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Bewertungen von Country Inn & Suites by Radisson, Bentonville South - Rogers, AR

2.5 out of 5
Country Inn & Suites by Radisson, Bentonville South - Rogers, AR
4304 W Walnut St, Rogers, AR

Bewertungen

8,0

Sehr gut

446 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
261 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 8 - Gut" "
136 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 6 - Okay" "
105 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
59 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,6/10

Personal & Service

8,0/10

Ausstattung

7,8/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Tanya

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The tornado took out our power, a few windows and a wall. The night manager made everyone feel safe and was just great.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Miguel

Geschäftlich gereist
Gut: Sauberkeit und Ausstattung
Excellent for business!!!
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Cheryl

Mit der Familie gereist
Gut: Personal & Service
Nice room
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a excellent 2 start hotel. Breakfast was good. The pool was relaxing. Quiet. Slept well. Warm cookies were served at night.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Guest Services am 23. Mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

6/10 – Okay

Terry

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Toilet seat loose. Curtain needs fixed. Desk legs need tighting. Musty when air not running.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services am 23. Mai 2024
We sincerely apologize for the state of the room you experienced. We have addressed this directlywith the appropriate staff so we may continue to improve to meet our standards of service.

10/10 – Hervorragend

Paul

Mit Haustieren gereist, Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pet friendly, very cost, and clean - I'd highly recommend this hotel!!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services am 23. Mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

8/10 – Gut

Marlene

Great staff and great room
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Country Inn & Suites am 20. Mai 2024
Thank you for taking the time to share your positive feedback with us, Marlene! We're so happy know that our staff gave you a great experience.

10/10 – Hervorragend

Eezette

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me and my boyfriend stayed for one night. It was comfortable and clean. Lots of things to do in a walking distance.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Country Inn & Suites am 20. Mai 2024
We are so happy to hear that you both had a great stay, Eezette! Thank you for choosing us, we hope to have you again.

8/10 – Gut

Larry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I didn’t like the fact that when I checked in the reservation was in my husbands name and they wouldn’t let me check in. Wanted his drivers license. Went to the car and brought it back in and was told he had to check in. Is that standard policy? I make all our travel arrangements and always check in and have never had a problem. Always took my id.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services am 16. Mai 2024
Thank you so much for choosing to stay with us! I apologize for any incovenience you experienced upon check in. It is standard policy, for our guests safety and security, to match the ID and guest checking in with the name on the reservation. We hope you enjoyed your stay!

8/10 – Gut

Michael J

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Just off the main street and easy access to a side street. Nice and quiet compared to other hotels in that area. I’d stay there again!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services am 17. Mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Access to the main road to the left is a little challenging, but the rooms are very comfortable.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest services am 15. Mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

4/10 – Schlecht

Neal

Mit dem Partner gereist
Only decaf coffee in the room, staff said she would bring to the room but it didn’t happen. Had to get completely dressed to go to lobby for coffee
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Country Inn & Suites am 14. Mai 2024
We are happy to see that you had a great stay! Guests are always more than welcome to come to the front desk with any needs they may have! We keep the front desk area stocked with most things a guest could need. We hope to have you with us again sometime!

8/10 – Gut

Walter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice value for the money
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mandie am 14. Mai 2024
We are elated to hear such high praise about your experience! We're happy everything was so convenient and comfortable, and we certainly hope to have you back again in the future.

8/10 – Gut

kristin

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 12. Mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

2/10 – Ungenügend

Alejandro, Rancho Cucamonga

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Checked in and attempted to stay at this hotel. Upon entering the room, we saw what appeared to be bloodstains on the carpet. Dirty and dusty room.. food and crumbs all over the room along with hair in the restroom. Beyond disgusted with the condition of the room. Hotel was also under construction due to what front desk said was a water leak.
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services am 9. Mai 2024
Thank you for your feedback! We sincerely apologize for the condition of the room you stayed in. Weapologize for any inconveniences that may have caused. We appreciate the patience you gave us whilewe provided the best service possible at the time. We hope you will choose to stay with us again inthe future so we may have the opportunity to give you a more positive experience!

10/10 – Hervorragend

Christina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Shower was a bit squeaky and didnt drain fast enough for the water flow, otherwise nice
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 3. Mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

10/10 – Hervorragend

debbie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
everyone was very friendly
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 3. Mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

6/10 – Okay

Jaime

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Staff was friendly ! The hotel was mostly clean but was pretty upset the hotel pool and hot tub were shut down and we found out when we got there. Online says the pool and hot tub inside are open.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 3. Mai 2024
Thank you for your feedback. We're pleased to know that our staff took wonderful care of you. Wehave taken note of the issues you described and will make sure they are addressed.

