Dear Guest,thank you so much for your feedback abut your last stay to Villa Agrippina a Gran Melia Hotel.I am overhjoyed to read your incredible words. Knowing that you had an incredible time, make us feel so proud.Surely, the kindness of our team, is our strength.Hoping to have the opportunity to welcome you back. Warmest regards.

Dear Ms. Rulm,Thank you for spending your time to leave us this positive feedback, after your recent stay at Villa Agrippina a Gran Melia Hotel.I am delighted to know that you enjoyed your time in our Urban Resort, since we strive every day to make our guests' stay the best ever.Hoping to welcome you back during your next stay in Rome.Kind regards,Eleonora TavellaConcierge

Dear Ernst Michael,we feel sorry for your experience and we appreciate your feedback.Regarding your comment about our prices, do allow us to point out that our pricing is comparable to similar properties in the area and we feel we provide good value given our central location and extensive facilities.We appreciate your understanding in this matter and we hope for a future opportunity to regain your trust.We send you our best wishes,

Dear Valued Guest, We appreciate your comments regarding your stay at Villa Agrippina a Gran Meliá Hotel. It is a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Samuel Hamilton Guest Experience Manager

Dear Valued Guest, Thank you for taking the time to tell us about your stay at Villa Agrippina a Gran Meliá Hotel. I regret to read that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Gran Meliá Rome Villa Agrippina, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and i case you wish to contact us directly any further, please do not hesitate to do so. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Samuel Hamilton Guest Experience Manager

Sehr geehrte Frau Steffi, Als erstes möchten wir uns für Ihren letzten Aufenthalt bei Villa Agrippina herzlich bedanken und auch dafür das Sie sich die Zeit genommen haben um uns zu Bewerten und Ihre Persönliche Meinung mit uns zu teilen. Da wir unseren Gästen den Aufenthalt so angenehm wie möglich gestalten möchten, sind wir immer darum bemüht zu versuchen die Wünsche unserer Gäste zu erfüllen. Wir würden uns sehr freuen, Sie bald wieder bei uns herzlich begrüssen zu dürfen und stehen Ihnen jederzeit gerne für Fragen oder Wünsche zur Verfügung! Samuel Hamilton Guest Experience Manager

Dear Guest, It is a pleasure to receive positive feedback. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations. We look forward to serving you in the future. Sincerely, Samuel Hamilton Guest Experience Manager

Dear Valued Guest, We appreciate your comments regarding your stay at Gran Meliá Rome Villa Agrippina. It is a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Samuel Hamilton Guest Experience Manager

Dear Guest, Thank you for taking the time to share your lovely feelings about your recent experience at Gran Meliá Rome Villa Agrippina. We are so happy to know how much you appreciated our service, facilities, Location and great staff professionalism! We are already expecting you to come back to keep enjoying the wonderful Eternal City… Arrivederci Samuel Hamilton Guest Experience Manager

Dear Guest, We wish to thank you for the precious time spent to give us your feedback through your this review. Your opinions are valuable for us to improve our services and help to make your journey a real experience… We are also extremely pleased to realize how much you appreciated our beautiful location of Gran Meliá Rome. We really hope to welcome you back soon to let you continue your Italian experience in the heart of Eternal City... GRAZIE MILLE!!! Very best regards, Samuel Hamilton Guest Experince Manager

Dear Anonymous, thank you for your feedback about your recent experience with us. We have taken good note of your remarks that we will share with the Team: the gym is in fact not of big dimension but it is well equipped with all the main machines and tools for a complete exercise session. In regards to the spa we offer a special exclusive price for our in house guests - 20 euro for one unlimited time access - instead of 50 euro which is a great deal considering that you could enjoy sauna, steam bath, three sensorial showers, relaxing area, heated vitality pool and access to refreshing drinks and herbal infusions! We are grateful for your positive score about your experience and we truly hope to welcome you back soon! Best regrads, Samuel Hamilton Guest Experience Manager

