Team Bruno

Dear guest, Wow, what an amazing score, 5 out of 5! Thank you so much and we look forward to welcoming you back to Bruno.

Hi Guest, Thanks for the lovely review! Sorry that the parking exit wasn't working as smooth as should be. Nevertheless we hope to have you back soon. Best, Burg de Rave Hotel Director

Dear guest, Thank you a lot for your review!! We are happy to see that you enjoyed with us and we would love to see you back very soon. Have a great weekend, Fernando Belloso

Thank you so much for your great score!!! See you soon, Bruno's Team!