10/10 – Hervorragend

Veena

Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Services am 16. Mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

10/10 – Hervorragend

Tara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was very nice, room was clean
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 3. Mai 2024
Thank you for the generous rating! We're so glad you enjoyed our clean facility. We hope to havethe opportunity to serve you again in the future!

6/10 – Okay

Charles

The TV in the living room area did not work and the inside window shade for the window was missing. Other than those two items the room was clean and comfortable.
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services am 3. Mai 2024
Thank you for your feedback! We sincerely apologize for the condition of the room you stayed in. Weapologize for any inconveniences may have caused. We appreciate the patience you gave us whilewe provided the best service possible at the time. We hope you will choose to stay with us again inthe future so we may have the opportunity to give you a more positive experience!

10/10 – Hervorragend

Denise

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The lady on the desk was friendly and very helpful in suggesting local places to visit.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 18. Apr. 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

2/10 – Ungenügend

Keith

Aufenthalt von 3 Nächten im April 2024

6/10 – Okay

Marie

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit
This was just an ok stay. I would choose a different property next time. I had reserved our rooms months ahead of time through Expedia but upon check in were told they ran out of the room type we booked and were given a different one. They said this is because we booked through a third party. I book hotel rooms through Expedia at least a dozen times a year and I've never run into that problem. We also thought breakfast was lacking. It was very basic with no extras thrown in like toppings for oatmeal. The bread products weren't kept refilled so there was only plain white bread each morning even though we came day more than an hour before breakfast was over. The front desk staff was friendly though.
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services am 18. Apr. 2024
Thank you for your feedback! We sincerely apologize you didn't receive the room type requested. Weapologize for any inconveniences that may have caused. We hope you will choose to stay with us again in the future so we may have the opportunity to give you a more positive experience!

6/10 – Okay

Marjorie

Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 3. Mai 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

2/10 – Ungenügend

Dillan

Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Services am 3. Mai 2024
Thank you for your feedback! We sincerely apologize for any issues you experienced. We hope you will choose to stay with us again in the future so we may have the opportunity to give you a more positive experience!

8/10 – Gut

Jason

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hide a bed a little uncomfortable but we got upgraded to a suite so not a big complaint especially when it came to storing bikes and needing the extra space
Aufenthalt von 6 Nächten im März 2024
Antwort von Guest Services am 7. Apr. 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

10/10 – Hervorragend

Thomas Charles

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nicw clean, comfortable place to stay while in Rogers, AR
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Services am 7. Apr. 2024
Thank you for the generous rating! We're so glad you enjoyed your stay. We hope to havethe opportunity to serve you again in the future!

4/10 – Schlecht

Stacey

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Somewhat dirty. Disappointing. Not a favorite.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Christa am 5. Apr. 2024
Thank you for taking the time to tell us you had a wonderful stay! We look forward to seeing you again

8/10 – Gut

Cynthia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Carpet in room needs deep cleaning, but everything else was great. Staff was very friendly and helpful.
Aufenthalt von 1 Nacht im März 2024
Antwort von Country Inn & Suites am 1. Apr. 2024
Thank you for taking the time to provide your feedback, Cynthia! We will address the carpet issue you encountered. We're so happy to know that the rest of your stay exceeded your expectations!

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Country Inn & Suites am 29. März 2024
Thank you for taking the time to let us know you had a great stay, Michael! Travel safe, we hope to see you again sometime.

10/10 – Hervorragend

Philip A.

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A little awkward as it is located behind another hotel
Aufenthalt von 1 Nacht im März 2024
Antwort von Country Inn and Suites am 27. März 2024
We understand that our location can take some getting used to, but we're happy to see that you had a great stay!

8/10 – Gut

Clinton, Arlington

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient and close to many restaurants
Aufenthalt von 2 Nächten im März 2024
Antwort von Country Inn & Suites am 7. März 2024
We're so glad to know our convenient location made for a great stay, Clinton! Thank you for taking the time to let us know.

4/10 – Schlecht

Hunter

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Booked a room of an app. App didnt say anything about the pool, hottub, fitness room, and elevators were out of order. Still had to pay full price for room.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Country Inn & Suites am 25. Feb. 2024
We are sorry that you were unable to use the amenities at this time. You will see, however, if you read all of the alerts on the hotel through the app, that we have confirmed that currently the pool, hot tub, fitness center and elevator are under repair and that we are working to make these things presentable and safe for all of our guest. Thank you!