Dear Mr. Michael, we are grateful to you for choosing to spend your recent stay in Rome at our Luxury Urban Resort and for the time spent in sharing your experience. Since we do take the comfort of our guests very seriously, aiming to turn each stay into pleasant experiences, we do regret to learn that your room was not meeting your expectations. I can ensure that we do always try our best to fulfil any request and avoid that such feelings could prevent our guests from living a fully satisfactory experience. We are likewise sorry about your discontent as to the breakfast experience, since it is based on exclusive concept focusing on the quality and genuineness’ products, cared by our Chef, and prepared on a daily basis. Regarding our pricing, please let me inform you that we follow the market trends of the other 5 stars Luxury properties in the city. In closing, I wish to thank you once again for sharing your opinions. We do hope that you will reconsider the opportunity to come back to Gran Meliá Rome, giving us the chance to let you experience a totally satisfactory “five star experience”. At this regard, please consider myself at your disposal for any assistance you might need. Best regards Samuel Hamilton Guest Experience Manger

Dear Mr.Tim we are grateful to you for choosing to spend your recent stay in Rome at our Luxury Urban Resort and for the time spent in sharing such lovely feelings about. We are glad to know how much you enjoyed your experience with us defining Gran Meliá Rome the perfect Hotel for such a great experience. We are just delighted to know that you appreciated our stunning and great facilities specially our restaurant. We look forward to welcoming you back soon to your place in the Eternal City, to let you continue your unforgettable experience... Kindest Regards, Samuel Hamilton Guest Experience Manager

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, unser Luxury Urban Resort nach Ihrem Aufenthalt zu bewerten. Vielen Dank für Ihre positiven Gefühle nach unserer atemberaubenden Lage, nur im Herzen der Ewigen Stadt, umgeben von unseren wunderschönen Gärten, die unsere Gäste in einer friedlichen und gemütlichen Atmosphäre begrüßt. Wir freuen uns, dass wir Ihre Erwartungen übertreffen konnten und hoffen, Sie bald wieder in Gran Meliá Rom Villa Agrippina begrüßen zu dürfen. Arrivederci, Samuel Hamilton Guest Experience Manager

Dear Guest, We thank you so much for sharing your feeling about your experience at Gran Meliá Rome Villa Agrippina. We are so honoured to learn how much you enjoyed our suggestive location just few minutes steps to the main touristic attractions as well as our unique design which represents one of our peculiarity. We are looking forward to welcoming you back giving you our warmest greeting with our hand on the heart. Kindest Regards, Samuel Hamilton Guest Experience Manager

Dear Guest, We thank you so much for taking your precious time to share your feelings about your stay at Gran Meliá Rome Villa Agrippina. We are very glad to learn how much you enjoyed our facilities and service, especially highlighting our unique and delicious breakfast concept. We are looking forward to welcoming you back soon at Gran Meliá Rome Villa Agrippina to let you continue your experience in the heart of the Eternal City... Kindest Regards, Samuel Hamilton Guest Experience Manager

Dear Guest, We wish to express our gratitude for choosing Gran Meliá Rome Villa Agrippina for your recent stay and for your time taken to share your feelings about your experience with us. We are pleased to know how much you appreciated the suggestive location of our hystorical building. Indeed, the resort allows our guests to enjoy their relaxing moments surrounded by the green of the gardens and its strategic position, letting everyone walk across the most beautiful attractions of the Eternal City. We look forward to welcoming you back at Gran Meliá Rome Villa Agrippina to let you continue such unique experience in the historical heart of the Eternal City... Yours sincerely, Samuel Hamilton

Dear Guest, Thank you so much for taking your time to rating our Luxury Urban Resort after your stay with us. Beside thanking you for your precious valuation , we also would like to tell you that we will be pleased to have the opportunity to welcome you back soon to Gran Meliá Rome to let you live a more unforgettable moments with us in the heart of the Eternal City. Sincerely, Samuel.H