4/10 – Schlecht

ralph

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
old and needs to update room.. rooms smell. bathrooms are old and moldy.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Country Inn & Suites am 25. Feb. 2024
We are sorry for your poor experience. We hope that you visit again once we renovate. Thank you!

10/10 – Hervorragend

Gregory

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel staff were very pleasant and professional. Everything was very clean and comfortable, and the hot breakfast was great.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Country Inn & Suites am 19. Feb. 2024
We're so glad you enjoyed our complimentary full breakfast! Come see us again!

10/10 – Hervorragend

Glenn

Aufenthalt von 1 Nacht im September 2023
Antwort von Country Inn & Suites am 19. Feb. 2024
Thank you for the generous rating! We're so glad you enjoyed our clean facility. We hope to havethe opportunity to serve you again in the future!

8/10 – Gut

Jenna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not bad for the price but could use a refresh. This room had stains on the curtains and carpet and smelled like it had been smoked in at some point. Shower/bath nozzle didn’t fully work. Things like that. But a fine stay.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Country Inn & Suites am 13. Feb. 2024
Thank you for taking the time to bring these things to our attention, Jenna! We will make sure our team addresses them. We're pleased to hear that despite the inconveniences, you still enjoyed your time with us! We hope to have the future opportunity to provide you with a better experience.

4/10 – Schlecht

Owen

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Country Inn & Suites am 7. Feb. 2024
We appreciate the time you took to give us your feedback. We apologize that your stay with us was not as positive as it could be. We hope to have the opportunity to provide a better stay in the future!

2/10 – Ungenügend

Jonathan

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Country Inn & Suites am 20. März 2024
Thank you for taking the time to let us know about your stay. We hope to have the opportunity to provide you with an even better experience sometime!

10/10 – Hervorragend

Valinda

Mit dem Partner gereist
Sorry that the pool and fitness center was closed, but things happen. Easy to see, difficult to drive to, missed the first turn in.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Country Inn & Suites am 1. Feb. 2024
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

2/10 – Ungenügend

Stephanie

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is old & unkept. Water pipes burst before we arrived so some things are understandable like floors 3 & 4 being repaired BUT the elevators were out of order along w/ pool & hot tub. The breakfast was terrible, undercooked eggs, no bagels or muffins to substitute. Door leading to the side parking lot in our hall was broke so anyone could walk in or out without using a key or being a guest. We bring our 2 fur babies every time & have NEVER been charged an extra $100, always staying in “pet friendly” hotels. We paid almost $400 for 2 nights in the crappiest hotel. Per night rate was equivalent to other hotels within a mile. I’ve stayed at 2 others in the vicinity which were great. The nightly rate is way out of line for the accommodations. We’ll never stay at a hotel owned by this company again…EVER!!!!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Country Inn & Suites am 29. Jan. 2024
Thank you for your feedback. Wehave taken note of the issues you described and will make sure they are addressed. Guests arealways welcome and encouraged to reach out ahead of time to ask any questions regarding anypolicies, including pet fees.

10/10 – Hervorragend

Sean

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good experience
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Country Inn & Suites am 29. Jan. 2024
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

10/10 – Hervorragend

Susan

Geschäftlich gereist
Gut: Ausstattung
Very clean and comfortable and front desk was very accommodating. Probably the most quiet hotel room I’ve ever had. My only criticism is the breakfast was very basic.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Country Inn & Suites am 29. Jan. 2024
We are elated to hear such high praise about your experience! We're happy everything was soconvenient and comfortable, and we certainly hope to have you back again in the future.

10/10 – Hervorragend

Liliana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Country Inn & Suites am 29. Jan. 2024
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

10/10 – Hervorragend

Joshua

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Country Inn & Suites am 18. Jan. 2024
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

10/10 – Hervorragend

Antonio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Country Inn & Suites am 12. Jan. 2024
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!

6/10 – Okay

Matthew

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Country Inn & Suites am 10. Jan. 2024
Thank you for your feedback. Guests are always more than welcome to come to the front desk with any needs they may have! We hope to have you with us again sometime!

8/10 – Gut

Kandace

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Country Inn & Suites am 8. Jan. 2024
Thank you for choosing to stay with us. we look forward to having you here again.

8/10 – Gut

Joan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Decent property
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Country Inn & Suites am 5. Jan. 2024
Thank you for the generous rating! We hope to havethe opportunity to serve you again in the future!